---
title: Hinterview Reviews
meta_title: 'Hinterview Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 141 reviews by the users' company size, role or industry
  to find out how Hinterview works for a business like yours.
aggregate_rating:
  rating_value: 4.8
  review_count: 141
  scale: '5'
date_modified: '2026-06-30'
parent_category:
  name: Recruiting
  url: https://www.g2.com/categories/recruiting
---

# Hinterview Reviews
**Vendor:** Hinterview  
**Category:** [Video Interviewing Software](https://www.g2.com/categories/video-interviewing)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 141
## About Hinterview
Hinterview is the Recruiter-Trained AI Notetaker &amp; Candidate Showcase Engine that turns every recruiter conversation into structured data, proof, and revenue. Instead of scribbling notes, chasing feedback, or guessing what happened on calls, Hinterview automatically captures, summarises, and transforms conversations into CRM-ready insights, branded candidate shortlists, and powerful sales assets recruiters use to win exclusivity and close roles faster. Why teams choose Hinterview Recruiter-trained AI notes (motivations, risks, push/pull, follow-ups) Video-powered candidate shortlists clients love Instant feedback with watch notifications Deal-risk insights + BD triggers Performance visibility across every call Works with all major CRMs, ATSs &amp; diallers Key Features AI Notetaker (Teams, Meet, Zoom, VOIP) CRM-ready summaries Candidate Showcase pages with clips Watch analytics + notifications Interview intelligence &amp; coaching insights Candidate comparison &amp; highlight extraction ATS integrations (Bullhorn, Vincere, JobAdder, etc.) What problems it solves For recruiters: No more manual notes Faster shortlists Faster feedback Less admin Better BD content For leaders: Visibility Consistency Coaching Margin protection Predictability For clients: Clarity Evidence Confidence Faster decisions



## Hinterview Pros & Cons
**What users like:**

- Users love the **time-saving efficiency** of Hinterview, significantly reducing hiring time and improving candidate engagement. (5 reviews)
- Users value the **effective communication** capabilities of Hinterview, enhancing engagement with candidates and clients significantly. (4 reviews)
- Users appreciate the **customer satisfaction** of Hinterview, praising its efficiency and excellent support throughout the hiring process. (4 reviews)
- Users praise the **fantastic customer support** of Hinterview, appreciating rapid responses and proactive assistance from the team. (4 reviews)
- Users enjoy the **time-saving benefits** of Hinterview, significantly enhancing their hiring efficiency and workflow management. (4 reviews)
- Time Saving (4 reviews)
- Users find the **candidate management system** user-friendly and efficient, significantly reducing hiring time while enhancing engagement. (3 reviews)
- Daily Use (3 reviews)
- Users love the **ease of use** of Hinterview, enhancing recruitment interactions and resulting in positive business outcomes. (3 reviews)
- Efficiency (3 reviews)

**What users dislike:**

- Users feel the **analytics limitations** in Hinterview hinder reporting, but anticipate improvements in future updates. (1 reviews)
- Users express frustration with **persistent bugs and support issues** , leading to a loss of trust in Hinterview&#39;s functionality. (1 reviews)
- Users experience persistent **bug issues** with Hinterview, leading to frustration and a lack of reliable functionality. (1 reviews)
- Users find **compatibility issues** frustrating, particularly with time-consuming setups and document conversions from Word to PDF. (1 reviews)
- Users find the **complex setup** of Hinterview time-consuming and the document conversion tedious. (1 reviews)
- Users find the **difficult setup** of Hinterview time-consuming, complicating the initial experience with video recording. (1 reviews)
- Editing Issues (1 reviews)
- Users find Hinterview to be **expensive for the features offered** , with inadequate support and persistent issues affecting reliability. (1 reviews)
- Users face frustrating **login issues** with Hinterview, leading to unreliability and lack of support when problems arise. (1 reviews)
- Network Connectivity (1 reviews)

## Hinterview Reviews
  ### 1. Hinterview has enabled us to provide quicker resource solutions and secure more exclusive deals.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul C. | Company Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2022

**What do you like best about Hinterview?**

For me the Hintro's work well, whether it's to support a candidate's CV/submittal or me using it for candidate and client attraction.

**What do you dislike about Hinterview?**

The platform is not yet integrated into our current CRM Vincere.

**What problems is Hinterview solving and how is that benefiting you?**

The replacement to using Teams/Zoom etc and Integration into our CRM/Vincere, will all help streamline our process and efficiencies.

  ### 2. Hinterview has been very easy to use and has had some great feedback from my candidates

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura M. | Candidate Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 06, 2022

**What do you like best about Hinterview?**

It is a different tool that not everyone is currently using, therefore you really stand out from the crowd!

**What do you dislike about Hinterview?**

At first it can take some practice to get into the routine of using it. But once you do it is great.

**What problems is Hinterview solving and how is that benefiting you?**

I am getting more responses from candidates which means I am having more conversations.

  ### 3. Great tool to use to attract candidates!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Katie W. | Talent Acquisition Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** June 23, 2022

**What do you like best about Hinterview?**

Hinterview is really easy to use and provides clear data regarding how many views you receive etc.

**What do you dislike about Hinterview?**

It is not possible to blur the background out in your videos.

**What problems is Hinterview solving and how is that benefiting you?**

The videos are eye catching, so it can help attract candidates.

  ### 4. New to Hinterview

**Rating:** 4.5/5.0 stars

**Reviewed by:** naynesh m. | Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 23, 2022

**What do you like best about Hinterview?**

New to the Hinterview platform, but it does make it more engaging when connecting with candidates and clients, and a lot more personal.

**What do you dislike about Hinterview?**

It does add a few more steps to the recruitment process, but if keep persisting with it, then the results will come through.

**What problems is Hinterview solving and how is that benefiting you?**

I believe it opens up a new avenue to contact and connect with both candidates and clients.  The market is changing, and we also have to make the change  too.

  ### 5. Best Video Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ana B. | Office Operations and Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2022

**What do you like best about Hinterview?**

Hinterview sets you apart from others. It makes everything more personal

**What do you dislike about Hinterview?**

I think it would be very helpful if this was integrated with Crelate.

**Recommendations to others considering Hinterview:**

Do it. It will save you time and it will set you apart from others!

**What problems is Hinterview solving and how is that benefiting you?**

Saving everyone time.

  ### 6. Superb Customer Engagement - Thank you Henna

**Rating:** 4.5/5.0 stars

**Reviewed by:** Daniel C. | Executive Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2022

**What do you like best about Hinterview?**

The ability to personalise the contact with Contractors and Customers within one platform

**What do you dislike about Hinterview?**

Still somewhat uncomfortable with recording myself via video

**What problems is Hinterview solving and how is that benefiting you?**

The ability to personalise the contact with Contractors and Customers within one platform

  ### 7. Great platform to personalise your reach outs!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anna H. | Head of AI Recruitment, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 13, 2022

**What do you like best about Hinterview?**

You are able to reach out to candidates/clients with a far more personal and human approach - you are able to do this with total ease as the platforms great to use!

**What do you dislike about Hinterview?**

It would be great to see more features coming through e.g. a Personal video page where you can share a range of videos!

**What problems is Hinterview solving and how is that benefiting you?**

Making you more human to your customer base rather than a robotic email message!

  ### 8. Love me some Hinterview

**Rating:** 4.5/5.0 stars

**Reviewed by:** Deborah W. | Owner/Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2022

**What do you like best about Hinterview?**

The entire concept, the support - the team are amazing.  
I like posting new roles on LinkedIn and being able to approach candidates in a different way.

**What do you dislike about Hinterview?**

I would like a little more one on one training - but that I am sure will happen.

**What problems is Hinterview solving and how is that benefiting you?**

This gives us a unique edge over other staffing firms.  It is a great way to provide a more personalized approach. It makes us stand out. A lot of folks love it!

  ### 9. Efficient and Creative!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** March 28, 2022

**What do you like best about Hinterview?**

I like being able to record videos to share with my clients quickly and easily. The notifications are useful to update me when a hintro has been watched.

**What do you dislike about Hinterview?**

I would love it more if you could duplicate the same video and understand which link was watched by which individual.

**What problems is Hinterview solving and how is that benefiting you?**

I am saving time by recording a video or conversation once, and sharing with many in one go.

  ### 10. Outstanding business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2022

**What do you like best about Hinterview?**

The product itself is superb and really impressive. Our Customer Success manager - definitely lives up to his title, and puts in the effort/training to help us achieve our goals. 
All the helpdesk people are really quick to respond to any question, and super helpful too.
Great product and Outstanding customer service all round.

**What do you dislike about Hinterview?**

It currently integrates into one crm, so we would love it if it integrated into our crm or others too.

**What problems is Hinterview solving and how is that benefiting you?**

Being innovative in how we approach both clients and candidates to give us an advantage.

  ### 11. Hinterview

**Rating:** 4.5/5.0 stars

**Reviewed by:** Emma M. | Head of L&D

**Reviewed Date:** June 21, 2022

**What do you like best about Hinterview?**

The support from Finn and the Hinterview team has been great. He's worked with us closely to embed Hinterview into the process of Consultants.

**What do you dislike about Hinterview?**

It's not Hinterview specifically, but changing mindset to using video regularly can be tricky

**What problems is Hinterview solving and how is that benefiting you?**

Standing out in a personalised way to candidates and clients

  ### 12. Game Changer in an ever changing world!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jamie S. | Talent Partner - Moot Group , Small-Business (50 or fewer emp.)

**Reviewed Date:** June 01, 2022

**What do you like best about Hinterview?**

The ability to personalise our approach
Hintro is great for connecting with people

**What do you dislike about Hinterview?**

Being camera ready all the time!
More integration with our CRM in future

**Recommendations to others considering Hinterview:**

Take the plunge and be more confident in presenting yourself with video.

**What problems is Hinterview solving and how is that benefiting you?**

Hinterview has given us the confidence back into video platforms after a woeful experience with a competitor in 2020.

  ### 13. Great product and exceptional customer service provided by Henna Makwana

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul R. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2022

**What do you like best about Hinterview?**

Personalisation of content to stand out with both customers and candidates.

**What do you dislike about Hinterview?**

Nothing to dislike, this product ticks all the boxes for us.

**What problems is Hinterview solving and how is that benefiting you?**

Directly engaging and increasing the response rate of prospects. The candidate video portal is reducing the time needed to filter candidates greatly.

  ### 14. Hinterview is a vital asset

**Rating:** 5.0/5.0 stars

**Reviewed by:** James M. | Chief Engagement Officer

**Reviewed Date:** June 20, 2022

**What do you like best about Hinterview?**

Hinterview allows me to showcase my shortlisted candidates in a way no other video platform does.

**What do you dislike about Hinterview?**

Nothing really. Maybe if I could change the background like I can on Zoom? No big deal though.

**What problems is Hinterview solving and how is that benefiting you?**

Providing clients with evidence that the candidate has what it takes.

  ### 15. Brilliant App

**Rating:** 4.5/5.0 stars

**Reviewed by:** Danny S. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 15, 2022

**What do you like best about Hinterview?**

The intigration with our current ATS  Bullhone ATS. Also training and the trainer been fantastic.

**What do you dislike about Hinterview?**

It seems some little functions are yet to intigrate with Bullhone.

**What problems is Hinterview solving and how is that benefiting you?**

I think this will save lot of time in the area of pre qualifing job applicants.

  ### 16. Easy to use product & great customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bridey P. | Divisional Business Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 29, 2022

**What do you like best about Hinterview?**

Very good on boarding and Emma is very engaging. Something different within the market.

**What do you dislike about Hinterview?**

People not watching the vidoes but this can't be helped!

**What problems is Hinterview solving and how is that benefiting you?**

Any query has been resolved quickly.

  ### 17. Happy customer of Hinterview for 3 years

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ursula C. | Talent Acquisition Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 21, 2022

**What do you like best about Hinterview?**

Simple to use, looks good when clients receive the video snippet

**What do you dislike about Hinterview?**

You can't yet blur the background which is frustrating for people working from home

**What problems is Hinterview solving and how is that benefiting you?**

Adding value to the recruitment process

  ### 18. Does the Job Nicely!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Chris D. | Principal Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2022

**What do you like best about Hinterview?**

Simple to use and get videos posted to Linked In

**What do you dislike about Hinterview?**

That there is no ability to separate or categorise videos

**What problems is Hinterview solving and how is that benefiting you?**

It enables me to get video content out quickly

  ### 19. A great tool for optimising candidate and client experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 08, 2022

**What do you like best about Hinterview?**

Hinterview is an excellent tool for optimizing the hiring process.

The team at Hinterview provide fantastic customer service and is always on hand to support.

**What do you dislike about Hinterview?**

It was initially hard to implement as the team is somewhat camera shy. Our Account Manager assisted with training and tips on how to produce the best Hinterview.

**What problems is Hinterview solving and how is that benefiting you?**

Assists with personalisation of candidate applications, it also allows us to offer a unique service to our clients.

  ### 20. Brilliant Uplift to Quality of Initial Engagement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2022

**What do you like best about Hinterview?**

As mentioned above, I haven't noticed drastic increases in my response rate, but the responses I do get are extremely appreciative of the personalised intro.

**What do you dislike about Hinterview?**

From the Hintro side, not too much at all.  However, Hintro is the only tool I use frequently.

**What problems is Hinterview solving and how is that benefiting you?**

Quality of initial conversations off the back of a Hintro.  Noticeably more buy-in to the process and mutual respect from more passive/recruiter-averse candidates.

  ### 21. Excellent product, continually developing in functionality and a great team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam R. | CEO | Find Online Recruitment , Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2021

**What do you like best about Hinterview?**

The Hinterview platform enables us to connect with candidates and clients using video from any device; it's intuitive and engagement levels are excellent!

**What do you dislike about Hinterview?**

I can honestly say we can't find any fault with Hinterview -  the team at Hinterview listen to how we use the platform and are genuinely interested in how they can further automate workflows

**What problems is Hinterview solving and how is that benefiting you?**

Candidate engagement in competitive markets is always a challenge - the 'jobs' hintro function allows us to present opportunities on video, along with the job description - it allows us to engage candidates before our competitors.

  ### 22. A great tool to help separate your firm from others in such a competitive market!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2022

**What do you like best about Hinterview?**

The weekly demos we had that introduced us to the Hinterview capabilities were so helpful! It sets us up very well to hit the ground running.

**What do you dislike about Hinterview?**

Right now, there is nothing I would personally change.

**What problems is Hinterview solving and how is that benefiting you?**

It is giving us an advantage in the market- compared to other firms doing normal outreach via email and InMail.

  ### 23. Quick and easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2022

**What do you like best about Hinterview?**

Simple and easy to use, whilst still being professional and a great platform to introduce to new clients.

**What do you dislike about Hinterview?**

There's nothing I can think of that I find an issue with or dislike.

**What problems is Hinterview solving and how is that benefiting you?**

It's helping me solve client and candidate interaction by making things more personal which leads to better buy in.

  ### 24. Our new favorite way to recruit!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2022

**What do you like best about Hinterview?**

a unique way to entice candidates! It really allows us to stand apart from other recruiters

**What do you dislike about Hinterview?**

new platform, still learning. sometimes takes a few minutes to launch into linkedin

**What problems is Hinterview solving and how is that benefiting you?**

great task force to always answer any technical questions

  ### 25. Fantastic Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2022

**What do you like best about Hinterview?**

Really useful software. Easy to use and stands out amongst other mailing platforms. Video opens and click-through rates are really high.

**What do you dislike about Hinterview?**

Would be good if branding could be added to videos.

**What problems is Hinterview solving and how is that benefiting you?**

Improved open rates in emails.

  ### 26. Technology that sets us apart from others.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Devan S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2020

**What do you like best about Hinterview?**

This platform puts me out of my comfort zone, expanding my digital presence. This allows me to present myself and find comfortability and stability within the digital world and online business relationships.

**What do you dislike about Hinterview?**

I would say that not being able to edit your video in the middle can be frustrating. Sometimes I make the perfect video with the exception of a small pause or hesitation that editing in the middle could be helpful in streamlining the process and getting more successful hintros made.

**What problems is Hinterview solving and how is that benefiting you?**

This has benefited our digital presence tremendously.  It has started to close the gap that has been made from removing our in person connections to digital. This platform allows for our physical presence to be made even though we are not able to meet face to face. Thus, putting us on the top of the pile, so to speak, when working in a competitive environment.

  ### 27. Henna at Hinterview has been superb

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2021

**What do you like best about Hinterview?**

The platform is super helpful and has helped us increase our response rate for clients and candidates. I felt really well looked after my the Hinterview team, Henna explained everything really well and taught me how to get the most out of the system.

**What do you dislike about Hinterview?**

I have not come across any downside to the platform as of yet.

**What problems is Hinterview solving and how is that benefiting you?**

We are getting a much better response rate from our business development and our headhunting.

  ### 28. Great feedback from my clients and candidates

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andreea V. | IT Recruitment Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2021

**What do you like best about Hinterview?**

The double-way interviewing with the option of having the CV on there as well as the key info about the candidate.
Also the fact you can add bookmarks makes it easier for the viewer to select what they need/want to hear instead of watching the whole video.

**What do you dislike about Hinterview?**

there is no downside to hinterview except the fact i have to complete 40characters in this comment to be able to submit it :D

**Recommendations to others considering Hinterview:**

just get it... your clients and candidates will thank you for it

**What problems is Hinterview solving and how is that benefiting you?**

time-saving for my clients
basically cutting the interview process by considering hinterview 1st stage interview

  ### 29. Genuine point of difference.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe R. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2020

**What do you like best about Hinterview?**

With all the different features of the platform (Hinterview / Hintro / Questions) there's basically something for every scenario, and with a bit of lateral thinking you can almost always find a way to use the technology to overcome objections and keep a process moving.

**What do you dislike about Hinterview?**

If I had to make a criticism, I would want the process of uploading clients for a mass email campaign to be simpler, but that's it.

**What problems is Hinterview solving and how is that benefiting you?**

We use the tool to help us speed up processes, keep strong candidates in who have been wrongly rejected, break in to cold clients with a different approach and to add character to our shortlists.  My personal favourite is using it when someone I believe to be a strong candidate has been rejected, I do Hinterviews with them to discuss the points the client felt they were weak on, and it gives them a chance to talk about what makes them strong in that area as well as everything they already covered at interview.  Clients very rarely ignore that.

  ### 30. Easy and enjoyable process.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2021

**What do you like best about Hinterview?**

It's a great conversation starter, as candidates are more likely to click and view, and they like the fact that you have taken the time to create a personalised message for them. So even though they might not be interested in discussing the role etc. further, at least you're usually guaranteed a reply from them and know where you stand.

**What do you dislike about Hinterview?**

Not fully comfortable myself using video yet, so don't enjoy how time consuming it can be sometimes trying to get the best video to send.

**Recommendations to others considering Hinterview:**

Try not to think too much about what you're going to say before you start recording your message. Have a general idea but don't stick to a script - it comes across better when it's natural.

**What problems is Hinterview solving and how is that benefiting you?**

Business problems it helps with is helping the recruitment experience for the client. Helping them maybe carry out less interviews than they would have previously, as they can have that interview experience with Hinterview, without taking time out their day to conduct all the interviews. Benefits are it can help us retain more business.

  ### 31. Charles is a superstar!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alex R. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2020

**What do you like best about Hinterview?**

The platform is easy to use and once you get the hang of it, quite enjoyable too. We've had a number of other account managers that have struggled to connect with our business and culture which has affected the embedding process and therefore the success. Charles' attentive, expert approach (even though he's not been doing it for long) immediately got high levels of engagement from EVERYONE (including those that were adverse to the idea of being on video). He has been very consistent in his approach, very knowledgeable of the platform, responsive (more responsive than anyone I've dealt with.. ever!) and super helpful.

**What do you dislike about Hinterview?**

It can take a little time to trim videos and reload. Downloading and uploading videos can take time too ( I imagine this is internet/band-width related too). 
It's challenging to figure out how best to utilise the tool company-wide. Everyone is different and so rather than over-encouraging everyone to fulfil the same tasks, one on one strategies are definitely needed. It's not a "one size fits all"  platform but it's not necessarily a bad thing. 
Reporting - there are areas in the background you can see analytics on: Campaigns, Candidate Questions, etc. Just Hintros and Hinterviews.

**Recommendations to others considering Hinterview:**

It's an amazing platform and easy to integrate into the way your business works and saves time, energy and money. I'd recommend ensuring you get the Customer Success Manager that fits with your company culture and is effective in implementing the platform within your business. This is what has been pivotal to our success. Thank you Charles.

**What problems is Hinterview solving and how is that benefiting you?**

It's allowing us to be more engaging and personal in our approach, especially throughout lockdown/covid. 

We are getting a much stronger engagement and reach on socials. 

We have only been using it properly for around two months and so I'm sure there is  further success to follow.

  ### 32. Helpful, professional, engaging, adding real value to our business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shaunagh D. | Associate Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 05, 2020

**What do you like best about Hinterview?**

Hinterview as a product is helping us to modernise and update our operations - we're able to look at our process and engaging our audience in a new and unique way in comparison to our competitors. The level of customer service and attention has been outstanding, with tailored webinars for our teams and a completely bespoke approach to suit our different specialism and the language skills within the business. Our contact at Hinterview, Charles, has been brilliant. He is always on hand to answer questions and provide support and can never do enough - even when I was verging on becoming a stalker with about 5 emails a day! He has been critical to our success embedding it into the business.

**What do you dislike about Hinterview?**

There are some features which are yet to be added to Hinterview, such as scheduling Meets and using Hinterview and Meet functions on mobiles. Whilst it would be great to have these, they are not essential. And Hinterview has always taken on our feedback on board and gives this to the product development team. These features aren't in now, but we have been told they are in the development pipeline for future platform upgrades. They really listen to our feedback.

**Recommendations to others considering Hinterview:**

Whilst we are still in the early stages of our use of Hinterview and the midst of a pandemic, we have already seen so much benefit from using Hinterview such as engaging clients who were relatively 'cold' or opening doors where they had been closed for so long. The personalised nature of the videos we are sending out allow us to connect with our audience in a quicker, more effective and more bespoke way.

**What problems is Hinterview solving and how is that benefiting you?**

Hinterview is allowing us to personalise our sales activity more and reach wider audiences in a shorter amount of time. In the current climate, it is also allowing us to have a more visible presence in our markets and humanise our activity. Audiences can see the faces and personalities behind not only candidates, but also the Consultants they are working with.

  ### 33. A fantastic video-interview platform, supported by an amazing team!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andy P. | Customer Success Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2020

**What do you like best about Hinterview?**

The Hinterview product is easy to use, the graphical user interface is simple and less complex than other products we evaluated.  The support from the Hinterview team has also been second to none.  A bespoke training and on-boarding programme was created and delivered over 5 consecutive weeks.
We have clients who are now using it as their complete interview/recruitment cycle taking advantage of the online client portal.
We are also using Hintro's to approach new clients and new candidates and feedback is very positive, yielding an improved response rate.

**What do you dislike about Hinterview?**

There is nothing to dislike.  The product is excellent and also evolving, recently the 'meet' functionality was released, so we can use the platform for Video calls/video conferencing too.

**Recommendations to others considering Hinterview:**

Great product supported by a fantastic team!

**What problems is Hinterview solving and how is that benefiting you?**

Clients see Hinterview as a time saver, we have won new business off the back of having Hinterview as a service offering.  Hiring timescales have improved and I personally think it is a great tool for Business Development.

  ### 34. Revolutionising the hiring experience..

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lee R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 28, 2020

**What do you like best about Hinterview?**

Every area of the platform works so well. It's simple to use and is so effective...We have been able to transform our recruitment offering to our clients, providing them with more value and the ability to hire more flexibly. It really has elevated our brand above competitors who have yet to embrace using this type of tech into their processes.

**What do you dislike about Hinterview?**

Sometimes the video interviews can take a while to save to the platform once complete....but it's not happening as frequently now. We have been using the platform for 3 yrs so the speed improvement has been notice in 2020 by us. I's now generally a matter a moments when it loads

**Recommendations to others considering Hinterview:**

If you are looking for a way to transform your offering to your Clients, save them time, create more value and improve their experience of hiring key people into their business - Hinterview is the right choice to make. It's affordable, easy to use and enables your brand to stand out against the competition.

Plus their team are just generally great people to work with - They go above and beyond to support you when using the platform.

**What problems is Hinterview solving and how is that benefiting you?**

Client hiring in multiple locations has always been tricky, but using the platform has enabled us to bring a solution here to our clients. Multiple hiring managers can view the interviews, without committing valuable diary time/travel time to locations. It almost completely eradicates now show interviews also, as the candidate journey using the platform creates so much buy in at the start of the recruitment process, as they are having to commit initial time to move forward in the stages of submission. 

We have been able to transition the perm side of our services to 70% exclusive and retained as our Clients see the value we offer them. They appreciate our time more, and treat us as a valuable extension of their business.

  ### 35. Slick product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ez K. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2020

**What do you like best about Hinterview?**

We implemented hinterview Software onto our business over a year ago now and we're so glad we did. We have utilised hInterview in so many ways and have seen huge results from it.  We can directly attribute over 100k in revenue to interactions that started with video introductions. The customer service team at Hinterview is awesome too. Even though we are based in Australia and the customer service team is in the UK, they always get back to us promptly and any issues (which there haven't been many) are resolved straight away.
Keep up the good work team!

**What do you dislike about Hinterview?**

I’d love to see a teleprompter introduced to the platform. Other than that I’m incredibly happy with the product.

**Recommendations to others considering Hinterview:**

Highly recommend this product to anyone who does business development ass part of their role.

**What problems is Hinterview solving and how is that benefiting you?**

Getting in front of clients using the Hintro feature has been invaluable. When reaching out to prospects I now just send a short video before following up with a call. The prospect feels as if they know you having watched your video and the calls are much warmer.

  ### 36. Great tool, great service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dean C. | Senior Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2020

**What do you like best about Hinterview?**

Having used Hinterview with 2 companies, it's a tool that I would recommend to any recruitment business.
Not only has my reply rate doubled, it's helped gain new business and started conversations with those who have previously declined messages.
The ability to send video's of a candidate to clients in the current climate, has been invaluable.
Every candidate I speak to, always makes a point of referencing it and replied, as it's something different.
The service team are supportive, come back to any questions and continue to provide ongoing training.
If you aren't using Hinterview, I'd say you're missing a trick.

**What do you dislike about Hinterview?**

Having used the platform for nearly a year, there's nothing I would change.

**Recommendations to others considering Hinterview:**

They offer a free trail. 
Get everyone in your organisation to use it, they'll be impressed in the reply rate

**What problems is Hinterview solving and how is that benefiting you?**

Hinterview has assisted in gaining new business, simplified the hiring process for excising clients and helped source candidates in a way an email cant.

  ### 37. Our clients loved the approach!

**Rating:** 4.5/5.0 stars

**Reviewed by:** samantha c. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 26, 2021

**What do you like best about Hinterview?**

The idea of being able to showcase a candidate, bringing the CV to life, via the medium of video just transformed the way we work.  Its quick, easy to use and both clients and candidates have enjoyed the process.

**What do you dislike about Hinterview?**

We had a 'slow burn' in terms of consultants wanting to use the platform, but after several 'quick wins', we are all on board board!

**Recommendations to others considering Hinterview:**

In the challenging times we are working in, with travel constraints, concerns with meeting people etc, Hinterview has provided the required solutions and brought financial gain in the process.

**What problems is Hinterview solving and how is that benefiting you?**

Thanks to our Account Manager, any problems or rather challenges have been overcome.  The fact we can edit videos, add commentary etc, really helped speed up the process and get buy-in.

  ### 38. Great experience with plenty of technical support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chris L. | Operating Director, Enterprise (> 1000 emp.)

**Reviewed Date:** May 18, 2021

**What do you like best about Hinterview?**

Speed and ease of use, helpful and easy to access technical support. 
Client portal.

**What do you dislike about Hinterview?**

Sometimes challenging to encourage change in experienced Recruiters used to working in a particular way.

**Recommendations to others considering Hinterview:**

H

**What problems is Hinterview solving and how is that benefiting you?**

For me it is a great opportunity to create a bespoke and meaningful introduction to a client. Secondly, I think there is massive value to be added by offering clients an opportunity to see candidates and hear them communicate/answer interview questions without the commitment to invest an hours time to interview in person.

  ### 39. Only Positive Experiences

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tim N. | Recruitment Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 25, 2021

**What do you like best about Hinterview?**

Easy to use & gets you noticed by both candidates and clients alike. Very easily embedded into emails and to add to your standard activity during the day. Massively user friendly and the Hinterview staff are spot on with their communication, support and are very easy to get hold of.

**What do you dislike about Hinterview?**

Nothing springs to mind yet after using the Hintro and Hinterview format the most.

**What problems is Hinterview solving and how is that benefiting you?**

Client outreach and engagement. It makes me stand out from other recruiters doing the same thing and i've been called 'the video guy' a few times which always helps to place you in the client's mind.

  ### 40. Great tool to drive candidate engagement!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nathalie S. | Executive Search Researcher, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2020

**What do you like best about Hinterview?**

The hintros are really quick to send over different outlets including LinkedIn, they can be personalised and it's easy to keep track of who has watched each video. We have had an amazing account manager, Molly, she has been super helpful and attentive, checking in every week to make sure we are using Hinterview to the fullest!

**What do you dislike about Hinterview?**

Not much to dislike, but sometimes the technology around recording and editing the video can be a little but glitchy, but form what I've heard the technology is being updated very soon!

**What problems is Hinterview solving and how is that benefiting you?**

Before Hinterview our candidate response rate on LinkedIn was quite low, now using the tool we have significantly increased the response rate and positive feedback which has been massively beneficial to our business.

  ### 41. I think this is a really good tool to give a more personal introduction or update.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bradley F. | Senior Recruitment Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2020

**What do you like best about Hinterview?**

I like the fact it is so easy to use and how you can track if and when your Hintro has actually been opened, even if they don't respond you can tell if they have completed the video and plan your next POC accordingly.

**What do you dislike about Hinterview?**

Sometimes it can be a bit temperamental and I have had a few issues with candidates uploading videos.

**Recommendations to others considering Hinterview:**

Really worth it for more personal initial introductions and reviewing shortlists face to face.

**What problems is Hinterview solving and how is that benefiting you?**

One of the key problems Hinterview solves is the constant concern of how candidates compare to their CV, whether you are reviewing a shortlist or presenting it to your client you can really tell who has prepared adequately along with how they come across on a more personal basis compared to the specification you require.

  ### 42. We've been so impressed with Charles at Hinterview

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andy K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2020

**What do you like best about Hinterview?**

Charles is an instantly likable character and quickly establishes a friendly relationship. This has helped with introducing the platform to our consultants and encouraged them to work with him to develop their skills for producing effective videos with candidates. He has also helped me and the team to improve our sales video technique and delivery. He is great to work with.

**What do you dislike about Hinterview?**

It's difficult question to answer as this is the first video platform I've used.

**Recommendations to others considering Hinterview:**

Ask for Charles to be your Customer Success Manager.

**What problems is Hinterview solving and how is that benefiting you?**

It enables us to demonstrate our initial vetting of candidates suitability for the position we have submitted them for. As a sales tool, it allows us to get more personality into our approach.

  ### 43. So much more engagement than sending an email - and so much more personal!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Natasha B. | Business Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2020

**What do you like best about Hinterview?**

I love that you can personalise each video and it is really quick to send to multiple outlets. Also like that you can see who has watched your video. Harriet, our account manager has been super helpful, sharing tips and tricks every week and making sure we understand how to use Hinterview to its full potential. Thanks Harriet.

**What do you dislike about Hinterview?**

The mass email function is a bit clunky - I haven't used it as it seems quite time consuming to set up.

**What problems is Hinterview solving and how is that benefiting you?**

I can target my BD list much more, if I am introducing myself my clients will remember me more and it is easier to book meetings to completely cold prospects.

  ### 44. Engaging, Innovative, and Creative

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jidz K. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 27, 2020

**What do you like best about Hinterview?**

How adaptable the platform is; it has been designed for engagement, and once you start thinking outside of the box yourself, and be creative, there are a number of opportunities to utilize and action.

**What do you dislike about Hinterview?**

I would there to be an app for the tool, and not have to use the browser - more for simplicity, and user experience.

**What problems is Hinterview solving and how is that benefiting you?**

For me, the whole purpose of the tool, and where it adds value, is in engagement. 

Engagement with candidates, clients, and peers. The key is "adds" value, not replace or reinvent. We as recruiters, need to engage in communication with people, and this adds an additional different method the traditional call, email, and LinkedIn approach.

  ### 45. Hinterview is a fantastic tool, a must for any forward thinking business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Scott W. | Owner & Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 25, 2020

**What do you like best about Hinterview?**

Very easy to use for all parties involved. A few links and you're away. Nothing but good feedback from candidates and clients so far, great piece of kit

**What do you dislike about Hinterview?**

Nothing so far. I think they have set the standard for future recruitment

**Recommendations to others considering Hinterview:**

Don't hestitate, the team are fantastic, (Ruby was amazing) and you will regret not implementing this into your Tech Stack

**What problems is Hinterview solving and how is that benefiting you?**

Time and ease of use. With Covid, it's essential that we adapt and change our offering to our clients and candidates. By offering Hintro's and Hinterviews it allows us to stand out from the crowd and demonstrate we have an eye on the future of recruitment

  ### 46. Great Platform, Great Company

**Rating:** 4.5/5.0 stars

**Reviewed by:** Glenn C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2020

**What do you like best about Hinterview?**

Our contact person, Freddie, has been there for us every step of the way. He consistently went above and beyond our expectations to make sure that we were getting the most out of the platform. The training was very high quality, and he was clearly an expert in his field. 
The platform is easy to use and we received a much better feedback rate because of it.

**What do you dislike about Hinterview?**

There was nothing to dislike. Any questions or concerned were answered quickly and the team were always very helpful.

**What problems is Hinterview solving and how is that benefiting you?**

It can be very different to stand out to new clients. Hinterview makes it easier to show a personal side to client acquisition. We were able to show our personalities in our opening message. Even if companies weren' t interested in working with us, they often commented on our unique approach. 
Also, we are able to facilitate hiring managers and candidates with the video platform.

  ### 47. Game Changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben N. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2020

**What do you like best about Hinterview?**

More than a novelty; video-intros (Hintros) and video interviewing technology has had a meteoric rise, especially in 2020 with the lack of face to face meetings, interviews, conferences and so on. The Hinterview technology has had a significant impact in engaging and attracting more candidates to our projects. The additional response rate has been impressive, and candidates have replied and engaged quicker as a result.
We also send updates to some clients via video now too - this has been very well-received. 
The Hinterview facility is also great for global projects where you cannot easily get out to first stage meetings in person. Clients have welcome this approach, and the facilities you can use to give clients access to projects, reviewing candidates and making the selection process even more interactive is impressive.

**What do you dislike about Hinterview?**

Getting our team to record their own videos took some encouragement at first, as many people are shy or lack the confidence of seeing themselves on screen and sharing the content with a wide audience. Once they posted a couple and saw the response, they have become more confident and willing to include this facility as part of our standard engagement process.

**Recommendations to others considering Hinterview:**

I was not sure about the effectiveness of video tech for attracting business and engaging talent, but my opinion quickly changed to knowing that this is something we need in our business. The feedback has been nothing but positive, and we have seen a notable increase in responses from both clients and talent. I would certainly recommend Hinterview not only for the product, but also for the service. The support team are fantastic; always on time, professional, friendly and knowledgeable.

**What problems is Hinterview solving and how is that benefiting you?**

There are some areas and functionality that we know are in development, but really no dislikes on the product. Being able to interview someone without our face on the screen but still having the speech would be useful.

  ### 48. Hinterview is a transformational tool.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Simon J. | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2020

**What do you like best about Hinterview?**

It is easy to use and contains decent features. The trimming tool is useful as is the bookmark and thumbnail features. The job management function is also pretty cool. The team is always on hand to help.

**What do you dislike about Hinterview?**

The editing is pretty basic so if there is an error part way through a video call, you'll have to record the conversation again. Inputting Videos into Linkedin is easy yet they have time limits so beware. The guys at Hinterview will help with this too.

**What problems is Hinterview solving and how is that benefiting you?**

During lockdown, Hinterview allowed us to continue to trade, differentiate our service offering and help to reinforce the quality of work we do for our clients. It also helped us achieve our growth and modernisation plans.

  ### 49. Great Product - Excellent Customer Service and Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam A. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 27, 2020

**What do you like best about Hinterview?**

The product itself is great, easy to use and a variety of different functions depending on what you are looking to do with it. What sets Hinterview apart is the calibre of their staff. From Lucy's initial introductory message (via video obviously) through to working with Molly (Customer Experience Manager) I couldn't have been happier. Always available, positive and able to clearly walk me through the functionality and answer any questions I had. Josh in tech support also a star.

**What do you dislike about Hinterview?**

Not being able to send video thumbnail in an Inmail on LinkedIn (had to really think there)

**What problems is Hinterview solving and how is that benefiting you?**

Contacting hard to reach clients that either work from home or are at start ups. Sending a tailored message via video gets a great response. The analytics telling you when someone has started a video and that they watched until the end is really cool.

  ### 50. Great video tool to reach out to passive candidates

**Rating:** 5.0/5.0 stars

**Reviewed by:** Radka R. | EMEA Recruitment Marketing Manager at Korn Ferry on behalf of Hewlett Packard Enterprise, Enterprise (> 1000 emp.)

**Reviewed Date:** December 07, 2020

**What do you like best about Hinterview?**

I am always looking for creative ways to help recruiters and sourcers with their work and get the best talent for our client. Hinterview offers just that as it helps the talent acquisition team in creating videos describing our client and the jobs offered. The tool is amazing as you can send out customized video messages to passive talent and explain what the job is all about. Especially now, the more "human" the message is the better and we have seen people respond to this approach very positively.

**What do you dislike about Hinterview?**

No downsides at the moment. I am happy with the tool's performance.

**What problems is Hinterview solving and how is that benefiting you?**

Hinterview helps us stand out with a customized approach to passive talent. We are not just sending messages but actually making certain that people see and hear from the team offering them a new career opportunity.


## Hinterview Discussions
  - [Please will you release more reporting/analytics on the backend soonish?](https://www.g2.com/discussions/33414-please-will-you-release-more-reporting-analytics-on-the-backend-soonish) - 1 comment, 1 upvote
  - [What is Hinterview used for?](https://www.g2.com/discussions/what-is-hinterview-used-for) - 1 comment

- [View Hinterview pricing details and edition comparison](https://www.g2.com/products/hinterview/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-05+22%3A58%3A59+-0500&secure%5Bsession_id%5D=4d3759cc-c3c2-49a3-aed8-bddd097191c7&secure%5Btoken%5D=c4bfd04df8cc63482ea3dba0a8e5cfd49b59ee0a06199fdf543ae7c06744f7ef&format=llm_user)
## Hinterview Integrations
  - [Bullhorn](https://www.g2.com/products/bullhorn/reviews)
  - [Google Meet](https://www.g2.com/products/google-meet/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)

## Hinterview Features
**Platform Basics**
- Screen Capture
- Video Capture
- Image Editor

**Platform Basics**
- Reporting
- Interoperability
- Performance
- User, Role, and Access Management

**Video Creation**
- Screen Recording
- Video Upload
- Unlimited Video Storage
- Live Video Streaming
- Video Player Customization

**API Features**
- Live Chat
- Screen Sharing
- Subtitles and Closed Captions
- Custom Video Player
- Live Simulcasting

**Platform Features**
- Video Capture
- Image Editor
- Screen Capture
- Scrolling Capture
- Screen Record
- Text Extraction

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Action Item Detection - AI Note-taking Software**
- Action Item extraction
- Summary Generation

**Platform Content**
- Scrolling Capture
- Text Extraction
- Screen Record

**Platform Content**
- Technology
- File Sharing
- Customization

**Software Delivery**
- Mobile Application
- Browser Extension
- API / Integrations

**Security and Compliance**
- Encryption
- Watermarking
- HIPAA Compliance
- GDPR Compliance

**Organization**
- Search
- Permissions
- Organization

**Automatic Transcription - AI Note-taking Software**
- Speech-to-text Transcription

**Platform Additional Functionality**
- File Sharing
- Platform Search

**Platform Additional Functionality**
- Mobility
- Messaging
- Task Management
- Dashboards

**Analytics**
- Recipient Tracking
- Campaign Performance Tracking
- Thread Length Tracking

**Customization**
- Customizable Thumbnails
- Annotations
- Frames & Background

**Collaboration & Sharing - AI Note-taking Software**
- Team-based Access

**Analytics**
- Viewer Reactions
- Engagement Insights
- Viewer Insights

**Generative AI**
- AI Text-to-Image
- AI Text-to-3D
- AI Text Summarization
- AI Text-to-Music

**Agentic AI - Screen and Video Capture**
- Autonomous Task Execution

**Language & Accent Support - AI Note-taking Software**
- Multi-Language and Accent Support

**Agentic AI - Video Email**
- Autonomous Task Execution

**Multi-Platform Integration - AI Note-taking Software**
- Integrations

**Privacy & Security Controls - AI Note-taking Software**
- Access Control

**Searchable Note Archives - AI Note-taking Software**
- Semantic Search

**Speaker Identification - AI Note-taking Software**
- Speaker Recognition

## Top Hinterview Alternatives
  - [Odro](https://www.g2.com/products/odro/reviews) - 4.7/5.0 (103 reviews)
  - [Spark Hire](https://www.g2.com/products/spark-hire/reviews) - 4.7/5.0 (688 reviews)
  - [Hireflix One-Way Video Interviewing](https://www.g2.com/products/hireflix-one-way-video-interviewing/reviews) - 5.0/5.0 (433 reviews)

