--- title: HighLevel Reviews meta\_title: 'HighLevel Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 651 reviews by the users' company size, role or industry to find out how HighLevel works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 651 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

# HighLevel Reviews & Product Details

Visit Website

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more! Flat pricing, unlimited sub-accounts for agencies managing clients that can be cloned to speed up setups, and even white-label! Start with a 14 day free trial!

* * *

Product Website
HighLevel
Seller
[HighLevel](https://www.g2.com/sellers/highlevel)
Discussions
[HighLevel Community](https://www.g2.com/products/highlevel/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Chase Buckner

Show More

## Pricing

Pricing provided by HighLevel.

### Starter

$97.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/highlevel/pricing)

## HighLevel Integrations
(31)

What do users say about integrations?

Verified by HighLevel

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Airtable

](https://www.g2.com/products/airtable/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

BoldTrail

](https://www.g2.com/products/boldtrail/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Calendly

](https://www.g2.com/products/calendly/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

ChatGPT

](https://www.g2.com/products/chatgpt/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Claude

](https://www.g2.com/products/claude-2025-12-11/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Cloudflare One (SASE)

](https://www.g2.com/products/cloudflare-one-sase/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Facebook

](https://www.g2.com/products/facebook/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Follow Up Boss

](https://www.g2.com/products/follow-up-boss/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

GitHub Models

](https://www.g2.com/products/github-models/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Ads

](https://www.g2.com/products/google-ads/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google My Business

](https://www.g2.com/products/google-my-business/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

GoTo Connect

](https://www.g2.com/products/goto-connect/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Launchpad

](https://www.g2.com/products/canonical-ltd-launchpad/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Meta

](https://www.g2.com/products/meta-ai-meta/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Meta Audience Network

](https://www.g2.com/products/meta-audience-network/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft 365

](https://www.g2.com/products/microsoft365/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft OneDrive for Business

](https://www.g2.com/products/microsoft-onedrive-for-business/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Mighty Networks

](https://www.g2.com/products/mighty-networks/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Mobiz

](https://www.g2.com/products/mobiz/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

n8n

](https://www.g2.com/products/n8n/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Slack

](https://www.g2.com/products/slack/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Stripe Payments

](https://www.g2.com/products/stripe-stripe-payments/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Vercel

](https://www.g2.com/products/vercel/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

WhatsApp API

](https://www.g2.com/products/whatsapp-api/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

WhatsApp Business Platform

](https://www.g2.com/products/whatsapp-business-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Wix

](https://www.g2.com/products/wix/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zapier

](https://www.g2.com/products/zapier/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zoom Rooms

](https://www.g2.com/products/zoom-rooms/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zoom Workplace

](https://www.g2.com/products/zoom-workplace/reviews)

Show More

 ![Joe M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joe M.")
JM

Joe M.

Vice President of Sales

Small-Business (50 or fewer emp.)

6/29/2026

"Devastating Downtime, Nonexistent Support"

0.5/5

What do you like best about HighLevel?

We were able to automate and use AI to help answer some of the calls that we were missing. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Honestly, I don't like anything about HighLevel. It's an utter failure for us. It was supposed to solve our posting issues and help us keep up with the CRM and integrations, but it has not performed like it should. We've had problems with it for over thirty to forty-five days, with no phones connecting and no calls going in or out. We had a coding issue (ticket 5786596) where the calls disconnect and none of them come through. We're a home services business, and when customers can't reach us, we lose business. Thirty days of that has been devastating, costing us revenue and damaging customer trust and our reputation. The customer service is really bad. Technical doesn't get back to you. It's been trouble ticket after trouble ticket with no resolution, no accountability, and no ownership. We finally got it escalated on a Friday to some department, but we don't even know its name, and they don't work weekends. Our business runs after hours and on weekends, so you can't support companies if you only work Monday through Friday, nine to five. Nobody even looked at our issue for probably more than sixty hours. When you call in, they literally tell you they can't help unless it's something simple like a lost password. After that initial call, you don't get to speak to anybody. You can't reach whatever department has the ticket, and there's no person to talk to. They just tell you to check your email, which is a very generic, unhelpful response. The lack of transparency and communication is deeply concerning, you can't even tell where you are in the pipeline. The product itself is very complicated, it doesn't do a good job, it's glitchy, and the app is a failure. The integration was a mess from day one. On top of all that, they make it impossible to review them as a company, you can't review them on Google, LinkedIn, or any social media platform, which feels like it's by design and breeds distrust. It's done more damage than good, and I would never recommend them. Review collected by and hosted on G2.com.

What problems is HighLevel solving and how is that benefiting you?

We use HighLevel for accounting, posting, and managing a funnel to keep up with leads, do follow ups, and manage reviews. It was supposed to solve our posting issues and CRM. We were able to automate and use AI to help answer some calls we were missing, but it's done more damage than good. Review collected by and hosted on G2.com.

Show More

Response from Chase Buckner of HighLevel

[Editedit](https://www.g2.com/survey_responses/highlevel-review-13048007/official_response/edit)

I'm sorry to hear you've had such a bad experience Joe, especially because Home Services is one of the best industries to use HighLevel for. Honestly, the issues you've described sound very uncharacteristic as the phone system and Voice AI handle millions of calls per month for businesses all over the world and we have 24/7 live support to help if there's an issue - so I'd love to personally dig into where/how this went so wrong and get you back on track if you're up for giving us another shot. I'll shoot an email to the address on your ticket 👍

Current UserValidated ReviewerSource: Organic

 ![Bryce B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bryce B.")
BB

Bryce B.

Owner

Small-Business (50 or fewer emp.)

7/27/2026

"Glitchy and Bug-Ridden: Promising Potential, but Support Never Follows Up"

0/5

What do you like best about HighLevel?

These software programs definitely have potential. I don’t really like them as they are right now, but I can see how they could improve over time and become much better. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Everything has been a problem for me so far. There are a huge number of glitches, and it feels like about half the features have bugs or other issues that get in the way. Support will open a ticket, but after that I never hear back. Review collected by and hosted on G2.com.

What problems is HighLevel solving and how is that benefiting you?

It isn’t solving any of my problems because there are so many software failures and glitches. Right now, it’s simply not usable. Review collected by and hosted on G2.com.

Show More

Response from Jonathan Evans of HighLevel

[Editedit](https://www.g2.com/survey_responses/highlevel-review-13171316/official_response/edit)

Thank you for taking the time to share your feedback. We're sorry to hear that bugs and the lack of follow-up on your support tickets have impacted your experience.

We appreciate your honesty and your recognition of the platform's potential. If you're open to it, please email us with your account details and a reference to your review so we can investigate your concerns and work toward a resolution.

7/29/2026
Current UserValidated ReviewerSource: Organic

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
AC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

5/10/2025

"Inflexible and full of ads, terrible support"

0/5

What do you like best about HighLevel?

Toolsets for marketing are decent, integrate with most of what you need for marketing. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The platform is inflexible on integration with third party phone systems and SMS providers. As a SaaS business, I already have an SMS provider and phone numbers purchased. I can easily do an API integration, but they do not allow those to be used. Everything is connected through their white label "LeadConnector" solution that does not support outside providers.

Additionally, the platform is full of ads. If you are an agency or SaaS provider running your customers on sub-accounts, you have to turn off a million pop up ads. Everything is built on forcing you to upsell your existing customers on their solutions. Either their pricing for agencies is too low or they have a bad business model.

Lastly the support is terrible. Chat is buried amongst 10 links and they push everyone to join a zoom call, which is not always a good option depending on your work location. Simple questions take an hour to get answered as you sit in a waiting room awkwardly waiting to be connected to a live Zoom conversation.

Would never recommend this platform to anyone. Review collected by and hosted on G2.com.

What problems is HighLevel solving and how is that benefiting you?

It is not solving any problems. Review collected by and hosted on G2.com.

Show More

Response from Chase Buckner of HighLevel

[Editedit](https://www.g2.com/survey_responses/highlevel-review-11151928/official_response/edit)

Thank you for taking the time to share your feedback—we genuinely appreciate your candid insights.

We're glad to hear that you find the marketing toolsets effective and appreciate the breadth of integrations we offer. However, we're truly sorry to learn that your experience with integration limitations, in-platform messaging, and support did not meet your expectations.

Regarding integration with third-party phone systems and SMS providers: our Conversation/Phone APIs are wide open, allowing any third party to be connected. You can find all the documentation at https://developers.gohighlevel.com/

On the matter of in-app messaging and upsell prompts, we understand how that can be disruptive and I'll pass this feedback on to the team.

Finally, we sincerely apologize for the support experience you've had. Our intent with Zoom support is to offer faster, more personalized help, but we understand it's not always ideal in every situation. We're currently improving both live chat and ticket-based options to ensure more flexible and efficient support pathways.

Your feedback helps us better align our product and service with the needs of users like you. If you're open to it, we'd love to learn more about your experience directly and see how we can help resolve any remaining frustrations. Please feel free to reach out to us at feedback@gohighlevel.com.

Thank you again for your thoughts.

Warm regards,

The HighLevel Team

Validated ReviewerSource: Organic

 ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate")
UR

Verified User in Real Estate

Small-Business (50 or fewer emp.)

12/1/2024

"Disappointing Experience with GoHighLevel"

0/5

What do you like best about HighLevel?

I was unexpectedly contacted on a Sunday regarding a promotion ending that day. While I wasn't prepared to take this type of call, I still took it. The representative emphasized that it was my last chance to take advantage of the offer, even though I explained that my team and I were still uncertain about using the platform.

The rep reassured me by stating that we could cancel anytime, which gave me some confidence to move forward despite not having had the chance to explore the platform. I agreed to charge the card on file based on the price we discussed on the call. However, when I checked the charge, I was shocked to see that it was more than double what was discussed.

This experience feels misleading and unprofessional. If cancellations are truly allowed anytime, why the urgency to pressure customers on a Sunday? And why was the charge so much higher than agreed? This has left me questioning the integrity of GoHighLevel and whether this is the right platform for my business. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Do not like dishonest sells reps that do not do what they say they can do. Review collected by and hosted on G2.com.

What problems is HighLevel solving and how is that benefiting you?

It's not solving any issues. Review collected by and hosted on G2.com.

Show More

Response from Andrew Madruga of HighLevel

[Editedit](https://www.g2.com/survey_responses/highlevel-review-10589379/official_response/edit)

I’m truly sorry to hear about your experience. This is not the type of interaction we want our customers to have, and I completely understand your frustration. Although I believe there may have been a misunderstanding here, as HighLevel would never do anything like this on purpose...

Transparency and trust are extremely important to us, and I’d like to personally look into what happened with your billing and sales conversation. Please reach out to andrew@gohighlevel.com, and I’ll make sure we address this properly. Your feedback is invaluable in helping us improve, and I appreciate you sharing your experience.

Current UserValidated ReviewerSource: Organic

 ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate")
AR

Verified User in Real Estate

Mid-Market (51-1000 emp.)

9/14/2024

"The worst customer support in history"

0.5/5

What do you like best about HighLevel?

some of the features are good and the automations capabilities are nice. I also like that it has so many features and options. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

the customer support is a complete waste of time, the literally might as well not even have a customer support team. the level 1 support NEVER has the correct answer and 99% of the time we end up having to create a ticket to have level 2 support assist. even then its a 50/50 shot at getting the help we need. Review collected by and hosted on G2.com.

What problems is HighLevel solving and how is that benefiting you?

its a CRM, but it needs to allow for more customization for me as an agency owner so I can make it more how I want with easier control panels. very similar to how they allow people to customize their websites, we should be able to customize our agency. Review collected by and hosted on G2.com.

Show More

Response from Chase Buckner of HighLevel

[Editedit](https://www.g2.com/survey_responses/highlevel-review-10251634/official_response/edit)

Sorry to see this one. We work hard to make our support better every day and we unfortunately need to have a tiered system in order to support hundreds of thousands of users, but we're sorry we let you down. We also have 24/7 live Zoom support that you can jump on should you decide to give us another try.

It'd be super helpful if you could provide a ticket number(s), an email address, a name, or anything I can research to see what happened and personally speak to our Head of Support.

I'll also pass your feedback on to the team regarding more customization options on the account side. We actually already have a few items there already in the works. Hopefully we'll have another shot to deliver for you in the future!

Current UserValidated ReviewerSource: Organic

AN

Verified User in Marketing and Advertising

4/15/2025

"white label agency and day after day High Level keeps showing their branding to our custiomers"

0/5

What do you like best about HighLevel?

White Label, software, ability to add new features fast Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

not truly white label software, this isn't nice after we spend money on it Review collected by and hosted on G2.com.

What problems is HighLevel solving and how is that benefiting you?

CRM Review collected by and hosted on G2.com.

Show More

Response from Jonathan Evans of HighLevel

[Editedit](https://www.g2.com/survey_responses/highlevel-review-10904893/official_response/edit)

We've recently received feedback from a white label agency regarding a branding issue. The client mentioned that despite opting for the white-label version of the software, HighLevel continues to display its branding to their customers. This has been noted as a significant frustration, especially after they have invested in the platform.

While the client appreciates the software's capabilities, the ability to add new features quickly, and the overall CRM functionality, this branding visibility issue undermines their ability to fully white-label the experience. The client is expressing concern that HighLevel isn't truly offering a fully white-labeled solution, and they are dissatisfied that they are still seeing HighLevel branding, which affects their brand experience.

Action Needed:

Review of White Labeling Protocols: Double-check the white-labeling features and ensure that there are no instances of HighLevel branding appearing unexpectedly, either in the platform interface, emails, or communications with clients. If this is a known issue, communicating the solution and timeline for resolution would help maintain trust.

Transparent Communication: If the software isn't fully white-labeled in certain areas (for example, in places where external branding might still be visible), provide clear guidelines and explanations about this limitation.

Client Engagement: Reach out to the client to acknowledge their concern, explain any current limitations or updates to the white-labeling process, and offer solutions to mitigate the branding issue.

Addressing this issue promptly will help ensure better satisfaction and maintain the white-label promise for clients who rely on a seamless brand experience.

Current UserValidated ReviewerSource: In-app

 ![David D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David D.")
DD

David D.

Director of Marketing and Technology

Small-Business (50 or fewer emp.)

10/23/2024

"Support is a joke"

1/5

What do you like best about HighLevel?

It has a lot of useful features such as the zapier like automation. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Support is non existent. Even if you are paying for the agency level account. Unless you pay even more support will not respond to serious issues for days. We've been dealing with issues with the main phone number, they assigned us when we signed up, not being able to receive calls for 3 days now with zero response from support. Review collected by and hosted on G2.com.

What problems is HighLevel solving and how is that benefiting you?

Mainly new customer management. When the phones work it's okay. When they don't work no support to fix them. Review collected by and hosted on G2.com.

Show More

Response from Chase Buckner of HighLevel

[Editedit](https://www.g2.com/survey_responses/highlevel-review-10403777/official_response/edit)

Thanks for the feedback David. I'm sorry to hear we let you down. We do have 24/7 live Zoom support at speakwith.us/success - can you hop on with us there so we can help?

Validated ReviewerSource: Organic

 ![Karen L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Karen L.")
KL

Karen L.

Small-Business (50 or fewer emp.)

1/6/2024

"Great Product Terrible Support"

0.5/5

What do you like best about HighLevel?

This platform is pretty powerful with a lot of cool features meaning you can ditch a lot of other platforms Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

Terrible support - keep getting triaged to zoom rooms where I am told we can't help we will esculate your exisiting ticket (3 times!)

Have not been able to use the SMS functionality due to an issue, no resolution or help or contact with tech support just raise a ticket then no action

No complaint process

Very expensive (considering I have not been able to use a large portpotion of it) a lot of add-ons super pricey for start ups

ALL tutorials are using an out of date interface very hard to follow

Not terribly intutive to use menus are all over the place Review collected by and hosted on G2.com.

What problems is HighLevel solving and how is that benefiting you?

Potentially CRM but I am exteremtly disappointed on not being able to utilise SMS due to tech issues still not resolved after 3 days Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Sandra Osorio C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandra Osorio C.")
SC

Sandra Osorio C.

Team leader

Small-Business (50 or fewer emp.)

7/26/2024

"Solicitation"

0/5

What do you like best about HighLevel?

worst service i have seen on my life not profesionalisim at all Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

they have foreing VA answer your calls and set up demos, they are not prepared dont speak teh languaje well, and in addition they harars you in the middle of the night ..i recived a call at 2 AM and another at 3 AM. I would not recomend them at all worst service and lack of profesionalism at all, they should be reported Review collected by and hosted on G2.com.

What problems is HighLevel solving and how is that benefiting you?

lack of profesionalisim Review collected by and hosted on G2.com.

Show More

Response from Andrew Madruga of HighLevel

[Editedit](https://www.g2.com/survey_responses/highlevel-review-9927376/official_response/edit)

I’m very sorry to hear about your experience. Receiving calls at inappropriate hours is absolutely not how we operate, and I’d like to investigate this further. Please reach out to andrew@gohighlevel.com so we can address this issue and ensure it doesn’t happen again. Your feedback is valuable, and we appreciate the opportunity to improve.

Validated ReviewerSource: Organic

SV

Sam V.

Owner

Marketing and Advertising

Small-Business (50 or fewer emp.)

11/8/2023

"Trouble with getting billing issues solved"

0/5

What do you like best about HighLevel?

High level has lots of promse for a platform that can do many things. I did quite a bit of research and looking at different platforms to see if it could be a good fit for a start up agency. The thing I liked the best was the white labeling of all the products. Review collected by and hosted on G2.com.

What do you dislike about HighLevel?

The customer service for billing issues is aweful. I had some issues with billing and then ultmately ended up cancelling the account. I was promised to have the issues resolved but emailed, called and filled out the chat and it still isn't resolved after 3 months. Highlevel pays out 40-50% in commision to affiliates so guessing they don't have great service in place to deal with issues. Review collected by and hosted on G2.com.

What problems is HighLevel solving and how is that benefiting you?

We didn't start using all the features so can't comment on how well everything worked. We were still in the process of setting up the account as there we were getting the website finished and other projects done when the billinng issues started. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

## Questions about HighLevel? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about HighLevel
](https://www.g2.com/products/highlevel/discussions/new)

GU

Guest User

Do you recommend HighLevel for marketing automation, and what features do you find most effective?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/do-you-recommend-highlevel-for-marketing-automation-and-what-features-do-you-find-most-effective)

 ![Bryce B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bryce B.")
BB

Bryce Baughman
•
Last activity 15 days ago

HighLevel feels full of glitches and bugs for me, how are you getting it stable?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/highlevel-feels-full-of-glitches-and-bugs-for-me-how-are-you-getting-it-stable)

[
View all Discussions
](https://www.g2.com/products/highlevel/discuss)

## Pricing Options

Pricing provided by HighLevel.

### Starter

$97.00

Per Month

### Agency Unlimited

$297.00

Per Month

[
View More Pricing Information
](https://www.g2.com/products/highlevel/pricing)

HighLevel Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image")

HubSpot Sales Hub

4.4/5(13,906)

[
Compare Now
](https://www.g2.com/compare/highlevel-vs-hubspot-sales-hub)

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d9d3ff178178a1f790a9d6114e104471/zoho-crm.png "Product Avatar Image")

Zoho

4.1/5(2,948)

[
Compare Now
](https://www.g2.com/compare/highlevel-vs-zoho-crm)

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_11df00d92568ecc89d4d15e072df8cc6/pipedrive.png "Product Avatar Image")

Pipedrive

4.3/5(3,105)

[
Compare Now
](https://www.g2.com/compare/highlevel-vs-pipedrive)

##### 
##### HighLevel Features

Platform

Customization

Workflow Capability

User, Role, and Access Management

Sales Force Automation

Contact & Account Management

Opportunity & Pipeline Mgmt.

Task / Activity Management

Marketing Automation

Email Marketing

Campaign Management

Lead Management

Customer Support

Call Center Features

[
View More Features
](https://www.g2.com/products/highlevel/features)

## Top-Rated Alternatives

[

 ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye")

Birdeye

4.7/5(4,203)

](https://www.g2.com/products/birdeye/reviews)

[

 ![Vendasta AI Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vendasta AI Platform")

Vendasta AI Platform

4.5/5(540)

](https://www.g2.com/products/vendasta-ai-platform/reviews)

[

 ![ActiveCampaign](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ActiveCampaign")

ActiveCampaign

4.4/5(14,779)

](https://www.g2.com/products/activecampaign/reviews)

[
View All Alternatives
](https://www.g2.com/products/highlevel/competitors/alternatives)

##### Categories on G2

[AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[CRM](https://www.g2.com/categories/crm)[Live Chat](https://www.g2.com/categories/live-chat)

[AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations)[CRM](https://www.g2.com/categories/crm)[Live Chat](https://www.g2.com/categories/live-chat)[Website Builder](https://www.g2.com/categories/website-builder)[SMS Marketing](https://www.g2.com/categories/sms-marketing)[Marketing Automation](https://www.g2.com/categories/marketing-automation)[Conversational Marketing](https://www.g2.com/categories/conversational-marketing)[Chatbots](https://www.g2.com/categories/chatbots)[Conversational Support](https://www.g2.com/categories/conversational-support)[VoIP Providers](https://www.g2.com/categories/voip-providers)[Customer Communications Management](https://www.g2.com/categories/customer-communications-management)[Online Reputation Management](https://www.g2.com/categories/online-reputation-management)[Shared Inbox](https://www.g2.com/categories/shared-inbox)

[Show MoreShow Less](javascript:void(0);)

##### Explore More

[Which M&A software solutions integrate seamlessly with existing enterprise technology stacks?](https://www.g2.com/discussions/which-m-a-software-solutions-integrate-seamlessly-with-existing-enterprise-technology-stacks)[Is Cloudflare worth it for enterprise content delivery network (eCDN) performance?](https://www.g2.com/discussions/is-cloudflare-worth-it-for-enterprise-content-delivery-network-ecdn-performance)[Which platforms provide real-time environmental analysis and design feedback integrated with Autodesk Construction Cloud project tracking?](https://www.g2.com/discussions/which-platforms-provide-real-time-environmental-analysis-and-design-feedback-integrated-with-autodesk-construction-cloud-project-tracking)

[How does SolarWinds Database Observability perform in terms of analytics depth and total cost of ownership?](https://www.g2.com/discussions/how-does-solarwinds-database-observability-perform-in-terms-of-analytics-depth-and-total-cost-of-ownership)[Which education HR software offers intuitive interfaces that faculty members can navigate without IT training or ongoing support?](https://www.g2.com/discussions/which-education-hr-software-offers-intuitive-interfaces-that-faculty-members-can-navigate-without-it-training-or-ongoing-support)[Pros and Cons Details](https://www.g2.com/products/highlevel/reviews?qs=pros-and-cons)

[Show MoreShow Less](javascript:void(0);)