It automatically updates AD whenever the source data in our HRIS changes. Review collected by and hosted on G2.com.
It runs inside a Linux Docker app, which requires specialized support. Review collected by and hosted on G2.com.
Integrations are extensive. Support and Onboarding experience has been outstanding. 100% Review collected by and hosted on G2.com.
There is room for improvement for the UI. However it is a set and forget type of platform - once it is is up and working and doing it's job there is very little reason to go into the platform. Which is exactly the reason why it was purchased. Review collected by and hosted on G2.com.
We're thrilled to hear that you are enjoying our extensive integrations and outstanding support! We appreciate your feedback on the UI and will take it into consideration for future improvements. Thank you for choosing Hire2Retire to streamline your Employee Lifecycle processes and needs.
I really find the support to be world-class. If there's ever an issue, they're on it. Hire2Retire makes tasks like user creation, onboarding, and offboarding incredibly simple. It's great for handling those repetitive, tedious tasks because it simplifies and automates everything. I also assume their support makes the setup fantastically easy even though I wasn't involved in the initial step. Review collected by and hosted on G2.com.
Nothing to dislike Review collected by and hosted on G2.com.
We're thrilled to hear that you find our support world-class and that Hire2Retire simplifies and automates tasks for you. We're committed to providing stellar support and making onboarding/offboarding as simple as possible.
The product is highly customizable and integrates and performs well with our products, including custom integrations when necessary. Moreover, for a small-medium sized business the pricing is great and support is always available and timely when we need it. Review collected by and hosted on G2.com.
I cannot think of a downside. It has accomplished whatever we needed it to Review collected by and hosted on G2.com.
We're thrilled to hear that you are enjoying the highly customizable nature of our product, as well as the seamless integrations and timely support. It's great to know that our pricing is also meeting your needs. Thank you for your kind words!
I love it's seamless integration into our Microsoft and Salesforce environments. Review collected by and hosted on G2.com.
When we first started using Hire2Retire a couple of years ago, it was missing a few features. Since then, they’ve added a lot—everything we were looking for and then some. I’ve never worked with a company that implements customer feature requests so quickly, and on top of that, the new features all work flawlessly! Review collected by and hosted on G2.com.
We're thrilled to hear that you're enjoying the seamless integration of Hire2Retire with your Microsoft and Salesforce environments. It's great to know that our efforts to add new features and implement customer requests have made a positive impact on your experience. We are always open to hearing more from customers, so if you have a request, we are always happy to listen and learn.
I like that the Hire2Retire team is very involved in their product development process and is open to ideas from customers. During the sales process the involved parties were also all very knowledgeable about what their product can and can't do. Review collected by and hosted on G2.com.
Implementation process can be a bit involved. However, the post-sales support and onboarding process was a big help. Review collected by and hosted on G2.com.
Thank you for sharing your experience! We're thrilled that you value our team's involvement and the support provided during the onboarding process. We acknowledge that the implementation process can require effort, and we're committed to offering comprehensive support to streamline the onboarding experience for you. If you have any suggestions on implementation, please reach out to ben.smith@robomq.io.
This solution has helped us streamline the onboarding and offboarding process. Best part is the customer support during and post implmentation. Review collected by and hosted on G2.com.
manually disabled user could automatically enabled if care not taken. Review collected by and hosted on G2.com.
It's great to hear that Hire2Retire is helping solve compliance problems for your organization. We're committed to providing solutions that make a positive impact on your business. Please feel free to email myself at ben.smith@robomq.io or support@robomq.io so we can dig further into the ADP module that has been giving you trouble.
The automations it provides with our onboarding/offboarding have been amazing! Review collected by and hosted on G2.com.
There are some limitations, or unreleased features that would make our processes even better Review collected by and hosted on G2.com.
Thank you for sharing your feedback! We're glad to hear that the automations have been amazing for your onboarding/offboarding processes. We appreciate your input on the limitations and unreleased features, and we'll consider that for future improvements. If you have specific requirements or ideas for these features, please let your CSM know so we can capture them for the product team.
Hire2Retire takes care of all the repetitive parts on onboarding and offboarding. When I have specific needs that are odd or unusual it is surprising how quickly a solution is crafted, or a new feature is added. The technical team is responsive and easy to work with. Review collected by and hosted on G2.com.
When I attempt to update automation and transform configuration myself, it rarely works as expected until I contact support. They wave their magic wand, and it starts working. It would be nice if I could self-service a bit better. Review collected by and hosted on G2.com.
We appreciate your positive comments about our onboarding and offboarding process. It's great to hear that our technical team has been responsive to your needs. I checked with Namrata. Can you help us understand where you got stuck, and we had to wave our magic wand? This is an opportunity to improve the product, and I want to capture it. You can email me at ben.smith@robomq.io.
The product is very reliable and has been an great addition to our tool set we use daily. It integrates with our HRIS to complete user account creation and terminations. I works great to update user details when they change positions or have a manager change. No longer requires interaction from a user to update. Review collected by and hosted on G2.com.
Wish they had some better process to handle the immediate terminations. Review collected by and hosted on G2.com.
We're thrilled to hear that Hire2Retire has been reliable and has saved you time with user updates. We appreciate your feedback about the immediate termination handling. If you are inclined to email support@robomq.io about your thoughts on improvement, we would be happy to listen. Looking forward to hearing from you.