--- title: HighLevel Reviews meta\_title: 'HighLevel Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 651 reviews by the users' company size, role or industry to find out how HighLevel works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 651 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### HighLevel Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **flexibility and affordability** of HighLevel, praising its comprehensive features and seamless integrations. [(155 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503741&qs=pros-and-cons#reviews) Users appreciate the **efficiency and customer service** of HighLevel, enjoying comprehensive options without extra costs. [(138 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1500973&qs=pros-and-cons#reviews) Users appreciate the **excellent customer support** of HighLevel, which enhances overall satisfaction and functionality. [(135 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501879&qs=pros-and-cons#reviews) Users value the **extensive features** of HighLevel, applauding the innovative tools that enhance their marketing capabilities. [(125 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501513&qs=pros-and-cons#reviews) Users value the **intuitive automation** capabilities of HighLevel, enhancing functionality and streamlining client management effortlessly. [(122 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501244&qs=pros-and-cons#reviews) Users find the **learning curve challenging** , as the complexity and constant updates can be overwhelming. [(140 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503289&qs=pros-and-cons#reviews) Users desire **more features** in HighLevel, particularly for email marketing and live streaming integrations. [(91 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503661&qs=pros-and-cons#reviews) Users find a **steep learning curve** with HighLevel, which can be challenging for those unprepared for extensive training. [(89 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503494&qs=pros-and-cons#reviews) Users find HighLevel to be **not intuitive** , facing confusion due to its complexity and extensive information. [(56 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503699&qs=pros-and-cons#reviews) Users express frustration over **poor customer support** , often receiving unhelpful, vague responses to their inquiries. [(52 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501956&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of HighLevel ##### 1. Features Users love the **flexibility and affordability** of HighLevel, praising its comprehensive features and seamless integrations. [ See 155 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503741&qs=pros-and-cons#reviews) See Related User Reviews ![Bill B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill B.") BB Bill B. Mid-Market (51-1000 emp.) 5.0/5 "if you can survive the learning curve which is very steep you can make money with this program" What do you like about HighLevel? Go high level is an extremely difficult program. This is because it integrates so many different types of marketing into one platform. It's taken me a ![Christian K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian K.") CK Christian K. Small-Business (50 or fewer emp.) 4.0/5 "HighLevel Streamlines Email Campaigns, Automations, and Client Communication at Scale" What do you like about HighLevel? HighLevel provides an all-in-one platform for managing email campaigns, automations, and client communication at scale. As a marketing agency, we use ##### 2. Helpful Users appreciate the **efficiency and customer service** of HighLevel, enjoying comprehensive options without extra costs. [ See 138 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1500973&qs=pros-and-cons#reviews) See Related User Reviews ![SATYAM S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SATYAM S.") SS SATYAM S. Small-Business (50 or fewer emp.) 5.0/5 "Seamless Dashboard, Effortless Automation" What do you like about HighLevel? I find HighLevel to be really great for managing everything from one dashboard, which includes my payments and outreach setup. The ease of building we ![Rich P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich P.") RP Rich P. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Digital Marketing Hub That Delivers" What do you like about HighLevel? Having everything digital marketing-related in one place is great. They also have some great support people, like Harismita N. that takes the time to ##### 3. Customer Support Users appreciate the **excellent customer support** of HighLevel, which enhances overall satisfaction and functionality. [ See 135 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501879&qs=pros-and-cons#reviews) See Related User Reviews ![Rich P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich P.") RP Rich P. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Digital Marketing Hub That Delivers" What do you like about HighLevel? Having everything digital marketing-related in one place is great. They also have some great support people, like Harismita N. that takes the time to ![Christian K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian K.") CK Christian K. Small-Business (50 or fewer emp.) 4.0/5 "HighLevel Streamlines Email Campaigns, Automations, and Client Communication at Scale" What do you like about HighLevel? HighLevel provides an all-in-one platform for managing email campaigns, automations, and client communication at scale. As a marketing agency, we use ##### 4. Feature Richness Users value the **extensive features** of HighLevel, applauding the innovative tools that enhance their marketing capabilities. [ See 125 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501513&qs=pros-and-cons#reviews) See Related User Reviews ![Rich P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich P.") RP Rich P. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Digital Marketing Hub That Delivers" What do you like about HighLevel? Having everything digital marketing-related in one place is great. They also have some great support people, like Harismita N. that takes the time to ![Bill B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill B.") BB Bill B. Mid-Market (51-1000 emp.) 5.0/5 "if you can survive the learning curve which is very steep you can make money with this program" What do you like about HighLevel? Go high level is an extremely difficult program. This is because it integrates so many different types of marketing into one platform. It's taken me a ##### 5. Automation Users value the **intuitive automation** capabilities of HighLevel, enhancing functionality and streamlining client management effortlessly. [ See 122 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501244&qs=pros-and-cons#reviews) See Related User Reviews ![Holly D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Holly D.") HD Holly D. Small-Business (50 or fewer emp.) 3.5/5 "All-in-One Automation Powerhouse, But a Bit Overwhelming to Learn" What do you like about HighLevel? Everything is all in one place. Once you figure out how to use it all it's very easy to duplicate automation and workflows to get more work done faste ![Christian K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian K.") CK Christian K. Small-Business (50 or fewer emp.) 4.0/5 "HighLevel Streamlines Email Campaigns, Automations, and Client Communication at Scale" What do you like about HighLevel? HighLevel provides an all-in-one platform for managing email campaigns, automations, and client communication at scale. As a marketing agency, we use ### 5 Cons or Disadvantages of HighLevel ##### 1. Learning Curve Users find the **learning curve challenging** , as the complexity and constant updates can be overwhelming. [ See 140 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503289&qs=pros-and-cons#reviews) See Related User Reviews ![Rich P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich P.") RP Rich P. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Digital Marketing Hub That Delivers" What do you dislike about HighLevel? It can be overwhelming to pick up initially. ![Bill B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill B.") BB Bill B. Mid-Market (51-1000 emp.) 5.0/5 "if you can survive the learning curve which is very steep you can make money with this program" What do you dislike about HighLevel? As I mentioned in the previous box go high level is extremely difficult to learn there's no easy way. If you took it and you only sold it as each indi ##### 2. Missing Features Users desire **more features** in HighLevel, particularly for email marketing and live streaming integrations. [ See 91 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503661&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Flexibility and Affordability Make It Stand Out" What do you dislike about HighLevel? I wish the email marketing side had a few more features. ![Guillermo R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guillermo R.") GR Guillermo R. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Marketing Platform for Agencies—Everything You Need in One Place" What do you dislike about HighLevel? Dashboard features are limited, and landing page conversion optimization can be challenging. ##### 3. Steep Learning Curve Users find a **steep learning curve** with HighLevel, which can be challenging for those unprepared for extensive training. [ See 89 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503494&qs=pros-and-cons#reviews) See Related User Reviews ![Rich P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich P.") RP Rich P. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Digital Marketing Hub That Delivers" What do you dislike about HighLevel? It can be overwhelming to pick up initially. ![Bill B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill B.") BB Bill B. Mid-Market (51-1000 emp.) 5.0/5 "if you can survive the learning curve which is very steep you can make money with this program" What do you dislike about HighLevel? As I mentioned in the previous box go high level is extremely difficult to learn there's no easy way. If you took it and you only sold it as each indi ##### 4. Not Intuitive Users find HighLevel to be **not intuitive** , facing confusion due to its complexity and extensive information. [ See 56 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503699&qs=pros-and-cons#reviews) See Related User Reviews ![Bill B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill B.") BB Bill B. Mid-Market (51-1000 emp.) 5.0/5 "if you can survive the learning curve which is very steep you can make money with this program" What do you dislike about HighLevel? As I mentioned in the previous box go high level is extremely difficult to learn there's no easy way. If you took it and you only sold it as each indi ![Josh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh R.") JR Josh R. 5.0/5 "Versatile Automation Tool, Needs Intuitive Enhancements" What do you dislike about HighLevel? I find HighLevel not intuitive, and it takes a lot of time to run a bit of trial and error before things work right. It feels like a mediocre cafeteri ##### 5. Poor Customer Support Users express frustration over **poor customer support** , often receiving unhelpful, vague responses to their inquiries. [ See 52 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501956&qs=pros-and-cons#reviews) See Related User Reviews ![Piyush M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piyush M.") PM Piyush M. 5.0/5 "Comprehensive CRM with Stellar Support" What do you dislike about HighLevel? I think the support system could be really strong when it comes to building websites and all. There should be someone who is a specialist to actually ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 1.5/5 "Support Needs Major Improvement—Wrong Info and Abrupt Call Ending" What do you dislike about HighLevel? On the outboarding call, the guy is telling me info that I am pretty sure was wrong and then just hung up on me when I questioned him. ![Ariel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ariel B.") AB Ariel B. iT and Ai Developer Small-Business (50 or fewer emp.) 5/20/2026 "All-in-One Features and IVR from a Growing Company" 4/5 What do you like best about HighLevel? It offers all-in-one features and an IVR. I also like that it’s a young company that keeps growing and expanding. Review collected by and hosted on G2.com. What do you dislike about HighLevel? Not easy to connect to, and overwhelming Ai Agent, when all I need it was someone (real person) to talk to Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? IVR, MArketing, Ai receptionist Review collected by and hosted on G2.com. Show More Response from Chase Buckner of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12848026/official_response/edit) Thanks for the review Ariel! Glad to hear you're making use of the all-in-one toolkit, especially the IVR functionality! Hop on Zoom with the team any time at speakwith.us/success and we'll be happy to help build out your AI Agents! Validated ReviewerSource: Organic ![James B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "James B.") JB James B. Founder Small-Business (50 or fewer emp.) 1/6/2026 "All-in-One CRM with Great Community and Flexibility" 4.5/5 What do you like best about HighLevel? All In one tool, think of it like a pocket knife that does it all, great community and support behind it as well. Can build on it and use what you need and affordable SaaS CRM you can use internally or white label easily Review collected by and hosted on G2.com. What do you dislike about HighLevel? Certain features get changed or buggy, Agency level this is the software, Enterprise level not for you Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? Automation and API calls while making phone calls Review collected by and hosted on G2.com. Show More Response from Jonathan Evans of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-11255619/official_response/edit) Thank you for your thoughtful review! We love the “pocket knife” comparison — that’s exactly the kind of flexibility we aim to provide. It’s great to hear that the all-in-one functionality, white-label capabilities, and community support are delivering value for you. We also appreciate your honest feedback regarding occasional feature changes or bugs. We’re continuously working to improve stability and ensure updates enhance the experience. Thanks for being part of the HighLevel community! — The HighLevel Team Current UserValidated ReviewerIncentivizedSource: G2 invite ![Connie S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Connie S.") CS Connie S. Owner/Operator Small-Business (50 or fewer emp.) 12/10/2025 "Intuitive CRM with Excellent Support" 4.5/5 What do you like best about HighLevel? I like that HighLevel is easy to use and intuitive, which makes managing tasks straightforward. The good support chat is a big plus for resolving any issues quickly. I also like the data entry feature. Additionally, the initial setup was very easy, even though I needed to call my account manager to ensure I had the right access for bulk uploads, it was still a smooth process. The product offers more capacity, which was one of the reasons for switching from HubSpot. Review collected by and hosted on G2.com. What do you dislike about HighLevel? I have a feature in the newsletter section to add things easily like contact name, but that feature is kinda hidden. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? HighLevel helps with newsletters, contact tagging, and managing funnels, making CRM more efficient for me. Review collected by and hosted on G2.com. Show More Response from Jonathan Evans of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12071262/official_response/edit) Thank you for the great review! We’re happy to hear that you find HighLevel intuitive and easy to use, and that our support chat and account management helped make your setup smooth—especially during bulk uploads. It’s great to know the added capacity and features made HighLevel a strong alternative to HubSpot for your needs. We also appreciate your feedback about the newsletter feature visibility. Input like this helps us continue improving usability and discoverability across the platform. Thanks for being part of the HighLevel community—we’re glad to support you as you continue to grow! Validated ReviewerIncentivizedSource: G2 invite PT Paul T. Customer Service Associate Small-Business (50 or fewer emp.) 9/4/2025 "Exceptional SaaS with Powerful CRM" 5/5 What do you like best about HighLevel? GHL easily integrates with other platforms making data transfer seamless. I've been using the platform daily for the past 10 months and it the experience has been awesome. Customer support also does great in addressing latency issues when it happens (experienced once in 10months). Review collected by and hosted on G2.com. What do you dislike about HighLevel? marking new cases unread sometimes do not work as intended Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? the integration between GHL, blade and AT makes is a breeze to transfer and use data across all platforms. reaching out to clients using the tool also eliminates (or at least lessen) the need to have a second email service. The reliability of the tool is remarkable and only had one issue which i think wasn't due to the platform itself. SMS through Mobiz were delayed but was fixed after a short time. Review collected by and hosted on G2.com. Show More Response from Jonathan Evans of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-11640369/official_response/edit) Thank you so much for your outstanding review! We’re thrilled to hear that HighLevel has been a reliable, seamless part of your daily workflow and that integrations with other platforms have made your data management effortless. It’s great to know that our support team was able to resolve your latency issue quickly — we always aim to deliver prompt and effective assistance. We appreciate your note about the “mark as unread” function, and we’ve shared this with our product team for review as part of our ongoing improvements. We’re grateful for your continued trust and thrilled that HighLevel is helping streamline your communications and integrations. Thank you for being such an engaged member of the HighLevel community! — The GoHighLevel Team Current UserValidated ReviewerSource: Organic ![Alejandro T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alejandro T.") AT Alejandro T. Cofounder Marketing and Advertising Small-Business (50 or fewer emp.) 4/10/2026 "Excellent Customization, Interface Needs Improvement" 4/5 What do you like best about HighLevel? I really like the customization that HighLevel offers. I appreciate the number of addons it has, which allows for creating many automations. Also, I love that it connects with many third-party software. Review collected by and hosted on G2.com. What do you dislike about HighLevel? The interface, the usability. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? Help me create my own fully customized CRM and make the salespeople have to invest much less time. Review collected by and hosted on G2.com. Show More Response from Chase Buckner of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12613076/official_response/edit) Thanks for the review Alejandro! Glad to hear you're digging the power of HighLevel automations. We have lots of UX improvements cooking right now, so stay tuned! Validated ReviewerSource: OrganicAI Translated ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services") UC Verified User in Consumer Services Small-Business (50 or fewer emp.) 9/30/2025 "Great all-in-one tool for keeping everything in one place" 5/5 What do you like best about HighLevel? What I appreciate most is how this tool helps me stay organized without having to juggle multiple platforms. With the CRM, automations, calendar, and client communication all integrated, it saves me a significant amount of time. It streamlines following up with leads, tracking conversations, and ensures that nothing falls through the cracks. Review collected by and hosted on G2.com. What do you dislike about HighLevel? When you first start using the system, the sheer number of features can be a bit overwhelming. Certain aspects aren’t particularly intuitive, which means there’s a noticeable learning curve. However, once you become familiar with how everything works, it’s a great experience. I do wish there were more step-by-step guides available to help make the onboarding process easier. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? HighLevel allows me to store all my client information, conversations, and follow-ups in a single location. Rather than switching between multiple tools, I can handle lead management, appointment scheduling, and task automation all within one platform. This not only saves me time but also helps me stay organized and ensures I keep up with communication, so nothing gets overlooked. Review collected by and hosted on G2.com. Show More Response from Jonathan Evans of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-11745290/official_response/edit) Thank you so much for sharing your thoughtful feedback! We’re thrilled to hear that HighLevel is helping you stay organized and save time by bringing your CRM, automations, calendar, and client communication together in one platform. It’s great to know the system is making follow-ups and lead management easier for you. We truly appreciate your comments about the learning curve and the need for more step-by-step guides — that’s valuable feedback. Our team is actively expanding onboarding resources and in-app tutorials to make the setup process smoother and more intuitive for new users. We’re so glad HighLevel is streamlining your client communication and helping you keep everything in one place. Thank you for being part of the HighLevel community! — The GoHighLevel Team Current UserValidated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 8/3/2026 "Still Learning, but Promising AI Potential" 4/5 What do you like best about HighLevel? I'm still learning. AI tells me a does a lot, but I haven't seen anything yet Review collected by and hosted on G2.com. What do you dislike about HighLevel? I had difficulty understanding Rajat on my introduction Zoom connection Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? Managing the establishment of Serving.LOVE as an effective non-profit Review collected by and hosted on G2.com. Show More Response from Jonathan Evans of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-13203999/official_response/edit) That's great to hear, thanks! Validated ReviewerSource: Organic JB Jeremy B. Director Small-Business (50 or fewer emp.) 6/16/2026 "Easy to Use Once Learned" 5/5 What do you like best about HighLevel? Ease of use, once learned and understood Review collected by and hosted on G2.com. What do you dislike about HighLevel? It can be overwhelming, given the 100's of uses for Highlevel Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? Automation, contracts, invoices, Review collected by and hosted on G2.com. Show More Response from Chase Buckner of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12965481/official_response/edit) Thanks for the review Jeremy! Glad to hear you digging HighLevel. Hopefully you're taking advantage of the Summer of AI! 😎 Validated ReviewerSource: Organic ![Lorelei M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lorelei M.") LM Lorelei M. Founder Non-Profit Organization Management Mid-Market (51-1000 emp.) 7/13/2025 "From a Laptop to A Team of 50+ Admins and Users Serving Global Online Members (2300 Since 1- 1-2024)" 5/5 What do you like best about HighLevel? What I appreciate most about HighLevel is how it brings everything I need into one platform, helping me simplify and streamline without sacrificing the personal connection I value. As someone committed to compassionate, relationship-centered work, I find that High Level’s automation tools allow me to nurture community and provide meaningful follow-up without feeling overwhelmed. I also appreciate its flexibility and customization, which let me align the platform with my values and mission. For someone who learns by doing and values frugality, HighLevel offers both practical tools and a supportive learning community that make growth feel accessible and aligned with my purpose and mission as a nonprofit using the platform as a fundraising solution for my 501 (c) 3 Review collected by and hosted on G2.com. What do you dislike about HighLevel? What I find most challenging about High Level is that its learning curve can feel steep, especially for someone self-taught or managing things solo. While it offers powerful tools, the platform can sometimes feel overwhelming with its many features and constant updates, making it hard to keep up without dedicated time to learn. I also notice that some areas, like design flexibility and user interface, could be more intuitive and accessible. For someone who values simplicity and clarity, it sometimes takes extra effort to navigate and fully harness all it offers. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? HighLevel is solving the problem of having to manage multiple disconnected tools for communication, marketing, and client management. By bringing everything into one place — CRM, email, SMS, automations, funnels, scheduling, and memberships — it saves me time, reduces costs, and helps me stay organized. This benefits me by letting me focus more on meaningful connection and mission-driven work, rather than getting lost in technical busywork. It supports my values of frugality and compassion by giving me tools to serve my community efficiently, nurture relationships at scale, and grow without sacrificing the personal touch that matters most to me. Review collected by and hosted on G2.com. Show More Response from Jonathan Evans of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-11391741/official_response/edit) Thank you for taking the time to share such a thoughtful and detailed review. We’re honored to know that HighLevel is helping you streamline operations, reduce costs, and most importantly, support your mission-driven work in such a meaningful way. Hearing that our platform enables you to maintain personal connections while serving a growing global community is exactly the kind of impact we strive for. We also appreciate your honest feedback about the learning curve and design usability. We understand that with so many features and updates, it can feel overwhelming at times—especially when managing things solo. We’re constantly working to make the platform more intuitive, and your insights help us prioritize improvements that make HighLevel easier and more accessible for all users. We’re inspired by the work you’re doing with your nonprofit and are proud to be a small part of your journey. Thank you for trusting HighLevel to help you serve and grow your community. — The HighLevel Team Current UserValidated ReviewerSource: Organic ![Rich C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich C.") RC Rich C. Email and SMS Marketing Manager Small-Business (50 or fewer emp.) 1/22/2026 "Seamless Email & SMS Customer Communication, But Not as User-Friendly as I would Like" 3.5/5 What do you like best about HighLevel? The ability to seamlessly communicate with our customers via email or SMS. Review collected by and hosted on G2.com. What do you dislike about HighLevel? It's not as user friendly as I would like. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? Maintaining a neat database of our customers and potential customers all in one spot. It has streamlined the way we do business and has saved our team a lot of time. Review collected by and hosted on G2.com. Show More Response from Chase Buckner of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12245960/official_response/edit) Thanks for the feedback Rich. Glad to hear you're enjoying the consolidated communication feed. 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