--- title: Highwire Reviews meta\_title: 'Highwire Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 15 reviews by the users' company size, role or industry to find out how Highwire works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 15 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Procurement url: https://www.g2.com/categories/procurement ---

### Highwire Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users admire Highwire's **knowledgeable and responsive customer support** , enhancing their overall experience and success with the platform. [(4 mentions)](https://www.g2.com/products/highwire-0/reviews?filters%5Bsentiment_snippet%5D=1931764&qs=pros-and-cons#reviews)

Users find Highwire's **ease of use** invaluable for streamlining processes and enhancing safety management effectively. [(4 mentions)](https://www.g2.com/products/highwire-0/reviews?filters%5Bsentiment_snippet%5D=1930543&qs=pros-and-cons#reviews)

Users value Highwire for its **strong visibility into subcontractor safety performance** , enhancing risk management and accountability across projects. [(4 mentions)](https://www.g2.com/products/highwire-0/reviews?filters%5Bsentiment_snippet%5D=1930305&qs=pros-and-cons#reviews)

Users value the **flexibility** of Highwire, enabling tailored insights and workflows that enhance safety and accountability. [(3 mentions)](https://www.g2.com/products/highwire-0/reviews?filters%5Bsentiment_snippet%5D=1932882&qs=pros-and-cons#reviews)

Users find Highwire to be extremely **helpful** for onboarding, customer support, and managing safety efficiently. [(3 mentions)](https://www.g2.com/products/highwire-0/reviews?filters%5Bsentiment_snippet%5D=1932761&qs=pros-and-cons#reviews)

Users experience frequent **connection issues** with Highwire, impacting their ability to access reports efficiently. [(1 mentions)](https://www.g2.com/products/highwire-0/reviews?filters%5Bsentiment_snippet%5D=1930632&qs=pros-and-cons#reviews)

Users face **mobile device connectivity issues** that hinder access to reports and can frustrate the overall experience. [(1 mentions)](https://www.g2.com/products/highwire-0/reviews?filters%5Bsentiment_snippet%5D=1931653&qs=pros-and-cons#reviews)

Users find the **difficult navigation** frustrating as it requires returning to the main menu frequently. [(1 mentions)](https://www.g2.com/products/highwire-0/reviews?filters%5Bsentiment_snippet%5D=2426247&qs=pros-and-cons#reviews)

Users find that **document management can be overly administrative** and time-consuming, especially with frequent updates. [(1 mentions)](https://www.g2.com/products/highwire-0/reviews?filters%5Bsentiment_snippet%5D=2492472&qs=pros-and-cons#reviews)

Users report **inaccurate tracking** and lengthy job listings before accessing the actual report, hindering usability. [(1 mentions)](https://www.g2.com/products/highwire-0/reviews?filters%5Bsentiment_snippet%5D=1933218&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Highwire

##### 1. Customer Support

Users admire Highwire's **knowledgeable and responsive customer support** , enhancing their overall experience and success with the platform.
[
See 4 mentions
](https://www.g2.com/products/highwire-0/reviews?filters%5Bsentiment_snippet%5D=1931764&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Codee B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Codee B.")
CB

Codee B.

Small-Business (50 or fewer emp.)

4.5/5

"Clear Dashboards and Strong Visibility Into Contractor Safety Performance"

What do you like about Highwire?

Highwire provides strong visibility into subcontractor safety performance and prequalification status, which makes risk identification much easier upf

WW

Willie W.

Enterprise (\> 1000 emp.)

5.0/5

"Outstanding Customer Support Makes All the Difference"

What do you like about Highwire?

I appreciate the customer support, as they are both knowledgeable and helpful.

##### 2. Ease of Use

Users find Highwire's **ease of use** invaluable for streamlining processes and enhancing safety management effectively.
[
See 4 mentions
](https://www.g2.com/products/highwire-0/reviews?filters%5Bsentiment_snippet%5D=1930543&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Codee B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Codee B.")
CB

Codee B.

Small-Business (50 or fewer emp.)

4.5/5

"Clear Dashboards and Strong Visibility Into Contractor Safety Performance"

What do you like about Highwire?

Highwire provides strong visibility into subcontractor safety performance and prequalification status, which makes risk identification much easier upf

 ![Matthew Shane P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matthew Shane P.")
MP

Matthew Shane P.

Mid-Market (51-1000 emp.)

4.5/5

"Easy to Use with Simple, Streamlined Data Entry"

What do you like about Highwire?

Ease of use and simplicity of entering information.

##### 3. Safety Management

Users value Highwire for its **strong visibility into subcontractor safety performance** , enhancing risk management and accountability across projects.
[
See 4 mentions
](https://www.g2.com/products/highwire-0/reviews?filters%5Bsentiment_snippet%5D=1930305&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Codee B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Codee B.")
CB

Codee B.

Small-Business (50 or fewer emp.)

4.5/5

"Clear Dashboards and Strong Visibility Into Contractor Safety Performance"

What do you like about Highwire?

Highwire provides strong visibility into subcontractor safety performance and prequalification status, which makes risk identification much easier upf

 ![David W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David W.")
DW

David W.

Enterprise (\> 1000 emp.)

5.0/5

"Very amazing team at Highwire AND the platform is genuine!"

What do you like about Highwire?

I've had the opportunity to work with several contractor qualification and risk management platforms over the years—but none have impressed me quite l

##### 4. Flexibility

Users value the **flexibility** of Highwire, enabling tailored insights and workflows that enhance safety and accountability.
[
See 3 mentions
](https://www.g2.com/products/highwire-0/reviews?filters%5Bsentiment_snippet%5D=1932882&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Codee B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Codee B.")
CB

Codee B.

Small-Business (50 or fewer emp.)

4.5/5

"Clear Dashboards and Strong Visibility Into Contractor Safety Performance"

What do you like about Highwire?

Highwire provides strong visibility into subcontractor safety performance and prequalification status, which makes risk identification much easier upf

 ![David W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David W.")
DW

David W.

Enterprise (\> 1000 emp.)

5.0/5

"Very amazing team at Highwire AND the platform is genuine!"

What do you like about Highwire?

I've had the opportunity to work with several contractor qualification and risk management platforms over the years—but none have impressed me quite l

##### 5. Helpful

Users find Highwire to be extremely **helpful** for onboarding, customer support, and managing safety efficiently.
[
See 3 mentions
](https://www.g2.com/products/highwire-0/reviews?filters%5Bsentiment_snippet%5D=1932761&qs=pros-and-cons#reviews)

See Related User Reviews

JH

joshua H.

Small-Business (50 or fewer emp.)

5.0/5

"Highwire Makes Onboarding New Hires Easy with Clear Policies and Procedures"

What do you like about Highwire?

Highwire is very helpful especailly when it comes to have new hires in the team you can go over company policies and procedures.

WW

Willie W.

Enterprise (\> 1000 emp.)

5.0/5

"Outstanding Customer Support Makes All the Difference"

What do you like about Highwire?

I appreciate the customer support, as they are both knowledgeable and helpful.

### 5 Cons or Disadvantages of Highwire

##### 1. Connection Issues

Users experience frequent **connection issues** with Highwire, impacting their ability to access reports efficiently.
[
See 1 mentions
](https://www.g2.com/products/highwire-0/reviews?filters%5Bsentiment_snippet%5D=1930632&qs=pros-and-cons#reviews)

See Related User Reviews

CD

Cindy D.

Enterprise (\> 1000 emp.)

4.5/5

"G2 Review"

What do you dislike about Highwire?

Completion of requests pertaining to engineering. Although I like the reports, there are a few things I don't like. For example, when I run a report

##### 2. Connectivity Issues

Users face **mobile device connectivity issues** that hinder access to reports and can frustrate the overall experience.
[
See 1 mentions
](https://www.g2.com/products/highwire-0/reviews?filters%5Bsentiment_snippet%5D=1931653&qs=pros-and-cons#reviews)

See Related User Reviews

CD

Cindy D.

Enterprise (\> 1000 emp.)

4.5/5

"G2 Review"

What do you dislike about Highwire?

Completion of requests pertaining to engineering. Although I like the reports, there are a few things I don't like. For example, when I run a report

##### 3. Difficult Navigation

Users find the **difficult navigation** frustrating as it requires returning to the main menu frequently.
[
See 1 mentions
](https://www.g2.com/products/highwire-0/reviews?filters%5Bsentiment_snippet%5D=2426247&qs=pros-and-cons#reviews)

See Related User Reviews

WW

Willie W.

Enterprise (\> 1000 emp.)

5.0/5

"Outstanding Customer Support Makes All the Difference"

What do you dislike about Highwire?

To look up more than one contractor, you have to go back to the main menu each time.

##### 4. Document Management

Users find that **document management can be overly administrative** and time-consuming, especially with frequent updates.
[
See 1 mentions
](https://www.g2.com/products/highwire-0/reviews?filters%5Bsentiment_snippet%5D=2492472&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Codee B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Codee B.")
CB

Codee B.

Small-Business (50 or fewer emp.)

4.5/5

"Clear Dashboards and Strong Visibility Into Contractor Safety Performance"

What do you dislike about Highwire?

At times, the platform can feel overly administrative and time consuming, especially when documentation updates are frequent.

##### 5. Inaccurate Tracking

Users report **inaccurate tracking** and lengthy job listings before accessing the actual report, hindering usability.
[
See 1 mentions
](https://www.g2.com/products/highwire-0/reviews?filters%5Bsentiment_snippet%5D=1933218&qs=pros-and-cons#reviews)

See Related User Reviews

CD

Cindy D.

Enterprise (\> 1000 emp.)

4.5/5

"G2 Review"

What do you dislike about Highwire?

Completion of requests pertaining to engineering. Although I like the reports, there are a few things I don't like. For example, when I run a report

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CD

Cindy D.

Claim & Safety Administrator

Enterprise (\> 1000 emp.)

10/15/2024

"G2 Review"

4.5/5

What do you like best about Highwire?

How very user friendly the system is. I also love the communication as well. Response time is great. Review collected by and hosted on G2.com.

What do you dislike about Highwire?

Completion of requests pertaining to engineering.

Although I like the reports, there are a few things I don't like. For example, when I run a report, it lists ALL 200+jobs before showing the actual report/numbers.

Mobile device connectivity issues. Review collected by and hosted on G2.com.

What problems is Highwire solving and how is that benefiting you?

It is showing the trends, positive and negative. It also shows what improvements are needed within our organization. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![John B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "John B.")
JB

John B.

Global EHS Program Manager

Enterprise (\> 1000 emp.)

10/12/2024

"My Highwire Experience"

5/5

What do you like best about Highwire?

The program is easy to use and navigate which allows for quick and specific data access / tracking Review collected by and hosted on G2.com.

What do you dislike about Highwire?

To this point I have not found any aspects the program that I dislike. Review collected by and hosted on G2.com.

What problems is Highwire solving and how is that benefiting you?

The program is allowing us to track projects and allows us to be very proactive with our SMS instead of being reactive, which allows us to have a safer work environment. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

JM

Jason M.

Safety Manager

Enterprise (\> 1000 emp.)

11/12/2024

"Great app for safety pros!"

5/5

What do you like best about Highwire?

I love how easy it is to use, such a professional experience Review collected by and hosted on G2.com.

What do you dislike about Highwire?

Nothing i have found that i dont like about it Review collected by and hosted on G2.com.

What problems is Highwire solving and how is that benefiting you?

I love that it keeps track of all my inspections in one place, easily switch between jobsites. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

TH

Tim H.

Director of Environmental, Health and Safety

Mid-Market (51-1000 emp.)

11/22/2024

"Highwire"

5/5

What do you like best about Highwire?

The communication with all of their modules Review collected by and hosted on G2.com.

What do you dislike about Highwire?

There aren't any dislikes at this point. Review collected by and hosted on G2.com.

What problems is Highwire solving and how is that benefiting you?

Allowing a full safety review of our subcontractors Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction")
UC

Verified User in Construction

Enterprise (\> 1000 emp.)

12/16/2024

"Friendly to use"

3/5

What do you like best about Highwire?

Consider all relevant safety concerns for the safety audit requirements. Review collected by and hosted on G2.com.

What do you dislike about Highwire?

1.- Do not include the safety code of regulations as a reference for safety violations. Review collected by and hosted on G2.com.

What problems is Highwire solving and how is that benefiting you?

Safety audits for the manufacturing and construction industries. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

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