I like the way HT does error handling. When creating a custom endpoint for a sync, like a cloud function/lambda/etc, I can define how HT will deal with exceptions. If I surface them to HT one way, HT will automatically retry that sync (if I configure the sync to do that). If surfaced a different way, there will just be a message associated with that record, and the sync will not be retried. This has been helpful in a recent project where many syncs need to be constructed and tested without spamming me with nuisance sync errors. Review collected by and hosted on G2.com.

My typical development pattern is to create a model in HT using straight SQL, build a sync, test, and later create a dbt model. It would be nice if I could easily transition the existing sync to the new model. But since a sync is a child of a model, I have to create a new sync. The "Edit as JSON" button is useful for this, but it would be ideal to just swap the model without rebuilding the sync. Review collected by and hosted on G2.com.

With the HighTouch tool, we can enhance data by establishing data governance across the entire company. Additionally, we can save costs on hiring third-party services for data integrations, especially for Netsuite. Review collected by and hosted on G2.com.

We believe that there is room for improvement in the range of available destination connectors. We would appreciate it if you could offer a wider selection of connectors to meet our diverse integration needs. Review collected by and hosted on G2.com.

The tool itself works very well. We use it to sync data to Salesforce and Hubspot from our data warehouse, and it does that job with ease.

One of the things I have been most impressed with is the customer support experience. I don't need to use the support a lot, but it is very smooth when I do. Their support reps are available in my company slack as a connected channel. Tickets can be created directly from slack and all updates are received through that medium. I love it!

They also support a few free connectors which we didn't notice until after we signed the contract, and they were a big help or us. Review collected by and hosted on G2.com.

Organization within the app gets a little tricky as lots of pipelines get built. I don't have great ways to name things like syncs to make them easier to organize, but tags and folders help make that manageable. Review collected by and hosted on G2.com.

As I moved away from an all-in-one CDP solution, the integration of Hightouch was instrumental in helping us make the data warehouse become the "real" source of truth. It has allowed us to be more flexible in the data that we can send to third-party systems as well as back into our application database, which is the true operationalization of data that we needed. Even more so, when we have any form of hiccups in our distribution the team at Hightouch almost feels like they are just another department within our organization. They answer every issue, nearly immediately, and handle it like it the most important thing, even when it's a mistake on our part. Review collected by and hosted on G2.com.

I am not a fan of writing a "non-answer" to a question, but I honestly can't think of anything that I dislike. They were amazing from the initial sales calls all the way through day-to-day usage... Review collected by and hosted on G2.com.

Overall I think it's great. It's very easy to sync with Google spreadsheets, and I can connect to either my main Postgres or a Redshift cluster. It gets the job done. Review collected by and hosted on G2.com.

Once I add some syncs and models, it's easy to forget about them over time. It might be nice to have some email digest telling the user if any of their syncs failed, or if there were any unexpected errors to look into. Thanks! Review collected by and hosted on G2.com.

I like how easy it is to set up - less than 20 minutes to get it integrated with Snowflake, and get our first model and syncs up and running. Hightouch also just works; I've never had an issue with any of our syncs Review collected by and hosted on G2.com.

Not much to dislike. I guess a few more connectors available for the longer tail of our business source app usage, especially in the HR space (i.e. BambooHR, Lever). But other than that, not much to dislike. Review collected by and hosted on G2.com.

Syncng to salesforce from a variety of sources without having to build the system is very efficient. This means you can standup a system to have active viable data with error handling, while you can either build out your own system, or focus on providing value. Review collected by and hosted on G2.com.

It costs more money than building things yourself, however in the short run less money than paying someone to build you a system.

It would be nice for built-in bidirectional sync to SFDC, that would really be a gamechanger for a lot of people and directly compete with the wildly overpriced "Heroku Connect" Review collected by and hosted on G2.com.

Very intuitive UX, with constant updates that improve the user experience. Partnership with Hightouch helps us get value out of our existing data that lives in our warehouse, no need for any change to schema or strict rules. The huge variety of destinations means our data team can partner with Marketing, Operations, Growth and Finance team. It has supercharged the value we deliver for our business. Review collected by and hosted on G2.com.

Nothing so far, experience has been great. Review collected by and hosted on G2.com.

How easy the UI is to use, how available customer support is via Slack, the ability to create sequences and schedules to easily automate the workflow, and all the plugins (Fivetran etc.) Review collected by and hosted on G2.com.

To be honest there isn't anything I really dislike about Hightouch at the moment. The only thing I would like to see in the future is the ability to "copy and paste" field mappings from one sync to another. Review collected by and hosted on G2.com.

It's easy and intuitiveto connect and automate/schedule Snowflake queries to export results to google sheets. Love that you can now import more than 25k rows of data and that it's easy to toggle between syncs and models Review collected by and hosted on G2.com.

Would be nice to have exports to excel more built out, and to be able to modify models/syncs from within a g-sheet, instead of having to go to the hightouch website Review collected by and hosted on G2.com.