--- title: HighLevel Reviews meta\_title: 'HighLevel Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 651 reviews by the users' company size, role or industry to find out how HighLevel works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 651 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### HighLevel Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **flexibility and affordability** of HighLevel, praising its comprehensive features and seamless integrations. [(155 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503741&qs=pros-and-cons#reviews) Users appreciate the **efficiency and customer service** of HighLevel, enjoying comprehensive options without extra costs. [(138 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1500973&qs=pros-and-cons#reviews) Users appreciate the **excellent customer support** of HighLevel, which enhances overall satisfaction and functionality. [(135 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501879&qs=pros-and-cons#reviews) Users value the **extensive features** of HighLevel, applauding the innovative tools that enhance their marketing capabilities. [(125 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501513&qs=pros-and-cons#reviews) Users value the **intuitive automation** capabilities of HighLevel, enhancing functionality and streamlining client management effortlessly. [(122 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501244&qs=pros-and-cons#reviews) Users find the **learning curve challenging** , as the complexity and constant updates can be overwhelming. [(140 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503289&qs=pros-and-cons#reviews) Users desire **more features** in HighLevel, particularly for email marketing and live streaming integrations. [(91 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503661&qs=pros-and-cons#reviews) Users find a **steep learning curve** with HighLevel, which can be challenging for those unprepared for extensive training. [(89 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503494&qs=pros-and-cons#reviews) Users find HighLevel to be **not intuitive** , facing confusion due to its complexity and extensive information. [(56 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503699&qs=pros-and-cons#reviews) Users express frustration over **poor customer support** , often receiving unhelpful, vague responses to their inquiries. [(52 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501956&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of HighLevel ##### 1. Features Users love the **flexibility and affordability** of HighLevel, praising its comprehensive features and seamless integrations. [ See 155 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503741&qs=pros-and-cons#reviews) See Related User Reviews ![Bill B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill B.") BB Bill B. Mid-Market (51-1000 emp.) 5.0/5 "if you can survive the learning curve which is very steep you can make money with this program" What do you like about HighLevel? Go high level is an extremely difficult program. This is because it integrates so many different types of marketing into one platform. It's taken me a ![Christian K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian K.") CK Christian K. Small-Business (50 or fewer emp.) 4.0/5 "HighLevel Streamlines Email Campaigns, Automations, and Client Communication at Scale" What do you like about HighLevel? HighLevel provides an all-in-one platform for managing email campaigns, automations, and client communication at scale. As a marketing agency, we use ##### 2. Helpful Users appreciate the **efficiency and customer service** of HighLevel, enjoying comprehensive options without extra costs. [ See 138 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1500973&qs=pros-and-cons#reviews) See Related User Reviews ![SATYAM S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SATYAM S.") SS SATYAM S. Small-Business (50 or fewer emp.) 5.0/5 "Seamless Dashboard, Effortless Automation" What do you like about HighLevel? I find HighLevel to be really great for managing everything from one dashboard, which includes my payments and outreach setup. The ease of building we ![Rich P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich P.") RP Rich P. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Digital Marketing Hub That Delivers" What do you like about HighLevel? Having everything digital marketing-related in one place is great. They also have some great support people, like Harismita N. that takes the time to ##### 3. Customer Support Users appreciate the **excellent customer support** of HighLevel, which enhances overall satisfaction and functionality. [ See 135 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501879&qs=pros-and-cons#reviews) See Related User Reviews ![Rich P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich P.") RP Rich P. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Digital Marketing Hub That Delivers" What do you like about HighLevel? Having everything digital marketing-related in one place is great. They also have some great support people, like Harismita N. that takes the time to ![Christian K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian K.") CK Christian K. Small-Business (50 or fewer emp.) 4.0/5 "HighLevel Streamlines Email Campaigns, Automations, and Client Communication at Scale" What do you like about HighLevel? HighLevel provides an all-in-one platform for managing email campaigns, automations, and client communication at scale. As a marketing agency, we use ##### 4. Feature Richness Users value the **extensive features** of HighLevel, applauding the innovative tools that enhance their marketing capabilities. [ See 125 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501513&qs=pros-and-cons#reviews) See Related User Reviews ![Rich P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich P.") RP Rich P. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Digital Marketing Hub That Delivers" What do you like about HighLevel? Having everything digital marketing-related in one place is great. They also have some great support people, like Harismita N. that takes the time to ![Bill B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill B.") BB Bill B. Mid-Market (51-1000 emp.) 5.0/5 "if you can survive the learning curve which is very steep you can make money with this program" What do you like about HighLevel? Go high level is an extremely difficult program. This is because it integrates so many different types of marketing into one platform. It's taken me a ##### 5. Automation Users value the **intuitive automation** capabilities of HighLevel, enhancing functionality and streamlining client management effortlessly. [ See 122 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501244&qs=pros-and-cons#reviews) See Related User Reviews ![Holly D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Holly D.") HD Holly D. Small-Business (50 or fewer emp.) 3.5/5 "All-in-One Automation Powerhouse, But a Bit Overwhelming to Learn" What do you like about HighLevel? Everything is all in one place. Once you figure out how to use it all it's very easy to duplicate automation and workflows to get more work done faste ![Christian K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian K.") CK Christian K. Small-Business (50 or fewer emp.) 4.0/5 "HighLevel Streamlines Email Campaigns, Automations, and Client Communication at Scale" What do you like about HighLevel? HighLevel provides an all-in-one platform for managing email campaigns, automations, and client communication at scale. As a marketing agency, we use ### 5 Cons or Disadvantages of HighLevel ##### 1. Learning Curve Users find the **learning curve challenging** , as the complexity and constant updates can be overwhelming. [ See 140 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503289&qs=pros-and-cons#reviews) See Related User Reviews ![Rich P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich P.") RP Rich P. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Digital Marketing Hub That Delivers" What do you dislike about HighLevel? It can be overwhelming to pick up initially. ![Bill B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill B.") BB Bill B. Mid-Market (51-1000 emp.) 5.0/5 "if you can survive the learning curve which is very steep you can make money with this program" What do you dislike about HighLevel? As I mentioned in the previous box go high level is extremely difficult to learn there's no easy way. If you took it and you only sold it as each indi ##### 2. Missing Features Users desire **more features** in HighLevel, particularly for email marketing and live streaming integrations. [ See 91 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503661&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Flexibility and Affordability Make It Stand Out" What do you dislike about HighLevel? I wish the email marketing side had a few more features. ![Guillermo R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guillermo R.") GR Guillermo R. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Marketing Platform for Agencies—Everything You Need in One Place" What do you dislike about HighLevel? Dashboard features are limited, and landing page conversion optimization can be challenging. ##### 3. Steep Learning Curve Users find a **steep learning curve** with HighLevel, which can be challenging for those unprepared for extensive training. [ See 89 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503494&qs=pros-and-cons#reviews) See Related User Reviews ![Rich P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich P.") RP Rich P. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Digital Marketing Hub That Delivers" What do you dislike about HighLevel? It can be overwhelming to pick up initially. ![Bill B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill B.") BB Bill B. Mid-Market (51-1000 emp.) 5.0/5 "if you can survive the learning curve which is very steep you can make money with this program" What do you dislike about HighLevel? As I mentioned in the previous box go high level is extremely difficult to learn there's no easy way. If you took it and you only sold it as each indi ##### 4. Not Intuitive Users find HighLevel to be **not intuitive** , facing confusion due to its complexity and extensive information. [ See 56 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503699&qs=pros-and-cons#reviews) See Related User Reviews ![Bill B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill B.") BB Bill B. Mid-Market (51-1000 emp.) 5.0/5 "if you can survive the learning curve which is very steep you can make money with this program" What do you dislike about HighLevel? As I mentioned in the previous box go high level is extremely difficult to learn there's no easy way. If you took it and you only sold it as each indi ![Josh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh R.") JR Josh R. 5.0/5 "Versatile Automation Tool, Needs Intuitive Enhancements" What do you dislike about HighLevel? I find HighLevel not intuitive, and it takes a lot of time to run a bit of trial and error before things work right. It feels like a mediocre cafeteri ##### 5. Poor Customer Support Users express frustration over **poor customer support** , often receiving unhelpful, vague responses to their inquiries. [ See 52 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501956&qs=pros-and-cons#reviews) See Related User Reviews ![Piyush M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piyush M.") PM Piyush M. 5.0/5 "Comprehensive CRM with Stellar Support" What do you dislike about HighLevel? I think the support system could be really strong when it comes to building websites and all. There should be someone who is a specialist to actually ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 1.5/5 "Support Needs Major Improvement—Wrong Info and Abrupt Call Ending" What do you dislike about HighLevel? On the outboarding call, the guy is telling me info that I am pretty sure was wrong and then just hung up on me when I questioned him. ![Heather W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather W.") HW Heather W. Marketing and Communications Strategist Consulting Small-Business (50 or fewer emp.) 12/10/2025 "Comprehensive Features, But Steep Learning Curve" 2.5/5 What do you like best about HighLevel? It's comprehensive. You can use it as a CRM tool as well as a social media tool. The dashboard offers a thorough overview and analytics. Review collected by and hosted on G2.com. What do you dislike about HighLevel? There is a learning curve. It's not very intuitive and there are many layers so you need to spend time to learn it. It's not a plug in and go. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? I needed a CRM tool to track my sales funnel. It also helps me post on social media. Review collected by and hosted on G2.com. Show More Response from Shaun Clark of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12072537/official_response/edit) It would be great to hear your perspective directly if you’re willing please book a call with our head of product here: http://speakwith.us/sean-kim Current UserValidated ReviewerSource: Organic ![Denis M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Denis M.") DM Denis M. Co-Founder Information Technology and Services Small-Business (50 or fewer emp.) 1/27/2026 "The Foundation of My Business: Great Automations, Payments, AI & Omnichannel" 5/5 What do you like best about HighLevel? It runs my business and is the foundation of nearly everything I do—automations, payments, AI, communications, and social omnichannel. It’s great. Review collected by and hosted on G2.com. What do you dislike about HighLevel? The learning curve is quite steep, and onboarding both clients and staff can be challenging. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? Centralized source of truth where nearly all my clients and contacts live. Review collected by and hosted on G2.com. Show More Response from Chase Buckner of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12266866/official_response/edit) Thanks for the review Denis! Glad to hear HighLevel has become the foundation of your biz 💪 Have you considered creating a Course in the Course Builder to help with onboarding? I know a lot of Agency Users have had success with that approach. Current UserValidated ReviewerIncentivizedSource: G2 invite ![Glory A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Glory A.") GA Glory A. Frontend Developer Small-Business (50 or fewer emp.) 7/4/2025 "Powerful all in one marketing platform with great automation tools" 5/5 What do you like best about HighLevel? I love that HighLevel combines CRM, email marketing, funnels, and automation all in one place, which saves time and reduces the need for multiple tools. The automation workflows are especially powerful and customizable, allowing us to build sophisticated client campaigns with ease. It’s also white-label friendly, which adds value for agencies like mine. Review collected by and hosted on G2.com. What do you dislike about HighLevel? The learning curve can be a bit steep for new users, especially when setting up complex automations or integrations. Some features could use better documentation or tutorials, and support response times vary depending on the issue. Also, the interface could be more intuitive in certain areas, particularly with funnel and website editing tools. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? HighLevel solves the problem of juggling multiple disconnected tools for marketing, CRM, SMS/email campaigns, scheduling, and automation. Instead of paying for separate platforms like ClickFunnels, Mailchimp, Calendly, and HubSpot, I can do everything in one unified dashboard. It has helped me save time, reduce costs, and increase client satisfaction by streamlining operations and improving follow-up communication. Review collected by and hosted on G2.com. Show More Response from Jonathan Evans of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-11363924/official_response/edit) We're thrilled to hear that HighLevel’s all-in-one platform is helping you streamline your operations, reduce costs, and deliver greater value to your clients—especially through our automation workflows and white-label flexibility. It's fantastic to know that consolidating tools like funnels, CRM, email marketing, and scheduling into one dashboard is making a real impact for your agency. We also appreciate your constructive feedback regarding the learning curve and documentation. We’re actively working to improve our onboarding experience, expand our tutorial library, and make key areas like funnel and website editing even more intuitive. Your input helps guide those improvements. If you ever need support or have ideas to share, we’re here to help. Thanks again for being part of the HighLevel community—we’re excited to continue growing with you! —The HighLevel Team Current UserValidated ReviewerIncentivizedSource: G2 invite LS Leonardo S. Social Media Marketing Expert Marketing and Advertising Mid-Market (51-1000 emp.) 3/26/2026 "A Complete, Affordable CRM You Can Implement Quickly" 4.5/5 What do you like best about HighLevel? This is the most complete CRM out there without having to pay thousands of dollars for, it can be implemented quite quickly and it can be used every day Review collected by and hosted on G2.com. What do you dislike about HighLevel? The integration part can have some problems, especially with Whatsapp due to bad sync Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? It solves the need to have multiple softwares to use all marketing functionalities Review collected by and hosted on G2.com. Show More Response from Chase Buckner of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12550063/official_response/edit) Thanks for the review Leo! Glad to hear you've been able to consolidate tools for all your marketing ! Validated ReviewerSource: Organic ![Marcell C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marcell C.") MC Marcell C. Marketing Coordinator Marketing and Advertising Small-Business (50 or fewer emp.) 7/1/2025 Guest users or non-business users of the software, not included in G2 scores. "A single platform to manage absolutely everything related to Marketing and CRM" 4.5/5 What do you like best about HighLevel? - It has everything you need to manage and improve your workflow, well integrated and optimized for marketers and CRM professionals. - It can be easily implemented into your organization in just a few days. - People get used to it very quickly thanks to the very detailed and specific UI the app provides. - If you find any trouble, customer support is always active and I haven't found any issues when contacting them for help. - These features made it my main Marketing app to work with in just a few days. We use it daily to manage our CRM, pipelines, calendars, campaigns and everything related to improving the business. Review collected by and hosted on G2.com. What do you dislike about HighLevel? The UX sometimes tends to be messy. This platform is harder to use and get used to than others. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? Before using it, I had 3 apps for daily work, each one with different purposes. Now I can handle every single aspect about my marketing workflow in just a single app. Review collected by and hosted on G2.com. Show More Response from Jonathan Evans of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-11352935/official_response/edit) Thank you so much for your detailed and thoughtful feedback — we’re thrilled to hear how quickly HighLevel became a core part of your daily marketing workflow! It’s great to know that the all-in-one functionality and customer support have been valuable in streamlining your processes. We also appreciate your honesty around the user experience. While we're proud of the depth of our features, we understand that complexity can sometimes make the platform feel overwhelming. To help with this, we’d love to invite you to explore our UI customization and navigation shortcuts, now available under the “Labs” or “Settings” area. These let you personalize your workspace and simplify commonly used workflows. Additionally, we’re actively working on UX/UI refinements throughout the year based on user feedback like yours. If you’re open to it, we’d be happy to schedule a quick call with our product team to better understand which areas feel the most cumbersome so we can continue improving the experience. Thanks again for being a part of the HighLevel community — we're excited to keep growing with you! Current UserValidated ReviewerSource: Organic ![Talon M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talon M.") TM Talon M. CTO Small-Business (50 or fewer emp.) 9/16/2025 "GoHighLevel has potential, but it’s not as strong as it could be." 3.5/5 What do you like best about HighLevel? GoHighLevel can be a good fit for smaller businesses with simpler needs. For those with modest customer bases who benefit from straightforward automations and basic CRM functionality, it provides a cost-effective, all-in-one option. Review collected by and hosted on G2.com. What do you dislike about HighLevel? Feature rollouts are slow, and the platform can feel restrictive for businesses that require complex, custom automations. Larger companies that need intricate workflows may find it very limited compared to other CRM's. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? convenience — it handles the essentials without needing complex integrations. For companies with smaller customer bases, this saves time and reduces tech overhead. But for larger operations that need advanced, highly customized automations, the platform doesn’t provide enough flexibility, so its benefits are limited in that scenario. Review collected by and hosted on G2.com. Show More Response from Jonathan Evans of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-11688127/official_response/edit) Thank you, Talon, for taking the time to share your thoughtful feedback. We’re glad to hear that HighLevel has been a good fit for smaller businesses looking for a cost-effective, all-in-one platform to handle CRM and automation essentials. We appreciate your insights about feature expansion and workflow flexibility. Our product team is actively focused on releasing more advanced automation tools, deeper customization options, and broader API capabilities to better support larger or more complex business structures. Your perspective is incredibly valuable — feedback like yours helps us continue evolving to meet the needs of businesses of all sizes. Thank you again for your honesty and for being part of the HighLevel community. — The GoHighLevel Team Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite ![Wandile. S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wandile. S.") WS Wandile. S. Consultant Small-Business (50 or fewer emp.) 1/20/2026 "Great Features, but Billing Support Is Slow and Hard to Reach" 2/5 What do you like best about HighLevel? I enjoy the features and the effectiveness it provides for my clients. Review collected by and hosted on G2.com. What do you dislike about HighLevel? Customer support (Billing Department): The response time is very long, and there’s no direct way to contact them, so you’re left waiting for a reply. This can be detrimental when you have 300+ sub accounts Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? Automation & CRM Review collected by and hosted on G2.com. Show More Response from Chase Buckner of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12233826/official_response/edit) Sorry we let you down Wandile! Hopefully your issue has been solved by now but if not, shoot me an email so I can help run it down (chase at gohighlevel.com) 👍 Current UserValidated ReviewerSource: Organic ![Biju Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Biju Y.") BY Biju Y. Advisor Enterprise (\> 1000 emp.) 1/14/2026 "Great One-Stop CRM and Automation Platform for Businesses of Any Size" 4.5/5 What do you like best about HighLevel? It’s a great platform and a true one-stop solution for CRM needs and automation. In my experience, it’s suitable for small, medium, and large businesses alike. Review collected by and hosted on G2.com. What do you dislike about HighLevel? The product cannot be custom built for a specific client Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? It creates websites, builds automations, and provides AI features for voice and conversational AI. Review collected by and hosted on G2.com. Show More Response from Chase Buckner of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12213560/official_response/edit) Thanks Biju! Glad to hear you're digging the platform. Current UserValidated ReviewerIncentivizedSource: G2 invite ![Megan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Megan S.") MS Megan S. Owner Small-Business (50 or fewer emp.) 12/22/2025 "All-in-One Marketing Platform That Saves Time" 5/5 What do you like best about HighLevel? I like that I don’t have to juggle five different tools anymore. CRM, email, SMS, funnels, calendars, and automation all live in one dashboard. Review collected by and hosted on G2.com. What do you dislike about HighLevel? Sometimes the dashboard lags or pages don’t load as expected, which can be frustrating when I’m trying to work fast. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? Saves time, reduces subscription costs, and eliminates tool fatigue. Higher conversion rates and more reliable revenue streams. Review collected by and hosted on G2.com. Show More Response from Jonathan Evans of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12131129/official_response/edit) Thank you for sharing your experience! We’re so glad HighLevel is helping you simplify your tech stack and bring everything into one unified dashboard. Saving time, reducing costs, and improving conversions is exactly what we strive to support. We also appreciate your feedback about occasional lag — performance is important, and our team is continuously working to optimize speed and reliability. Thanks for being part of the HighLevel community! — The HighLevel Team Current UserValidated ReviewerSource: Organic Review from User Profile ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") GA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 3/30/2026 "Seamless Multi-Client Integration at a Great Single Price" 4.5/5 What do you like best about HighLevel? I love the integration with all the client tools. I can use it across multiple clients while paying a single price, which makes it really convenient. Review collected by and hosted on G2.com. What do you dislike about HighLevel? The interface feels outdated, and it isn’t very colorful or easy to look at. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? The organization of files, concepts, and strategies between clients. Review collected by and hosted on G2.com. Show More Response from Chase Buckner of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12563212/official_response/edit) Thanks for the review! Glad you're enjoying the all-in-one toolset and the flat pricing. We're working hard on a big interface enhancement, so stay tuned! 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