Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"HeyOrca truly care about their clients!"
5/5
What do you like best about HeyOrca?

I love their daily newsletters, informative webinars, and friendly customer service. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

Not much, to be honest. They're always on top of it, with new features that make my job even easier! Review collected by and hosted on G2.com.

Response from Joe Teo of HeyOrca

Thanks so much for your kind words! We're really glad that you are getting value from our community and we look forward to continuing serving you!

Melissa W.
MW
Melissa W.
Client Success Director
Small-Business (50 or fewer emp.)
"The best social planning and collaboration tool our team and clients have found so far!"
5/5
What do you like best about HeyOrca?

The team at HeyOrca has been so courteous, responsive, and helpful from the very start. Our team used to utilize a different system but we kept trying to plug holes in features that we needed in order to collaborate within our 12 member team and our clients. Now we don't! We love all the features HeyOrca provides, and their support team has been tremendous about incorporating suggestions and improvements pir team has provided. We're able to grow and scale our subscription as our agency grows, and we're looking forward to being part of the "Pod" for quite a while! Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

The only pause we had in onboarding with HeyOrca was the price, but it has been worth every penny! Review collected by and hosted on G2.com.

Response from Casey Russell of HeyOrca

Thank you for the review, Melissa!

We're so happy that you're enjoying HeyOrca, and that you've enjoyed the service from our support team! We're always happy to help :)

Ruth C.
RC
Ruth C.
Mautic Project Lead
Small-Business (50 or fewer emp.)
"A great tool for agencies and communities to manage their social media marketing"
5/5
What do you like best about HeyOrca?

I love the approvals workflow which allows us to have full control over users being able to create, review and publish while also involving external stakeholders who may need to sign off before things are published.

It's also great that we can create sources for external platforms so that the team know something has to go out for example by email, as well as by social, and that we can add events to the calendar to give the team a heads-up for things that they need to be aware of.

Having unlimited users is a real game changer for us - it has really opened up the ability to have folks who can contribute from our open source community to creating content for social media, while also retaining the control over QA and reviewing before publishing.

The Instagram features are great, we heavily use the bio feature and our communify find it really helpful to access links quickly on the grid layout. The hashtag library saves us a lot of time, allowing us to curate specific hashtag lists for types of posts.

The team are also really open - they do regular update calls you can join, send out really useful resources in their newsletter and take feedback on board when provided. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

The product itself is really missing the engagement side of social media management which is currently a work in progress, and due to be coming out in beta soon.

Sometimes I find the user interface a tiny bit counterintuitive which I have fed back to the team.

It would be really helpful if there was more on the mobile app than just Instagram and TikTok to keep up with things on the move, but it is better than nothing! Review collected by and hosted on G2.com.

Response from Casey Russell of HeyOrca

Ruth, thank you so much for leaving a review for us! We truly appreciate it!

We're happy to hear that having things like unlimited users and Instagram Bio link has been helpful for you.

Thanks as well for your feedback about the user interface - mobile app support is coming in the future!

Ashley H.
AH
Ashley H.
Community Manager
Small-Business (50 or fewer emp.)
"Literally the best Social Scheduler I have ever used!"
5/5
What do you like best about HeyOrca?

As a social media manager, I have used my fair share of content calendars. Hey Orca is by far the best one I've used. They make it so simple to schedule your content and everything is so streamlined. I couldn't ask for a better service! No more missed deadlines or having to cobble together last-minute posts. With Hey Orca, my social media planning is a breeze! Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

I wish it showed more analytics instead of having to pay for the premium version. Review collected by and hosted on G2.com.

Response from Casey Russell of HeyOrca

Thank you for your review, Ashley! We're so happy to hear that you think our calendar is the best Social Scheduler you've ever used!

Reports are currently available on Standard and Pro Subscriptions in HeyOrca, but I completely understand your concern here. I've left this feedback for our product team for future consideration!

Jake  S.
JS
Jake S.
Marketing Director
Small-Business (50 or fewer emp.)
"Way better than sprout social, and hootsuite"
5/5
What do you like best about HeyOrca?

Easy to use, quick learning, great support, platform looks great and works great. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

Honestly there is not much I would change about this platform. I like everything Review collected by and hosted on G2.com.

Response from Joe Teo of HeyOrca

Thank you so much for your kind words Jake! We're so glad to have you as part of the pod! Lots of exciting things coming in 2023!

Shawnnell B.
SB
Shawnnell B.
Owner
Small-Business (50 or fewer emp.)
"Hands Down The greatest Social media Managing tool!!"
5/5
What do you like best about HeyOrca?

Easy to use. Easy to integrate with other platforms. They offer training that helps with use, especially when new features are added. Customer service is AWESOME Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

Most beneficial financially for those managing more than one calendar. Still a good price considering all that I can do with it, great features, and easy for me to use. Review collected by and hosted on G2.com.

Response from Casey Russell of HeyOrca

Shawnnell, thank you so much for your review!

We're so glad you're enjoying HeyOrca! 🐳 Thank you for being a part of the pod.

Charmayne H.
CH
Charmayne H.
Social Media Specialist
Mid-Market (51-1000 emp.)
"Review"
4.5/5
What do you like best about HeyOrca?

The webinars they offer are wonderful. It's amazing having free tools and resources courtesy of the team to help keep up with the latest in social media trends. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

There isn't really anything from HeyOrca that I presently don't like. I appreciate them putting together trending music for Reels and TikToks. I will say, sometimes it feels like I'm on a completely different side of TikTok, so it's nice having them keep a pulse on the trending sounds. Review collected by and hosted on G2.com.

Response from Casey Russell of HeyOrca

Thanks for your review, Charmayne! We're happy you're enjoying the platform so far.

We love that you love the resources we provide through education and webinars, and we'll keep sending them your way to help with your workflow! :)

Geoff B.
GB
Geoff B.
Digital Strategist
Small-Business (50 or fewer emp.)
"I love HeyOrca and our clients do too!"
5/5
What do you like best about HeyOrca?

The ability to share the posts for approval without buying a seat for every client. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

The website can be a little slow to load compared to competitors. Review collected by and hosted on G2.com.

Response from Joe Teo of HeyOrca

Hey Geoff! Thanks so much for your review. Speed is something we are constantly working on, so I'll make sure to share your feedback with the team! Lots of exciting things coming in 2023.

PB
Pamalyn B.
Project Coordinator
Small-Business (50 or fewer emp.)
"HeyOrca: Best Customer Service and Best Free Resources in the Industry!"
5/5
What do you like best about HeyOrca?

HeyOrca has the best customer service of any company that our agency deals with. Hands down. Their response time is incredibly fast and everyone on their team is knowledgeable and helpful. Plus, they hold free weekly workshops and provide great free resources to their customers. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

So far, we have not encountered any downsides to working with HeyOrca. They are on top of all social media trends and implement any necessary changes in a timely and efficient manner. Review collected by and hosted on G2.com.

Courtney B.
CB
Courtney B.
Multimedia Marketing Specialist
Mid-Market (51-1000 emp.)
"Fantastic and Easy to Use Scheduling Software"
5/5
What do you like best about HeyOrca?

HeyOrca is a great program for multiple reviewers. Our Social Media agency designs and schedules the posts, and we have the ability to individually go in, under our own user names, and request edits and changes to the post while communicating in a chat-like platform. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

It would be nice to have the ability to request date changes to the posts withing the post itself (for example, having a "suggest new day/time" feature) but other than that, this program is very intuitive. Review collected by and hosted on G2.com.

Response from Casey Russell of HeyOrca

Hi Courtney! Thanks so much for the review!

Thanks as well for your question in regards to date change requests - I'll make sure the product team knows this so that they might consider it as a future update!