Gina S.
GS
Gina S.
Social Media Manager
Mid-Market (51-1000 emp.)
"Awesome for agency/client collaboration"
5/5
What do you like best about HeyOrca?

The user interface is extremely intuitive. Our team was able to onboard all of our clients easily and all clients were impressed. It allows us to receive client feedback and quickly see which posts are approved, need review, or need edits. Compared to other social media content scheduling and review tools I've used (Sprout Social, Agorapulse, Hootsuite) this is by far my favorite. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

They don't currently have a comment monitoring tool, but I have never truly felt comfortable in 3rd party comment monitoring platforms. We typically work with brands who don't see a ton of comments every day, so that is not something that really slows us down to check within each brand page. Review collected by and hosted on G2.com.

Shari S.
SS
Shari S.
Marketing Specialist
Small-Business (50 or fewer emp.)
"The best scheduling platform ive used!"
5/5
What do you like best about HeyOrca?

HeyOrca has the BEST client review process out of every scheduling platform out there, and Ive tried them all! Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

Cant schedule posts for multiple accounts at the same time i.e. one post going to both Facebook and Instagram-- this needs to be done seperately Review collected by and hosted on G2.com.

Response from Casey Russell of HeyOrca

Hi, Shari! We're so happy to hear that you love the client review process in HeyOrca!

I'll definitely forward your request on multiple post scheduling to our product team so that they can consider it for future updates!

Steven  D.
SD
Steven D.
Marketing Director
"Love HeyOrca"
5/5
What do you like best about HeyOrca?

Fantastic and responsive customer service. Helped us figure out the best methods for caring for our clients. Up to date and ongoing seminars are helpful. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

There is nothing to dislike about HeyOrca. Easy to use platform allows us to view our strategy by the month at a glance. Review collected by and hosted on G2.com.

Response from Joe Teo of HeyOrca

Thank you so much for your kind words Steven! We are so glad to have you as part of the pod!

Nathan M.
NM
Nathan M.
Marketing Coordinator
Mid-Market (51-1000 emp.)
"Simple to use, easy to learn"
5/5
What do you like best about HeyOrca?

Planning from the calendar and being able to easily access media for posts makes HeyOrca a delight to use. The simplicity and easy-to-navigate GUI really make HeyOrca stand out. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

Sometimes when tagging or linking profiles in a post, HeyOrca doesn't find the person/page so I have to go back and edit my post later in the social app to tag the appropriate entities. Review collected by and hosted on G2.com.

Response from Casey Russell of HeyOrca

Hi, Nathan! Thank you so much for the review - we're glad to know that onboarding HeyOrca to your team has been simple and easy!

MJ M.
MM
MJ M.
owner
Small-Business (50 or fewer emp.)
"Customer Support is the Best!"
5/5
What do you like best about HeyOrca?

Love that HeyOrca can flex with my business. Searched for years for the right tool that syncs well with the way agencies work and this is it! With multiple team members using HeyOrca over the years, people develop their favorite ways of managing the work. And with HeyOrca always coming up with new developments, I knew we could be better at getting the most out of our time spent. HeyOrca customer service suggested a 'refresher training', which turned out to be fabulous! So many tips and shortcuts that help us move faster. Thanks Casey! Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

I'm still waiting for the listener tool. It would be so sweet to have that synced in HeyOrca! Review collected by and hosted on G2.com.

Arianne D.
AD
Arianne D.
Social Media Manager
Small-Business (50 or fewer emp.)
"I recommended it to the agency I currently work for!"
4.5/5
What do you like best about HeyOrca?

Being able to see the month as a whole and the ability to see what the profile grid will look like. There are also lots of social media platforms available (ex: Pinterest: which is great! Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

It has happened a few times that there have been bugs and clients were not happy but I understand that this happens occasionally and Hey Orca is great with their customer service! Review collected by and hosted on G2.com.

Response from Casey Russell of HeyOrca

Hi Arianne! Thank you so much for the review, and for recommending HeyOrca to your agency as well!

Thanks for your feedback on bugs as well - we're always committed to updating features and bugs in a timely manner, so please to reach out to our support team if you're seeing anything on your end and we'd love to be able to escalate it for you!

Thais C.
TC
Thais C.
Employee Relations Supervisor
Enterprise (> 1000 emp.)
"excellent platform for programming content for social networks."
4/5
What do you like best about HeyOrca?

It creates a better programming of the various social networks and allows us to integrate it with platforms such as Facebook, Instagram, Canva, Linkedin and more.

we can create internal conversations with clients and with all our colleagues.

Before publishing any product on networks, it must first be approved by our clients.

provides comprehensive dashboards for viewing views of our content on social media. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

It is a fantastic platform, but it should improve the operation of the service to create schedules correctly and without interruptions.

the user interface is something important for its image, I would like it to be a little more dynamic and fun. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Highly Recommended!"
5/5
What do you like best about HeyOrca?

HeyOrca has been an awesome tool for our organization. It has streamlined many of our processes and we've received a lot of feedback on the client side as well. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

There are a few things that could be improved but such as small features of uploading batch files from canva and having a feature where you can post to both Instagram and facebook.

I'm sure overtime, the developers will continue to add and improve features. Review collected by and hosted on G2.com.

Response from Casey Russell of HeyOrca

Thank you so much for your review! We really appreciate it!

Thank you also for the great feedback on Canva - I'll be sure to share this with our Product team!

Mike L.
ML
Mike L.
Founder
Small-Business (50 or fewer emp.)
"Life without HeyOrca is life without AIR"
5/5
What do you like best about HeyOrca?

The most helpful thing about HeyOrca is not just how cutting edge it is compared to the others out there, but just how amazing their customer support is. I have not seen better customer support in any other web apps. They truly listen to their customers for new features. The app is easy to use but also very advanced in allowing us to manage social media for all of our clients at our agency. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

I honestly do not think there is anything I truly dislike about HeyOrca. I do wish it had better and more complex reporting that could be shown to our clients that more explicitly showed the benefits of them working with us. As Social media is a lot harder to prove effective. Review collected by and hosted on G2.com.

Response from Casey Russell of HeyOrca

Mike, thank you for the review! Life without our customers is like life without air for HeyOrca, so we're so thankful for you and all of our customers every day!

Reporting improvements is something that's on our mind for the future, so we'll definitely let you know if we have further updates on this!

Jaime M.
JM
Jaime M.
Realtor
Small-Business (50 or fewer emp.)
"Great program in early development"
3/5
What do you like best about HeyOrca?

Love the approve features and ability to link a bunch of platforms. Review collected by and hosted on G2.com.

What do you dislike about HeyOrca?

Unable to auto post to creator accounts. Unable to cross post same post to Instagram & Facebook. App does work. Unable to manually post (caption copies but photos have no option to download). Unable to see drafts in feed, only once they are scheduled. Review collected by and hosted on G2.com.

Response from Casey Russell of HeyOrca

Hi, Jaime! Thanks so much for your feedback and review, we really appreciate it!

Posting to creator accounts for Instagram is currently a restriction Instagram has in place for some platforms. If we receive access to this in the future, we'll be sure to let you know!

If you're looking to preview how your Instagram drafts look in your feed, you can use our Instagram grid preview to visualize this further! I've linked an article that will be able to help with that here: https://help.heyorca.com/en/articles/4385342-instagram-grid-preview-in-heyorca

Please reach out to our support team if you have any further questions about how this works, as we would be happy to assist you anytime!