Thank you for the kind words! 🌮 So glad HeyTaco has made it easy to give your colleagues a genuine shoutout. On the stickers — they're fun little extras your teammates can earn and send as bonus recognition! Check out our help docs for a quick overview, and feel free to reach out if you have any questions.

Thanks for the kind words — and great feedback! 🌮 Good news on the rewards: you can actually customize the redemption instructions in the rewards settings (see the link below for a full how-to). As for the leaderboard limit, please reach out to us at help.heytaco.com so we can look into that with you!

Thank you for such a thoughtful and honest review 🌮💛

We love that you called out recognizing people who might not always get praised — that’s one of the most meaningful impacts of peer recognition, and exactly the kind of community-building we care about.

We also really appreciate the feedback on limits, customization, and reporting. You’re right to call that out — and we want you to know it’s being heard. More robust analytics and reporting are on our roadmap, especially to better support larger and more complex teams that want deeper insight into how recognition is showing up across the organization.

HeyTaco is intentionally simple at its core, but we’re always working to evolve it in ways that add clarity and scale without losing the human, feel-good nature of recognition.

Thanks again for taking the time to share this. Feedback like yours directly shapes where we invest next 🌮

Thank you for such a generous and reflective review — we love hearing how your team has used tacos to recognize each other, support charity, and build a real sense of community 🌮

We also really appreciate you sharing your perspective on certain reward types. In HeyTaco, rewards are intentionally customizable and defined by each company. Some teams choose experiential or leadership-related rewards as a way to create access and connection, while others prefer tangible items or charitable options. There’s no “right” mix — it’s about what feels aligned with your culture.

We’re especially glad to hear HeyTaco is helping your remote team stay connected and engaged. Thanks again for the thoughtful feedback and for using HeyTaco in such meaningful ways.

Thank you for such a generous review — we love how you’re using HeyTaco to recognize and reward contributions across your community 🌮

You’re absolutely right to call out that behavior. Tacos are given to the people explicitly mentioned in a message, which is intentional — it gives the sender full control over who’s being recognized. In situations like Q&A threads, a helpful tip is to mention only the person who provided the answer when giving tacos, so the recognition lands exactly where you intend.

We’re really glad HeyTaco is supporting engagement and appreciation in your community, and we appreciate you sharing such thoughtful, real-world feedback.

20 seconds, one taco - it takes so little to make someone's day. Thank you for being a part of the Taco Economy! 🌮

Thank you for such a thoughtful review — we love hearing how easy HeyTaco is to pick up and how quickly new starters feel included 🌮

You raise an important and very real point about less visible work, especially in roles like HR where much of the impact happens behind the scenes. Recognition doesn’t always naturally surface in public spaces, which is why leadership participation — like you mentioned — matters so much. When leaders and teammates are intentional about noticing and calling out invisible contributions, it helps ensure appreciation reaches everyone.

We’re really glad HeyTaco is helping foster a supportive, open culture at your organization, and we appreciate you sharing such a nuanced perspective.

When everyone jumps in, recognition turns into a shared ritual — not a solo act.

On group tacos: today, the easiest way to recognize a group is to tag multiple teammates in one message (or use stickers for a big celebratory moment). It keeps recognition public, personal, and still rooted in peer-to-peer appreciation — even when the whole crew deserves some love.

And themed tacos… we hear you 👀

That’s why stickers exist in the first place — they’re our way of adding personality, humor, and “this moment deserves something special” flair without turning recognition into a menu overload. Breakfast tacos, spicy tacos, celebratory vibes — the fun is intentional.

We’re especially glad to hear it’s helping build camaraderie and shine a light on great work happening across teams. That cross-team visibility is one of HeyTaco’s quiet superpowers.

Thanks for spreading the taco joy — keep the appreciation coming 🌮💛

Thanks so much for the kind words — we’re glad HeyTaco brings a little extra fun to your workday and makes recognition easy in Slack 🌮

We’re sorry to hear about the frustration around redemptions — that’s definitely not the experience we want for your team. The good news is that admins can always cancel a redemption, which automatically returns the tacos to the employee. And if anything ever looks off or needs help sorting out, our team is happy to jump in — just reach out to support@heytaco.com

and we’ll take care of it.

Thanks again for the feedback — it helps us keep improving the experience for everyone.

We love hearing this. Public recognition that feels safe, natural, and relationship-building is the heart of HeyTaco 🌮✨

On stickers: totally fair question. Sticker unlocking is intentionally earned rather than instant. It’s influenced by a mix of quantity (giving recognition regularly), diversification (recognizing different teammates, not just the same few), and consistency (showing up over time).

The unlock energy bar is meant to give a hint at that progress — a little nudge that you’re on the right track — without turning recognition into a points-chasing game. The goal is to reward healthy recognition habits while keeping things fun and human.

Thanks for taking the time to share your experience — and for helping set the tone for recognition on your team 🌮✨