Laquinta P.
LP
Laquinta P.
Computer Systems Analysts and product manager
Retail
Enterprise (> 1000 emp.)
"High Social’s AI Automation Grew Our TikTok Followers Fast"
5/5
What do you like best about High Social?

With targeted AI building systems, High Social grows your TikTok followers. For a large retail chain, minimizing human interference is vital. It took less than a month for onboarding after which knowledge transfer was managed.

The type of followers are important for our fashion section. We leaned on Slack for internal updates during rollout, and there was consistent dialogue with their team Google Analytics records examined for engagement shifts in traffic trends.

Through automation, the operational strain is eased and growth regularized. Review collected by and hosted on G2.com.

What do you dislike about High Social?

The Social Analytics Insights Have Limitations While you may see the growth in followers and engagement, actually there is no detailed behaviour of users. For enterprise-grade reporting, we had a dependency on analytics.

Furthermore, the absence of CRM integration complicates the correlation of sales from follower acquisition. Prices might be fair for brands aiming for mere awareness. However, a little more integration would be useful for revenue attribution. Review collected by and hosted on G2.com.

Gianluca  B.
GB
Gianluca B.
Engineering Manager
Computer & Network Security
Mid-Market (51-1000 emp.)
"High Social Delivers Precise AI Targeting and High-Quality Industry Followers"
4.5/5
What do you like best about High Social?

As an engineering manager in the security industry, precision and accuracy are crucial to me. What I find most unique about High Social is their precision in targeting our industry. We don't just want followers; we want followers interested in network security and technology infrastructure. Their AI does not just target followers; it actually seeks out accounts that are interested in our industry. While the growth has been steady, more importantly, the quality of the followers has been high, which is not often the case with this type of service. Review collected by and hosted on G2.com.

What do you dislike about High Social?

The interface is nice and clean, but from an engineering standpoint, it would be nice if there were a bit more technical transparency in their reporting. It would be great if there were an API or a way to export the more in-depth raw data into our internal tracking tools. The interface is a bit too simplistic for someone like me, who likes to delve deep into the metrics. Review collected by and hosted on G2.com.

Scott Edward  W.
SW
Scott Edward W.
Sr Director, Supplier Quality Engineering
Computer Hardware
Enterprise (> 1000 emp.)
"TikTok growth targeting while limited by dashboard."
4.5/5
What do you like best about High Social?

High Social takes a structured and automated approach to follower growth. There was no need to handle daily outreach manually. Our audience growth complemented our niche focus.

The integration was finished in less than a month. Roi began to emerge within six months with evidence of engagement lift and inbound interest. We used Google Analytics to check shifts in traffic and Slack to respond. Both of them worked fine. Review collected by and hosted on G2.com.

What do you dislike about High Social?

There can be improvement in dashboard. Basic reporting is free-form and sometimes vague. Some metrics need to export data and review externally. That creates friction for a data-driven environment.

A manual report is required to gauge the downstream sales impact as there is no CRM integration. This prevents performance-focussed teams from achieving their goal.

Pricing is generally reasonable but not cheap. Review collected by and hosted on G2.com.

Colin A.
CA
Colin A.
Director Marketing Communications
Telecommunications
Small-Business (50 or fewer emp.)
"High Social’s Integrations, AI Targeting, and Smooth Onboarding Stand Out"
4.5/5
What do you like best about High Social?

What differentiates the High Social platform is the cross-system third-party integration and autonomy. We utilize it for top-level social analytics, and campaign optimization for various broadcast channels. The artificial intelligence can improve on its targeting which I think is pretty impressive as it learns from our posts. The onboarding went smoothly, and the quality of support throughout the transition was high. Review collected by and hosted on G2.com.

What do you dislike about High Social?

I wish to see complex approval workflows for bigger teams. Currently, it performs efficiently, but an enterprise content library would require multiple layers of permissions. Review collected by and hosted on G2.com.

Catie G.
CG
Catie G.
Shopper Marketing Manager
Retail
Mid-Market (51-1000 emp.)
"System for driving in-store campaigns with social proof."
5/5
What do you like best about High Social?

We needed to make a good case for foot traffic and sales generation for our retail partners for our “Death to Plastic” summer campaign. I engaged High Social with our geo-targeted strategy to grow our TikTok following in specific DMAs where we secured promotional endcaps in the major grocery chains.

The strongest point of the geo-fencing was its accuracy. We gained a national audience but also concentrated follower density in markets where our in-store displays were live (i.e. Denver and Austin). This has allowed me to say to our retail buyers: “We grew our TikTok following by 52% in your market during the promotion, directly promoting your store,” which is quite an impactful localized KPI! Moreover, the organic and automated growth is consistent enough that we had fresh and relevant local social proof present to us throughout the entire duration of the campaign flight, keeping my field teams and buyers engaged. Review collected by and hosted on G2.com.

What do you dislike about High Social?

The major strategic gap is the failure to follow a true closed-loop from follower to purchase. While I can demonstrate follower growth in a market and link it with a sales increase from that market, I cannot attribute a specific sale to a specific viewer. If retail media networks or purchase data platforms (like IRI or Nielsen) would deepen, you can shift this from top-of-funnel to bottom-line measurement.

Also, since campaigns have a set lifespan, using contracts that allow for this flexibility would be better than monthly or annual contracts. The ability to ramp up geo-targeting for a 6-8 week promotion and then scale back would align better with the cyclical nature of shopper marketing. Review collected by and hosted on G2.com.

SB
Stuart B.
Account Manager
Computer Software
Enterprise (> 1000 emp.)
"A Useful Tool for Creating a Professional Security Audience on TikTok."
5/5
What do you like best about High Social?

I centered on presenting creating content towards IT decision-makers and security professionals instead of a general audience. I have been using High Social for nine months in order to grow my professional account. Being able to target by professional interests was critical. I targeted people who follow industry analysts, competing security vendors and cloud security and threat hunting topics.

Once it was installed it ran in the background all the time. It was a time-efficient one as it wasnt something that required daily time from me. Furthermore, I got to create more content for attack simulations or real-world security challenges. The development was consistent and meaningful. I started seeing security architects and managers following me which is just the kind of public I wanted to reach. As I started posting more of the zero-trust framework themed content my follower engagement and rates increased. Review collected by and hosted on G2.com.

What do you dislike about High Social?

From a sales and marketing point of view, the primary limitation is that it is not integrated with CRM. The new engagement metrics and followers are separate from my sales pipeline in Salesforce. In order to comprehend if this activity can have an impact on opportunities, I have to manually track the connections that I make. This is obviously not scalable. Besides, this is a solid targeting. It achieves what it sets out to do. The analytics, however, could give more detail about gained audience professional seniority or company size. If I understood whether followers came from enterprise accounts or SMBs account manager, I would tailor my content strategy. Review collected by and hosted on G2.com.

David A.
DA
David A.
Founder, CEO
Computer & Network Security
Mid-Market (51-1000 emp.)
"A Technical Audience Building Strategy for a Noisy Space"
5/5
What do you like best about High Social?

Most social growth services are made for B2C, and it was really hard to find one that could wrap its head around a vertical like enterprise cybersecurity. We introduced High Social 10 months in the past to develop our channel (@senseon. security). Our targeted onboarding was indeed key, we didn’t run ads against “tech” but against users following specific cybersecurity news accounts, competitors like CrowdStrike and influencers in the DevSecOps space. The AI was great at charting this professional graph and bringing me useful followers.

The self-service, fire-and-forget model was right in line with a startup’s lack of resources. Just as my marketing lead was dedicated to producing high-level content around everything there is on API security, in parallel High Social worked behind the scenes making sure these gems get in front of practitioners that they will attract. That translated to people that actually replied with technical questions etc., turning our channel into a lead generation board. The fixed-cost model also yielded consistent CAC in this channel, which is very useful for financial modeling. Review collected by and hosted on G2.com.

What do you dislike about High Social?

The biggest missing piece for a data-driven CEO is the absence of connection to our marketing tech stack. Growth in High Social as a lead doesn’t connect with the activity of that lead in our CRM (HubSpot) or intent data platforms. You can't manually tie a pipeline opportunity back to a TikTok follower, so that’s a blind spot in our ROI math.

Also, as much as I love targeting options, we need more in-depth audience insights. What other technographics, if any?) and seniority levels are our most active followers will provide invaluable insight for both product & content strategy. Review collected by and hosted on G2.com.

Adel C.
AC
Adel C.
Food And Beverage Operations Manager Hotels | Sales, Multitasking
Small-Business (50 or fewer emp.)
"Made Our Hotel's TikTok A Local Eatery Page"
4.5/5
What do you like best about High Social?

More to the point, we had an aptly-situated rooftop bar at The Marina, our coastal property which needed to be portrayed as the city’s finest place for a cocktail at sundown. Six months ago, I launched High Social with the thought to target local community and young professionals within 15km radius including luxury travellers, competing bars and lifestyle influencers. The geo-targeting was surgical. And we did not end up with generic followers; but, well, would you look at that — exactly the crowd that frequents our bar on weekends.

The main thing was that the AI had a mind of its own. This way my little team and I could focus on pushing what we do best our drinks to die for and views to make your heart race in stunning videos while High Social pulled out all the stops to get those clips seen by fresh local eyes, around the clock. And the effect could be quantified: a 42 percent bump in “I saw you on TikTok!” cites in bar initiatives over the course of four months. It was our answer to the problem of how we grow, and do so in a scale-able, fully automated way. Review collected by and hosted on G2.com.

What do you dislike about High Social?

The primary Crunchbase operational asymmetry is the absence of CRM data outward integration. I'm being detracted from this because I do know our follower increases in High Social and what reservation source codes they use in our PMS, but I have to go and manually connect the data together so that it can show ROI to my GM. If we could have a real-time interface our hotel’s CRM or POS data it would become a revenue system, rather than just a marketing tool.

Also, this makes creating multiple High Social accounts for a multi-property group disconnected. A centralised dashboard to see how a group's hotels perform on TikTok would give me the strategic overview I need at group level. Review collected by and hosted on G2.com.

Bobby  P.
BP
Bobby P.
Food and Drink Entrepreneur
Food & Beverages
Small-Business (50 or fewer emp.)
"Our Launchpad for Making DTC Food Products go Viral on TikTok"
4.5/5
What do you like best about High Social?

The problem is, when you’re bootstrapping a new hot sauce or snack line, you can’t sit around waiting for organic magic to happen. For our most recent launch — a line of spicy gourmet nuts — I wanted to have an audience going into TikTok (@whatevernuts) before we’d finalized the packaging. It was just the right gas for High Social’s speed and tactical targeting. As we set up, we described our ideal muncher in the room — people who are into home cooking shows, specific food influencers (hello @spiceology), and competitors in the better-for-you snack space.

The AI-facilitated growth was instantaneous, attracting followers that were not simply numbers. They were real people that created their own recipe videos using our product before we were available at scale. This user generated content (UGC) was easily our most powerful marketing asset. The fixed-cost model, and visibility of it, would also be crucial for a startup; I’d now know exactly what my monthly spend was on audience growth as opposed to the variable (and often opaque) figures that can go into influencer gifting or broad paid buys Review collected by and hosted on G2.com.

What do you dislike about High Social?

Most difficult for an entrepreneur is attribution and scalability. High Social was great building the first 10k-50k, but directly correlating that growth to e-commerce sales on Shopify needed me to manually tag UTMs and look back at what happened. I'd love to be able to have High Social integrate in some way with Shopify so that we could track the journey from follower > customer.

Oh, and I’ve love even better audience insight tools — targeting is great. Since I'm planning line extensions (snacksI moving to nuts, crackerse), knowing other interests of my follower base (fitness, travel) would be amazing R&D intelligence. The service is a tremendous growth engine but could be an even better business intelligence partner. Review collected by and hosted on G2.com.

Scott H. D.
SD
Scott H. D.
Computer Software Executive & Board Member. Former VP
Computer Software
Mid-Market (51-1000 emp.)
"A Scalable Growth Engine for SaaS Startups – from a Board Member’s perspective"
5/5
What do you like best about High Social?

Marketing spend should behave like an investment would in a boardroom and investment likes to be predictable and have clear KPI’s attached to it. I started suggesting High Social to my portfolio companies about 18 months ago as a focused way to build incremental, base-level audiences on TikTok. Key to both their strategy and the quality of what they offer is clarity: They are not a generic social media manager, but one very specific growth engine for one platform. This emphasis enables better ROI tracking.

The service's performance is consistent. At a developer tools startup that I advised, we went into High Social because our ideal audience was engineering leaders. By focusing on interests in certain GitHub repos, tech conferences and competitor tools, they built a very relevant follower base of over 25k in just six months. This audience quickly became the best launch channel for their beta, fueling some 40% of early signups. The algorithmic, hands-off operation is a great fit for cash-strapped startups looking to show traction to investors. Review collected by and hosted on G2.com.

What do you dislike about High Social?

The primary strategic deficiency is a lack of enterprise-class integration and analytics. For a startup ready to scale, it’s valuable in that the data from High Social would need to integrate with your central marketing data warehouse or BI tool (like Snowflake or Tableau) so it can correlate against LTV and CAC calculations. The current reporting is siloed.

Also, as a business person, I appreciate clear market intelligence. I’d also love to see High Social share more of these aggregated, anonymized insights into what targeting strategies are holding water across other B2B SaaS companies, not just my own. That would raise their offering beyond the tactical weapon as strategic intelligence partner. Review collected by and hosted on G2.com.