--- title: HighLevel Reviews meta\_title: 'HighLevel Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 651 reviews by the users' company size, role or industry to find out how HighLevel works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 651 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### HighLevel Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **flexibility and affordability** of HighLevel, praising its comprehensive features and seamless integrations. [(155 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503741&qs=pros-and-cons#reviews) Users appreciate the **efficiency and customer service** of HighLevel, enjoying comprehensive options without extra costs. [(138 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1500973&qs=pros-and-cons#reviews) Users appreciate the **excellent customer support** of HighLevel, which enhances overall satisfaction and functionality. [(135 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501879&qs=pros-and-cons#reviews) Users value the **extensive features** of HighLevel, applauding the innovative tools that enhance their marketing capabilities. [(125 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501513&qs=pros-and-cons#reviews) Users value the **intuitive automation** capabilities of HighLevel, enhancing functionality and streamlining client management effortlessly. [(122 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501244&qs=pros-and-cons#reviews) Users find the **learning curve challenging** , as the complexity and constant updates can be overwhelming. [(140 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503289&qs=pros-and-cons#reviews) Users desire **more features** in HighLevel, particularly for email marketing and live streaming integrations. [(91 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503661&qs=pros-and-cons#reviews) Users find a **steep learning curve** with HighLevel, which can be challenging for those unprepared for extensive training. [(89 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503494&qs=pros-and-cons#reviews) Users find HighLevel to be **not intuitive** , facing confusion due to its complexity and extensive information. [(56 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503699&qs=pros-and-cons#reviews) Users express frustration over **poor customer support** , often receiving unhelpful, vague responses to their inquiries. [(52 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501956&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of HighLevel ##### 1. Features Users love the **flexibility and affordability** of HighLevel, praising its comprehensive features and seamless integrations. [ See 155 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503741&qs=pros-and-cons#reviews) See Related User Reviews ![Bill B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill B.") BB Bill B. Mid-Market (51-1000 emp.) 5.0/5 "if you can survive the learning curve which is very steep you can make money with this program" What do you like about HighLevel? Go high level is an extremely difficult program. This is because it integrates so many different types of marketing into one platform. It's taken me a ![Christian K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian K.") CK Christian K. Small-Business (50 or fewer emp.) 4.0/5 "HighLevel Streamlines Email Campaigns, Automations, and Client Communication at Scale" What do you like about HighLevel? HighLevel provides an all-in-one platform for managing email campaigns, automations, and client communication at scale. As a marketing agency, we use ##### 2. Helpful Users appreciate the **efficiency and customer service** of HighLevel, enjoying comprehensive options without extra costs. [ See 138 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1500973&qs=pros-and-cons#reviews) See Related User Reviews ![SATYAM S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SATYAM S.") SS SATYAM S. Small-Business (50 or fewer emp.) 5.0/5 "Seamless Dashboard, Effortless Automation" What do you like about HighLevel? I find HighLevel to be really great for managing everything from one dashboard, which includes my payments and outreach setup. The ease of building we ![Rich P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich P.") RP Rich P. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Digital Marketing Hub That Delivers" What do you like about HighLevel? Having everything digital marketing-related in one place is great. They also have some great support people, like Harismita N. that takes the time to ##### 3. Customer Support Users appreciate the **excellent customer support** of HighLevel, which enhances overall satisfaction and functionality. [ See 135 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501879&qs=pros-and-cons#reviews) See Related User Reviews ![Rich P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich P.") RP Rich P. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Digital Marketing Hub That Delivers" What do you like about HighLevel? Having everything digital marketing-related in one place is great. They also have some great support people, like Harismita N. that takes the time to ![Christian K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian K.") CK Christian K. Small-Business (50 or fewer emp.) 4.0/5 "HighLevel Streamlines Email Campaigns, Automations, and Client Communication at Scale" What do you like about HighLevel? HighLevel provides an all-in-one platform for managing email campaigns, automations, and client communication at scale. As a marketing agency, we use ##### 4. Feature Richness Users value the **extensive features** of HighLevel, applauding the innovative tools that enhance their marketing capabilities. [ See 125 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501513&qs=pros-and-cons#reviews) See Related User Reviews ![Rich P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich P.") RP Rich P. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Digital Marketing Hub That Delivers" What do you like about HighLevel? Having everything digital marketing-related in one place is great. They also have some great support people, like Harismita N. that takes the time to ![Bill B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill B.") BB Bill B. Mid-Market (51-1000 emp.) 5.0/5 "if you can survive the learning curve which is very steep you can make money with this program" What do you like about HighLevel? Go high level is an extremely difficult program. This is because it integrates so many different types of marketing into one platform. It's taken me a ##### 5. Automation Users value the **intuitive automation** capabilities of HighLevel, enhancing functionality and streamlining client management effortlessly. [ See 122 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501244&qs=pros-and-cons#reviews) See Related User Reviews ![Holly D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Holly D.") HD Holly D. Small-Business (50 or fewer emp.) 3.5/5 "All-in-One Automation Powerhouse, But a Bit Overwhelming to Learn" What do you like about HighLevel? Everything is all in one place. Once you figure out how to use it all it's very easy to duplicate automation and workflows to get more work done faste ![Christian K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian K.") CK Christian K. Small-Business (50 or fewer emp.) 4.0/5 "HighLevel Streamlines Email Campaigns, Automations, and Client Communication at Scale" What do you like about HighLevel? HighLevel provides an all-in-one platform for managing email campaigns, automations, and client communication at scale. As a marketing agency, we use ### 5 Cons or Disadvantages of HighLevel ##### 1. Learning Curve Users find the **learning curve challenging** , as the complexity and constant updates can be overwhelming. [ See 140 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503289&qs=pros-and-cons#reviews) See Related User Reviews ![Rich P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich P.") RP Rich P. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Digital Marketing Hub That Delivers" What do you dislike about HighLevel? It can be overwhelming to pick up initially. ![Bill B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill B.") BB Bill B. Mid-Market (51-1000 emp.) 5.0/5 "if you can survive the learning curve which is very steep you can make money with this program" What do you dislike about HighLevel? As I mentioned in the previous box go high level is extremely difficult to learn there's no easy way. If you took it and you only sold it as each indi ##### 2. Missing Features Users desire **more features** in HighLevel, particularly for email marketing and live streaming integrations. [ See 91 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503661&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Flexibility and Affordability Make It Stand Out" What do you dislike about HighLevel? I wish the email marketing side had a few more features. ![Guillermo R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guillermo R.") GR Guillermo R. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Marketing Platform for Agencies—Everything You Need in One Place" What do you dislike about HighLevel? Dashboard features are limited, and landing page conversion optimization can be challenging. ##### 3. Steep Learning Curve Users find a **steep learning curve** with HighLevel, which can be challenging for those unprepared for extensive training. [ See 89 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503494&qs=pros-and-cons#reviews) See Related User Reviews ![Rich P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich P.") RP Rich P. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Digital Marketing Hub That Delivers" What do you dislike about HighLevel? It can be overwhelming to pick up initially. ![Bill B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill B.") BB Bill B. Mid-Market (51-1000 emp.) 5.0/5 "if you can survive the learning curve which is very steep you can make money with this program" What do you dislike about HighLevel? As I mentioned in the previous box go high level is extremely difficult to learn there's no easy way. If you took it and you only sold it as each indi ##### 4. Not Intuitive Users find HighLevel to be **not intuitive** , facing confusion due to its complexity and extensive information. [ See 56 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503699&qs=pros-and-cons#reviews) See Related User Reviews ![Bill B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill B.") BB Bill B. Mid-Market (51-1000 emp.) 5.0/5 "if you can survive the learning curve which is very steep you can make money with this program" What do you dislike about HighLevel? As I mentioned in the previous box go high level is extremely difficult to learn there's no easy way. If you took it and you only sold it as each indi ![Josh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh R.") JR Josh R. 5.0/5 "Versatile Automation Tool, Needs Intuitive Enhancements" What do you dislike about HighLevel? I find HighLevel not intuitive, and it takes a lot of time to run a bit of trial and error before things work right. It feels like a mediocre cafeteri ##### 5. Poor Customer Support Users express frustration over **poor customer support** , often receiving unhelpful, vague responses to their inquiries. [ See 52 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501956&qs=pros-and-cons#reviews) See Related User Reviews ![Piyush M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piyush M.") PM Piyush M. 5.0/5 "Comprehensive CRM with Stellar Support" What do you dislike about HighLevel? I think the support system could be really strong when it comes to building websites and all. There should be someone who is a specialist to actually ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 1.5/5 "Support Needs Major Improvement—Wrong Info and Abrupt Call Ending" What do you dislike about HighLevel? On the outboarding call, the guy is telling me info that I am pretty sure was wrong and then just hung up on me when I questioned him. ![Sebastian P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sebastian P.") SP Sebastian P. General Manager Small-Business (50 or fewer emp.) 4/28/2026 "Effective Automation, Confusing Interface" 3.5/5 What do you like best about HighLevel? I like using HighLevel because it allows me to automate various marketing workflows for clients, which helps us do more with less. The integration with WhatsApp is good and easy to use. Additionally, I value that HighLevel has many settings and integrations, although what I use the most are the workflows. Review collected by and hosted on G2.com. What do you dislike about HighLevel? I believe that HighLevel could greatly improve its interface. With so many functions, it is sometimes confusing to know how to get to what you need to execute. I think the user experience is what needs the most improvement. Also, I don't like that besides paying for the plan, there are many additional costs you also have to cover, it seems like they are always looking for ways to get more money out of you. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? HighLevel primarily solves order problems and allows us to automate digital marketing workflows, helping to do more with less. Review collected by and hosted on G2.com. Show More Response from Jonathan Evans of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12706136/official_response/edit) Thank you for your review Sebastian! We really appreciate it! Validated ReviewerIncentivizedSource: G2 inviteAI Translated ![Stephen C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephen C.") SC Stephen C. Small-Business (50 or fewer emp.) 4/28/2026 "Scales with Ease, Ideal for Agencies" 4.5/5 What do you like best about HighLevel? I like that HighLevel is always adding new features, which is great since I pay a flat fee and can have unlimited subaccounts and white label it as my own software. This setup helps me generate monthly recurring revenue and manage over 100 clients from one dashboard, charging each of them a monthly fee. The initial setup was also really easy. Review collected by and hosted on G2.com. What do you dislike about HighLevel? The AI studio is powerful but a bit raw. The UI/UX requires improvement, and the reporting and analytics need work. Email deliverability and setup are also areas that could be better. The mobile experience in web builders and the general client experience could be cleaner. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? HighLevel solves issues like having no website or CRM, and handles Google reviews, an AI chat widget, calendar, and payments, making it easier to manage over 100 clients and generate recurring revenue. Review collected by and hosted on G2.com. Show More Response from Jonathan Evans of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12703010/official_response/edit) Hi there, thank you for sharing such a detailed review—we really appreciate it! It’s great to hear that HighLevel is helping you scale your agency, manage a large client base, and build recurring revenue with ease. We’re especially glad the flexibility with sub-accounts and white labeling has been valuable for your business. We also appreciate your honest feedback around AI Studio, UI/UX, reporting, and deliverability. These are areas we’re actively improving, and insights like yours help guide those enhancements. Thanks again for your support—we’re excited to continue growing alongside you! Validated ReviewerIncentivizedSource: G2 invite ![Joseph S. K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph S. K.") JK Joseph S. K. Chief Technical Officer and Director of SEO Operations Small-Business (50 or fewer emp.) 9/8/2022 "The most amazing all-in-one White Label CRM solution for Agencies!" 5/5 What do you like best about HighLevel? I like that I can "white label" the CRM to be our own and also get other solutions to bolt right in and service our clients and customers in a seamless platform. It's absolutely amazing at omnichannel integration and it keeps getting better from here with blogging and multi-payment invoicing! Review collected by and hosted on G2.com. What do you dislike about HighLevel? There isn't much to dislike other than features missing that are "on the way." It is just a matter of time for these features to be there. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? High level is connecting my prospects and clients with communication from multiple different channels including email, texting, blogging, and social messaging. Review collected by and hosted on G2.com. Show More Response from Jonathan Evans of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-7084874/official_response/edit) Hi Joseph, thank you so much for your continued support and for updating your review—we truly appreciate it! It’s great to hear that HighLevel has been helping you deliver a seamless, white-labeled experience for your clients and that features like omnichannel communication and integrations are making an impact. We’re always working to expand the platform, so your patience as new features roll out means a lot. Thanks again for being part of the HighLevel community—we’re excited to keep growing with you! 4/28/2026 Current UserValidated ReviewerSource: Organic AP Aditya P. Data Analyst Mid-Market (51-1000 emp.) 6/3/2026 "Streamlined CRM for Lead Management and Automation" 5/5 What do you like best about HighLevel? I like how HighLevel combines CRM, automation, and marketing tools into one platform, which saves a lot of time. The platform helps manage leads, automate tasks, and keep all client interactions organized in one place. The initial setup was fairly straightforward, and once everything was configured, it was easy to start the day. Review collected by and hosted on G2.com. What do you dislike about HighLevel? This platform has a lot of features, so the learning can feel a bit steep at first. Features like workflow automation and funnel setup can take some time to learn, more guidance and onboarding tips would make the process smoother for new users. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? HighLevel helps me manage leads, automate tasks, and keeps all client interactions organized in one place. Review collected by and hosted on G2.com. Show More Response from Chase Buckner of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12911550/official_response/edit) Thanks for the review Aditya! Glad to hear HighLevel has helped simplify your CRM, automation, and lead management workflows. Also appreciate the feedback on the learning curve and are continuously improving onboarding to make getting started even easier. Thanks for being part of the HighLevel community! Validated ReviewerIncentivizedSource: G2 invite ![António M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "António M.") AM António M. Founder & Physiotherapist Small-Business (50 or fewer emp.) 3/26/2026 "Useful Features, but UI/UX and Configuration Need Improvement" 3/5 What do you like best about HighLevel? I like the Social Planner, the AI Chat, the AI Voice, the Referral Programs, and the Gift Cards on HighLevel. Creating, teaching, and incorporating the AI Chat into the available channels is very easy, quick, and very effective. I also appreciate the centralization provided by HighLevel, where everything essential is on a single platform. Review collected by and hosted on G2.com. What do you dislike about HighLevel? The website builder is terrible. The UI and UX are very complicated and there is a tendency to have everything without basic things working 100%. The calendars are a nightmare. The design capabilities of the website builder are far from advanced and the editing is very outdated. The interface is confusing and very cluttered, in addition to unclear informative tooltips. The initial setup of HighLevel was very complicated. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? HighLevel centralizes everything essential in a single platform, making it easy, fast, and effective to create, teach, and embed AI Chat in the available channels. Review collected by and hosted on G2.com. Show More Response from Chase Buckner of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12543832/official_response/edit) Thanks for the review António! Glad to hear you're liking so much of the platform, and we hear you loud and clear on the constructive feedback. Hopefully you saw that we dropped the new AI Builder in Labs last week, which is a quantum leap forward when it comes to building Sites, Funnels, Forms, Surveys and more to come 👍 Validated ReviewerIncentivizedSource: OrganicAI Translated ![Benjamin V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin V.") BV Benjamin V. Permitting administrative Small-Business (50 or fewer emp.) 3/31/2026 "Versatile Platform Connecting Social Media and Client Management" 4.5/5 What do you like best about HighLevel? I like how easy HighLevel is to use and how the different modules are readily available. The texting, voice calls, and documentation links are particularly handy. The way everything interconnects with social media is fantastic. Review collected by and hosted on G2.com. What do you dislike about HighLevel? I think there could be a better understanding of databases. For example, when I try to configure pipelines or set up automation, it doesn't always work well. Also, keeping track of invoices or other information is not as good as it could be. I wish it were more like Asana, Zoho or Salesforce in that regard. The initial setup was fairly easy but needed a lot of tweaking to get everything to function perfectly for the tasks. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? HighLevel connects different platforms for social media and client management, streamlines client database connectivity for my agents to close deals, and allows project staging to track customer progress precisely. Review collected by and hosted on G2.com. Show More Response from Jonathan Evans of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12568614/official_response/edit) Thank you for taking the time to share your feedback—we really appreciate it. We’re glad you’re enjoying the platform’s ease of use and connectivity, and we also value your input on areas like automation and database management. Your insights help us continue to improve. If you ever need help optimizing your setup, feel free to reach out—we’re here for you. Validated ReviewerIncentivizedSource: G2 invite ![Corpuz B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Corpuz B.") CB Corpuz B. Mid-Market (51-1000 emp.) 3/10/2026 "All-in-One Solution with Room for Email Improvement" 4/5 What do you like best about HighLevel? I like that HighLevel acts as a single, unified platform that consolidates nearly all of our sales and marketing workflows into one place. I also love how flexible and customizable the funnels and workflows are. We can build highly tailored automation for lead nurturing, client onboarding, follow-ups, and retention without needing coding skills. The visual workflow builder is intuitive but powerful, so we can adapt quickly for different industries or client types. Review collected by and hosted on G2.com. What do you dislike about HighLevel? I find the email deliverability and local delivery options to be not as strong as specialized tools. For German and EU businesses, compliance with GDPR and local email practices is critical. We’ve noticed slightly lower deliverability compared to dedicated tools, and some region-specific settings feel like an afterthought rather than fully integrated. The initial setup of HighLevel was functional but definitely came with a steep learning curve, especially for our team focused on B2B use in Germany. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? HighLevel lets us manage everything in one platform instead of using separate tools, eliminating messy data silos and missed follow-ups. It centralizes lead sources, automates follow-ups, and ensures consistent outreach, so we don't lose track of prospects or tasks. Review collected by and hosted on G2.com. Show More Response from Chase Buckner of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12462418/official_response/edit) Thanks for the thoughtful review Corpuz! Glad to hear you've been able to consolidate and streamline so much of your business with HighLevel. On the email deliverability front, definitely book some time with our team to ensure your configuration is fully optimized. With the flexibility we provide, custom sending domains, dedicated IPs, etc., you should be able to get better stats than ever before! Validated ReviewerIncentivizedSource: G2 invite ![Let's G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Let's G.") LG Let's G. Owner Small-Business (50 or fewer emp.) 12/17/2025 "First 24 hours using GHL - Looking forward to learning more in order to leave a proper review." 4/5 What do you like best about HighLevel? My only experience so far with HL is the customer support team since I just signed up last night but they have all been very helpful and welcoming to the platform. Bikram and Neebesh were both superb! I actually have an ongoing issue with receiving a snapshot from an affiliate link I signed up with and although, there has been no resolution found yet, the cs reps are prompt and generous with their help in researching and escalating the issue. Hopefully it will get resolved soon. Review collected by and hosted on G2.com. What do you dislike about HighLevel? I have to research further, but I have not been able to find out if or how it would be possible to preview a snapshots features BEFORE adding them to a sub-account and was advised the only way to remove them if they are not what I am looking for to assist a particular client is to delete them altogether which would be unfortunate if they would work for another client in the future. I have yet to use these features but this has already caused me a bit of nervousness because I have access to quite a few snapshots from an ai learning group I am a member of and would like to view them before deploying them into an account. If there is a solution to this, I would very much appreciate a notification to such. I will continue to search for the answer until then. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? I am hopeful HL will be the comprehensive business platform capable of streamlining all our processes, maximizing our growth potential, and enabling us to scale to the next level. Review collected by and hosted on G2.com. Show More Response from Chase Buckner of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12110166/official_response/edit) Thank's so much for the detailed and thoughtful review! And welcome to HighLevel 😀 We’re thrilled to hear that Bikram and Neebesh have made such a positive first impression - we'll pass along your kind words, which will make their day! Feel free to hop on Zoom with our Success Team to chat more about Snapshots. Just hit he ? icon at the top right of your account to find the Success link 👍 Current UserValidated ReviewerSource: Organic GC Georges C. Disease Prevention & Longevity Coach Small-Business (50 or fewer emp.) 6/22/2026 "GHL - A powerful tool to manage your online business." 5/5 What do you like best about HighLevel? It’s a true all-in-one app that covers everything from CRM and courses to funnel creation and automation, and it includes unlimited contacts and emails. Review collected by and hosted on G2.com. What do you dislike about HighLevel? So far, I’ve liked everything this platform has offered me. It feels much more complete than Kartra or ActiveCampaign, and overall it covers what I need in one place. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? General onboarding questions. Review collected by and hosted on G2.com. Show More Response from Chase Buckner of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12994900/official_response/edit) Thanks for the review Georges! Glad to hear you're digging the all-in-one tool kit as well as the unlimited contacts & users! We always though it was strange to get punished financially for growing your database : ) Current UserValidated ReviewerSource: Organic ES Eric S. CEO Small-Business (50 or fewer emp.) 12/10/2025 "All-in-One Platform with Powerful Automation and White-Label Perks" 5/5 What do you like best about HighLevel? What I appreciate most is the all-in-one platform design, along with its robust automation features and the white-label options that are especially useful for agencies. Review collected by and hosted on G2.com. What do you dislike about HighLevel? The steep learning curve and complicated interface can be challenging, and I have found the inconsistent customer support to be frustrating. There are also potential hidden costs, particularly when it comes to third-party integrations. Additionally, the CRM features feel clunky, such as having to use multiple screens for simple tasks, and there are missing advanced functionalities that larger clients might expect, which is disappointing given its "all-in-one" promise. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? This platform addresses the challenge of managing multiple marketing tools and the complexities of client management for agencies by providing an all-in-one solution that covers CRM, automation, funnels, and communication. Users benefit from reduced costs, improved efficiency, higher lead conversion rates, and the ability to white-label the platform to generate additional revenue streams. By centralizing lead nurturing, reporting, and client engagement, it eliminates the need for several separate subscriptions and simplifies workflows. Features such as automated SMS and email, AI integration, funnels, and scheduling further enhance the user experience and streamline daily operations. Review collected by and hosted on G2.com. Show More Response from Jonathan Evans of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12074430/official_response/edit) Thank you for your thoughtful review — we’re glad the automation and white-label features are delivering value for you. We also appreciate your honest feedback around usability, CRM functionality, support consistency, and integration costs. That input helps us continue improving the platform. If you’re open to it, we’d welcome the chance to connect and learn more about your experience. — The HighLevel Team Current UserValidated ReviewerSource: Organic ## Top-Rated Alternatives [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ ![Vendasta AI Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vendasta AI Platform") Vendasta AI Platform 4.5/5(540) ](https://www.g2.com/products/vendasta-ai-platform/reviews) [ ![ActiveCampaign](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ View All Alternatives ](https://www.g2.com/products/highlevel/competitors/alternatives) ##### Categories on G2 [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[CRM](https://www.g2.com/categories/crm)[Live Chat](https://www.g2.com/categories/live-chat) [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[CRM](https://www.g2.com/categories/crm)[Live Chat](https://www.g2.com/categories/live-chat)[Website Builder](https://www.g2.com/categories/website-builder)[SMS Marketing](https://www.g2.com/categories/sms-marketing)[Marketing Automation](https://www.g2.com/categories/marketing-automation)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Chatbots](https://www.g2.com/categories/chatbots)[Conversational Support](https://www.g2.com/categories/conversational-support)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[Online Reputation Management](https://www.g2.com/categories/online-reputation-management)[Shared Inbox](https://www.g2.com/categories/shared-inbox) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Top-rated affiliate marketing platforms](https://www.g2.com/discussions/top-rated-affiliate-marketing-platforms)[Which presales management platforms are considered the gold standard for supporting sales engineers through complex enterprise deals?](https://www.g2.com/discussions/which-presales-management-platforms-are-considered-the-gold-standard-for-supporting-sales-engineers-through-complex-enterprise-deals)[Cloudinary vs Imgix for image optimization: which do small engineering teams find easier to maintain day to day?](https://www.g2.com/discussions/cloudinary-vs-imgix-for-image-optimization-which-do-small-engineering-teams-find-easier-to-maintain-day-to-day) [MFT solutions with best user reviews](https://www.g2.com/discussions/mft-solutions-with-best-user-reviews)[Which payment analytics platforms are best for teams that need to track transaction trends across multiple payment gateways from a single dashboard?](https://www.g2.com/discussions/which-payment-analytics-platforms-are-best-for-teams-that-need-to-track-transaction-trends-across-multiple-payment-gateways-from-a-single-dashboard)[Pros and Cons Details](https://www.g2.com/products/highlevel/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)