---
title: HiHello Reviews
meta_title: 'HiHello Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 919 reviews by the users' company size, role or industry
  to find out how HiHello works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 919
  scale: '5'
date_modified: '2026-08-13'
parent_category:
  name: Office Management Software
  url: https://www.g2.com/categories/office-management-software
---


# HiHello Reviews
**Vendor:** HiHello, Inc.  
**Category:** [ Digital Business Card Software](https://www.g2.com/categories/digital-business-card)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 919
## About HiHello
HiHello is a Professional Presence Platform built for enterprise marketing leaders. Every email your team sends, every meeting they join, every card they share at an event is a brand moment. HiHello makes sure each one reflects the brand, captures the lead, and generates data worth acting on. Three touchpoints every employee uses every day: their business card, their email signature, and their virtual background. HiHello generates all three from one source of truth, governed by marketing and approved by IT. Update a title, swap a logo, launch a campaign, and the change rolls out across every inbox, every meeting, and every event in minutes. No shadow tools. No IT tickets to refresh a banner. No third-party servers routing your email. What HiHello powers for enterprise teams: - Digital Business Cards: branded templates with field-level edit controls, customizable card URLs, branded QR codes, profile video, and embedded YouTube/Vimeo. Share via QR, NFC, AirDrop, direct link, text, email, Apple Wallet, Google Wallet, iOS/Android widgets, Apple Watch, and Quick Connect. - Email Signature Manager: automated signature deployment across Google Workspace and Microsoft Outlook, with clickable HTML signatures, bulk distribution, status tracking, locked templates, banners, CTAs, and disclaimers. - HiHello Events: badge and business card scanning, AI-powered Contact Enrichment, team event analytics, and direct sync to Salesforce, HubSpot, and Microsoft Dynamics 365. - Virtual Backgrounds: branded backgrounds for Zoom, Microsoft Teams, Google Meet, Webex, Vimeo, Zoho Meeting, and Twitch, with locked brand packs to enforce visual standards. - Business Contact Manager: company-wide directory, custom lead capture forms, custom contact exchange and consent flows, AI Contact Enrichment, direct CRM sync, and data export controls. - Business Card Scanner: AI-powered scanning of paper cards, digital cards, NFC cards, event badges, and documents into clean, enriched digital contacts. Built for enterprise security, identity, and integration: - SOC 2 Type II certified - Compliant with GDPR, UK GDPR, CCPA, the Australian Privacy Act, and the EU-US Data Privacy Framework - HiHello never sells user data - SSO via Microsoft, Google, Okta, Entra ID, and other major SAML providers - SCIM provisioning and directory sync for automated user lifecycle management - HRIS integrations including Workday - Native CRM integrations with Salesforce, HubSpot, and Microsoft Dynamics 365 - Google Analytics support where configured - Zapier connection at the individual user level for additional workflows Every interaction is a brand moment. HiHello makes sure each one reflects the brand, captures the lead, and generates data worth acting on, across every employee, every channel, and every stage of the connection.



## HiHello Pros & Cons
**What users like:**

- Users find HiHello to be **incredibly easy to use** , facilitating quick onboarding and a smooth experience. (447 reviews)
- Users find HiHello&#39;s features to be incredibly **convenient** , allowing easy updates and sharing of contact information. (233 reviews)
- Users praise the **easy sharing** capabilities of HiHello, making business card exchange and contact info access effortless. (209 reviews)
- Users value the **easy sharing of contact information** with HiHello, preferring digital methods over physical business cards. (209 reviews)
- Users value the **easy sharing of contact information** with HiHello, enhancing networking opportunities seamlessly. (170 reviews)
- Simple (165 reviews)
- Users find HiHello&#39;s **ease of use** and customization features excellent for creating professional digital business cards. (164 reviews)
- Users appreciate the **easy access and sharing of contact information** that HiHello provides, streamlining networking in busy environments. (152 reviews)
- Contact Information (135 reviews)
- Easy Setup (133 reviews)

**What users dislike:**

- Users express a desire for more **design customization** , finding the options too limited for their needs. (55 reviews)
- Users find the **missing features** in HiHello limiting, wishing for more dynamic options and enhancements. (50 reviews)
- Users find the **QR code sharing process uncomfortable** , expressing a desire for more straightforward methods like physical cards. (37 reviews)
- Users find HiHello to be **expensive** compared to alternatives, limiting access to more features without additional payment. (35 reviews)
- Users find the **limited features** of HiHello restricting, especially regarding design options and text usage. (34 reviews)
- Users experience **limited contact follow-up** capabilities, losing opportunities to connect after QR code scans. (32 reviews)
- Limited Free Options (31 reviews)
- Users find the **limited creativity and organizational options** in HiHello restrict their personalization and networking effectiveness. (30 reviews)
- Limited Free Access (28 reviews)
- QR Code Problems (28 reviews)

## HiHello Reviews
  ### 1. Limited Utility but Easy Setup

**Rating:** 1.5/5.0 stars

**Reviewed by:** john .

**Reviewed Date:** February 04, 2026

**What do you like best about HiHello?**

I find it pretty easy to get someone's contact info when I use HiHello. The initial setup was also pretty easy.

**What do you dislike about HiHello?**

I still enjoy using physical business cards, and I don't come across a lot of people that are also using digital business cards.

**What problems is HiHello solving and how is that benefiting you?**

I mainly use HiHello for my email's digital signature. It makes it easy to get contact info without carrying business cards, but I still carry them.

  ### 2. Lead capture

**Rating:** 1.5/5.0 stars

**Reviewed by:** lab h.

**Reviewed Date:** April 07, 2026

**What do you like best about HiHello?**

Cool card editor that I showcase to others easily

**What do you dislike about HiHello?**

Everything except for card display. Poor user experience, scanning and sharing

**What problems is HiHello solving and how is that benefiting you?**

Literally nothing. I rather use a physical over this worth for nothing application

**Official Response from Lily Zay:**

> We're sorry to hear you didn't love HiHello. We appreciate your feedback and will take it into consideration as we continue to enhance our product.

  ### 3. agreed

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment

**Reviewed Date:** March 30, 2026

**What do you like best about HiHello?**

the cover and the colors are good and colorful

**What do you dislike about HiHello?**

they charge a lot and don't offer much in alternatives

**What problems is HiHello solving and how is that benefiting you?**

just expedite the business card

**Official Response from Lily Zay:**

> We're happy to hear that you appreciate the design and colors of our business cards. We would love to hear more about what alternatives you're looking for. Please let us know at support@hihello.com. 

  ### 4. not good customer service

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management

**Reviewed Date:** October 23, 2025

**What do you like best about HiHello?**

I got it because of the integration with outlook but it is not working properly and there are a lot of extra steps for the email signatures to who up  and even with those extra steps I still have people that the signature is not working.

**What do you dislike about HiHello?**

I explained this to my project mananger and she was going to ge back to me and I have not heard from her in 2 weeks. I won't renew if this does bnot get solved.

**What problems is HiHello solving and how is that benefiting you?**

centralized banners with email signatures

**Official Response from Lily Zay:**

> Thank you for sharing your feedback. We’re really sorry to hear about your experience with the Outlook integration and the delay in getting help. That’s definitely not what we want for anyone using HiHello.

We took a look through our records but weren’t able to find an open ticket or conversation that matches this situation. We’d love the chance to make things right and get your email signatures working exactly as they should. Could you please reach out to us directly at support@hihello.com? Our team is here and ready to jump in right away.

Thank you again for taking the time to share this. It truly helps us improve and make sure every customer has a smooth experience with HiHello.

  ### 5. It’s a good product yet not great

**Rating:** 2.0/5.0 stars

**Reviewed by:** Duane T. | Realtor, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 07, 2025

**What do you like best about HiHello?**

Digital business cards allows instant connections and communication.

**What do you dislike about HiHello?**

It did have the qrcode for my smart watch at the time

**What problems is HiHello solving and how is that benefiting you?**

I’m not sure if they are solving any problems currently

**Official Response from Lily Zay:**

> We're glad to hear that you find our digital business cards helpful for instant connections and communication. We apologize for any inconvenience with the QR code for your smartwatch. While we do offer an Apple Watch integration, and a Google Wallet integration to use on most smart watches, not all smart watches work with HiHello. We are constantly working to improve our product and appreciate your feedback.

  ### 6. A service hopefully ahead of its need

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2024

**What do you like best about HiHello?**

The user interface was cute and simple for easy useability.

**What do you dislike about HiHello?**

I didn't find the content particularly necessary for my role and purposes, and the concept of a wholly digital business card limits useabiltly with the business partners I currently interact. While young groups of business professionals may be able to network with this form of service, it feels lacking in purpose for the needs I encounter, and easily antiquated if my role were to change or the company not maintain details. Phyical cards offer greater purpose in remaining phyiscally present in marketing and reminding holders, can be quickly updated in the event of changes in contact info or adding personal details, etc.

**What problems is HiHello solving and how is that benefiting you?**

I didn't observe any immediate use and have not returned to the product after initial set up.

**Official Response from Lily Zay:**

> We're glad to hear that you found the user interface cute and simple to use. We're sorry to hear that for your role that digital business cards aren't helpful. We always love to hear feedback; if there's any other insight you can share, please send it to support@hihello.com so we can use it to improve. 


## HiHello Discussions
  - [Can employees use both digital business cards and automated email signatures together?](https://www.g2.com/discussions/can-employees-use-both-digital-business-cards-and-automated-email-signatures-together) - 1 comment, 2 upvotes
  - [What email platforms does HiHello work with?](https://www.g2.com/discussions/what-email-platforms-does-hihello-work-with) - 1 comment, 2 upvotes
  - [How does HiHello help marketing teams use email signatures as a campaign channel?](https://www.g2.com/discussions/how-does-hihello-help-marketing-teams-use-email-signatures-as-a-campaign-channel) - 1 comment, 2 upvotes
  - [Do people need the HiHello app to view and save my digital business card?](https://www.g2.com/discussions/do-people-need-the-hihello-app-to-view-and-save-my-digital-business-card) - 1 comment, 2 upvotes
  - [Does HiHello enrich contacts automatically, and how does that interact with CRM data?](https://www.g2.com/discussions/does-hihello-enrich-contacts-automatically-and-how-does-that-interact-with-crm-data) - 1 comment, 1 upvote

- [View HiHello pricing details and edition comparison](https://www.g2.com/products/hihello/reviews?filters%5Bnps_score%5D%5B%5D=2&section=pricing&secure%5Bexpires_at%5D=2026-08-13+08%3A50%3A50+-0500&secure%5Bsession_id%5D=e0b1a2d6-e872-4867-8d4d-308d19993e64&secure%5Btoken%5D=04b5236b3c9bb17552a51c22e673a7ad23014de9bb8d12f32a29f214514c35db&format=llm_user)
## HiHello Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Apple iOS](https://www.g2.com/products/apple-ios/reviews)
  - [Apple Mail](https://www.g2.com/products/apple-mail/reviews)
  - [CA Endevor](https://www.g2.com/products/ca-endevor/reviews)
  - [Canva](https://www.g2.com/products/canva/reviews)
  - [Google](https://www.g2.com/products/google-google/reviews)
  - [Google Meet](https://www.g2.com/products/google-meet/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [HubSpot Breeze](https://www.g2.com/products/hubspot-breeze/reviews)
  - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Dynamics 365 Connector](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Twitch](https://www.g2.com/products/twitch/reviews)
  - [Vimeo](https://www.g2.com/products/vimeo/reviews)
  - [Webex](https://www.g2.com/products/webexsuite/reviews)
  - [Workday](https://www.g2.com/products/workday-workday/reviews)
  - [Yahoo! Mail](https://www.g2.com/products/yahoo-mail/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## HiHello Features
**Lead Generation**
- Lead Builder
- CRM Integration
- Marketing Automation Integration
- Data Import & Export Tools

**At-Event Tools**
- Business Card Scanner
- Notetaking

**Management**
- Card Scan
- Card Management
- Scanner integration
- Print Management
- Contact Management

**Lead Monitoring**
- Features
- Identification
- Lead Capture

**Email Signature Design**
- Designed Templates
- Advanced Template Customization
- Image Editor
- Email Templates
- Signature Templates
- Document Templates
- WYSIWYG Editor

**Business Management**
- Card Management

**Agentic AI - Lead Capture**
- Cross-system Integration
- Proactive Assistance

**Agentic AI - Business Card Scanning**
- Autonomous Task Execution

**Capture Methods - Event Lead Capture**
- Badge Scanning
- QR Code Scanning
- Business Card OCR

**Additional Functionality**
- Business Card/Badge Scanning
- Data Capture and Transfer
- Multi-Language
- Secure Data Storage
- Categorization/Grouping
- Electronic Signature
- Image Editing
- Email Distribution
- Search/Filter
- Data Extraction
- Step-by-Step Wizard
- API
- Document Imaging
- Design Templates
- Reporting & Statistics
- Activity Dashboard
- Data Import/Export
- Video Support
- AI Copilot
- Alerts/Notifications
- Access Controls/Permissions
- Customizable Branding
- Collaboration Tools
- Data Synchronization
- Customizable Fields
- CRM
- Image Library

**Post-Event Tools**
- Interaction History

**Sales**
- Lead Capture
- Address Book
- Card Exchange and Sharing

**Audience Targeting**
- Retargeting

**Data Capture**
- Mobile
- Websites
- Social Media
- Data

**Email Signature Management**
- Departments
- Auto Updates
- Email Distribution
- Collaboration
- Real-Time Updates

**Sales**
- Address Book
- Card Exchange and Sharing
- Lead Capture
- Data Collection

**Lead Qualification - Event Lead Capture**
- Lead Notes & Tagging
- Lead Scoring
- Custom Qualifying Questions

**Software Offerings**
- Web Portal
- Mobile Application
- Integrations & APIs

**Functionality **
- Multidevice Usability
- Bulk Upload
- Multilingual
- Duplicate Management
- Platform Search
- Transcription
- Administrative control
- User Management

**Analytics**
- Digital Analytics
- Data Sharing and Exporting

**Analytics**
- Export/Import
- Reporting

**Email Signature Marketing**
- A/B Testing
- Banner Advertising
- Account-Based Marketing
- Analytics Tracking
- Engagement Tracking
- Email Tracking
- Campaign Analytics
- ROI Tracking
- Click Tracking
- Reporting/Analytics

**Functionality**
- Platform Search
- Multidevice Usability
- Multilingual
- Administrative Control
- Integrations
- NFC Technology
- Social Media Integration

**Contact Enrichment - Event Lead Capture**
- AI Contact Enrichment
- Duplicate Detection
- Contact Verification

**Customization**
- Web Forms
- Personalization
- Templates
- Integration
- Social Media Integration
- Customizable Forms
- Customizable Templates

**Integrations**
- Third-Party Integrations
- Email Software Integrations
- Social Media Integration
- Active Directory Integration
- Multi-Channel Marketing
- Email Marketing

**Generative AI**
- AI Image-to-Text
- Generative AI

**Agentic AI - Lead Retrieval**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance

**Integration & Sync - Event Lead Capture**
- Marketing Automation Integration
- Real-Time Data Sync
- CRM Integration

**Additional Functionality**
- Lead Segmentation
- Conversion Tracking
- Activity Dashboard
- A/B Testing
- AI Copilot
- Pipeline Management
- Drag & Drop
- Reporting & Statistics
- Multi-Campaign
- Prospecting Tools
- Customizable Fields
- Lead Distribution
- Event Triggered Actions
- Engagement Tracking
- Generative AI
- Chat/Messaging
- CRM
- Email Marketing
- Template Management
- Lead Nurturing
- Customizable Branding
- Contact Management
- Contact Database
- Email Management
- Real-Time Notifications
- Customer Segmentation
- Surveys & Feedback
- Campaign Management
- Activity Tracking
- Alerts/Notifications
- Data Extraction
- Lead Notifications
- Reporting/Analytics
- Dashboard
- Business Card/Badge Scanning
- Lead Generation
- Customer Database
- Autoresponders
- Lead Qualification
- API
- Forms Management
- Visitor Tracking
- Lead Management
- Campaign Analytics
- Search/Filter
- Campaign Planning
- Lead Scoring
- Email Tracking
- Drip Campaigns
- Campaign Segmentation
- Lead Verification/Validation
- Source Tracking
- Calendar Management
- Reminders
- Interaction Tracking
- Opportunity Management
- Sales Reports
- Document Storage
- Sales Trend Analysis
- Monitoring
- For Sales Teams/Organizations
- Sales Forecasting
- Workflow Management
- Task Management

**Additional Functionality**
- Business Card/Badge Scanning
- Data Capture and Transfer
- Multi-Language
- Secure Data Storage
- Categorization/Grouping
- Electronic Signature
- Image Editing
- Email Distribution
- Search/Filter
- Data Extraction
- Step-by-Step Wizard
- API
- Document Imaging
- Design Templates
- Reporting & Statistics
- Activity Dashboard
- Data Import/Export
- Video Support
- AI Copilot
- Alerts/Notifications
- Access Controls/Permissions
- Customizable Branding
- Collaboration Tools
- Data Synchronization
- Customizable Fields
- CRM
- Image Library

**Platform Additional Functionality**
- Editor Rights
- Mobile Compatibility
- Cloning
- Rich Text Editor

**Reporting & Analytics - Event Lead Capture**
- Custom Reports
- Event ROI Reporting
- Lead Capture Analytics

**Agentic AI - Business Continuity Management**
- Multi-step Planning
- Adaptive Learning
- AI/Machine Learning
- Scenario Planning

**Additional Functionality**
- Data Synchronization
- User Management
- Digital Signature
- API
- Email Alerts
- AI Copilot
- Preview Functionality
- Compliance Management
- Signature Management
- Surveys & Feedback
- Reporting & Statistics
- Campaign Specific Signature
- Workflow Management
- Access Controls/Permissions
- Sales Reports
- Campaign Planning
- Email Management
- Secure Data Storage
- Drag & Drop
- Customizable Forms
- Alerts/Notifications
- Role-Based Permissions
- User Profiles
- Template Management
- Multi-Campaign
- Customizable Branding
- Generative AI
- Image Library
- Campaign Management
- Lead Generation
- Signature Creation
- Customizable Fields

## Top HiHello Alternatives
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