Hire2Retire is a great product as it does what we need it for and more for future projects. It is essential to our onboarding/offboarding and does it gracefully. Customer Support is great and they will help to easily integrate the tool, tweak the frequency of syncs, and overall implementation.

It does take a little bit of learning on how to create a workflow but in the end you will be rewarded with the number of features.

It automates our onboarding/offboarding from our HR systems.

Hire2Retire is a full SaaS integration product to streamline workforce management. The onboarding is very quick with the customer success team and they made sure that we integrated the HCM system with Azure AD in no time. This is a project on its own and it will take months to complete, then support and maintenance. It took only a week to launch in production. This is the easiest way to integrate HCM with Azure AD; no technical knowledge is needed to manage this. Employees are onboarded and leaving every week and this tool removes a big chuck of manual processes in that.

There were a few integration failures, and they contacted my team to look at it proactively.

There is nothing to dislike in this product. It is working as expected and reduced lot of effort for integration, support and maintenance. .

Onboarding and offboarding should be quick without any manual intervention and glitches to be compliance and increase employee satisfaction.

It spins up our accounts and assigns groups through our hybrid system in conjunction with our HR and onboarding system and experience. It also allows us to have immediate access cut off in a singular place - controlled by one group, vs stragglers - keeping things secure and compliant at all times.

It can be a little confusing to use and while it's nice to have granularity for different systems and specific variables and attributes, it does take a bit of elbow grease to expand it outside of scope that is likely the main purpose of procurement to begin with.

Spinning up Accurate and timely accounts that span across our Hybrid systems and removing access to various systems and shut down rapidly in terminations that keep us compliant and secure.

The Hire2Retire system is wonderfully easy to use and can be learned quickly by any seasoned systems admin. The support is quick and always looks to help. I cannot wait to see as new features become available. It was relatively easy to implement and integrate into both Active Directory and Office 365.

There are a couple of UI bugs when assigning groups that have a large number of parameters. It will make the fields shake rapidly. Also, having to manually specify the AND/OR coniditions in a CSV twice is a bit cumborsome and can lead to errors. We opted for the on-prem agent and it works well but getting the Docker container to run automatically and without keeping a user logged into the server is a bit difficult.

Hire2Retire makes it so that our technicians do not have to constantly onboard and offboard user accounts, freeing up time for more technical work.

Automateing setting up new users in AD as well as adding them to the groups they need based on rules so takes the human error out of the picture and streamlines setting up new users. In addition, does the same for terminating users as soon as HR processes them to mitigate the risk of users having access after being terminated. When and if support is needed they are easy to get ahold of and resolve issues quickly.

Sometimes the interface can be a bit slow navigating between windows but isn't a deal breaker.

Solves the element of human error for new hires and terminations.

The best part of the Hire2Retire solution is the exceptional customer service. During the implementation process, they provided a white-glove support all the way through to the go-live process.

The solution was sold as a direct integration to Paycom. However, when we got to the implementation phase, we ended up having to make some consessions on the configuration and utilize a secondary method. This was really not RoboMQ's fault, but moreso on the Paycom side. Paycom is not easy to work with and was reluctant to provide integrations to another system.

Hire2Retire enables us to automate the employee lifecycle process and ensure a single source of truth for employee data. This reduces errors in employee data as well as providing a way to ensure consistency in data.

With the speed of M&A, we needed a tool to automate our account provisioning and de-provisioning process. RoboMQ made this a seamless process between our HRIS system and our Identity and Access Management System.

The RoboMQ staff is always very quick to respond to feedback for adding new features. Currently, the tool does everything we need but there are a few features that we hope to see in the future to further expand our automation capabilities.

With Hire2Retire, our new hire process is seamless. After the new hire completes their paperwork in the HRIS system, their account in automatically created in our IAM system and their unique password is sent to them at their personal email address. The tool also populates key fields in our IAM system from the HRIS system so that the new hire is placed in the correct department with groups and access is automatically assigned. Just as important, when an employee is offboarded in the HRIS system, all access is automatically removed.

I was thoroughly impressed with Hire2Retire's ability to take a people driven process and turn it into a powerful workflow that will immediately save time and increase accuracy during user creation, and future changes.

There was no obvious dislike at all, the team were open and honest putting in extra effort to entertain some of our more 'creative' requirements. I can' t really think of a better way it could have worked.

Sadly the customer opted for a different solution which we understand - they had existing tooling in place for a semi-related project that made sense to re-use rather than increase technical debt.

Hire2Retire was going to help us fix a key critical problem where the HR/Business vs IT sides of the business had two sources of truth that simply did not match.

Having HRIS empowering the IT data as a 'chained source of truth' allowed us to remove errors both within the data harmonisation but also to ensure that on leavers day ensure the business was protected by a single user kill switch.