---
title: OpenText Hightail Reviews
meta_title: 'OpenText Hightail Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 685 reviews by the users' company size, role or industry
  to find out how OpenText Hightail works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 685
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Content Management
  url: https://www.g2.com/categories/content-management
---

# OpenText Hightail Reviews
**Vendor:** OpenText  
**Category:** [Online Proofing Software](https://www.g2.com/categories/online-proofing)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 685
## About OpenText Hightail
OpenText Hightail is the essential creative collaboration application for marketing teams and their creative partners developing compelling visual creative content and looking to speed their time to market. With one place for teams to share, review feedback and approve multimedia files, Hightail streamlines the process and helps teams keep marketing campaigns on schedule. Mobile access and visual previews also make it easy for executive level creative review. Learn more at www.hightail.com.




## OpenText Hightail Reviews
  ### 1. Easy in and Easy out

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jillian Marie B. | Project Manager, Printing, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2017

**What do you like best about OpenText Hightail?**

I like that you can preview your files before downloading them in case you want a simple answer without re-downloading or having to find it on your server. 

**What do you dislike about OpenText Hightail?**

I dislike that more of my clients choose not to use Hightail.

**Recommendations to others considering OpenText Hightail:**

Does it cost? 

**What problems is OpenText Hightail solving and how is that benefiting you?**

Solving the issue of transferring files from one place to another. I've realized the benefits of easy viewing. 

  ### 2. Easy to use 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2018

**What do you like best about OpenText Hightail?**

Been using this program just under a year. It is a really easy to use program that helps keep all my client information together 

**What do you dislike about OpenText Hightail?**

I wish there was a way to contact mass emails to mass amount of clients, mail murge

**What problems is OpenText Hightail solving and how is that benefiting you?**

I have removed hundreds of physical files which has reduced the amount of paper our office uses

  ### 3. Easy way to share large documents

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 03, 2018

**What do you like best about OpenText Hightail?**

Quick and easy to use - just drag and drop files

**What do you dislike about OpenText Hightail?**

Documents expire too quickly - sometimes need to resend

**What problems is OpenText Hightail solving and how is that benefiting you?**

Benefits - sharing large documents that can 'clog' email systems.

  ### 4. Swift and smooth

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** January 04, 2018

**What do you like best about OpenText Hightail?**

Drag and drop feature. Easy to share information with my vendors. 

**What do you dislike about OpenText Hightail?**

Hightail takes too much space in outlook

**What problems is OpenText Hightail solving and how is that benefiting you?**

Sharing large amount of data. It’s secure and easy to use. 

  ### 5. Gets the Job Done

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2018

**What do you like best about OpenText Hightail?**

No bs. It can handle large files and many files. Doesn’t alter how they go out or come through, nice guarantee in the print world.

**What do you dislike about OpenText Hightail?**

The dashboard lacks information on files you have previously sent. It also would be easier to resend items, but that is not an option.

**What problems is OpenText Hightail solving and how is that benefiting you?**

Large file transferred and large amount of files transferred.

  ### 6. Send files wherever, whenever! 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Derek T. | Motion Graphics Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 05, 2017

**What do you like best about OpenText Hightail?**

I like that I can email a link to my clients so they can receive files anywhere. 

**What do you dislike about OpenText Hightail?**

I am still unsure what I dislike about the program/service. 

**What problems is OpenText Hightail solving and how is that benefiting you?**

We have realized that file sizes are getting larger and larger and that we need efficient ways of sending them to clients and workers. 

  ### 7. Very functional program to help send large files.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Denise T. | Project Manager, Non-Profit Organization Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2017

**What do you like best about OpenText Hightail?**

It's quite easy to upload and send large files to others outside of my organization using Hightail. There doesn't seem to be a file size limit.

**What do you dislike about OpenText Hightail?**

They redesigned their user interface, and many of the functions are unclear. The "What's New" Dashboard is the first page to open, but often times, I sign in to Hightail to simply send files. I wish that the upload and send files buttons were the main feature. 

**What problems is OpenText Hightail solving and how is that benefiting you?**

We are constantly working with independent contractors who create print ready books. We have to send the large illustrations and photographs to each other constantly, and Hightail makes it easy to do so.

  ### 8. Using Hightail for Transcription Services

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brittany W. | Administrative Associate in the Office of the Dean of Students, Higher Education, Enterprise (> 1000 emp.)

**Reviewed Date:** July 31, 2017

**What do you like best about OpenText Hightail?**

Hightail allows me to conveniently share audio files with a transcriber and receive expedited transcription services.

**What do you dislike about OpenText Hightail?**

There are some concerns with security of my files once they have been uploaded. However, no issues have presented themselves yet. 

**What problems is OpenText Hightail solving and how is that benefiting you?**

We have no certified hearing or document transcribers in the office, so Hightail enables us to outsource this task. The system is convenient and fast, providing a quick turn-around on services. 

  ### 9. Simple Tool to Send Large Attachments

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Legal Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 05, 2018

**What do you like best about OpenText Hightail?**

Ability to receive large files from online portal; Ability to customize the online portal with company branding; Outlook plugin to automatically send attachments as a link.

**What do you dislike about OpenText Hightail?**

Sometimes need to reinstall Outlook plugin to resolve issues.

**What problems is OpenText Hightail solving and how is that benefiting you?**

Ability to receive attachments from customers that are larger than allowed by most email servers.  Also, ability to send multiple/large attachments to multiple parties without bogging down internal email system.

  ### 10. Simplest Heavy File Delivery

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2017

**What do you like best about OpenText Hightail?**

As a graphic designer for 8 years, I have used many file delivery platforms — free and paid — and hightail stands out as being the simplest to work with. Most file delivery programs require you to create an account, log in, perhaps pay for the amount of file storage you're using, etc. Hightail doesn't require much information from you for it's basic plan - which is often all I need.

**What do you dislike about OpenText Hightail?**

I would love to see custom uploading solutions for publication-based projects — i.e. advertisers and contributing art and content via a single link, without having to sign-in. I haven't used the premium features yet, so it's possible this is something available that route. Dropbox is the only other platform that I know of that provides this type of file delivery via File Requests, however, it's not the simplest or cheapest option.

**Recommendations to others considering OpenText Hightail:**

I would definitely use the trial of Hightail and similar platforms - like Dropbox or even proofing systems like ProofHQ just to compare the simplicity of the interface. Hightail strips away complexity.

**What problems is OpenText Hightail solving and how is that benefiting you?**

I work with clients in a broad spectrum of industries, and so many of my clients are not particularly tech savvy. Dropbox seems to have a learning curve for many folks and so I usually direct anyone with heavy or numerous files to send through Hightail due to it's black and white uploading and delivery system.

  ### 11. Hightail is great if you need to Hightail files!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aaron N. | Administrative, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2017

**What do you like best about OpenText Hightail?**

Hightail makes it super easy to send large files to team members all over the world for collaboration.

**What do you dislike about OpenText Hightail?**

I dislike that it isn't quite as intuitive or integrated as Drop Box or Google Drive.

**Recommendations to others considering OpenText Hightail:**

It solves all of your collaboration needs and makes it easy to share with people outside of the United States which is essential for our work. 

**What problems is OpenText Hightail solving and how is that benefiting you?**

Sharing large files with team members all over the world for collaboration

  ### 12. Great Hightail Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alon B. | Production Assistant, Entertainment, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 26, 2017

**What do you like best about OpenText Hightail?**

It's an application we use at work that simplifies sharing high sized files

**What do you dislike about OpenText Hightail?**

There is nothing to dislike about this program

**What problems is OpenText Hightail solving and how is that benefiting you?**

The ease at which sending clients delivery files is great

  ### 13. Hightail File Transfer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 24, 2018

**What do you like best about OpenText Hightail?**

I like the ease with which I have the ability to transfer large audio file using Hightail.

**What do you dislike about OpenText Hightail?**

There is nothing I dislike.  The audio is kept for an acceptable length of time.

**What problems is OpenText Hightail solving and how is that benefiting you?**

Hightail makes getting audio quicker and solved the problem of having to mail CDs which could get lost in the mail.

  ### 14. Hightail makes it easy to keep all feedback organized. 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2017

**What do you like best about OpenText Hightail?**

I like that hightail lets you digitally provide feedback, pinpoint specific areas and call out individuals who need to review. 

**What do you dislike about OpenText Hightail?**

I dont like that hightail sends you an email for each individual comment. It would be better if you just got an email when that person was finished commenting on the file. 

**What problems is OpenText Hightail solving and how is that benefiting you?**

The biggest business problm we are solving is being able to keep track of the amount of versions we are going through and making sure everyone who is involved provides feedback. The biggest benefit is being able to see who has commented and who still needs to. 

  ### 15. Why don’t you support Outlook plug-in

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** December 29, 2017

**What do you like best about OpenText Hightail?**

I like that it compresses files to a manageable size for sending 

**What do you dislike about OpenText Hightail?**

It’s really difficult to use. When I could send it through Outlook everybody could view my files no problem, now that they need a Hightail account it’s become cumbersome and difficult

**Recommendations to others considering OpenText Hightail:**

Get something that supports an Outlook/E-mail plug-in

**What problems is OpenText Hightail solving and how is that benefiting you?**

I no longer use Hightail to distribute files due to it not being user friendly anymore

  ### 16. Hightail is great for sharing large files. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 04, 2017

**What do you like best about OpenText Hightail?**

I like that you can tell if the person you sent the files to actually went and retrieved the files and when. You can also set a date the link expires...

**What do you dislike about OpenText Hightail?**

I think the service works the way it is supposed to. I guess since I upload large files - it can take a while. But it works the way I would expect. 

**Recommendations to others considering OpenText Hightail:**

I like this service for moving large files. I like the idea you can add an expiration date- then you can see if your files were picked up in a timely way. 

**What problems is OpenText Hightail solving and how is that benefiting you?**

Moving large files to a retailer, since we didn't have a ftp site. 

  ### 17. Used when I worked for a film company (Music Box Films) to transfer files

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Motion Pictures and Film | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2017

**What do you like best about OpenText Hightail?**

It was very easy to set up, have multiple accounts, and use in general

**What do you dislike about OpenText Hightail?**

Sometimes the program ran slow and would have "errors". However, this was very sporadic and didn't happen often. 

**Recommendations to others considering OpenText Hightail:**

Hightail was a lifesaver while working at a Chicago based independent film company Music Box Films. The program was used by me throughout 2015 and they still continue to use today as far as I know. Many times I would need to share and/or save files with countries overseas or across the nation and HighTail made it incredibly easy. Price was reasonable and program was easy to use. Sometimes uploads would freeze up, but that probably only happened once or twice in the two years we used it. 

**What problems is OpenText Hightail solving and how is that benefiting you?**

We were able to send large Trailer and Film files easily and painlessly 

  ### 18. A good way to share big files 

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 31, 2017

**What do you like best about OpenText Hightail?**

You're able to share PowerPoint with audio through it. 

**What do you dislike about OpenText Hightail?**

It's not useful in my case for much else. It feels like yet another account you have to have. 

**Recommendations to others considering OpenText Hightail:**

Make sure that you're just not dumping yet another software on employees, make sure there's a real need to it for your company. 

**What problems is OpenText Hightail solving and how is that benefiting you?**

We were able to share presentations remotely with a fair amount of ease. 

  ### 19. Hightail it or stick around?

**Rating:** 2.5/5.0 stars

**Reviewed by:** Anna K. | Principle Singer, Events Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 03, 2018

**What do you like best about OpenText Hightail?**

I LIKE the ability to share large files easily 

**What do you dislike about OpenText Hightail?**

The app on my phone has been nearly impossible to use. 

**What problems is OpenText Hightail solving and how is that benefiting you?**

Sending large mp3s etc. 

  ### 20. Great software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 21, 2017

**What do you like best about OpenText Hightail?**

Hightail is pretty user friendly. I like the interface on their website.

**What do you dislike about OpenText Hightail?**

If i'm sending a large file, I usually have to give the receiver a heads up that the file will be coming from Hightail. 

**Recommendations to others considering OpenText Hightail:**

Hightail is my go-to for sending large and bulk files. We also use it to receive files from other clients on a day to day basis. Hightail is easy to set up. The price for the Pro Plus Plan we use is also very reasonable. Multiple employees at my company use Hightail.

**What problems is OpenText Hightail solving and how is that benefiting you?**

Hightail is my go-to for emailing large files rather than putting them into a zip folder.

  ### 21. Secure Sending

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 18, 2017

**What do you like best about OpenText Hightail?**

A great way to protect and store content 

**What do you dislike about OpenText Hightail?**

More flexible privileges for lower users

**Recommendations to others considering OpenText Hightail:**

Expand app to send other types of files, not just picture. 

**What problems is OpenText Hightail solving and how is that benefiting you?**

Secure content sending and storing

  ### 22. Easy File Sharing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 03, 2018

**What do you like best about OpenText Hightail?**

simple and quick and easy way to share large files between 

**What do you dislike about OpenText Hightail?**

there isn't anything I dislike about this program

**Recommendations to others considering OpenText Hightail:**

enjoy!

**What problems is OpenText Hightail solving and how is that benefiting you?**

file sharing

  ### 23. Hightail is a Premier File Sharing Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Douglas A. | Director of Operations, Investment Management, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 01, 2017

**What do you like best about OpenText Hightail?**

When I have a file too large or secure to send via email, Hightail is my go to answer.  I love the ability to upload files, and share them with my intended customers securely and password protected.  The added ability to set how long files remain available for download access is a powerful feature that I use often.

**What do you dislike about OpenText Hightail?**

I would like to see an interactive calendar made available upon login, with representations for dates files were sent, and warning indicators for expiring file dates.  Some easy and intuitive calendar tool for quickly tracking activity.

**Recommendations to others considering OpenText Hightail:**

If you require an easy and secure tool for sharing , protecting, and managing large files over the internet, then give Hightail a try.  You'll be glad you did.

**What problems is OpenText Hightail solving and how is that benefiting you?**

We often have large files that if sent through email, would get rejected or create problems for the recipient's email service.  Hightail is the perfect solution.  With just a few clicks, I can upload, and send my clients access to these huge files via down load links in an email.  The upload speed is fast, and the respective emails reach my customers' inbox almost instantly.  I love Hightail. 

  ### 24. A decent trasnfer program with some flaws

**Rating:** 3.0/5.0 stars

**Reviewed by:** Eduardo M. | Estagiário, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 17, 2017

**What do you like best about OpenText Hightail?**

Hightail offers a good amount of different security tools to help the user have a safe experience while transfering documents and files. The interface is quite simple and straightforward, with easy to use tools and informative notifications. It normally works quickly and effectively without bugging and glitching to much.

**What do you dislike about OpenText Hightail?**

One of its main flaws is the fact that it does not support many common file types, limiting the user experience to a certain range of files. Also, the log-in process can be quite frustrating if the user isn't accustomed with it. Finally, another problem with hightail is that when using Hightail, you can't view a file before downloading it, which is quite useful when you are not sure if you really need to save that file.

**What problems is OpenText Hightail solving and how is that benefiting you?**

Hightail was helpful when I needed to transfer microsoft word and excel documents to my clients and co-wrokers. I found out that Hightail can really save up my time and make things a lot easier when communicating important information with other people.

  ### 25. Hightail

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ally M. | Highlights Supervisor, Entertainment, Enterprise (> 1000 emp.)

**Reviewed Date:** July 27, 2017

**What do you like best about OpenText Hightail?**

I like the ease of being able to drag and drop files for upload purposes and the ability to view before download.

**What do you dislike about OpenText Hightail?**

Once you send a Hightail, you are unable to add files to the link.

**Recommendations to others considering OpenText Hightail:**

This product enables you to upload large files and multiple files at a time and send a link to multiple individuals for downloading and viewing purposes. It is easy to use and navigate and rarely times out or fails when transferring files.

**What problems is OpenText Hightail solving and how is that benefiting you?**

We are able to upload large files at a expedited rate in order to deliver to our partners in a timely manner.

  ### 26. Hightail Nike Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Devin V. | Production Planner, Enterprise (> 1000 emp.)

**Reviewed Date:** October 17, 2017

**What do you like best about OpenText Hightail?**

Hightail was great when I worked in Procurement because I was able to send numerous legal contracts at a time.

**What do you dislike about OpenText Hightail?**

It could take a long time to download all files, and I hated that things expired. 

**What problems is OpenText Hightail solving and how is that benefiting you?**

Hightail solves the issue of having too many files sent in an email, which is immensely helpful when you are negotiating contract terms. 

  ### 27. Easy transfer of large files

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2017

**What do you like best about OpenText Hightail?**

Quick application to transfer large files quickly, especially video. 

**What do you dislike about OpenText Hightail?**

There is a size limit, so you want to check if it will be enough to send your file. I think you also have to pay to send extra large files. 

**Recommendations to others considering OpenText Hightail:**

We used to use it at work when the company was called something else. It was jarring when we went to use the application again and found that the it had been renamed. 

**What problems is OpenText Hightail solving and how is that benefiting you?**

Sending large files containing audio and video. Benefit is easy access and fast delivery through email.

  ### 28. Occasional Usage of Hightails

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 28, 2017

**What do you like best about OpenText Hightail?**

- accessibility for and share-ability for clients
- ease of uploading files 

**What do you dislike about OpenText Hightail?**

- difficult to search for files that have been uploaded historically (would like more robust Search features)

**Recommendations to others considering OpenText Hightail:**

Make sure to research other solutions in the market before deciding this is the right one for you and your team.

**What problems is OpenText Hightail solving and how is that benefiting you?**

- file sharing with clients, especially those of large sizes. Clients don't have to share their own credentials to their file storage (e.g. Google Drive/Dropbox)

  ### 29. Previously Used, worked well.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Danielle S. | Customer Service Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 26, 2017

**What do you like best about OpenText Hightail?**

The ability to send large files to multiple people at once and still have individual messages. 

**What do you dislike about OpenText Hightail?**

Took me a little while to work through to make sure the recipient would see what I wanted them to

**What problems is OpenText Hightail solving and how is that benefiting you?**

Sending large files. I dont use it often anymore, but not by any fault of the software. 

  ### 30. My experience has been satisfactory overall and easy to use.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Carolyn C. | Post Production Coordinator, Internet, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 27, 2017

**What do you like best about OpenText Hightail?**

I like the newer feature where you can watch the uploaded video in your browser without downloading.

**What do you dislike about OpenText Hightail?**

File size restrictions can be limiting unless you upgrade your account.

**Recommendations to others considering OpenText Hightail:**

You definitely need to have an upgraded, paid account in order to send a useful amount of files.

**What problems is OpenText Hightail solving and how is that benefiting you?**

Getting files to off of our server to people not connected to our server.

  ### 31. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michelle L. | Digital Asset Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2017

**What do you like best about OpenText Hightail?**

I've been using it for many years and I like that this system because handles big files well and it is a very easy to use program. Easy to learn when you just start using it, easy to navigate the menus, overall very easy to use for business.

**What do you dislike about OpenText Hightail?**

Unless you are a paying customer, you have a limit on the files you send

**What problems is OpenText Hightail solving and how is that benefiting you?**

Serving my clients faster

  ### 32. Hightail review for easy document sharing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** November 02, 2017

**What do you like best about OpenText Hightail?**

it's a way to send files when it's not possible by email.

**What do you dislike about OpenText Hightail?**

Files don't stay available for the free service so you'll need to be aware of that.

**What problems is OpenText Hightail solving and how is that benefiting you?**

Many businesses have storage issues in email, so this helps alleviate the stress of not being able to send via email.

  ### 33. Great for sending large files

**Rating:** 2.5/5.0 stars

**Reviewed by:** Amanda B. | Marketing Data Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 30, 2017

**What do you like best about OpenText Hightail?**

Being able to send large files to multiple people and viewing when they view and download the file.

**What do you dislike about OpenText Hightail?**

Sometimes enters an inbox as Spam or a promotion so it is hard to find. And not being able to see changes to file by others. 

**Recommendations to others considering OpenText Hightail:**

There is a lot of competitors that do the same thing as Hightail, so it is important to compare pricing and your needs to see if it fits for you.

**What problems is OpenText Hightail solving and how is that benefiting you?**

Being able to send large files.

  ### 34. Very useful tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 09, 2018

**What do you like best about OpenText Hightail?**

When I have large files to send, which is fairly often, I can easily use Hightail no matter where I am.

**What do you dislike about OpenText Hightail?**

Sometimes it seems a bit slow. However, that is probably a function of Internet speed and not the program.

**What problems is OpenText Hightail solving and how is that benefiting you?**

The ability to send large files that can't be sent via e-mail.

  ### 35. Hightail

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Performing Arts | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2017

**What do you like best about OpenText Hightail?**

Hightail is a great tool to easily share files and receive feedback.

**What do you dislike about OpenText Hightail?**

Sometimes file sharing invitations go to spam.

**What problems is OpenText Hightail solving and how is that benefiting you?**

Sharing files with people outside of the organization.

  ### 36. Simple easy file transfer software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julia G. | Account Executive / Digital Media Strategist, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 13, 2017

**What do you like best about OpenText Hightail?**

The add on to outlook so I can send files via hightail without having to log into the website.

**What do you dislike about OpenText Hightail?**

Sometimes clients who aren't tech-savvy have issues downloading the files we send. We just need to make sure we send instructions on how to download the files to them.

**What problems is OpenText Hightail solving and how is that benefiting you?**

Sending large files to clients in an easy to access way. The outlook integration is a timesaver.

  ### 37. Decent file sharing platform

**Rating:** 3.0/5.0 stars

**Reviewed by:** Ricardo M. | Sales Director, Telecommunications, Enterprise (> 1000 emp.)

**Reviewed Date:** January 21, 2017

**What do you like best about OpenText Hightail?**

What I liked best about hightail was it's good amount of security measueres that help create a safe place to share important files and documents online. Also, Hightail's unlimited storage and bandwith is a really useful feature to have. Finally, the fact that it is a really simple to use, straightforward software creates a gentle learning curve.

**What do you dislike about OpenText Hightail?**

Hightail has some flaws that can hinder a little bit the user's productivity. The fact that it does not show the size of a file when you are uplouding and it's poor mobile support are two things I disliked about it. In addition to that, Hightail has a limited range of files that it supports which makes working on it a little bit harder.

**Recommendations to others considering OpenText Hightail:**

Make good use of Hightail's unlimited storage and bandwith, but make sure you check the file type you want to store or share before uplouding because there are some file types that Hightail does not support.

**What problems is OpenText Hightail solving and how is that benefiting you?**

I've used Hightail to share .xslx, .docx and .pdf about mty current project with my employees. Overall, hightail facilitated our collaboration, creating a more eficient working environment.

  ### 38. So easy to use! 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 06, 2018

**What do you like best about OpenText Hightail?**

I have used a lot of ftp sites for file uploads, and this has by far been the easiest. 

**What do you dislike about OpenText Hightail?**

There really isn’t anything I dislike- except that I can’t go back to review what I uploaded. 

**What problems is OpenText Hightail solving and how is that benefiting you?**

It hasn’t really solved problems per say,  but it’s made 3rd party reviews a lot easier 

  ### 39. Hightail Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2017

**What do you like best about OpenText Hightail?**

I love the ease of uploading, being able to drag and drop makes it so simple. 

**What do you dislike about OpenText Hightail?**

some platforms block hightail with our clients so we have to navigate additional ways to deliver files 

**Recommendations to others considering OpenText Hightail:**

many packages to choose from to customize for your company 

**What problems is OpenText Hightail solving and how is that benefiting you?**

ease of sharing files with multiple persons and knowing when they download the files is a plus 

  ### 40. Hightail Review from . Marketing Manager

**Rating:** 4.5/5.0 stars

**Reviewed by:** Denielle D. | Client Relations Manager, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2017

**What do you like best about OpenText Hightail?**

How quickly and safely you can get files from one person to another. 

**What do you dislike about OpenText Hightail?**

It seems to sometimes confuse people who are receiving files and haven't used it before. 

**What problems is OpenText Hightail solving and how is that benefiting you?**

As a marketing manager, my team and I have to share files frequently, especially since we are a remote office. This makes it so so much easier to share design files between the team. 

  ### 41. Mobile Friendly Video Review Solution

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2017

**What do you like best about OpenText Hightail?**

My favorite part about Hightail is that it is a mobile friendly way for my clients to review videos that we provide to them. 

**What do you dislike about OpenText Hightail?**

One of the most difficult things about Hightail is that you cannot stop and start watching the video in different places. It usually asks you to download the video and work from there. I have impatient clients, which means that this frustrates them and make them not want to us Hightail, and therefore want to use other softwares.

**What problems is OpenText Hightail solving and how is that benefiting you?**

Hightail allows us to have our client review the videos we produce for them in a manner that gets through their firewall. The most important benefit is that it is mobile friendly, which many file-sharing softwares we use for video are not.

  ### 42. Hightail is the best

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2017

**What do you like best about OpenText Hightail?**

Hightail is amazing for sending creative content to clients for review/approval. Outlook can be funny with how big of a file it will download so no matter what I'm sending (video, word doc, etc), I send a download link from Hightail.

**What do you dislike about OpenText Hightail?**

Nothing - honestly, it's the easiest thing to use. 

**What problems is OpenText Hightail solving and how is that benefiting you?**

Sharing deliverables quickly with clients. 

  ### 43. Hightail kicks all other sharing services out of the water

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Public Relations and Communications | Enterprise (> 1000 emp.)

**Reviewed Date:** December 12, 2017

**What do you like best about OpenText Hightail?**

The speed at which Hightail compresses files is infinitely faster than any other sharing site. Even the free version is undoubtedly quicker. 

**What do you dislike about OpenText Hightail?**

The only thing it's missing is an effective storage solution, a la Dropbox. Once they figure that out, I'd give it a perfect score

**What problems is OpenText Hightail solving and how is that benefiting you?**

Sending large files and photos to clients quickly with no loss in data or quality.

  ### 44. Great file transfer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2017

**What do you like best about OpenText Hightail?**

I like the user interface and I like how you can easily write an email. 

**What do you dislike about OpenText Hightail?**

All good. There is nothing I don't like. Great file sharing. 

**What problems is OpenText Hightail solving and how is that benefiting you?**

Sharing audio files. 

  ### 45. Use"ful" but not user"friendly"

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2017

**What do you like best about OpenText Hightail?**

I like the concept.  Sharing huge files for business and important transactions.

**What do you dislike about OpenText Hightail?**

The pricing seems made to gouge the user.  The more affordable 9.95 monthly plan was eliminated without warning even though it was still listed.  Awful usability on iPad. The AppStore wanted to charge one price but Hightail wanted to charge another.  It seemed like Hightail and the AppStore didn't agree on what their customers would experience.  Hard time gettting it sorted and a refund.  Then, the Hightail rep kept sending me messages to clear the ticket well after the issue had already been resolved.  Hard to believe this was a tech company I was dealing, even though I like the product.

**What problems is OpenText Hightail solving and how is that benefiting you?**

Video files and video presentations can get to colleagues in a snap.

  ### 46. I use Hightail almost every week when I am looking to send PowerPoint files 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Entertainment | Enterprise (> 1000 emp.)

**Reviewed Date:** August 17, 2017

**What do you like best about OpenText Hightail?**

I like best how easy it is to upload your files, see a preview of them, and mark or comment anything on them to share with coworkers and clients

**What do you dislike about OpenText Hightail?**

I don't like how if you don't have a paid subscription you are only allowed to upload a certain number of files, so sometimes I have to delete old ones in order to upload new.

**What problems is OpenText Hightail solving and how is that benefiting you?**

Easily share files with clients and coworkers in a link with out using any storage.

  ### 47. Hightail isn't better than its competitors. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy L. | Post Production Coordinator, Entertainment, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 30, 2017

**What do you like best about OpenText Hightail?**

How easy and convenient it is to share all sizes of files back and forth between fellow employees and clients at my office. 

**What do you dislike about OpenText Hightail?**

Nothing to dislike. It does exactly what we need it to do and what it says it does. 

**What problems is OpenText Hightail solving and how is that benefiting you?**

Rather than the old way of sending hard drives or thumb drives back and forth to fellow employees and/or clients with various sized files, it is now much simpler using hightail with the simple click of a few buttons. 

  ### 48. Useful for large files, but not very intuitive

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 24, 2017

**What do you like best about OpenText Hightail?**

Hightail is great for sending large files as attachments, when you don;t want to go through the process of hosting the attachment on a site like Dropbox, or compressing it. 

**What do you dislike about OpenText Hightail?**

non-intuitive--not something everyone in the office uses or knows how to use. Some have expressed confusion when an attachment was sent with Hightail. 

**Recommendations to others considering OpenText Hightail:**

Look to your existing products, like Office 365 and Adobe, for already-ingrained solutions. 

**What problems is OpenText Hightail solving and how is that benefiting you?**

Sending large file attachments. This saves time over using alternate methods like Dropbox or compressing. 

  ### 49. Sending Files Made Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laura M. | Freelance Graphic Design, Marketing and Advertising, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2017

**What do you like best about OpenText Hightail?**

The ease at which I can send multiple large files to recipients with ease, and the ability to track these files.  

**What do you dislike about OpenText Hightail?**

Not all files are automatically saved, and although this may not be a big issue as it is more used in our company for sharing than storing, it is something to be aware of as you use it. 

**Recommendations to others considering OpenText Hightail:**

If you are working with many files, this isn't the best solution for storing files. However, for temporary storage and sending, collaborating, and tracking there is no better solution in my book. 

**What problems is OpenText Hightail solving and how is that benefiting you?**

As a designer at a corporate company that works a lot with translations in various languages, this tool really helps solve sharing issues we've had in the past. Fast uploads for our larger files, multiple recipients, checking on status of sent files, etc. streamlines our process. 

  ### 50. Hightail is super user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Textiles | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 29, 2017

**What do you like best about OpenText Hightail?**

I like the ease of using hightail, I never had to take tutorials, it is all common sense

**What do you dislike about OpenText Hightail?**

I am totally content with this product, it meets all of my needs

**What problems is OpenText Hightail solving and how is that benefiting you?**

I find that I am saving time by easy and fast accessibility. I had no idea I had purchased it on my innova computer, but I’m certainly happy I have it


## OpenText Hightail Discussions
  - [What is hightail used for?](https://www.g2.com/discussions/what-is-hightail-used-for) - 1 comment, 1 upvote

- [View OpenText Hightail pricing details and edition comparison](https://www.g2.com/products/opentext-opentext-hightail/reviews?page=8&section=pricing&secure%5Bexpires_at%5D=2026-08-01+21%3A58%3A46+-0500&secure%5Bsession_id%5D=ffb395b7-58cf-4112-9b80-5184a59269f2&secure%5Btoken%5D=bd26cc50f209b52d6119f0f3c81e191752b889cc5d126c3e9d96c4ca41d49da5&format=llm_user)

## OpenText Hightail Features
**File Management**
- Device Syncing
- Web Interface
- File Type Support
- Search
- Mobile Apps

**Communication**
- Chat
- Discussions
- External
- Feedback
- Announcements

**Proofing Features - Online Proofing**
- Smart Compare
- Image Recognition and Tagging
- Gridlines and Rulers

**Agentic AI - Cloud Content Collaboration**
- Autonomous Task Execution
- Cross-system Integration
- Natural Language Interaction

**Collaboration**
- File following
- File Sharing
- Simultaneously Editing
- Change Tracking / Audit Logs

**Content & Documents**
- File Sharing
- Notes
- Search
- Versioning

**Platform - Online Proofing**
- Dashboard
- Integrations with Creative Tools
- Integrations with Project Management Tools
- Version Management
- Brand Compliance

**Administration**
- User and Role Management
- Policies and Controls
- Storage Limits
- Security

**Controls**
- Custom Views
- Followers
- User Management
- Calendars
- Public Sharing

**Workflow and Collaboration - Online Proofing**
- Workflow Templates
- Notifications

**Platform**
- Performance and Reliability
- Reporting and Auditing
- System of Record Integration

**Project Management**
- Task Management
- Planning
- Visibility
- Integration

**Remote Collaboration**
- Alignment
- Accountability
- Connectivity
- Offline Mode

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Project Collaboration**
- Multi-step Planning
- Cross-system Integration

## Top OpenText Hightail Alternatives
  - [Dropbox](https://www.g2.com/products/dropbox/reviews) - 4.4/5.0 (30,854 reviews)
  - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - 4.3/5.0 (9,961 reviews)
  - [Box](https://www.g2.com/products/box/reviews) - 4.2/5.0 (5,037 reviews)

