The onboarding experience was very easy, and the chat support was great. I am familiar with Snowflake but less so Salesforce, their support team was able to answer my SFDC questions quickly and easily.

Additionally very impressed with the integrations and configurability. Having both crontab strings for scheduling as well as DBT Labs integration is exactly what I was looking for.

Also the status dashboard of jobs success/warning/errors is easy to read and helpfully informative!

Finally the pricing model works well for us. Some competitors have charges based on # of data fields which we found confusing. We picked Hightouch because pricing bests scales with our needs, and the easy-to-use product is really a nice bonus. Review collected by and hosted on G2.com.

No major complaints. The website has a series of loading icons the first time you click through, but you don't really interact with the website that often anyways so not a big deal. Review collected by and hosted on G2.com.

Sleek UI and a intuitive interface that enables me and my team to send data over from source to destination. The alerts aare also wonderful and allows us to move quick. Review collected by and hosted on G2.com.

It took a little long in the beginning to figure out what I need to due so I'd say onboarding could something to focus on. A guided tour and a FAQ sessions might be beneficial to have. Review collected by and hosted on G2.com.

The support at Hightouch is outstanding. I'm working with a free version, but you wouldn't know it based on the level of support I've received when I have an issue!! Outstanding!! Review collected by and hosted on G2.com.

Nothing really. The only issues I've had is with getting date/datetime fields in Zoho to update properly. Turns out is was a Zoho issue, not a Hightouch problem. And yes, they were there to help me through it. Review collected by and hosted on G2.com.

The UI is very helpful, you can clearly see how the fields are mapped and how successfull each sync is Review collected by and hosted on G2.com.

I'd like it to be easier to query specific values within all syncs instead of having to do it one sync at a time Review collected by and hosted on G2.com.

Hightouch is an incredibly easy tool to pass data back to other platforms. I could make a query and pass data back to Salesforce in no time. They also have made it incredibly easy to work with platforms like prefect to orchestrate tasks. Review collected by and hosted on G2.com.

I wish the error messaging was a little more straightforward. I often get errors or warnings on jobs and have to dig around to find the root cause. If they had better error messages, it would help with debugging. Review collected by and hosted on G2.com.

- Easy to use and integrate with other platforms like moengage and rudderstack

- Host of platform functionalities

- Ease of writing sql queries for sync with internal company tools Review collected by and hosted on G2.com.

- less avenues for analysing results and data to improve performance

- low success rate for the campaigns run

- platform aesthetics can be improved for better UI and performance Review collected by and hosted on G2.com.

Extremely easy to use as someone who hasn't used a tool like Hightouch before. It's really easy to leave it running in the background, and not have to think about it too much. Review collected by and hosted on G2.com.

The first time we enabled the sync between Airtable and Salesforce, it took a while for Hightouch to find the specific table we were looking for. This wasn't a huge issue for us, but just meant setting up the sync took a bit longer than planned.

Reviewing errors is also pretty time consuming Review collected by and hosted on G2.com.

The ease and simplicity of making connectiong between CRM and the Cloud data platform has me hooked! Review collected by and hosted on G2.com.

There is not much to dislike about Hightouch, only have experience positives till now Review collected by and hosted on G2.com.

The fact that I can send data from our internal data warehouse into hightough then into braze the toold i use for marketing purposes. Review collected by and hosted on G2.com.

Nothing I dislike. It meets the requirements i need from it. Review collected by and hosted on G2.com.

We are a startup that uses high-end third-party services, and Hightouch has made it easy for us to sync information between those services in an automated and easy way. These allow us to work on our Business Intelligence. Review collected by and hosted on G2.com.

It would be great if we could upload SSL certificates when creating a connection to MySQL. IP Restrictions are significant, but sometimes we have servers that require SSL. Review collected by and hosted on G2.com.