--- title: HeyMarvin Reviews meta\_title: 'HeyMarvin Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 133 reviews by the users' company size, role or industry to find out how HeyMarvin works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 133 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

# HeyMarvin Reviews & Product Details

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HeyMarvin is the #1 AI-native customer insights platform. Teams use HeyMarvin to turn scattered customer knowledge into shared understanding the whole company can act on. Most companies are sitting on years of valuable user research, brand studies, market data, and customer feedback buried in folders, decks, and disconnected tools. HeyMarvin turns all of it into a searchable, intelligent knowledge repository that grows smarter over time. With 30+ native integrations continuously pulling in data, anyone across the organization can search, ask questions, and get cited answers instantly. Need to run research? HeyMarvin lets small teams deliver like a team 10 times their size. Run hundreds of AI-moderated interviews simultaneously, capture live conversations with automatic transcription, and analyze thousands of data points without losing the nuance that makes qualitative research worth doing. Every answer cites back to real customer data, and researchers stay in control of every interpretation. When insights are ready, they surface in the tools where teams already work: Slack, Figma, Salesforce, and more. Share video clips, highlight reels, and direct customer quotes so every decision is grounded in real customer voices. Research stops living in decks and starts building the kind of customer empathy that shapes better products, sharper messaging, and smarter strategy. Enterprise-ready from day one. HeyMarvin is SOC 2 Type II, HIPAA, GDPR, and ISO 27001 certified, with automatic PII redaction, face blur, and role-based access controls built for regulated industries. Trusted by teams at Microsoft, Included Health, Best Buy, and NRG Energy, and backed by leading AI investors including Sam Altman and Fuel Capital. Ready to put your customer knowledge to work? Learn more at HeyMarvin.com.

* * *

Product Website
 HeyMarvin
Seller
 [HeyMarvin](https://www.g2.com/sellers/heymarvin)
Discussions
 [HeyMarvin Community](https://www.g2.com/products/heymarvin/discuss)
Languages Supported
 

Arabic, Bengali, Bulgarian, Czech, Danish, German, English, Estonian, Finnish, French, Hebrew, Hindi, Croatian, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Marathi, Malay, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Vietnamese, Chinese (Simplified), Chinese (Traditional)

Solution Type
 
All-in-One

Overview by
 Cari Murray (corporate marketing &amp; partnerships @ HeyMarvin | dog, kid, &amp; plant wrangler @ home)

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## Pricing

Pricing provided by HeyMarvin.

### Free

Free

2 Users

[
View More Pricing Information
](https://www.g2.com/products/heymarvin/pricing)

## HeyMarvin Integrations
(18)

What do users say about integrations?

Verified by HeyMarvin

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Asana

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 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Confluence

](https://www.g2.com/products/confluence/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Dscout

](https://www.g2.com/products/dscout/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

FigJam

](https://www.g2.com/products/fig-jam/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Gong

](https://www.g2.com/products/gong/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Meet

](https://www.g2.com/products/google-meet/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Intercom Enterprises

](https://www.g2.com/products/intercom-enterprises/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Jira

](https://www.g2.com/products/jira/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Miro

](https://www.g2.com/products/miro/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Notion

](https://www.g2.com/products/notion/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Pendo

](https://www.g2.com/products/pendo-io-pendo/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Rally UXR

](https://www.g2.com/products/rally-uxr/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Headless 360 Platform (formerly Salesforce Platform)

](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SurveyMonkey

](https://www.g2.com/products/surveymonkey/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Userlytics

](https://www.g2.com/products/userlytics/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zendesk for Customer Service

](https://www.g2.com/products/zendesk-for-customer-service/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zoom Workplace

](https://www.g2.com/products/zoom-workplace/reviews)

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LB

Lakisha B.

Insights Manager

Mid-Market (51-1000 emp.)

6/6/2026

"Seamless Research Hub for Managing Projects and Linking Insights"

5/5

What do you like best about HeyMarvin?

It’s perfectly tailored for research professionals, making it easy to manage multiple projects at the same time. Linking specific quotes and video clips directly to our core insights feels seamless, and it also works as a strong repository for catching up on findings and insights from other teams. Review collected by and hosted on G2.com.

What do you dislike about HeyMarvin?

The platform falls short in robust quantitative analysis, which makes it hard to combine quantitative and qualitative data in a truly effective way. In addition, the AI query feature sometimes misinterprets prompts or brings up irrelevant details, so it still requires manual review and oversight. Review collected by and hosted on G2.com.

What problems is HeyMarvin solving and how is that benefiting you?

It breaks down visibility silos across our departments by standardizing how we track and analyze user research. With that added transparency, our team can collaborate on stakeholder readouts much faster and share consistent, data-backed findings with full confidence. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

  

RH

Reggie H.

User Research Lead

Mid-Market (51-1000 emp.)

6/4/2026

"A Huge Time-Saver: Powerful Conversational AI and Intuitive Tagging"

5/5

What do you like best about HeyMarvin?

The conversational AI engine has become a huge time-saver, helping me spot patterns I used to miss when I was skimming through pages of notes. The tagging system is equally intuitive, and it makes it very easy to organize qualitative data as I go. Review collected by and hosted on G2.com.

What do you dislike about HeyMarvin?

The interface can feel a little cluttered at times, which can make navigation frustrating when I’m trying to find specific functions. I also wish there were more granular controls for the AI assistant—for example, the ability to adjust the output tone or choose how deep it searches through files. Review collected by and hosted on G2.com.

What problems is HeyMarvin solving and how is that benefiting you?

It completely streamlines the synthesis phase of research by consolidating interviews and text documents into a unified space. Instead of losing hours cross-referencing files manually, I can pull accurate, aggregated findings together almost instantly. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

  

 ![Kiran G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kiran G.")
KG

Kiran G.

User Experience Researcher

Enterprise (\> 1000 emp.)

6/9/2026

"Best-in-Class AI Notes That Save Time and Boost Productivity"

4/5

What do you like best about HeyMarvin?

The AI notes are the best I’ve used so far. They really save time and help boost my productivity. Review collected by and hosted on G2.com.

What do you dislike about HeyMarvin?

I didn’t like the discussion guide that was created, because it felt very generic and not particularly tailored. Review collected by and hosted on G2.com.

What problems is HeyMarvin solving and how is that benefiting you?

I haven’t used the AI moderation yet, but I feel it would be a great feature as well. After I upload a session, it automatically creates notes, and the tagging feature is good too. I don’t think I’ve used all the features available in the tool, but the ones I have tried are amazing and save me a lot of time. I’m especially fascinated by the AI-generated notes—they really save a huge amount of time for me. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

  

 ![Jonatan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonatan S.")
JS

Jonatan S.

Logistics Supervisor

Mid-Market (51-1000 emp.)

8/14/2024

"If you are an UXR, then you will need this partner along with you"

5/5

What do you like best about HeyMarvin?

Well there is a bunch of things hahaha, first, the AI capabilities are amazing, at the begging they weren't doing their best but nowadays marvin has invested in enhancing the way we can ask marvin questions, with natural language and it's amazing that we can discover unseen things, I often had to go and read all of my notes and check lists but now I have this awesome partner that helps me to do nnot anything when doing researches, another fact that I can't help falling in love with marvin is how tagging and labeling is becoming so easy, using each feature to improve the performance of my daily work Review collected by and hosted on G2.com.

What do you dislike about HeyMarvin?

I think that one of the things that can be improve is the UI, sometimes I feel like I don't know exactly whrer to go to get something moreover I know that they are improving the app eveeryday, and, probably another thing is having more options or settings to use when asking to the AI side of marvin, I mean like the tone of the answers and how deep to search into each one or all of the researches Review collected by and hosted on G2.com.

What problems is HeyMarvin solving and how is that benefiting you?

My day-to-day routine has became more productive since marvin helps me to gather the results in a timely manner, allowing to check on each one of the sources of information, whether is an uploaded document with insgiths or interviews, it's wonderful to have this companion app with all these new features becoming better everyday Review collected by and hosted on G2.com.

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1/6/2026
Current UserValidated ReviewerSource: Organic

  

 ![Elsa R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elsa R.")
ER

Elsa R.

1/16/2026

"Powerful Data Insights, Steep Learning Curve"

4/5

What do you like best about HeyMarvin?

What I like most about Marvin is that you can get a lot of cool insights from a very simple data analysis. The data analysis takes just a few minutes. If you've set up the discussion guide and have annotated the interviews or the focus groups or whatever you've done or recorded with Marvin, it's just very nice to be able to ask AI things and to come up with answers in just, like, a few minutes. One thing that I really like about the Ask AI tool is that you can use it to actually compare different interviews. So you can go into an interview and ask AI a question like what did the focus group participants or the interviewee think of this concept? And you can go into another interview, ask the same question, and compare the different answers. So that kind of helps you with comparing interviews. Even though you can also ask AI to summarize the insights from different interviews all at once, asking AI the question, the same question in different interviews gives you a lot of insight. Review collected by and hosted on G2.com.

What do you dislike about HeyMarvin?

I think that sometimes the AI kind of trips and invents things that aren't there. If you ask a question that doesn't really have data, it's still going to give you an answer, and it's going to invent it. It's an issue with all generative AI experiences. The learning curve to understand the features and use them to solve our specific problems was more challenging. Even after reading the how-to guide and FAQs, I still struggle to figure out the best way to use the tool. It would be great to have more guidance from the Marvin team. Also, it's quite expensive compared to the competitors. Review collected by and hosted on G2.com.

What problems is HeyMarvin solving and how is that benefiting you?

Marvin helps at every stage of the research process, from developing discussion guides to recording and analyzing data, with data analysis being the strongest feature. It's great to use throughout the research process, solving the manual work we had with insights before. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

  

MB

Marshall B.

Senior UX Researcher

Mid-Market (51-1000 emp.)

10/29/2025

"Purpose-Built for UXR, Intuitive for All—Needs Deeper Cross-Project Analysis"

5/5

What do you like best about HeyMarvin?

Marvin is purpose-built for UXR, and it doesn't attempt to be an all-in-one solution. Because of this focus, it handles the specific tasks required in user research exceptionally well. The features are robust, yet the platform remains intuitive and straightforward to navigate. As the UXR lead, I genuinely enjoy using the tool, but what I appreciate most is how easily our non-UXR team members can jump in and use it regularly. The onboarding process was simple, which is crucial for our goal of democratizing research and empowering squads to involve users in our workflow. Teams are now sharing user insights during meetings, standups, and product strategy sessions through the HeyMarvin platform—this, to me as a UXR professional, is a true mark of success. Review collected by and hosted on G2.com.

What do you dislike about HeyMarvin?

I wish I could do deep research in the cross-project analysis. At times the deep research does take quite a long time to produce a result. I REALLY WANT to see how many times each published insight has been viewed. Review collected by and hosted on G2.com.

What problems is HeyMarvin solving and how is that benefiting you?

UXR has to match the speed of product. Without Marvin UXR becomes a hurdle to be jumped, but with Marvin we can produce insights at the pace of product becoming a tool rather than task to be done before moving on. Specifically, recording and handling PII well is a huge job Marvin helps with. The functionality to protect PII, get consent, and store data according to laws and policies provides the governance oversight our organization requires. Marvin helps technically conduct the interviews and surveys, but it also then helps turn those into insights and publish those for the org to reference. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

  

 ![Erika V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erika V.")
EV

Erika V.

Senior Product Designer

Mid-Market (51-1000 emp.)

10/21/2025

"HeyMarvin: A Research Powerhouse with Room for Navigation Improvements"

5/5

What do you like best about HeyMarvin?

HeyMarvin is the whole package. The more I use it, the more I keep discovering new ways it supports my research and design process - from organizing notes, to capturing insights, to adding interview questions ahead of time and getting accurate summaries afterward. It’s like having a thoughtful research assistant that helps me stay organized, save time, and focus on what really matters - understanding people and their needs. Review collected by and hosted on G2.com.

What do you dislike about HeyMarvin?

The only thing that I have been noticing that I wish could be solved is that when I go into an insights document there is no way to just go back to the project I am in, you need to click the Home Marvin icon and go all the way to home and then go to your project and then insights and such. Please give us some breadcrumbs or back button! Thanks :) Review collected by and hosted on G2.com.

What problems is HeyMarvin solving and how is that benefiting you?

Marvin has been a game-changer in how I organize and synthesize information. Before, I was juggling between tools to store notes, tag insights, and summarize interviews, and it often felt fragmented.

Marvin solves that by bringing everything into one cohesive flow. I can prepare questions ahead of user interviews, take notes directly in the same space, and then instantly generate summaries and insights. That means less time spent cleaning up data and more time actually analyzing patterns and making design decisions.

It’s helping me stay focused on the “why” behind user behaviours instead of getting lost in admin work. In short, Marvin makes my research process faster, smarter, and much more actionable. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic Review from Pop Up

  

AV

Alyssa V.

12/22/2025

"Revolutionized Our Research with Seamless Integration"

5/5

What do you like best about HeyMarvin?

I really like the Ask AI feature of Marvin. It's very helpful when I'm trying to find a specific sound bite that I remember hearing or talking to our users about. The deep research and cross-project analysis features are also something I really like because they allow us to select different projects and pull out the themes and sentiments from users who are across multiple applications. The insights feature is really helpful too. I can quickly publish an insight, and it becomes a very public-facing, shareable link for anyone outside of the organization. It's nice that contributors or everyday Marvin users who are not active can see firsthand what we're generally hearing from users or stakeholders. Review collected by and hosted on G2.com.

What do you dislike about HeyMarvin?

Sometimes, integrating with Zendesk in Marvin feels a bit slow. Importing thousands of support tickets seems to bog down the system. I think those tickets might not be as helpful once imported since they appear pretty surface-level. I'd love better integration there and maybe it's on our side too, but adding those tickets doesn’t seem as useful yet. I'd appreciate more onboarding education to improve the integration experience. It would be cool if there was a smoother feedback gathering tool for folks not active in Marvin, like our sales reps or BD team, to input feedback without it being a manual bottleneck. A centralized area for them would make things much easier. Review collected by and hosted on G2.com.

What problems is HeyMarvin solving and how is that benefiting you?

I use Marvin to centralize user research, quickly create insights, and reduce time-consuming tasks like rewatching sessions and finding specific feedback. Review collected by and hosted on G2.com.

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Validated ReviewerSource: G2 invite

  

 ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications")
UT

Verified User in Telecommunications

Mid-Market (51-1000 emp.)

3/12/2026

"Easy Insights and Reporting with Helpful Support and Plenty of Integrations"

4.5/5

What do you like best about HeyMarvin?

I like how we can use it to get insights about precious data, reports, with no troubles at all, it is easy to use, also easy to implement within all the teams, another thing is the customer support, they are always willing to help, and if you use google, there are a lot of integrations for it, a lot of features, and you will use them frequently Review collected by and hosted on G2.com.

What do you dislike about HeyMarvin?

Even when it have a lot of features, looks like it is stuck, we nneed more innovation, probably integrations with claude ai, or gemini Review collected by and hosted on G2.com.

What problems is HeyMarvin solving and how is that benefiting you?

Looking into professional insights of researches, and seeking information from the past Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

  

DL

Deborah L.

10/21/2025

"Accurate Transcriptions and Agile Analysis with Marvin"

5/5

What do you like best about HeyMarvin?

I have been using Marvin since January of this year to perform transcriptions and interview analyses, and I am really impressed by how accurate it is, as it makes very few errors. This has been a great improvement compared to my previous experience with other platforms, whose transcriptions were not very accurate. I especially appreciate how easy it is to use Marvin, as it is very intuitive and its interface is easy to handle. The initial setup was quite simple and after a few hours of exploring the platform, I was able to understand how it worked. Additionally, the visual aids, like the explanatory bubbles that appear next to what you want to click on, are very helpful for understanding each section. Marvin has greatly streamlined the interview analysis process, allowing me to access information more quickly and accurately. I can even ask Marvin questions about specific aspects, which further speeds up the analysis. I highlight the quality of the transcription, which is crucial for some projects. The tagging functions and Marvin's ability to answer questions with broad and detailed responses are incredibly useful. The ease of handling, clear transcriptions, and agile analysis are very important factors for me and make me want to continue using Marvin in the future. I can trust Marvin to analyze large volumes of data, like a project with multiple interviews in various countries, without loss of quality. I give it a 10 and trust Marvin much more than other tools like ChatGPT for this type of analysis. Review collected by and hosted on G2.com.

What do you dislike about HeyMarvin?

Sometimes Marvin experiences 'glitches' that affect its functioning. Additionally, the analysis using Marvin's AI tool is not as accurate as expected. Review collected by and hosted on G2.com.

What problems is HeyMarvin solving and how is that benefiting you?

Streamline the analysis of interviews, quick and accurate access to information, and quality transcriptions. Additionally, the use of questions improves the analysis, which is essential for managing large projects without losing quality. Review collected by and hosted on G2.com.

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Validated ReviewerSource: OrganicAI Translated

## Pricing Options

Pricing provided by HeyMarvin.

### Free

Free

2 Users

### Enterprise

Contact Us

5 Seats

[
View More Pricing Information
](https://www.g2.com/products/heymarvin/pricing)

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##### ##### HeyMarvin Features

User Response Methods

Survey

Video Snippets

Video Interview

Insights

Analytics

Collaboration

Sorting

Management

Team Collaboration

Access Control

Data Security

Functionality

Tagging

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##### Categories on G2

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