Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Working towards ISO 27001 compliance"
4.5/5
What do you like best about Hicomply?

Zoe has been really helpful taking us through the process both from using the HiComply platform and what is required for ISO 27001 Review collected by and hosted on G2.com.

What do you dislike about Hicomply?

Some of the UI features are unintuitive. Review collected by and hosted on G2.com.

Response from Customer Team of Hicomply

Thank you for sharing your experience and for the kind words! We’re so pleased to hear that Zoe has been able to support you throughout your ISO 27001 journey and that Hicomply is helping streamline the process ahead of your first audit.

We really appreciate your feedback about the user interface, we’re continually working to make the platform as intuitive and user-friendly as possible, so your insight is incredibly valuable.

It’s great to know that Hicomply is helping you move toward compliance with confidence. Thanks again for being part of the Hicomply community!

SM
Seth M.
Sales Development Representative
Mid-Market (51-1000 emp.)
"Hicomply Review"
4/5
What do you like best about Hicomply?

Its very straight forward to complete tasks Review collected by and hosted on G2.com.

What do you dislike about Hicomply?

Sometimes it doesn't update after competition of a task leading to slight confusion. Review collected by and hosted on G2.com.

Response from Customer Team of Hicomply

Thank you for taking the time to leave a review on G2!

We’re glad to hear that you find Hicomply straightforward and easy to use, and that it's helping your business keep employees informed and up to date with training requirements — that’s exactly what we aim for.

We’re sorry to hear you’ve experienced issues with tasks not updating after completion. That shouldn’t be happening, and we’d love to look into it for you. If you run into this again, please reach out to us at support@hicomply.com so our team can investigate and ensure everything is working as expected.

We really appreciate your feedback — it helps us keep improving!

Verified User in Consulting
UC
Verified User in Consulting
Mid-Market (51-1000 emp.)
"Solid Compliance Platform"
2.5/5
What do you like best about Hicomply?

Perfectly acceptable platform for compliance documentation. Review collected by and hosted on G2.com.

What do you dislike about Hicomply?

Nothing wrong with the platform. Perfectly usable. Review collected by and hosted on G2.com.

Response from Customer Team of Hicomply

We’re pleased to hear that you find Hicomply a solid and reliable platform for managing your compliance documentation. It’s great to know that the tools for sharing documents and tracking required reading are helping support your processes.

Thanks again for your review and for being part of the Hicomply community!

Jo S.
JS
Jo S.
Office and Finance Manager
Small-Business (50 or fewer emp.)
"A well designed system"
4/5
What do you like best about Hicomply?

Hicomply is a particularly user friendly for someone who is unfamiliar with this type of software. Review collected by and hosted on G2.com.

What do you dislike about Hicomply?

Some of the processes were a bit clunky. For example when we downloaded a template, amended it and then attempt to re-upload, we occasionally got error messages, but it wasn't really clear what the issue was.

I would say one other feature which I didn't really like was that when you click on tasks, it populates all tasks including repeating tasks for the following years. This can be confusing sometimes and also means that you are looking at a lot more data than you need to on one screen. It would be good to be able to filter tasks by year. Review collected by and hosted on G2.com.

Response from Customer Team of Hicomply

Thanks for sharing your experience and ideas with us Jo, we're pleased to hear that Hicomply has helped improve organisation and consistency in your business.

Congratulations again on your recent certification!

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Have been successfully using HiComply for 3 years"
4.5/5
What do you like best about Hicomply?

I’ve been using HiComply for three years, and it has been instrumental in helping us achieve compliance with PCI-DSS and ISO 27001:2022 standards. The platform has become a daily essential for managing policies and procedures, maintaining records, tracking tasks, and ensuring overall compliance. Its user-friendly design and robust features make it a pleasure to use. HiComply has streamlined our processes, making compliance management far more efficient and organized. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Hicomply?

Would really be useful of additional functionality of Incident management. Review collected by and hosted on G2.com.

Response from Customer Team of Hicomply

Thankyou from the bottom of our hearts for your continued loyalty.

An Incident Management feature within Hicomply is a great idea!

Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Great software with excellent client service"
5/5
What do you like best about Hicomply?

Really easy to use well thought out solution that saves clients a huge amount of time and really simplifies compliance and getting certification.

The support you get is brilliant and is way beyond anything I've had from other suppliers. Review collected by and hosted on G2.com.

What do you dislike about Hicomply?

Nothing as of yet! But will get in touch with any thing that comes us Review collected by and hosted on G2.com.

Response from Customer Team of Hicomply

We’re so pleased to hear that Hicomply has helped simplify the compliance process and supported both you and your clients on the path to certification. Our mission has always been to reduce the time and complexity involved in achieving and maintaining compliance, and it’s fantastic to hear how well this has worked for you.

Your praise for our support team means the world to us. We take pride in delivering a service that goes above and beyond expectations, and it’s great to know you’ve experienced that firsthand.

We appreciate your openness and look forward to continuing to partner with you as new needs arise. Thank you for trusting Hicomply to help make compliance simple and efficient for you and your clients.

CP
Carl P.
Quantity Surveyor
Mid-Market (51-1000 emp.)
"New starter - straightforward process."
3.5/5
What do you like best about Hicomply?

Easy to use - simple interface, easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Hicomply?

There isn't a great deal that I do not like. Review collected by and hosted on G2.com.

Response from Customer Team of Hicomply

Thank you so much for your feedback!

We’re delighted to hear that your onboarding experience was smooth and that you’re finding Hicomply’s interface intuitive and simple to navigate. One of our top priorities is ensuring that new starters can get up and running quickly, so it’s fantastic to know we’ve hit the mark for you.

We also appreciate your comment about not finding much to dislike—this tells us we’re on the right track.

Helen H.
HH
Helen H.
Customer Success Manager
Small-Business (50 or fewer emp.)
"Poor experience"
2/5
What do you like best about Hicomply?

the layout is clear and easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Hicomply?

It has stopped tracking what policies I've read and suggested fixes aren't working. Review collected by and hosted on G2.com.

Response from Customer Team of Hicomply

Hi Helen, we are sorry that you are experiencing the issue with accepting your required reading, we hope to get this resolved very soon.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Brilliant"
4.5/5
What do you like best about Hicomply?

Very easy to use and very supportinve staff to help guide through the process Review collected by and hosted on G2.com.

What do you dislike about Hicomply?

There are a few user interface issues and general things that could improve cusomter experience. But that is being really picky as they don't detract from the experience, just nice to haves. Review collected by and hosted on G2.com.

Response from Customer Team of Hicomply

Thank you so much for your kind words! We’re thrilled to hear that you find Hicomply easy to use and that our team has been helpful in guiding you through the process. We’ll be sure to pass along your shoutout!

We also appreciate your feedback on the user interface. We’re always looking for ways to improve the experience, so if you ever have any specific suggestions, we’d love to hear them. It’s great to know that even with a few “nice to haves,” the platform is still working well for you.

It’s fantastic to hear that having everything in one place—documents, analytics, audits, risk management—has been beneficial for you. That’s exactly what we aim for: to make compliance as seamless and stress-free as possible.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Easy to understand"
4.5/5
What do you like best about Hicomply?

Hicompy's website is a standout in the realm of online training platforms. The site is clear and easy to navigate, making it simple for users to find the resources they need. The training materials are well-structured and easy to understand, catering to both beginners and advanced learners. What sets Hicompy apart is its engaging and interactive content, which keeps users indulged and motivated throughout their learning journey. Overall, Hicompy offers a seamless and enjoyable learning experience. Review collected by and hosted on G2.com.

What do you dislike about Hicomply?

sometime it can be bit long and streched Review collected by and hosted on G2.com.

Response from Customer Team of Hicomply

We are very proud of our website, we try to make compliance as interesting and human as possible so its great to hear that this is coming across in our content!