--- title: HighRadius Accounts Receivables Reviews meta_title: 'HighRadius Accounts Receivables Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 237 reviews by the users' company size, role or industry to find out how HighRadius Accounts Receivables works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 237 scale: '5' date_modified: '2026-08-09' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # HighRadius Accounts Receivables Reviews **Vendor:** HighRadius **Category:** [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable) **Average Rating:** 4.3/5.0 **Total Reviews:** 237 ## About HighRadius Accounts Receivables HighRadius offers AI-driven solutions that automate critical financial outcomes and processes for the office of the CFO. Our platform leverages advanced AI and machine learning to optimize order-to-cash processes, and accuracy across the finance function to deliver bottom-line savings and increased free cash flow. More than 1,000 of the world’s leading companies, such as 3M, Unilever, Teletrac Navman, Sanofi, Engie GBS Solutions, Kichler, Cole Haan, Staples, P&G, Ariat, and many more, have transformed their financial processes with HighRadius. ## HighRadius Accounts Receivables Pros & Cons **What users like:** - Users value the **automation** capabilities of HighRadius, enhancing efficiency in managing accounts receivables effortlessly. (25 reviews) - Users value the **collections efficiency** of HighRadius Accounts Receivables, enhancing cash collection and streamlining processes. (17 reviews) - Users value the **high efficiency** of HighRadius Accounts Receivables, enhancing cash management and reducing manual tasks significantly. (15 reviews) - Users praise the **ease of use** of HighRadius Accounts Receivables, highlighting its intuitive design and seamless navigation. (13 reviews) - Users appreciate the **user-friendly design and seamless integration** of HighRadius Accounts Receivables, enhancing portfolio management and visibility. (13 reviews) - Payment Management (12 reviews) - Visibility (11 reviews) - Users appreciate the **powerful algorithm** that simplifies prioritization and organization of delinquent accounts in collections management. (10 reviews) - Customer Satisfaction (10 reviews) - Users value the **efficiency improvements** of HighRadius Accounts Receivables, transforming manual processes into streamlined, automated operations. (10 reviews) **What users dislike:** - Users often face **payment issues** with HighRadius, including frequent ERP connectivity breaks and slow customer service responses. (10 reviews) - Users face **communication issues** with HighRadius Accounts Receivables, complicating support and causing frequent connectivity problems with ERP. (7 reviews) - Users report **poor customer support** , with slow ticket resolution and frequent reassignments hindering effective communication. (7 reviews) - Users face challenges with **implementation issues** including slow processes and inadequate service support after setup. (6 reviews) - Users find the **limited functionality** in tracking deductions and managing reports adds complexity to their workflow. (6 reviews) - Users express dissatisfaction with the **missing features** , highlighting issues like limited customization and slow customer support. (6 reviews) - Users find the **slow performance** of HighRadius Accounts Receivables frustrating, especially during file uploads and job processing. (5 reviews) - Complex Setup (4 reviews) - Email Automation Issues (4 reviews) - Invoicing Issues (4 reviews) ## HighRadius Accounts Receivables Reviews ### 1. Powerful AR Automation and Analytics, but Complex to Implement and Configure **Rating:** 3.0/5.0 stars **Reviewed by:** niranjan t. | SDE 2 - Backend, Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about HighRadius Accounts Receivables?** What I like best about HighRadius Accounts Receivables solution is how it combines automation with visibility. Instead of finance teams manually following up on invoices, reconciliation, deductions, and collections, the platform centralizes everything and uses AI-driven workflows to reduce manual effort and improve cash flow predictability. Another strong point is the scalability. It works well for enterprises handling large invoice volumes across multiple regions and ERPs, while still giving detailed analytics around collections efficiency, disputes, and customer payment behavior. The integration with SAP and Oracle ecosystems is also a big advantage for large organizations. **What do you dislike about HighRadius Accounts Receivables?** One downside of HighRadius Accounts Receivables platform is that the implementation and customization can be quite complex, especially for large enterprises with multiple ERP systems and legacy workflows. It usually requires significant onboarding effort, process alignment, and training before teams fully adopt it. Another challenge is that some users feel the UI and reporting experience can become overwhelming because of the number of modules, dashboards, and configurations available. For smaller teams, the platform may feel heavier than necessary for basic AR operations. **What problems is HighRadius Accounts Receivables solving and how is that benefiting you?** HighRadius Accounts Receivables helps solve problems around delayed collections, manual invoice tracking, deduction management, and poor visibility into cash flow. In many organizations, finance teams spend a lot of time following up with customers, reconciling payments, and handling disputes manually across emails and spreadsheets. The platform automates a large part of these workflows using centralized dashboards and AI-based prioritization. This improves collection efficiency, reduces DSO (Days Sales Outstanding), and gives better forecasting visibility. From a user perspective, it saves operational time, reduces human errors, and allows teams to focus more on exception handling and decision-making instead of repetitive manual tasks. ### 2. Still in Review—Too Early to Report Any Issues **Rating:** 2.5/5.0 stars **Reviewed by:** Cory V. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about HighRadius Accounts Receivables?** Still exploring as we are in the review stage of adding this application **What do you dislike about HighRadius Accounts Receivables?** nothing to report at this time as we are still exploring **What problems is HighRadius Accounts Receivables solving and how is that benefiting you?** We are still in review at this time so nothing to report ### 3. Great platform **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about HighRadius Accounts Receivables?** It is nice to have all of the receivables in one program. **What do you dislike about HighRadius Accounts Receivables?** The case submission process and support can get confusing and not be fully responsive. **What problems is HighRadius Accounts Receivables solving and how is that benefiting you?** Collections work list in one place for the whole team to be able to see what each coworker is working. ### 4. We are still working through some bugs before we can recommend **Rating:** 2.5/5.0 stars **Reviewed by:** Gina F. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about HighRadius Accounts Receivables?** I like the fact that it will take emailed remit read them and populate it in HRC **What do you dislike about HighRadius Accounts Receivables?** We are still learning high radius, so we are liking it a little more every day **What problems is HighRadius Accounts Receivables solving and how is that benefiting you?** I like the fact that it can take a 700 line payment and apply in seconds ### 5. We are in the early stages. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Media Production | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about HighRadius Accounts Receivables?** Note taking area is nice for collectors. **What do you dislike about HighRadius Accounts Receivables?** We are struggling getting our customer totals to be accurate. **What problems is HighRadius Accounts Receivables solving and how is that benefiting you?** We are in the early stages so we will know better soon. ### 6. Amcor collections **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about HighRadius Accounts Receivables?** Access to all accounts and the work list **What do you dislike about HighRadius Accounts Receivables?** Cannot enter a p2p on invoice screen have to go to account level **What problems is HighRadius Accounts Receivables solving and how is that benefiting you?** Time management ### 7. Very helpful at audit time **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about HighRadius Accounts Receivables?** I love that all payments are in the same place **What do you dislike about HighRadius Accounts Receivables?** Too many issues that require tickets instead of fixing ourself **What problems is HighRadius Accounts Receivables solving and how is that benefiting you?** Having all payments in a centralized place ### 8. Its been a long journey to get where we are **Rating:** 2.5/5.0 stars **Reviewed by:** Clint M. | Accounts Receivable Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about HighRadius Accounts Receivables?** Having all my invoices in one place to easily view **What do you dislike about HighRadius Accounts Receivables?** Misunderstanding of what the system is actually capable of **What problems is HighRadius Accounts Receivables solving and how is that benefiting you?** Hopefully automated emails soon so we can ensure all accounts are touched. Also easy processor assignments ### 9. We have had a lot of issues with our rules and automation **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** February 12, 2024 **What do you like best about HighRadius Accounts Receivables?** Its user friendly and easy to navigate. I like the options available **What do you dislike about HighRadius Accounts Receivables?** There are a lot of things that can not be done that we are wanting as far as setting things up **What problems is HighRadius Accounts Receivables solving and how is that benefiting you?** They are working really hard to help us set up the rules we need. They are providing great care and support ### 10. Overall, i thought the conference was good **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2024 **What do you like best about HighRadius Accounts Receivables?** Gen AI information. Not exactly sure if Gen AI has to be configured for every module **What do you dislike about HighRadius Accounts Receivables?** Demo sessions not detailed enough. Like to see application demo im more details **What problems is HighRadius Accounts Receivables solving and how is that benefiting you?** Automation of cash application ### 11. HighRadius CAA, CLS, CRD **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2022 **What do you like best about HighRadius Accounts Receivables?** Automation for AR is great. Real time processing overviews help provide insight into AR functions. **What do you dislike about HighRadius Accounts Receivables?** Website speed isn't great and support responses can be slow. **What problems is HighRadius Accounts Receivables solving and how is that benefiting you?** Manual cash application can be time-consuming and inaccurate at a high volume, the automation has benefited both the efficiency and accuracy of our process. Manual collections processes are slow and automation has greatly improved our ability to collect. We did not have a method to credit check before implementing the credit cloud and now we have visibility into our potential customer's financial liability. **Official Response from Sunayana Hazarika:** > Hi, Thank you for the review! Would love a chance to go deeper to hear your ideas on how to specifically solve the issue you are facing. Since this is an anonymous review we are unable to contact you. Please let your CVM know. Best, Sunayana ### 12. Hard to use **Rating:** 2.5/5.0 stars **Reviewed by:** gina g. | sr collections specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2022 **What do you like best about HighRadius Accounts Receivables?** i like that you can send past due emails **What do you dislike about HighRadius Accounts Receivables?** not user friendly cant send statements anytime of month/year needed too many screens to get 1 payment processed **Recommendations to others considering HighRadius Accounts Receivables:** make sure they can do all that your business requires **What problems is HighRadius Accounts Receivables solving and how is that benefiting you?** have not seen any yet. testing has stopped **Official Response from Sunayana Hazarika:** > Hi Gina, I really appreciate you taking the time to let us know about areas that we can improve on. We are sorry to read about the challenges you've experienced and we'd like to help. Would it be alright to have someone from our product/customer value team get in touch with you to go over the areas of concern mentioned? Best, Sunayana ### 13. Collections Manager **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** May 17, 2022 **What do you like best about HighRadius Accounts Receivables?** Works well with SAP most everything else is painful so far. **What do you dislike about HighRadius Accounts Receivables?** Does not do everything that was promised **Recommendations to others considering HighRadius Accounts Receivables:** Don't expect the design or programming to be fast **What problems is HighRadius Accounts Receivables solving and how is that benefiting you?** Complete AR automation. Only cash automation is live and it is not coded to get everything flowing correctly into SAP. EIPP has not gone live yet and we have been working on it for a year **Official Response from Sunayana Hazarika:** > Hi, Thank you for the review. We are sorry to read that we fell short of our promises. Since this is an anonymous review we are unable to contact you. We work hard to deliver our customers a reliable and easy-to-use solution, and we’re grateful to have the opportunity to serve your business. Please reach out to your CVM contact and we will try to address all concerns. Best, Sunayana ### 14. The system is helpful we do not have access to all the tabs and functionality that was demonstrated. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Printing | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2022 **What do you like best about HighRadius Accounts Receivables?** The notices will be systematically emailed **What do you dislike about HighRadius Accounts Receivables?** Too many tabs...very cumbersome, needs to be simpler. **What problems is HighRadius Accounts Receivables solving and how is that benefiting you?** Not at this time. ## HighRadius Accounts Receivables Discussions - [What is HighRadius?](https://www.g2.com/discussions/what-is-highradius) - 1 comment - [What are integrated receivables?](https://www.g2.com/discussions/what-are-integrated-receivables) - 1 comment - [What is the software applications used for accounts receivable?](https://www.g2.com/discussions/what-is-the-software-applications-used-for-accounts-receivable) - 1 comment - [View HighRadius Accounts Receivables pricing details and edition comparison](https://www.g2.com/products/highradius-corporation/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+13%3A33%3A11+-0500&secure%5Bsession_id%5D=63afdbcb-5551-4f73-a73e-a40395355226&secure%5Btoken%5D=285a2028758b9e92e92c6854f649b2b67fbf81db9179ed4289a08a335ebc0e7e&format=llm_user) ## HighRadius Accounts Receivables Integrations - 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Deduction Management** - Analysis - Repository **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Invoice Matching** - Incomplete Payments - Match Invoices and Payments - Errors and Adjustments - Cash Application **Integrations** - Accounting - ERP **Collections** - Partial Payments - Disputed Transactions - Personalized Customer Messaging - Electronic Payments **Transactions** - Credits - Invoices - Partial Payments **Analytics** - At Risk Customers - Collections Effectiveness - Artificial Intelligence - Payment Collection - In-House Collections **Workflows** - Approvals - Bank Reconciliation **Self Service** - Customer Portal - Financial Documents **Agentic AI - Accounts Receivable Automation** - Autonomous Task Execution **Agentic AI - Credit and Collections** - Autonomous Task Execution - Multi-step Planning - Adaptive Learning **AI - Accounts Receivable** - Generative - Responses - Predictive Analytics **Additional Functionality** - Reporting & Statistics - Customizable Reports - Generative AI - Expense Tracking - Data Import/Export - Real-Time Data - User Management - ACH Payment Processing - Invoice Processing - Billing & Invoicing - Alerts/Notifications - AI Copilot - Contact Database - Aging Tracking - Purchase Order Management - Audit Trail - Discount Management - General Ledger - Document Management - Receivables Ledger - Recurring/Subscription Billing - Multi-Currency - Workflow Management - Credit Card Processing - Task Management - Customizable Templates - Forecasting - Cash Flow Management - Self Service Portal - Reminders - Check Processing - Receipt Management - Overpayment Processing - Financial Management - Third-Party Integrations - Payment Collection - Approval Process Control - API - Profit/Loss Statement **Additional Functionality** - Real-Time Updates - Compliance Management - Activity Dashboard - Auto-Dialer - Credit Card Processing - Payment Plans - Automated Scheduling - API - Workflow Management - Activity Tracking - Multi-Currency - Multiple Payment Options - Callback Scheduling - Generative AI - Business Process Automation - Email Templates - Historical Reporting - Multi-Channel Communication - Data Import/Export - Invoice Management - Reporting & Statistics - Transaction Management - Multiple User Accounts - Risk Assessment - Customizable Templates - AI Copilot - Alerts/Notifications - Client Management - Contact Management - Automated Notices - Call Recording - User Management - Real-Time Analytics - Credit Reporting - Search/Filter - Commission Management - Borrower Management - Template Management - Customizable Reports - Monitoring - Reminders - Real-Time Reporting ## Top HighRadius Accounts Receivables Alternatives - [Billtrust](https://www.g2.com/products/billtrust/reviews) - 4.4/5.0 (509 reviews) - [Tesorio](https://www.g2.com/products/tesorio/reviews) - 4.7/5.0 (240 reviews) - [Invoiced](https://www.g2.com/products/invoiced/reviews) - 4.5/5.0 (400 reviews)