1. [Home](https://www.g2.com/) 2. ... 3. [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots) 4. [crmchat Discussions](https://www.g2.com/products/hints-crmchat/discuss) [ ![crmchat](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_27521f905192f689ea18c5f0344d654e/hints-crmchat.png "crmchat") ](/products/hints-crmchat/reviews) # crmchat Discussions crmchat transforms Telegram into a complete sales and outreach system for Telegram-focused sales teams in Web3, iGaming, Tech, and beyond. Trusted by 300+ B2B sales teams, crmchat integrates your entire sales workflow directly into Telegram — the platform where over 1 billion users and your target prospects already spend their time. Core Capabilities Lead Research & Management Use our AI Lead Search to find B2B decision-makers in crypto, Web3 & iGaming markets with just a prompt. Capture leads to CRM through four flexible methods: Telegram folder sync, message forwarding, manual entry, QR code scanning. Extract member lists from public Telegram groups to build targeted prospect databases instantly. Automated Telegram Outreach Create and deploy personalized message sequences with custom delays and follow-ups. Manage multiple Telegram accounts from a unified dashboard, set daily sending limits to maintain account health, and track delivery, read, and response rates in real time. Unlike email tools, crmchat works within Telegram's ecosystem for 15-25% response rates versus email's typical 1-5%. Visual Sales Pipeline Organize prospects using customizable pipeline stages and smart filters. Create custom properties to segment leads by deal size, product interest, or any criteria relevant to your business. Track conversations, add notes, set reminders, and maintain complete interaction history for every deal. Team Collaboration Create isolated workspaces for different projects, clients, or teams. Invite team members with role-based access controls. MCP server and REST API MCP server for Claude, ChatGPT, Claude Code, Cursor, VS Code, Codex, and Gemini CLI to automate your Telegram account actions & outreach. REST API on every account: let your AI agents reply on your behalf from every connected Telegram account. API docs: https://developers.crmchat.ai/docs Why Teams Choose crmchat Built for Telegram's Ecosystem Most Web3, crypto, and iGaming professionals have migrated from email and LinkedIn to Telegram for business communications. crmchat meets prospects where they already are, ensuring higher engagement rates and faster response times compared to traditional outreach channels. Unlimited Telegram Accounts Connect and manage multiple Telegram accounts from one dashboard (Team and Agency plans). Distribute outreach volume to maintain account health while scaling your campaigns. Complete Workflow Integration Eliminate the chaos of managing leads across Google Sheets, desktop Telegram, and scattered tools. crmchat consolidates everything into one unified system: prospecting, outreach, conversation tracking, and deal management. Ideal Use Cases: Web3, Crypto Projects: Reach Web3 decision-makers, blockchain communities, token holders, and DeFi users on their preferred platform iGaming Projects: Reach Casino owners, marketing & affiliate teams, or infrastructure providers. B2B Lead Generation Agencies: Scale outreach campaigns for clients targeting Telegram-active industries Content Creator Management: Agencies managing chatter teams & content creators who primarily use Telegram Media Buying Infrastructure: Connect with ad buyers, affiliate networks, and performance marketers Tech Startups: Target developer communities, early adopters, and technical audiences highly active on Telegram Key Differentiators: AI Lead Search: Describe your B2B target persona with just a prompt and build your outreach list in minutes. Platform-Native Design: Works as a Telegram mini-app and bot, not a clunky external platform requiring constant app switching Higher Engagement Rates: Telegram's immediate notification system drives 15-25% response rates compared to email's 1-5% Community-Based Targeting: Parse public Telegram groups to identify and reach prospects based on actual community participation Account Health Protection: Built-in daily sending limits and warming strategies to maintain Telegram account reputation and avoid restrictions ## Be the first to start the conversation Get answers from real professionals in the G2 community.