--- title: HighLevel Reviews meta\_title: 'HighLevel Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 651 reviews by the users' company size, role or industry to find out how HighLevel works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 651 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- ### HighLevel Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **flexibility and affordability** of HighLevel, praising its comprehensive features and seamless integrations. [(155 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503741&qs=pros-and-cons#reviews) Users appreciate the **efficiency and customer service** of HighLevel, enjoying comprehensive options without extra costs. [(138 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1500973&qs=pros-and-cons#reviews) Users appreciate the **excellent customer support** of HighLevel, which enhances overall satisfaction and functionality. [(135 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501879&qs=pros-and-cons#reviews) Users value the **extensive features** of HighLevel, applauding the innovative tools that enhance their marketing capabilities. [(125 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501513&qs=pros-and-cons#reviews) Users value the **intuitive automation** capabilities of HighLevel, enhancing functionality and streamlining client management effortlessly. [(122 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501244&qs=pros-and-cons#reviews) Users find the **learning curve challenging** , as the complexity and constant updates can be overwhelming. [(140 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503289&qs=pros-and-cons#reviews) Users desire **more features** in HighLevel, particularly for email marketing and live streaming integrations. [(91 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503661&qs=pros-and-cons#reviews) Users find a **steep learning curve** with HighLevel, which can be challenging for those unprepared for extensive training. [(89 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503494&qs=pros-and-cons#reviews) Users find HighLevel to be **not intuitive** , facing confusion due to its complexity and extensive information. [(56 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503699&qs=pros-and-cons#reviews) Users express frustration over **poor customer support** , often receiving unhelpful, vague responses to their inquiries. [(52 mentions)](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501956&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of HighLevel ##### 1. Features Users love the **flexibility and affordability** of HighLevel, praising its comprehensive features and seamless integrations. [ See 155 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503741&qs=pros-and-cons#reviews) See Related User Reviews ![Bill B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill B.") BB Bill B. Mid-Market (51-1000 emp.) 5.0/5 "if you can survive the learning curve which is very steep you can make money with this program" What do you like about HighLevel? Go high level is an extremely difficult program. This is because it integrates so many different types of marketing into one platform. It's taken me a ![Christian K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian K.") CK Christian K. Small-Business (50 or fewer emp.) 4.0/5 "HighLevel Streamlines Email Campaigns, Automations, and Client Communication at Scale" What do you like about HighLevel? HighLevel provides an all-in-one platform for managing email campaigns, automations, and client communication at scale. As a marketing agency, we use ##### 2. Helpful Users appreciate the **efficiency and customer service** of HighLevel, enjoying comprehensive options without extra costs. [ See 138 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1500973&qs=pros-and-cons#reviews) See Related User Reviews ![SATYAM S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SATYAM S.") SS SATYAM S. Small-Business (50 or fewer emp.) 5.0/5 "Seamless Dashboard, Effortless Automation" What do you like about HighLevel? I find HighLevel to be really great for managing everything from one dashboard, which includes my payments and outreach setup. The ease of building we ![Rich P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich P.") RP Rich P. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Digital Marketing Hub That Delivers" What do you like about HighLevel? Having everything digital marketing-related in one place is great. They also have some great support people, like Harismita N. that takes the time to ##### 3. Customer Support Users appreciate the **excellent customer support** of HighLevel, which enhances overall satisfaction and functionality. [ See 135 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501879&qs=pros-and-cons#reviews) See Related User Reviews ![Rich P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich P.") RP Rich P. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Digital Marketing Hub That Delivers" What do you like about HighLevel? Having everything digital marketing-related in one place is great. They also have some great support people, like Harismita N. that takes the time to ![Christian K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian K.") CK Christian K. Small-Business (50 or fewer emp.) 4.0/5 "HighLevel Streamlines Email Campaigns, Automations, and Client Communication at Scale" What do you like about HighLevel? HighLevel provides an all-in-one platform for managing email campaigns, automations, and client communication at scale. As a marketing agency, we use ##### 4. Feature Richness Users value the **extensive features** of HighLevel, applauding the innovative tools that enhance their marketing capabilities. [ See 125 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501513&qs=pros-and-cons#reviews) See Related User Reviews ![Rich P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich P.") RP Rich P. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Digital Marketing Hub That Delivers" What do you like about HighLevel? Having everything digital marketing-related in one place is great. They also have some great support people, like Harismita N. that takes the time to ![Bill B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill B.") BB Bill B. Mid-Market (51-1000 emp.) 5.0/5 "if you can survive the learning curve which is very steep you can make money with this program" What do you like about HighLevel? Go high level is an extremely difficult program. This is because it integrates so many different types of marketing into one platform. It's taken me a ##### 5. Automation Users value the **intuitive automation** capabilities of HighLevel, enhancing functionality and streamlining client management effortlessly. [ See 122 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501244&qs=pros-and-cons#reviews) See Related User Reviews ![Holly D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Holly D.") HD Holly D. Small-Business (50 or fewer emp.) 3.5/5 "All-in-One Automation Powerhouse, But a Bit Overwhelming to Learn" What do you like about HighLevel? Everything is all in one place. Once you figure out how to use it all it's very easy to duplicate automation and workflows to get more work done faste ![Christian K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christian K.") CK Christian K. Small-Business (50 or fewer emp.) 4.0/5 "HighLevel Streamlines Email Campaigns, Automations, and Client Communication at Scale" What do you like about HighLevel? HighLevel provides an all-in-one platform for managing email campaigns, automations, and client communication at scale. As a marketing agency, we use ### 5 Cons or Disadvantages of HighLevel ##### 1. Learning Curve Users find the **learning curve challenging** , as the complexity and constant updates can be overwhelming. [ See 140 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503289&qs=pros-and-cons#reviews) See Related User Reviews ![Rich P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich P.") RP Rich P. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Digital Marketing Hub That Delivers" What do you dislike about HighLevel? It can be overwhelming to pick up initially. ![Bill B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill B.") BB Bill B. Mid-Market (51-1000 emp.) 5.0/5 "if you can survive the learning curve which is very steep you can make money with this program" What do you dislike about HighLevel? As I mentioned in the previous box go high level is extremely difficult to learn there's no easy way. If you took it and you only sold it as each indi ##### 2. Missing Features Users desire **more features** in HighLevel, particularly for email marketing and live streaming integrations. [ See 91 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503661&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Flexibility and Affordability Make It Stand Out" What do you dislike about HighLevel? I wish the email marketing side had a few more features. ![Guillermo R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guillermo R.") GR Guillermo R. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Marketing Platform for Agencies—Everything You Need in One Place" What do you dislike about HighLevel? Dashboard features are limited, and landing page conversion optimization can be challenging. ##### 3. Steep Learning Curve Users find a **steep learning curve** with HighLevel, which can be challenging for those unprepared for extensive training. [ See 89 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503494&qs=pros-and-cons#reviews) See Related User Reviews ![Rich P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rich P.") RP Rich P. Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Digital Marketing Hub That Delivers" What do you dislike about HighLevel? It can be overwhelming to pick up initially. ![Bill B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill B.") BB Bill B. Mid-Market (51-1000 emp.) 5.0/5 "if you can survive the learning curve which is very steep you can make money with this program" What do you dislike about HighLevel? As I mentioned in the previous box go high level is extremely difficult to learn there's no easy way. If you took it and you only sold it as each indi ##### 4. Not Intuitive Users find HighLevel to be **not intuitive** , facing confusion due to its complexity and extensive information. [ See 56 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1503699&qs=pros-and-cons#reviews) See Related User Reviews ![Bill B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bill B.") BB Bill B. Mid-Market (51-1000 emp.) 5.0/5 "if you can survive the learning curve which is very steep you can make money with this program" What do you dislike about HighLevel? As I mentioned in the previous box go high level is extremely difficult to learn there's no easy way. If you took it and you only sold it as each indi ![Josh R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh R.") JR Josh R. 5.0/5 "Versatile Automation Tool, Needs Intuitive Enhancements" What do you dislike about HighLevel? I find HighLevel not intuitive, and it takes a lot of time to run a bit of trial and error before things work right. It feels like a mediocre cafeteri ##### 5. Poor Customer Support Users express frustration over **poor customer support** , often receiving unhelpful, vague responses to their inquiries. [ See 52 mentions ](https://www.g2.com/products/highlevel/reviews?filters%5Bsentiment_snippet%5D=1501956&qs=pros-and-cons#reviews) See Related User Reviews ![Piyush M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Piyush M.") PM Piyush M. 5.0/5 "Comprehensive CRM with Stellar Support" What do you dislike about HighLevel? I think the support system could be really strong when it comes to building websites and all. There should be someone who is a specialist to actually ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 1.5/5 "Support Needs Major Improvement—Wrong Info and Abrupt Call Ending" What do you dislike about HighLevel? On the outboarding call, the guy is telling me info that I am pretty sure was wrong and then just hung up on me when I questioned him. ![Aditya P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya P.") AP Aditya P. Customer Success Advisor Enterprise (\> 1000 emp.) 11/11/2025 "Exciting and Engaging Platform for Continuous Learning" 5/5 What do you like best about HighLevel? The platform is both exciting and engaging, making it consistently enjoyable to learn and grow here. Review collected by and hosted on G2.com. What do you dislike about HighLevel? At the moment, I haven't experienced much yet since I'm still new to this. I'm exploring and trying to make the most of it. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? As an advisor with Highlevel, my main responsibilities involve assisting clients and managing their onboarding process. I also spend time familiarizing myself with new features and updates to better support my clients. Review collected by and hosted on G2.com. Show More Response from Jonathan Evans of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-11945742/official_response/edit) Thank you so much for sharing your experience! We’re thrilled to hear that you find the platform exciting and engaging — continuous learning and growth are exactly what we strive to foster here at HighLevel. It’s great to know that you’re already exploring the tools and taking an active role in supporting clients through onboarding. As you continue to dive in, you’ll uncover even more ways to streamline processes, automate workflows, and enhance the client experience. Welcome aboard — we’re excited to have you growing with us! Current UserValidated ReviewerSource: Organic ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") AM Verified User in Market Research Small-Business (50 or fewer emp.) 4/23/2026 "Robust and Affordable, but Upgrades and Billing Transparency Need Work" 3/5 What do you like best about HighLevel? It is robust and affordable, and has the majority of features Review collected by and hosted on G2.com. What do you dislike about HighLevel? Often upgrades cause processes to "break" and the billing is often complicated and not transparent Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? CRM and Automation Review collected by and hosted on G2.com. Show More Response from Chase Buckner of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12679521/official_response/edit) Thanks for the review! Glad to hear you're enjoying the breadth of the platform. We'll work on bringing more clarity around billing 👍 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Fer P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fer P.") FP Fer P. VP of AI Strategy and Innovation Small-Business (50 or fewer emp.) 11/26/2025 "All-in-One Marketing Automation That Simplifies Everything" 5/5 What do you like best about HighLevel? It's a complete turn key marketing automation platform. It has helped me consolidate many tools. Review collected by and hosted on G2.com. What do you dislike about HighLevel? So many features is a good thing, but alot of them need to be built deeper. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? I rely on HighLevel to provide Voice AI Agents for my franchise clients, and I also make use of it every day for my own needs. I honestly can't picture working without HighLevel. Review collected by and hosted on G2.com. Show More Response from Jonathan Evans of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12015841/official_response/edit) Thank you so much for taking the time to share your experience! We’re glad to hear that HighLevel has helped you consolidate multiple tools into one turnkey marketing automation platform and that you rely on it daily—especially for supporting your franchise clients with Voice AI Agents. We also appreciate your honest feedback around feature depth. As we continue to evolve the platform, expanding and refining existing features is a key focus for our product team, and insights like yours help guide that roadmap. Thanks again for being part of the HighLevel community—we’re excited to keep building alongside you! Current UserValidated ReviewerSource: Organic ![Steven H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steven H.") SH Steven H. 1/27/2026 "Powerful Features with Excellent Customer Service" 5/5 What do you like best about HighLevel? I really like the functions of HighLevel. It helps me produce top quality AI images and send messages to multiple social media platforms at the same time. The customer service is really good, which makes my experience even better. The initial setup was pretty straightforward, and I would definitely recommend it to others. Review collected by and hosted on G2.com. What do you dislike about HighLevel? Nothing Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? I use HighLevel to produce top-quality AI images and mass message multiple social media platforms simultaneously. Review collected by and hosted on G2.com. Show More Response from Jonathan Evans of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12263081/official_response/edit) Thank you so much for your kind review! We’re thrilled to hear that you’re enjoying the AI image capabilities and the ability to message across multiple social platforms simultaneously. It’s great to know the setup process was smooth and that our customer service team has made your experience even better. We truly appreciate your recommendation and are excited to continue supporting your success with HighLevel! — The HighLevel Team Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") II Verified User in Insurance Small-Business (50 or fewer emp.) 12/20/2025 Business partner of the seller or seller's competitor, not included in G2 scores. "All-in-One Automation Powerhouse for Business Growth" 4.5/5 What do you like best about HighLevel? The automations and AI blend is amazing. What i love the most is that you get everything a business needs setup under one roof and you can efficiently advance your business so much by automating it, keeping a perfect eye on the leads, and always be on track. Review collected by and hosted on G2.com. What do you dislike about HighLevel? extra timelines for a2ps. domain setup is still limited Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? its helping my client’s businesses to grow, make it more efficient, and automating their businesses to absolutely no worries. it benefits me to watch their businesses progress. Review collected by and hosted on G2.com. Show More Response from Jonathan Evans of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12124533/official_response/edit) Thank you for the great feedback! We’re thrilled to hear that the automation and AI capabilities are helping you and your clients grow more efficiently. Bringing everything under one roof so businesses can scale with confidence is exactly what we aim to deliver. We also appreciate your comments regarding A2P timelines and domain setup limitations. We understand how important those areas are and are continuously working to improve both speed and flexibility. Thanks for being part of the HighLevel community — we love seeing your clients succeed! — The HighLevel Team Current UserValidated ReviewerIncentivizedSource: G2 invite ![Mikhela C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mikhela C.") MC Mikhela C. Dance Choreographer • Marketing Small-Business (50 or fewer emp.) 12/16/2025 "Simplifies Lead and Customer Management with Seamless Communication" 4.5/5 What do you like best about HighLevel? I like that HighLevel is easy to use and they're constantly making improvements that make the platform more exciting and easier to use. I appreciate the ability to send customized emails and text messages where the customer's details automatically fill in. I also value the ease of organizing customer information. Review collected by and hosted on G2.com. What do you dislike about HighLevel? While upgrades are great, sometimes when upgrades are being made, the platform lags as a result. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? HighLevel helps organize client information and payments, saving time while keeping lead management and customer communication seamless. Review collected by and hosted on G2.com. Show More Response from Jonathan Evans of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12102495/official_response/edit) Thank you for your review! We’re so glad to hear that HighLevel is helping you stay organized and making client communication seamless. It’s great to know features like customized emails, SMS personalization, and improved usability are adding value to your workflow. We also appreciate your feedback regarding occasional lag during upgrades. Our team is continuously working to improve performance and ensure updates enhance — not interrupt — your experience. Thanks again for being part of the HighLevel community! — The HighLevel Team Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerSource: Organic ![Allan G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Allan G.") AG Allan G. Freelance Customer Support Small-Business (50 or fewer emp.) 1/20/2026 "All-in-One Lead & Client Management That Delivers" 4.5/5 What do you like best about HighLevel? It offers all-in-one capabilities for lead and client management. Review collected by and hosted on G2.com. What do you dislike about HighLevel? It’s a complicated platform to customize according to my needs, and I needed a lot of support from their product team to get it set up the way I wanted. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? A single platform for calling, texting, and staying in touch with leads and clients. It makes it easy to maintain contact information and keep communication organized. Review collected by and hosted on G2.com. Show More Response from Jonathan Evans of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12235480/official_response/edit) Thank you for your review! We’re glad to hear that HighLevel is helping you manage leads and client communication all in one place. Keeping calling, texting, and contact management organized within a single platform is exactly what we aim to simplify. We also appreciate your honest feedback about customization. HighLevel is powerful and flexible, but we understand it can take some support to get everything set up just right. We’re continuously working to improve onboarding and make customization more intuitive. Thanks for being part of the HighLevel community! — The HighLevel Team Validated ReviewerIncentivizedSource: G2 invite ![Shello M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shello M.") SM Shello M. 12/18/2025 "HighLevel: Seamless Management with Stellar Support" 5/5 What do you like best about HighLevel? I like how the platform has been developed over time to give us a better experience. The developments make my work faster and easier. I also like how the support is always ready to help whenever I make mistakes that I can't resolve on my own. Review collected by and hosted on G2.com. What do you dislike about HighLevel? N/A Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? I use HighLevel to manage my client's notifications and communications easily. The platform's development allows me to work faster and easier, and the support is always there when I can't resolve issues myself. Review collected by and hosted on G2.com. Show More Response from Jonathan Evans of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12117126/official_response/edit) Thank you so much for your kind words! We’re thrilled to hear that the ongoing improvements are making your work faster and easier — that’s exactly what we strive for. It also means a lot to know our support team has been there for you when you needed help. We truly appreciate you being part of the HighLevel community and look forward to continuing to support your success. — The HighLevel Team Validated ReviewerSource: Organic ![Jennifer D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer D.") JD Jennifer D. Director of Operations Small-Business (50 or fewer emp.) 12/11/2025 "Highly Flexible and Customizable CRM for KPI Tracking" 4/5 What do you like best about HighLevel? We appreciate how flexible and customizable HighLevel is. We currently use it as our CRM and are collaborating with another marketing team to tailor the data we want to track. There are many unique options available, allowing us to monitor the specific KPIs that matter to us. Integrating HighLevel into our systems and policies has been straightforward and smooth. Review collected by and hosted on G2.com. What do you dislike about HighLevel? Since HighLevel is still new to us, we haven't found many aspects of the product that we dislike at this point. Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? N/A Review collected by and hosted on G2.com. Show More Response from Jonathan Evans of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12078729/official_response/edit) Thank you for sharing your experience! We’re thrilled to hear that the flexibility and customization of HighLevel are helping you track the KPIs that matter most to your team. It’s great to know the integration into your existing systems has been smooth as well. We’re excited to continue supporting you as you grow with the platform. If you ever need assistance or want to explore additional features, our team is here to help. — The HighLevel Team Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 4/28/2026 "Powerful All-in-One Features, But Complex and Pricey" 3.5/5 What do you like best about HighLevel? Lots of features and can virtually run a business using it Review collected by and hosted on G2.com. What do you dislike about HighLevel? Quite complicated to use. Even though it’s good to have lots of features it’s also overwhelming. Price is a bit high too Review collected by and hosted on G2.com. What problems is HighLevel solving and how is that benefiting you? It’s lots of features in one and saves me having lots of subscriptions to various platforms Review collected by and hosted on G2.com. Show More Response from Chase Buckner of HighLevel [Editedit](https://www.g2.com/survey_responses/highlevel-review-12706550/official_response/edit) Thanks for the review! You should find that the savings you gain from consolidating in HighLevel will outweigh what you've been paying for all the other tools pretty quickly - let alone the new revenue HighLevel should help you generate! Be sure to take advantage of your Kick Off Call and Success Call as those are live on Zoom with our team who can help you get rocking and rolling. 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