Sadie  C.
SC
Sadie C.
Head of Marketing
Small-Business (50 or fewer emp.)
"Great platform, and always keeping up industry practice"
5/5
What do you like best about HeyOrca?

I love that HeyOrca is proactive and keeps up to date with industry standards. It's easy to use and our clients enjoy using it. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

I find it frustrating that LinkedIn disconnects quite often and we have to reconnect the channel, but I appreciate this is down to LinkedIn and not necessarily HeyOrca. Review collected by and hosted on G2.com.

Response from Joe Teo of HeyOrca

Thank you so much for your kind review Sadie!🙏 Reconnection of social accounts is unfortunately a reality that we have to deal with, but we are constantly looking for ways to make it easier for you and your team. Thank you again for being part of the pod! Lots of exciting things coming in 2023!

Kolton R.
KR
Kolton R.
Small-Business (50 or fewer emp.)
"A no frills platform perfect for teams"
5/5
What do you like best about HeyOrca?

I enjoy the ability to manage all of my clients' accounts in one place. Collaboration is simple and the platform is not overly complicated for users. There is not much of a learning curve. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

I wish HeyOrca iOS app was more robust and offered the same capabilities as their web platform. HeyOrca lacks some of the insights/dashboard features of other services, such as sentiment review, notifications of mentions/comments, etc.

Some of the integrations (Google Drive, Google Photos) are nice, but it requires you login and relink every time you open HeyOrca. Review collected by and hosted on G2.com.

Response from Joe Teo of HeyOrca

Hey Kolton!

Thanks for taking the time to share your thoughts about HeyOrca. We're glad that you're enjoying our platform!

We are working on a mobile app and it should be ready towards the end of the year!

Thank you again for choosing HeyOrca!

BS
Brianna S.
Senior Social Media Manager
Small-Business (50 or fewer emp.)
"Great Experience with HeyOrca!"
4.5/5
What do you like best about HeyOrca?

I have been using HeyOrca for over three years now, and I do not see myself switching platforms soon! They have the best customer service! Whenever there is an issue with the site, they are quick to address the problem and fix it. The platform format is user-friendly, so all clients and coworkers can easily create/review posts. I also love the calendar view for planning and the grid view for Instagram. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

When I started using HeyOrca, I thought they were slow to update to new features that made life as a social media manager easier. However, I would disagree with that now. Within the last year, HeyOrca has made an enormous change and are always on top of all the latest updates. They truly have made my job a breeze! Review collected by and hosted on G2.com.

Response from Casey Russell of HeyOrca

Brianna, thank you so much for your review!

We're so glad you're enjoying the platform and that we're updating with features that are helping you with your workflow! :)

Briana L.
BL
Briana L.
Business Owner
Small-Business (50 or fewer emp.)
"The perfect tool for client and team collaboration"
4.5/5
What do you like best about HeyOrca?

I've had so many clients compliment my systems and always say how much they love feeling involved and in control of their content. It makes me look really good and has easily taken 2-3 hours of work away by simplifying scheduling after approval and sending manual posts directly to my phone. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

Everything I dislike is API issues - I'm really happy I can schedule videos now and they were amazing allowing the choice for notifications or auto-scheduling. The hashtag feature could use some work since I dont love entering my saved hashtags manually - if you use a tool like flick its barely noticeable. Overall an amazing product! Review collected by and hosted on G2.com.

Response from Casey Russell of HeyOrca

Thank you so much for your review and for being a part of the Pod, Briana - we're glad that HeyOrca is giving you back so much time!

Sadie C.
SC
Sadie C.
Senior Marketing Executive
Small-Business (50 or fewer emp.)
"Excellent platform, and great customer service!"
4.5/5
What do you like best about HeyOrca?

I love that HeyOrca keeps up to date with industry standards and best practices, always ensuring you introduce new features. I also like the help chat, as HeyOrca are quick to respond and always help! Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

Unfortunately, we find that LinkedIn disconnects quite often, so we do have to reconnect. We don't have this issue with the other platforms, but it happens frequently with LinkedIn. Review collected by and hosted on G2.com.

Response from Joe Teo of HeyOrca

Hey Sadie!

Thanks for the awesome review of HeyOrca!

We're all about keeping up with industry standards and introducing new features, so we're glad to hear that you appreciate that. And it's great to know that our chat support has been quick and helpful.

We're sorry to hear that you've had some trouble with LinkedIn disconnecting. I know this has got to do with LinkedIn's updated API but we are looking into it.

.

Thanks again for your review!

Donavan B.
DB
Donavan B.
Social Media Ambassador
Small-Business (50 or fewer emp.)
"Reviewing My Favorite Content Management Platform!"
5/5
What do you like best about HeyOrca?

I love how user-friendly HeyOrca is! There are a variety of useful options including copying posts, grid view, comments, and approval system. It's saved me so much time as someone with both a 9-5 and a freelance business. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

There's nothing I don't like about HeyOrca as a platform. The customer service is excellent! If anything, there can sometimes be bugs, but that's true for any content management platform. Review collected by and hosted on G2.com.

Response from Casey Russell of HeyOrca

Thanks so much for your review, Donovan!

We're so glad that HeyOrca is your favourite Content Manager, and that you love our customer support!

Thanks for being an amazing part of our Pod!

Chanel K.
CK
Chanel K.
Owner
Small-Business (50 or fewer emp.)
"Very happy with the Hey Orca Scheduling App"
4.5/5
What do you like best about HeyOrca?

I find that this platform works better than 3 of the others that I have tried. Allowing you to copy posts to different platforms, and very efficient when hiring social media management as you can mark the posts with "approved, dened or review" + leave comments to let the manager know what you would like done. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

It can be a bit expensive especially if you are hiring your own social media management on top of this cost. However, the functionality makes it worth the money! Review collected by and hosted on G2.com.

Response from Casey Russell of HeyOrca

Thank you for your review, Chanel!

We're so happy you're enjoying the HeyOrca experience so far!

Tanya M.
TM
Tanya M.
Real State Assistant
Small-Business (50 or fewer emp.)
"Fantastic!"
5/5
What do you like best about HeyOrca?

There are a lot of great features which HeyOrca offers; my favorite is being able to schedule posts ahead of time and move them all around the calendar as I wish. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

Unexpected glitches that the site experiences are resolved after a few hours. It happens, and it is understandable. :) Review collected by and hosted on G2.com.

Response from Joe Teo of HeyOrca

Thanks for your review Tanya! Thank you for understanding - glitches can happen but rest assured that our team are always keeping an eye out and responding to any glitch asap! Thanks again for being part of the pod!

Kira R.
KR
Kira R.
Communications Manager
Mid-Market (51-1000 emp.)
"We LOVE HeyOrca"
5/5
What do you like best about HeyOrca?

Our team loves using HeyOrca - it's been a great addition to our toolbelt. The scheduling/calendar has elevated our posting consistency and ability to monitor multiple channel trends simultaneously through the reporting tab. The draft; awaiting approval; approved options on the scheduling tool are excellent, and enable our team to interact at a higher level of editorial. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

It's disappointing that we can't post directly to YouTube and instead rely on placeholders for our calendar while still publishing content through the YouTube platform. It would be valuable to post to ALL media within the same program. Review collected by and hosted on G2.com.

Response from Joe Teo of HeyOrca

Thank you so much for the feedback Kira! YT is a channel that is coming up more and more, it is something we are considering for 2023. We will keep you posted when we work on them!

Davonna S.
DS
Davonna S.
Small-Business (50 or fewer emp.)
"Friendly and prompt customer service"
4.5/5
What do you like best about HeyOrca?

The greatest thing about using heyorca is their amazing customer service. I always have my issues resolved and feel better after talking with a friendly staff. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

I wish a user-friendly app was available. I would love to be able to approve things my team does via my cell phone. Review collected by and hosted on G2.com.

Response from Joe Teo of HeyOrca

Thank you for your review Davonna! We're so glad to have you as part of the pod! We are working on a full mobile app, so stay tuned!