
Easy to use, a lot of flexibility - they give a great platform that includes everything together (Data, Reporting, Performance, Survey, Time Off, Attendance, Documents signature) - covers all aspects and you don't need an technical expert to manage it or a lot of other different platforms around it to complete it - it brings great value as a stand alone HR platform.
As the HR team we can manage most of the processes that are needed by using Bob.
Also they improve and evolve on a monthly basis and it's great to be using a platform that you feel the additions and improvements on regular basis - it helps us the HR team to keep an open mind and always review the additions and changes and how can it also improve what we are doing. Review collected by and hosted on G2.com.
Need more focus and capabilities in analytics (but I know it's coming :) ).
Each feature separately is not expert level - The platform brings great value as it covers a lot of aspects - but if you compare it to an expert platform on the subjects - it's not the same level (Survey platform gives better value than Survey feature in bob, analytics platform give better value than insight in bob, etc') - it's great value is the fact that it brings it all together and can be the only platform you use in HR (excluding recruiting). Review collected by and hosted on G2.com.
It's a really simple, intuitive tool, which fits in really well with our company values. It's easy to administer and customise, new employees love the look and feel of it, and we have a high adoption rate with our existing employees. Managers love having quick access to information about their team, and we all love the way time off is so easily managed, especially the way it can update people's calendars, giving us all visibility of who's off. We use Bob for shout outs and new employee announcements and for nominating employee of the month. Over the coming months we're looking forward to making better use of the engagement and talent performance module. Review collected by and hosted on G2.com.
I wish the e-signature process was more comprehensive, and I also wish that it could be possible to keep historical information on employee benefits, particularly private medical insurance, as we need that information for end of year P11Ds and currently have to store those details outside the system. Review collected by and hosted on G2.com.
The service that we have received from HiBob's support team has been outstanding. Speedy responses, useful screenshots or step-by-step instructions for more complicated questions, and always a very personal interaction. When there are more complicated issues, the team pulls out all the stops to help us to find a solution.
From the onboarding and training on the HiBob system to the ongoing interactions, HiBob has delivered a stellar experience.
As a previous VP of Customer Service for a large, international company, I can say that HiBob's support team is up there with the best. Keep up the good work! Review collected by and hosted on G2.com.
The lack of updated emojis.
Seems like an unimportant complaint, but in this day and age with so much communication includes emojis, and with a very young staff base, Hibob's emoji stack is far too basic. I have had many complaints from staff about the limited emoji library. They are here to stay and should be considered an important part of fun communication resources. Review collected by and hosted on G2.com.
Hibob combines the core HR functions into one simple to use online platform. The holiday tracker is the most obvious example of a vital administrative function which needs to be managed well for the benefit of the staff and the company, but there are a number of much more sophisticated functions which enable you to really get the best out of your staff.
We have embedded the performance/goals function into our company culture which means our staff engage with Hibob on a weekly and sometimes daily basis. The survey function is another simple to use but vital tool for tracking company culture by region.
It is also a very useful tool for unifying our staff across multiple locations - all staff can easily search through the company directory to find out a bit more about their colleagues. Review collected by and hosted on G2.com.
I don't have any major dislikes but some of the functionality has scope to be advanced, upgraded over time. i.e. in the performance function a more nuanced approach to measuring key results progress rather than just a % slider would be helpful for all staff. Review collected by and hosted on G2.com.
The user-face.
As soon as you open up the homepage it's like wow finally a programme that looks like it belongs in 2021 Review collected by and hosted on G2.com.
Time off calendar - if you have lots of sights you see all the bank holidays etc, that could improve Review collected by and hosted on G2.com.
Bob is really intuitive and everyone in the business like the looks of it. Little training has had to be carried out following implementation because it is so easy to pick up. Review collected by and hosted on G2.com.
There have been a couple of preset time ranges I haven't been able to apply in reports, however I've been able to message my account manager or speak to the customer support reps and they add it as a request for their teams to look at implementing, so I'm confident these will become available Review collected by and hosted on G2.com.
It has a very well integrated operation and software structure that allows controlling the life cycle of employees with simple but efficient methods, it is very easy to track work hours, it allows paperwork to be automated and documents and flows are managed Working with intelligent tools that are deployed very efficiently in any work environment, the appearance and operation of the interface is quite appropriate, comfortable and easy to use, pleasant to use and with positive reporting management. Review collected by and hosted on G2.com.
In its first stage of implementation we had some use problems and errors due to the lack of information on rapid deployment in large companies and organizations, in the second stage of implementation the problems were solved, use has been improving and updates and news have covered the expectations demanded by the organization. Review collected by and hosted on G2.com.
I was able to see pictures of my colleagues, but that was it. Review collected by and hosted on G2.com.
Newest news items were difficult to locate.
I couldn't update my own information.
Some people in the organisation abused it and spammed the rest of us.
It did not help me as an employee. Review collected by and hosted on G2.com.
How easy it ease to apply for time off and how exciting it felt when i got a place to see all my company's benefits Review collected by and hosted on G2.com.
The Company docs section. It could do a better job with integrating with a google docs like editor, and accessing templates, instead of using pdfs. Review collected by and hosted on G2.com.
Can be easily personalised and has is very user friendly. Has automated so much of our team admin and has really helped to drive engagement especially during lockdown. The customer service and support is also amazing and very helpful! Review collected by and hosted on G2.com.
I think it's a great tool for HR and simple to use for employees, but more focus could be on how managers use and interact with the system. Review collected by and hosted on G2.com.
Hard to choose 1 thing. Slack integration, Company Dashboard, Shout Outs/Polls/Kudos, org chart link, love all of that. Review collected by and hosted on G2.com.
I dislike not having a 1:1 meeting documentation feature like SmallImprovements offered. I dislike that the TriNet integration is not complete. Also, in each ee profile, I wish the view was simpler, I'd prefer to be able to default view to the table summary in some of the sections. Review collected by and hosted on G2.com.
All my HR data and documents are in one place, easy to update and easy to keep track. And also good to discover information about other employees in the organisation. Review collected by and hosted on G2.com.
The user interface is nice and friendly but can be better. I find it confusing sometimes to understand where can I find what I need, for example, the holiday approval process. The org chart can be done in a much more intuitive way as well. Review collected by and hosted on G2.com.
The ability to track multiple peoples' absences and holidays across a calendar format is really useful for business continuity. Review collected by and hosted on G2.com.
It's not a particularly intuitive system, with pathways not always being in the most obvious places. Review collected by and hosted on G2.com.
The nice UX/UI of the platform. Easy to use and helpful. Review collected by and hosted on G2.com.
For benefits just tells us what they are but if for example is a giftcard cannot claim or use the giftcard directly from the platform. Review collected by and hosted on G2.com.