Verified User in Consumer Services
UC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
"high spot is a very useful and versatile tool"
5/5
What do you like best about Highspot?

has all the information needed in one place Review collected by and hosted on G2.com.

What do you dislike about Highspot?

it may take sometime to find the certain topic in question Review collected by and hosted on G2.com.

JW
Jonathan W.
Revenue Optimization
Enterprise (> 1000 emp.)
"Highspot Review"
4.5/5
What do you like best about Highspot?

Ability to share information internally or externally as needed Review collected by and hosted on G2.com.

What do you dislike about Highspot?

Limitations in search bar at the top. You want it to be like a google search and it isnt Review collected by and hosted on G2.com.

Allison L.
AL
Allison L.
Regional Training Manager Central, Showrooms and Trade products
Mid-Market (51-1000 emp.)
"Robust and Fully Capable Sales Enablement Content Tool"
4.5/5
What do you like best about Highspot?

Whatever your sales enablement content needs or business strategy, you can accomplish it with Highspot. The system is incredibly robust with countless integrations to make your sellers work flow, work. The platform design can easily mature and react to support any initiative. My favorite part of Highspot is the admin back end experience, upload and content management can be done much faster on Highspot than on other tools we have used. We are able to link within Gsuite and give non-publishers the ability to modify content without them ever being in Highspot directly. Highspot has saved our team hundreds if not thousands of hours in content management.

Our account and services contacts give us great high level, actionable analytics and benchmarks so we can be confident we are providing a high level experience to our users and getting the value out of our company's investment. Review collected by and hosted on G2.com.

What do you dislike about Highspot?

Many features and enhancements have come out without full capability or rigid settings that will not work for our business. I love that they are constantly evolving but frequently the updates do not meet expecations for months or more following the rollout. We are often invited to provide feedback and insights on how we would like the product to work, which is great, but I sometimes wish the "cake" was more baked when it first comes out. Review collected by and hosted on G2.com.

Andrew R.
AR
Andrew R.
Mid-Market (51-1000 emp.)
"If you don't use Highspot for Customer Engagement you are already losing the sale"
4.5/5
What do you like best about Highspot?

Highspot enables us to provide just-in-time knowledge and messaging to our people internally, which in turn allows us to deliver impactful and effective knowledge and expertise to our customers along their buying journey. The ability to support our customers along the entire journey and be available to communicate when not physically there through Digital Sales Rooms is game changing. Having the ability to use a customized personal microsite for us to consultatively sell to customers is outstanding! Review collected by and hosted on G2.com.

What do you dislike about Highspot?

I preface this statement with- Most of my concerns are being addressed or in progress. Need to be able, at upload of assets, to input all asset governance and policy needs. Having multiple steps here creates double work. The nomenclature use is vast, however this is being addressed as they simplify the platform. In the early years there were too many steps which could seem daunting for newer AEs - "Easy Button" so they can spend more time selling vs admin work. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"HighSpot Use for Sales Engagement"
5/5
What do you like best about Highspot?

Simplicity of use, it's a great central hub for all pertinent product information. You have access to all relevant day to day marketing materials and the ability to send through the platform itself, or download for your own files to send to customers yourself. Extremely helpful in managing all different product offerings. Review collected by and hosted on G2.com.

What do you dislike about Highspot?

We keep all materials old, and new, so you can spend a short amount of time sifting through exactly what you may be looking for. Review collected by and hosted on G2.com.

Joy T.
JT
Joy T.
Inside Sales Account Manager
Mid-Market (51-1000 emp.)
"High Quality"
5/5
What do you like best about Highspot?

Highspot is easy to use and is a quick way to send high quality educational and promotional content to my customers and colleagues.

I don't have to fuss with tricky attatchments, and it integrates well with my email templates. It's also a good way to teach customers self service so we can focus on opportunities in sales and spend less time on customer service related issues. Review collected by and hosted on G2.com.

What do you dislike about Highspot?

There is so much content, it can sometimes take a while to find the exact page I need through keyword search.

Usually information comes up quite quickly, but some searches take longer when I'm looking directly on the site. Review collected by and hosted on G2.com.

Teri T.
TT
Teri T.
Global Sales Enablement Director
Mid-Market (51-1000 emp.)
"Key tech stack platform"
4.5/5
What do you like best about Highspot?

I love how easy it is to build pages to organize content. It's like having an organized book of key assets. Reps can easily search through the book (i.e., pages) to quickly find key content to self-educate or share with prospects and customers. It keeps users coming back. The support you get from Highspot, from Account Managers to Technical Support, is also top-notch. Review collected by and hosted on G2.com.

What do you dislike about Highspot?

Encountering formatting changes when uploading presentations. Also, it's not really something I dislike about the platform, but today, multiple tools in our stack offer some of the same functionality. It makes it hard to drive adoption on a single platform and makes enablement and adoption more challenging. Review collected by and hosted on G2.com.

TO
Terri-Lee O.
Enterprise (> 1000 emp.)
"One Stop Shop for all your Sales Needs"
5/5
What do you like best about Highspot?

Highspot sets a new standard for empowering sales teams to achieve unparalleled success. As a seasoned user, I am thrilled to share my experience with this transformative tool. With an intuitive user interface that streamlines navigation and facilitates seamless integration with existing workflows. From day one, I found myself effortlessly navigating through its features, thanks to its clean design and logical layout. Whether it's uploading content, creating personalized pitches, or analyzing performance metrics, Highspot makes every task a breeze. Highspot's robust analytics suite provides invaluable insights into sales performance, content effectiveness, and buyer engagement. Review collected by and hosted on G2.com.

What do you dislike about Highspot?

I have very little to say that i dislike about the tool. The only downside to the Highspot tool is the change from pitching to digital rooms. The new naming conventions are confusing for both sellers and tool admins. Review collected by and hosted on G2.com.

Bob B.
BB
Bob B.
Director of Sales Enablement
Enterprise (> 1000 emp.)
"Highspot has been a difference maker for our sales efforts"
5/5
What do you like best about Highspot?

There are a number of fantastic features availabe in Highspot and a favorite of mine is the insights that can be obtained by using it to send content and proposals to clients. It is easy to use both from the platform and from Outlook and allows the salesperson to complete other knowing that Highspot will provide a notification when the message has been opened and when the content has been shared or downloaded. Further, outreach funcitionality known as "pitching" also includes AI functionality to help draft messaging for the email which is a huge time saver for many. I would also add that Highspot does a great job with the cosmetics associated with the emails and instead of simply incorporating a link to the content, it presents it in the form of a thumbnail. This really helps with the appearance of the message and also with the consuption of the content. In the end, using Highspot to support our outreach efforts helps our sellers generate revenue. Review collected by and hosted on G2.com.

What do you dislike about Highspot?

One thing that is not as intuitive as I would have hoped with Highspot is related to analytics. The platform offers a high volume of options related to analytics, but it takes some understanding to manage through the nuances of the data to pull and secure what you need. Review collected by and hosted on G2.com.

JC
Jennifer C.
Sales Manager
Small-Business (50 or fewer emp.)
"Highspot is the 1st spot to look for every single thing!"
5/5
What do you like best about Highspot?

Highspot is great because I can use a broad search or more specific search once I know what I am looking for in order to find the information I need. Review collected by and hosted on G2.com.

What do you dislike about Highspot?

The only time I get frustrated is when I don't know what I don't know. Review collected by and hosted on G2.com.