RS
Raghul s.
Data Engineer
Small-Business (50 or fewer emp.)
"Easy to use reverse ETL tool"
4.5/5
What do you like best about Hightouch?

Easy to integrate with diffrent destinations. They have good customer support. Nicole DeSantis from customer support has helped me debug issue faser and very responsive. Review collected by and hosted on G2.com.

What do you dislike about Hightouch?

Schema and debugging was harder to setup initally. Review collected by and hosted on G2.com.

WW
William W.
Sales Operations
Mid-Market (51-1000 emp.)
"Easy to use Composable CDP"
4.5/5
What do you like best about Hightouch?

There's a seamless workflow for our data team to create data frames, and for systems owners to connect that data. Review collected by and hosted on G2.com.

What do you dislike about Hightouch?

Its object associations in HubSpot could be improved Review collected by and hosted on G2.com.

Parth Y.
PY
Parth Y.
Sales Representative
Small-Business (50 or fewer emp.)
"it was amazing experience and it is compatible with other software and tools that we use."
5/5
What do you like best about Hightouch?

tools are trusted by other high profile MNCs. Review collected by and hosted on G2.com.

What do you dislike about Hightouch?

Not that i can think of, However, All the tools that they have increasing their potential would make them more amazing. Review collected by and hosted on G2.com.

Adam B.
AB
Adam B.
Revenue Operations Lead
Mid-Market (51-1000 emp.)
"Saved us hours of time and effort"
4.5/5
What do you like best about Hightouch?

Before implementing Hightouch we had get our dev teams involved in updating our Salesforce integration to include new data points, this would often take weeks to fit into a sprint or have it prioritised at all.

Since using implementing Hightouch we've been able to removed the dev teams from the process and now we can jump in and add new syncs and models anytime we need to it's been a lifesaver to our RevOps team Review collected by and hosted on G2.com.

What do you dislike about Hightouch?

Not much bad to say about Hightouch, we have a simple implementation right now. If I had to nitpick right now some of the UI could be updated to better show which models and syncs are linked but pretty minor Review collected by and hosted on G2.com.

Kush P.
KP
Kush P.
Data Scientist
Mid-Market (51-1000 emp.)
"Connecting to CRM pipelines"
4.5/5
What do you like best about Hightouch?

Very intuitive to connect warehouses to CRM. Review collected by and hosted on G2.com.

What do you dislike about Hightouch?

Mainly was the pricing that was what I disliked. Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Verified User in Media Production
Small-Business (50 or fewer emp.)
"Good product, good service"
4.5/5
What do you like best about Hightouch?

It works well. Good customer service. Good value. Review collected by and hosted on G2.com.

What do you dislike about Hightouch?

The user interface is not super intuitive, but easy to learn. Review collected by and hosted on G2.com.

Leonel R.
LR
Leonel R.
Data & Analytics Engineer
Mid-Market (51-1000 emp.)
"Great experience, intuitive and user friendly"
4/5
What do you like best about Hightouch?

Hightouch is a very intuitive, user friendly platform that is easily connected with multiple destinations, it helps a lot on our pipeline. Review collected by and hosted on G2.com.

What do you dislike about Hightouch?

There are a few controls that could be implemented for change control to help understand impact of changes from the past. Review collected by and hosted on G2.com.

Sam F.
SF
Sam F.
Head of Software
Small-Business (50 or fewer emp.)
"Easy to use, responsive team."
5/5
What do you like best about Hightouch?

I was able to get Hightouch connected to my application and Churnzero very quickly and I had my first sync running within 15 minutes. The UX is simple, and the way the data is structured is smart. Example: I decided to export some of my data to a spreadsheet, and I was able to use the same query very easily but simply hooking it up to a new destination. Review collected by and hosted on G2.com.

What do you dislike about Hightouch?

The pricing model is a struggle for me because the structure of my data means I will need a lot of "syncs" which will be expensive. That said, I had at least three Hightouch team members working on me to help me figure out what we could do to make it work. Review collected by and hosted on G2.com.

Gali A.
GA
Gali A.
Mid-Market (51-1000 emp.)
"The Best ETL System from DB to Systems"
5/5
What do you like best about Hightouch?

Over the past two years, I've worked with HT and considered it one of the best third-party API solutions.

This is the one if you need API and syncing between your DB and your system!

The Suport is very good also. Review collected by and hosted on G2.com.

What do you dislike about Hightouch?

They only have the option of synchronizing from DB to the system.

The reverse sync is missing. Review collected by and hosted on G2.com.

Michael L.
ML
Michael L.
Mid-Market (51-1000 emp.)
"Hightouch - The Ideal Reverse ETL Tool"
5/5
What do you like best about Hightouch?

* Contains the most common destinations for reverse ETL processes out of the box

* Easy to use, takes a lot of pressure off of Data Engineering teams to focus on other infrastructure issues by providing a reliable platform to quickly push data from your warehouse into other data systems

* Very helpful and flexible support team - made updates to their Redshift SSH tunnel user configuration for us to help accomodate our VPC requirements in AWS

* Far superior to competitors like Snaplogic. More intuitive to use, better support team, more friendly Customer Success and Account Management teams as well. Overall far better experience with Hightouch Review collected by and hosted on G2.com.

What do you dislike about Hightouch?

Quite honestly I have not found anything specific that I don't like about Hightouch.

The only quirk we ever ran into with them was setting up the SSH tunneling to Redshift and their support team was very accomodating! Review collected by and hosted on G2.com.