--- title: Hiplink Reviews meta\_title: 'Hiplink Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 16 reviews by the users' company size, role or industry to find out how Hiplink works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 16 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software ---

# Hiplink Reviews & Product Details

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###### Profile Status

This profile is currently managed by Hiplink but has limited features.  
  
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HipLink is a web-based notification software platform for both emergency and operational alerting. It can work as a stand-alone system or integrate with virtually any software as an automated alert notification component. The system gives organizations the ability to send 2-way messages to any device extremely reliably with real-time reports for full tracking. Our delivery methods include reliable, 2-way SMS text and voice alerts, pagers, desktops and includes support for carrier enterprise-grade products and more. HipLink Mobile is an app that provides encrypted real-time communication that is HIPAA and CJIS Compliant and FirstNet Certified™. Advanced features are supported such as a dedicated Inbox, override silent and DnD settings, persistent messaging, and features for 3rd party system access. For integration, HipLink has the broadest array of APIs and gateways that give the ability to integrate for automatic alerts from any backend system, either hardware or software. There are powerful group features for messaging for full broadcast or other groups based on schedule, priority, or rotation. Other strengths include HipLink’s full two-way support with responses from the phones shown in the reports, a granular permissioning structure for system access, and special features for securing the application. Headquartered in the heart of Silicon Valley CA, HipLink has provided services for over 25 years and its customers include organizations in public safety, healthcare, utilities, transportation, financial, corporate enterprise, education, and others. The company is dedicated to providing superior solutions with unparalleled technology always putting the customer service first and foremost. Founded by Pamela LaPine, HipLink is an WBENC certified WOB.

* * *

Seller
[HipLink Software](https://www.g2.com/sellers/hiplink-software)
Discussions
[Hiplink Community](https://www.g2.com/products/hiplink/discuss)
Languages Supported

German, English, French, Spanish

Overview by
Pamela LaPine

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

13 months

[
View More Pricing Information
](https://www.g2.com/products/hiplink/pricing)

## Top-Rated Alternatives

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 ![DialMyCalls](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DialMyCalls")

DialMyCalls

4.7/5(999)

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[

 ![Text-Em-All](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Text-Em-All")

Text-Em-All

4.8/5(824)

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 ![AlertMedia](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AlertMedia")

AlertMedia

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[
View All Alternatives
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## User Insights

Average based on 16 real user reviews.

Implementation Time

2 months

[Log in to unlock pricing and user insights](/login)

 ![Verified User in Public Safety](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Safety")
AP

Verified User in Public Safety

Small-Business (50 or fewer emp.)

3/13/2024

"Great experience, very reliable"

4/5

What do you like best about Hiplink?

The reliability. I have never had a Hiplink outage. Review collected by and hosted on G2.com.

What do you dislike about Hiplink?

Can be difficult to set up. There are multiple places to add information to make the system work. But I also expect that with a robust system like this. Review collected by and hosted on G2.com.

What problems is Hiplink solving and how is that benefiting you?

Hiplink allows us to send messages immediately when our dispatch system sends an emergency call an agency. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Public Safety](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Safety")
AP

Verified User in Public Safety

Small-Business (50 or fewer emp.)

2/29/2024

"We have used Hiplink for over 10 years to handle our paging needs."

5/5

What do you like best about Hiplink?

Ease of use, Support, Reliability. Training. Review collected by and hosted on G2.com.

What do you dislike about Hiplink?

I can think of no dislikes. Always had great results using it. Review collected by and hosted on G2.com.

What problems is Hiplink solving and how is that benefiting you?

We use it as bridge to our alpha numeric paging system from our CAD. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management")
AE

Verified User in Education Management

Mid-Market (51-1000 emp.)

2/27/2024

"Effective for the safety our schools"

5/5

What do you like best about Hiplink?

Hiplink works well with all phone carriers unlike previous applications we have used prior Review collected by and hosted on G2.com.

What do you dislike about Hiplink?

There are several phone numbers associated with Hiplink so adding them to your cell phone address book takes a few minutes Review collected by and hosted on G2.com.

What problems is Hiplink solving and how is that benefiting you?

Specifically for our COE we have a lot of employees that are at various schools so keeping everyone informed of a potential dangerous situation is key in keeping our employees safe Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Law Enforcement](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Enforcement")
AL

Verified User in Law Enforcement

Mid-Market (51-1000 emp.)

2/27/2024

"HipLink Is Helpful"

5/5

What do you like best about Hiplink?

I like that it is useful for all of our six fire departments. It is also user friendly. Review collected by and hosted on G2.com.

What do you dislike about Hiplink?

I can't really think of anything actually. Review collected by and hosted on G2.com.

What problems is Hiplink solving and how is that benefiting you?

It helps the firefighters get the information they need for calls in a timely manner Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive")
IA

Verified User in Automotive

Small-Business (50 or fewer emp.)

9/19/2019

"HipLink Wireless Communications & Messaging"

4/5

What do you like best about Hiplink?

HipLink is a good communicate system, which has a good ecrypted essaging platform, and has many solutions , and very useful, it has capabilities let us track every message sent Review collected by and hosted on G2.com.

What do you dislike about Hiplink?

I use so many work-arounds, it's crazy.

Work load is not for the weak of heart, requires commitment Review collected by and hosted on G2.com.

Recommendations to others considering Hiplink:

Nothing for now Review collected by and hosted on G2.com.

What problems is Hiplink solving and how is that benefiting you?

Competitive Compensation Package

computer repair services Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services")
UC

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

9/19/2019

"good"

5/5

What do you like best about Hiplink?

all thing in HipLink is good all most i liked Review collected by and hosted on G2.com.

What do you dislike about Hiplink?

like Mass Notification and Desktop Paging Review collected by and hosted on G2.com.

What problems is Hiplink solving and how is that benefiting you?

is not have anther language Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

13 months

[
View More Pricing Information
](https://www.g2.com/products/hiplink/pricing)

Hiplink Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_510a0b4737d54ffaf694134b9ff015f5/dialmycalls.png "Product Avatar Image")

DialMyCalls

4.7/5(999)

[
Compare Now
](https://www.g2.com/compare/dialmycalls-vs-hiplink)

##### Categories on G2

[Proactive Notification](https://www.g2.com/categories/proactive-notification)[IT Alerting](https://www.g2.com/categories/it-alerting)[Emergency Notification](https://www.g2.com/categories/emergency-notification)

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