--- title: HiBot Reviews meta\_title: 'HiBot Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how HiBot works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 3 scale: '5' date\_modified: '2026-04-29' parent\_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # HiBot Reviews & Product Details Through advanced natural language comprehension capabilities it is possible to establish and offer a Chatbot that converses and interacts as a human being. HiBot is 24 hours a day, 7 days a week, available to your customer. Be sure to sell or interact with your audience! * * * Seller [Hi Platform](https://www.g2.com/sellers/hi-platform) Discussions [HiBot Community](https://www.g2.com/products/hibot/discuss) Show More ## Top-Rated Alternatives [ ![Fin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ ![Zendesk for Customer Service](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,019) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![Paylocity](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paylocity") Paylocity 4.4/5(6,155) ](https://www.g2.com/products/paylocity/reviews) [ View All Alternatives ](https://www.g2.com/products/hibot/competitors/alternatives) ![Rohit K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rohit K.") RK Rohit K. Web Developer Small-Business (50 or fewer emp.) 4/27/2026 Guest users or non-business users of the software, not included in G2 scores. "Effortless Messaging in One Place." 3.5/5 What do you like best about HiBot? I love how easy HiBot is to use. It helps me manage all my messages in one place without any stress. It is fast, reliable, and saves me a lot of time. It’s the perfect tool for staying organized! Review collected by and hosted on G2.com. What do you dislike about HiBot? Their customer support is very slow to respond. There interface and implementation are a bit complex. Review collected by and hosted on G2.com. What problems is HiBot solving and how is that benefiting you? HiBot solves the problem of scattered messages by bringing chats from WhatsApp, Facebook, Instagram, and other apps into one single inbox, so it’s easier to manage everything in one place. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite TP Talita P. Comercio Logistics and Supply Chain Mid-Market (51-1000 emp.) 3/21/2023 "A good system for recording attendance, but very flawed." 4/5 What do you like best about HiBot? Very easy to use, dynamic and practical system, the service tree is easy to modify and the usability is practical and fast, it doesn't let you close easily without saving the necessary information. Review collected by and hosted on G2.com. What do you dislike about HiBot? For pulling reports the system is a bit limited, gives some errors, doesn't let you filter the date correctly, when exporting the file it doesn't pull the full filter and we can't fetch an accurate ratings record report. Review collected by and hosted on G2.com. What problems is HiBot solving and how is that benefiting you? To communicate with the client and register the services is a practical way, but the tool was not very usual within our organization, and for this reason there was a change after the contract was finalized. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Talita A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talita A.") TA Talita A. Assistente de qualidade Mid-Market (51-1000 emp.) 3/29/2023 "A great system for recording customer information" 5/5 What do you like best about HiBot? Hi's layout is great, very easy to use and explanatory, you can organize and create the filters the way you want, you can contact customers in many different ways. Review collected by and hosted on G2.com. What do you dislike about HiBot? Support is a little difficult to talk to, when the system stops it takes several minutes to come back and we can't get quick access to Hi support, it crashes a lot too. Review collected by and hosted on G2.com. What problems is HiBot solving and how is that benefiting you? To contact customers regarding the tickets opened in the sector I work in, it is a very easy and practical way to contact them, without having to send an e-mail and wait days for a reply. Review collected by and hosted on G2.com. Show More 3/30/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite ### There are not enough reviews of HiBot for G2 to provide buying insight. Below are some alternatives with more reviews: [ 1 ![Fin Logo](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin Logo") Fin 4.5 (3,901) Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. 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It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. 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