# Highspot Reviews **Vendor:** Highspot **Category:** [Sales Enablement Software](https://www.g2.com/categories/sales-enablement) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,200 ## About Highspot Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth. Our intuitive platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention. ## Highspot Pros & Cons **What users like:** - Users highlight the **ease of use** of Highspot, especially for organizing and accessing content efficiently. (21 reviews) - Users praise the **intuitive design** of Highspot, finding it easy to use and great for collaboration. (16 reviews) - Users value **effective content management** with Highspot, enjoying its organization, easy sharing, and version control features. (13 reviews) - Users appreciate the **easy sharing** features of Highspot, enhancing collaboration and content management across teams. (13 reviews) - Users praise the **responsive customer support** of Highspot, enhancing their implementation and integration experience significantly. (10 reviews) - Lead Management (7 reviews) - Navigation Ease (7 reviews) - Analytics (6 reviews) - Integrations (6 reviews) - Helpful (5 reviews) **What users dislike:** - Users struggle with **data overload** , finding it overwhelming to sift through excessive content and locate relevant resources. (4 reviews) - Users find the **terminology not intuitive** , making it challenging to locate specific content and use reporting effectively. (4 reviews) - Users struggle with **update issues** in Highspot, finding it hard to maintain and curate extensive content efficiently. (4 reviews) - Users experience **confusion** due to the steep learning curve and unclear asset versions on Highspot. (3 reviews) - Users find Highspot's **high complexity** challenging, requiring substantial effort for onboarding and content management. (3 reviews) - Users find the **learning curve steep** , leading to initial confusion due to the packed dashboard and configuration challenges. (3 reviews) - Outdated Design (3 reviews) - Reporting Issues (3 reviews) - Time-Consumption (3 reviews) - Limited Customization (2 reviews) ## Highspot Reviews ### 1. Effortless Customization and Stellar Setup Support **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa B. | Director of Field Enablement , Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Highspot?** I like the ease of use of Highspot and the customizations that make it look branded. The implementation team is absolutely amazing. They helped us from day one, working with each of our four owners individually because of our different roles and needs. The customizations allowed it to look like our own product using our coloring and branding, making it look very professional and polished. The initial setup was so easy because the implementation team did a wonderful job working with everybody and rolling it out to the team. **What do you dislike about Highspot?** I would say having a dedicated spot for older versions of various documents instead of just reuploading them. As well as allowing anyone who is not an administrator to have access to older versions as well. **What problems is Highspot solving and how is that benefiting you?** Highspot provides centralized storage for marketing materials and enables seamless use of enablement videos. It allows sales reps to have their own spot for decks, ensuring organization and accessibility. ### 2. Versatile but Needs a Learning Management System Upgrade **Rating:** 3.0/5.0 stars **Reviewed by:** Kate D. | Enablement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Highspot?** I like the versatility of Highspot and how easy it is for teams and individuals to find content all in one place. It acts as both a content management system and a learning management system, where everything can live in one place. It's also very helpful for new hires to find information. **What do you dislike about Highspot?** I think the learning management system could definitely be improved. It is a little bit outdated and not as user-friendly to actually build content. The initial setup was not super easy. You definitely have to get a hang of it before fully being able to work and get it set up. **What problems is Highspot solving and how is that benefiting you?** Highspot solves the problem of storing and sharing content across teams in a singular spot, making content easily accessible. It's versatile, acting as both a content and learning management system, helpful for new hires finding information. ### 3. Seamlessly Enhanced Sales Training & Onboarding **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer R. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Highspot?** I like that Highspot allows for digestible, easy-to-engage-with content for onboarding and keeps the organization up to date on new sales processes and positioning. The robust library is referenceable, which I find quite useful. I also appreciate how Highspot allows managers to see who has completed trainings, driving accountability. The UX and UI are smooth and easy to navigate, which makes the experience pleasant. Additionally, I found the initial setup to be easy. **What do you dislike about Highspot?** The library can get crowded and disorganized - automated clean up or prompted clean up for owners may help that **What problems is Highspot solving and how is that benefiting you?** Highspot enhances sales training and onboarding with digestible content, keeps us updated on new sales processes, and has a robust library that's easily referenceable. Managers can track completed trainings for accountability. ### 4. Effortless Collaboration and Content Organization Across Customer Accounts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Highspot?** It’s easy to collaborate and create customer-specific content, then organize it by account. Searching for content and keeping it organized for reps who manage a large number of accounts has never been easy. **What do you dislike about Highspot?** We had challenges with vendor communications and getting knowledge on setup. Highspot doesn't allow lot of customization which makes it difficult to give customized experience to sales rep. **What problems is Highspot solving and how is that benefiting you?** Centralized content library for sales rep to manage customer specific content like presentations, product documents, case studies and anything that can be shared with customers. ### 5. Highspot Makes it Easy for Sales **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2025 **What do you like best about Highspot?** Highspot gives sales users visibility into whether prospects and customers are engaging with communications and attachments regardless of where sellers are sharing content from. **What do you dislike about Highspot?** Highspot spends a lot of development effort on their integrations with popular CRMs, however there is not a native integration for the CRM that we use, so we miss out on most of their latest and greatest features. **What problems is Highspot solving and how is that benefiting you?** Sales content (both internal and external-facing) used to be scattered across different systems, which made it difficult to find things, resulted in content not being used, and led to dated or off-brand materials being shared with customers and prospects. Addressing the issue saves time for sales, ensures we're not wasting marketing resources on content that isn't used by sales, and makes sure everyone has access to the most up to date materials. Now, not only do we have a single place for sales to find their content, but we've also solved a separate issue where sales didn't have any insights into whether content was being engaged with after it was sent. ### 6. Easy to use tool **Rating:** 4.5/5.0 stars **Reviewed by:** Melody P. | Enterprise (> 1000 emp.) **Reviewed Date:** October 08, 2025 **What do you like best about Highspot?** The interface is really easy to use. There are simple templates and layouts for anyone who wants to publish a page. I lead a customer marketing team, and Highspot is the main tool we use to communicate with our sales team with campaigns and programs. Search function is also pretty good and our sales partners can always find our pages using keywords. **What do you dislike about Highspot?** I think the reporting functionality can be improved. We also didn't have any scheduled reports on usage of certain pages. It's hard to understand how to benchmark engagement with your content. A **What problems is Highspot solving and how is that benefiting you?** A place where we can document and communicate progress on marketing programs and initiatives with the sales team. ### 7. Long Time Highspot User **Rating:** 4.5/5.0 stars **Reviewed by:** Lindsay P. | CX Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Highspot?** Highspot is great for teams looking to effectively manage their content or enable their front lines. It's great for organization and ensuring teams keep their content up to date. **What do you dislike about Highspot?** I wish that if you edited a slide in a pitch deck, it wouldn't break the link between the pitch deck and master slides. Also, the modular pricing isn't something I enjoy - we've been Highspot users for so long that we've been with them since before they started adding on extra modules. I'd rather pay a slightly higher price for all the content updates and AI updates to be included at the base price point. **What problems is Highspot solving and how is that benefiting you?** We really needed a single source of truth for our content where users could easily find content that they knew was up to date. ### 8. Escalate you Sales Enablement with a great platform which keeps on growing **Rating:** 5.0/5.0 stars **Reviewed by:** Clare B. | Sales Enablement Program Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Highspot?** Highspot is a great platform with multiple functions. We use it for learning and coaching for our onboarding of new hires and also for coaching existing teams through content. Sellers can pitch directly from Highspot and gather analytics on views and downloads by their prospects and this data is automatically recorded in Salesforce. Content can be easily displayed and bookmarked for reference too. **What do you dislike about Highspot?** Upload could be more automated. We house everything for Highspot in one folder which doesnt sync, we still have to upload content manually. **What problems is Highspot solving and how is that benefiting you?** Sales have one plce to look for up to date content and guidance, marketing materials and order forms, policy docs. We are growing the information and analytics in relation to what sales are using both internally for guidance and externally for selling to customers, so we can start to see effective content. We can maintain and track learning and coaching activity, making this less manual and providing more insights. ### 9. Highspot is a powerful sales enablement platform **Rating:** 5.0/5.0 stars **Reviewed by:** Puneet Y. | Customer Success Manager - Corporate Markets ( South East Asia ), Enterprise (> 1000 emp.) **Reviewed Date:** April 24, 2025 **What do you like best about Highspot?** One of the standout features of Highspot is its intuitive user interface. The platform is easy to navigate, making it accessible for users of all technical backgrounds. The clean design allows for quick access to resources, training materials, and sales content, which is crucial for sales reps who often work under tight deadlines. **What do you dislike about Highspot?** Content Overload: With the abundance of content that can be stored and managed within Highspot, i sometimes find it overwhelming to shift through all the available resources. Without effective organization and tagging, important materials can be difficult to locate sometimes. **What problems is Highspot solving and how is that benefiting you?** Highspot's powerful search functionality and intuitive tagging system enable users to easily locate the right materials at the right time. This ensures that sales reps can access relevant documents, presentations, and resources without sifting through large volumes of content. By streamlining content discovery and management, Highspot enables sales reps to spend more time selling rather than searching for resources, ultimately boosting productivity. ### 10. Great for Training, But Sharing Across Departments Could Improve **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Highspot?** I find it useful for training, especially when working with interval employees. **What do you dislike about Highspot?** I find that it feels more internal compared to something like Confluence, which is easier to share with other departments. **What problems is Highspot solving and how is that benefiting you?** I have experience with Documation, particularly in the context of internal training. My interactions with the platform have given me insight into how it supports learning and development within an organization. ## Highspot Discussions - [For few odd scenarios there is no need to track and email or a pitch, it would be great if Highspot can offer a simple feature to use a document link in an email w/o going through the pitch template.](https://www.g2.com/discussions/36871-for-few-odd-scenarios-there-is-no-need-to-track-and-email-or-a-pitch-it-would-be-great-if-highspot-can-offer-a-simple-feature-to-use-a-document-link-in-an-email-w-o-going-through-the-pitch-template) - 1 comment, 3 upvotes - [How does Highspot curate the search returns?](https://www.g2.com/discussions/36866-how-does-highspot-curate-the-search-returns) - 1 comment, 1 upvote - [What's the best way to create buy-in from reps to use the pitching functionality more often?](https://www.g2.com/discussions/36865-what-s-the-best-way-to-create-buy-in-from-reps-to-use-the-pitching-functionality-more-often) - 1 comment, 1 upvote - [How would you describe Highspot in Sales Enablement terms?](https://www.g2.com/discussions/36847-how-would-you-describe-highspot-in-sales-enablement-terms) - 1 comment, 1 upvote - [is there a way to "archive" material?](https://www.g2.com/discussions/27691-is-there-a-way-to-archive-material) - 2 comments, 1 upvote - [View Highspot pricing details and edition comparison](https://www.g2.com/products/highspot/reviews/highspot-review-4574081?section=pricing&secure%5Bexpires_at%5D=2026-05-19+08%3A11%3A58+-0500&secure%5Bsession_id%5D=17d70c9a-512a-4990-8fd3-f4f053177636&secure%5Btoken%5D=9139759890a8a9070709c9e0bd0c87acf3f392acf3b9dd3b67e19ffbc3aad994&format=llm_user) ## Highspot Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft SharePoint](https://www.g2.com/products/microsoft-sharepoint/reviews) - [Outreach](https://www.g2.com/products/outreach/reviews) - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - [Salesloft](https://www.g2.com/products/salesloft/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## Highspot Features **Agentic AI - Sales Enablement** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Platform - AI Sales Roleplay Tools** - Skill-Based Certification - Low-Latency Conversations - Cross-system Integration - Roleplay Buyer Simulation - Methodology Alignment **Content Management** - Content Import - Content Creation - Templates - Advanced Search - Content Storage **Customization - AI Sales Roleplay Tools** - Scenario Creation - Customizable AI Personas - Multiple Roleplay Type **Analytics** - Reporting - Alerts - Account-Based Engagement - Content Utilization **Feedback Analysis - AI Sales Roleplay Tools** - Roleplay Reviews - Real-Time AI Coaching & Feedback - Speech Analysis - Performance Scoring & Analytics **Agentic AI - AI Sales Roleplay Tools** - Adaptive Learning - Natural Language Interaction - Decision Making **Learning Management - Sales Enablement** - Sales Training - Sales Coaching - Sales Onboarding **Revenue Enablement - Sales Enablement** - Cross-Functional Alignment - AI and Automation - End-to-End Customer Journey Insights ## Top Highspot Alternatives - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - 4.7/5.0 (2,065 reviews) - [Seismic Enablement Cloud](https://www.g2.com/products/seismic-enablement-cloud/reviews) - 4.7/5.0 (1,656 reviews) - [SalesHood](https://www.g2.com/products/saleshood/reviews) - 4.6/5.0 (801 reviews)