--- title: HighQ Reviews meta_title: 'HighQ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how HighQ works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 14 scale: '5' date_modified: '2026-08-03' parent_category: name: Legal url: https://www.g2.com/categories/legal --- # HighQ Reviews **Vendor:** Thomson Reuters **Category:** [Legal Practice Management Software](https://www.g2.com/categories/legal-practice-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 14 ## About HighQ HighQ is a secure, cloud‑based collaboration platform built specifically for legal professionals to streamline workflows, improve productivity, and elevate service delivery. By bringing documents, workflows, and stakeholders together in one centralized platform, HighQ enables legal teams to work more efficiently, collaborate securely, and deliver exceptional client experiences at scale. With integrated AI capabilities embedded directly into legal workflows, HighQ helps teams meet rising client expectations through real‑time collaboration, 24/7 access to legal matters, and faster insights from complex information. Automated workflows reduce administrative burden, increase transparency, and minimize risk—freeing legal professionals to focus on higher‑value work. Designed to manage complexity, HighQ empowers legal teams to streamline processes, eliminate manual inefficiencies, and build differentiated, future‑ready services through technology, automation, and data‑driven decision‑making. ## HighQ Pros & Cons **What users like:** - Users value the **ease of use** of HighQ, appreciating its simple UI and customizable features for quick project setup. (5 reviews) - Users praise HighQ for its **robust document management and automation capabilities** , enhancing workflow efficiency and collaboration. (4 reviews) - Users value the **high customizability** of HighQ, enabling tailored setups that enhance project efficiency and flexibility. (3 reviews) - Users value the **customization options** of HighQ, enabling tailored project sites and automated workflows to meet specific needs. (3 reviews) - Users value the **robust data management features** of HighQ, enhancing workflow efficiency and collaboration seamlessly. (3 reviews) - Users highlight the **simplicity and robustness** of HighQ, enhancing efficiency and bespoke project management. (3 reviews) - Users value the **comprehensive information** provided by HighQ, enhancing collaboration and content sharing effectively. (2 reviews) - Users commend the **excellent customer support** from HighQ, appreciating their realistic communication during outages. (2 reviews) - Users appreciate the **high customizability** of HighQ, allowing for tailored workflows and personalized views to enhance efficiency. (2 reviews) - Efficiency (2 reviews) **What users dislike:** - Users report frequent **bug issues** that complicate task management and hinder overall platform usability. (2 reviews) - Users find the **difficult setup** of HighQ time-consuming and frustrating, especially with constant bugs and limited integrations. (2 reviews) - Users face significant **implementation challenges** with HighQ, often requiring extensive time and resources to set up. (2 reviews) - Users express frustration over **missing features** , like limited automated workflows and inadequate integration options. (2 reviews) - Users often face **software bugs** , with recurring glitches that disrupt workflows and hinder overall productivity. (2 reviews) - Users face a **steep learning curve** , with difficult implementation and a non-intuitive interface hindering efficiency. (2 reviews) - Users encounter **technical issues** with HighQ, including downtime, bugs, and a frustrating user interface. (2 reviews) - Time Consumption (2 reviews) - Access Limitations (1 reviews) - Billing Issues (1 reviews) ## HighQ Reviews ### 1. High Five for HighQ **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2024 **What do you like best about HighQ?** The ability to build automated workflows is terrific. The ability to create specific views is great. The amount of information one can store is pretty good. It's useful to have one Thomson Reuters representative. **What do you dislike about HighQ?** Need the ability to build automated workflows with additional levels of if/then options. Currently limited to one level. Need the ability to create specific views that can be defaulted per user. Need the ability to hide some portion of the available information for better viewability without that limiting the search function to only what is in view (i.e., should be able to search fields that have information in them, even if they're not included in one user's view). It's useful to have one Thomson Reuters representative, except when that representative is out of office for an extended period of time, there is no back-up system in place. **What problems is HighQ solving and how is that benefiting you?** HighQ provides a place that users can submit request to Legal and Legal can revise the submission form as needed to reduce certain types of follow-up questions. HighQ provides a place that users can find the status of their requests without additional e-mails/calls. HighQ provides a tool that can create visualizations of work flowing in, out, and closing. **Official Response from Kunal Singh:** > Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of corporate customers. Your feedback on HighQ features and functionalities is invaluable in helping us improve and better serve you. We appreciate your input and support. Thank you very much. ### 2. HighQ is a great collaboration and legal project tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon S. | Systems Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2024 **What do you like best about HighQ?** Very easy to learn and is designed to be flexible with our and our clients needs. With the templates we have created we can quickly set up and kick off a project site within minutes, in most cases. **What do you dislike about HighQ?** I have only managed our HighQ sites for a few months and I have not found anything that I dislike, as yet. **What problems is HighQ solving and how is that benefiting you?** Working for our clients and providing Document Sharing, Agreement Management, Arbitration, Audit Sites, Client Portal, Data Rooms, Diligence and more. **Official Response from Kunal Singh:** > Thank you for your review. At Thomson Reuters, we strive to provide legal technology and innovation that meets the needs of corporate customers. Your feedback on HighQ features and functionalities is invaluable in helping us improve and better serve you. We appreciate your input and support. Thank you very much. ### 3. HighQ is collaborative and flexible **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2025 **What do you like best about HighQ?** The ability to personalise sites for matters/clients. **What do you dislike about HighQ?** Costing, which often becomes too expensive for smaller matters. **What problems is HighQ solving and how is that benefiting you?** Contract storage and review all on one platform. ## HighQ Discussions - [What is HighQ used for?](https://www.g2.com/discussions/what-is-highq-used-for) - [What is the best strategy to integrate this product on existing databases before upgrading.](https://www.g2.com/discussions/what-is-the-best-strategy-to-integrate-this-product-on-existing-databases-before-upgrading) - 1 upvote - [View HighQ pricing details and edition comparison](https://www.g2.com/products/highq/reviews?filters%5Bsentiment_snippet%5D=1684012&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A37%3A52+-0500&secure%5Bsession_id%5D=3033308c-f258-4df4-8ce9-b35da2692e6f&secure%5Btoken%5D=458be7091a77de90690dc6eb71b2722a219ff522b83222bd0009f4f60e7789a7&format=llm_user) ## HighQ Integrations - [3E Elite](https://www.g2.com/products/3e-elite/reviews) - [Adobe Acrobat Sign](https://www.g2.com/products/adobe-acrobat-sign/reviews) - [DocAuto](https://www.g2.com/products/docauto-docauto/reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) ## HighQ Features **Third-Party Integrations** - Third-Party Integrations **Role-Based Permissions** - Role-Based Permissions **Autonomous Task Execution** - Autonomous Task Execution **Configurable Workflow** - Configurable Workflow **Automated Routing** - Automated Routing **Approval Process Control** - Approval Process Control **Contract Management Platform Features** - Contract Creation - Customizable Templates - Contract Editing - Contract Attachments - Contract Collaboration - Approval Process - Notifications & Reminders - Contract Database - Integrations / APIs - Reporting & Dashboards - Government Contracts - Specialty Contracts - Alerts/Notifications - Third-Party Integrations **Platform Basics** - Reporting - Activity Dashboard - Cloud - Mobility - Historical Reporting **Platform Basics** - Reporting - Activity Dashboard - Cloud - Mobility - Contact Management - Forms Management - Records Management - Task Management - Conflict Management - Workflow Management - Compliance Management - Communication Management - Email Management - Contract/License Management - Billing Rate Management - Calendar Management - Legal Case Management **Contract Creation & Management** - Contract Creation - Contract Templates - Contract Editing - Contract Attachments **Document Management** - Closing Book - E-signature - Document Management **Workflow Orchestration** - Configurable Multi-Step Workflows - Multi-Stakeholder Approvals and Review Cycles - Integrations - Rule-Based Routing - Automated Task Creation and Progression **Content Management** - Document Management - Calendar Integration - Workflow - Accounting Integration - Financial Management - Invoice Management - Portfolio Management - Contract/License Management - Patent/Trademark Management - Client Management - Case Management - Email Management - Workflow Management - Calendar Management - Task Management - Deadline Management - Docket Management - Compliance Management - Conflict Management - Communication Management - Docket Management **Content Management** - Document Management - Calendar Integration - Workflow - Deadline Management - Appointment Management **Collaboration** - Contract Collaboration - Approval Process **Collaboration** - Flexible - Client Access - Reports - Checklists **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **AI-Powered Legal Work** - AI Legal Drafting - AI Document Review and Analysis - AI Data Extraction **Time & Billing** - Time Tracking - Payments - Billing - Activity Tracking - Expense Tracking - Billable Items Tracking - Email Tracking - Task Progress Tracking **Other Platform Features** - Notifications & Reminders - Contract Database - Contract Compliance - Integrations / APIs - E-Signature **Agentic AI - Legal Case Management** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Calendar/Reminder System - Third-Party Integrations **Agentic AI - Contract Management** - Autonomous Task Execution **Standardization and Governance** - Workflow Templates - Role-Based Permissions **Additional Functionality** - Billing & Invoicing - Document Automation - Customizable Reports - Electronic Signature - Generative AI - Accounting - Alerts/Notifications - Document Templates - Trust Accounting - Client Portal - Reporting & Statistics - Data Import/Export - Access Controls/Permissions - SSL Security - For Legal Professionals - AI Copilot - Case Notes - Full Text Search - Automatic Backup - Customizable Forms - Activity Tracking - Electronic Payments - Predictive Analytics - Contact Database - Customizable Fields - Customer Database - Reminders - Document Storage - Court Records Search - API - Data Visualization - Two-Factor Authentication - Interaction Tracking - Version Control - Credit Card Processing - Status Tracking - Customizable Templates - Expense Tracking - Billable Items Tracking - Time & Expense Tracking - Online Payments - 2-Way Messaging - Billable & Non-Billable Hours - Mobile App **Additional Functionality** - Reporting/Analytics - Electronic Signature - Full Text Search - Data Import/Export - CRM - Audit Management - Digital Signature - Contract Drafting - Activity Tracking - Customizable Reports - Sell Side (Customers) - Task Management - Renewal Management - Annotations - Workflow Management - Data Extraction - Audit Trail - Contract Negotiation - Drag & Drop - Document Storage - Customizable Fields - AI Redlining - Version Control - Completion Tracking - Contact Management - Access Controls/Permissions - AI Copilot - Document Review - Customizable Branding - Configurable Workflow - Document Management - Compliance Tracking - Buy Side (Suppliers) - Payment Processing **Contract Data** - Reporting & Dashboards - Advanced Contract Analytics **Agentic AI - Legal Practice Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Additional Functionality** - Billing & Invoicing - Document Automation - Customizable Reports - Electronic Signature - Generative AI - Accounting - Alerts/Notifications - Document Templates - Trust Accounting - Client Portal - Reporting & Statistics - Data Import/Export - Access Controls/Permissions - SSL Security - For Legal Professionals - AI Copilot - Case Notes - Full Text Search - Reminders - API - Customizable Templates - AI Summarization - Document Generation - Case Law Research - AI Redlining - CRM - Customizable Fields - Collaboration Tools - Secure Data Storage - Search/Filter - Mobile Access - Backup and Recovery - Payment Processing - Customizable Forms **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Contract Lifecycle Management (CLM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top HighQ Alternatives - [LinkSquares](https://www.g2.com/products/linksquares/reviews) - 4.7/5.0 (436 reviews) - [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) - 4.3/5.0 (497 reviews) - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - 4.6/5.0 (991 reviews)