Kristen A.
KA
Kristen A.
Senior Recruiting Coordinator
Mid-Market (51-1000 emp.)
"A Helpful Product"
4/5
What do you like best about Heymarket?

The collaborative approach to our contacts/able to switch primary owner based on who they are currently connecting with. Review collected by and hosted on G2.com.

What do you dislike about Heymarket?

Names of new contacts not automatically added. Review collected by and hosted on G2.com.

AP
Abigail P.
Mid-Market (51-1000 emp.)
"Heymarket; the best way to get in touch with others quickly"
5/5
What do you like best about Heymarket?

Heymarket has made my job easier by allowing me to send out multiple, mass messages at once. You can utilize it on your phone or computer, which is another convenience with my busy schedule. It is easy and user-friendly and I would recommend others using it as well. Review collected by and hosted on G2.com.

What do you dislike about Heymarket?

I have been unable to find any downsides to using Heymarket. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"One of the best feature rich integrated SMS platforms!"
4.5/5
What do you like best about Heymarket?

Very well integrated, especially with HubSpot. Both myself and our clients use this every day. They thought through every scenario and situation. The capabilities with assignments, automation, and integrated user experience make this a much better platform than almost anything else out there. Their support team is fabulous, and it's very intuitive and easy to use and setup, and their team is there if there's ever an issue you cannot solve yourself. Review collected by and hosted on G2.com.

What do you dislike about Heymarket?

It is slightly more expensive than other solutions, but it's well worth the cost. Also the HubSpot inbox beta could use a little more work. Lastly, they need to bring in more countries and areas. Right now US and Canada are their primary areas, and they need to expand that to make sense for growing international busineses. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Great customer service tool"
5/5
What do you like best about Heymarket?

I enjoy the speed of service and the range of tools offered on Heymarket Review collected by and hosted on G2.com.

What do you dislike about Heymarket?

I wish there was more support for additional websites and messaging services. I also would like some kind of widget to be able to embed on our website. Review collected by and hosted on G2.com.

KB
Kim B.
Small-Business (50 or fewer emp.)
"Growing Business and Better Outreach"
4.5/5
What do you like best about Heymarket?

We use it all the time with webinar confirmations and follow ups. I love that I can create groups and send this easliy to our clinets. Review collected by and hosted on G2.com.

What do you dislike about Heymarket?

I really wish using enter wouldn't just send the text. I often want to just space things out and I haven't been able to find a way to do it. Review collected by and hosted on G2.com.

Grey D.
GD
Grey D.
Mid-Market (51-1000 emp.)
"Cool Service, fits our needs"
4/5
What do you like best about Heymarket?

I think the functionality and integrations provided make heymarket a great product to leverage for sms services. The customer support has been easy to chat with and committed to helping us. Review collected by and hosted on G2.com.

What do you dislike about Heymarket?

Had issues with our slack integration that carried on for a while, but team was committed to fixing it. Review collected by and hosted on G2.com.

BH
Brandon H.
Small-Business (50 or fewer emp.)
"Easy to utilize and great for quick communication to customers"
4.5/5
What do you like best about Heymarket?

The ability to reach out to customers with ease has been extremely helpful. The templates and lists really help send a message to a specific group easily. Compared to other platforms, HeyMarket really simplifies the basics of texting. Review collected by and hosted on G2.com.

What do you dislike about Heymarket?

I wish there was a way to have templates based off inboxes compared to universal. Additionally I have ran into errors when reaching out using the google chrome extension that the wrong inbox was sending out the text messages. Review collected by and hosted on G2.com.

Rin G.
RG
Rin G.
Small-Business (50 or fewer emp.)
"Heymarket - an easier way to handle client communication"
3.5/5
What do you like best about Heymarket?

The ease of usability when setting up various teams, aka departments, to respond back to client questions as well as capture leads and setup inspections easily. Customer support has been great, very responsive and friendly. Review collected by and hosted on G2.com.

What do you dislike about Heymarket?

We only wish there was a native integration for our CRM, Monday.com, but there is not. There are Zapier zaps available though, so we will make use of those. Review collected by and hosted on G2.com.

Ryan S.
RS
Ryan S.
Small-Business (50 or fewer emp.)
"The texting campaigns really helps!"
5/5
What do you like best about Heymarket?

I really like that Heymarket is very easy to use. You can see a major difference using heymarket vs other companies. I told my friends about it and we all use it. Review collected by and hosted on G2.com.

What do you dislike about Heymarket?

Not too much. Sometimes it takes a while for support but its not a big deal. Review collected by and hosted on G2.com.

Daniel B.
DB
Daniel B.
Vice-président aux opérations
Small-Business (50 or fewer emp.)
"VERY GOOD TEXT MESSAGE APP"
5/5
What do you like best about Heymarket?

EASY TO USE. BEST TEXT MESSAGE SOFTWARE TO REACH OUR EMPLOYES ON MANY PLATFORM AND KEEP ALL THE DISCUSSIONS WITH R=THEM Review collected by and hosted on G2.com.

What do you dislike about Heymarket?

THE POSSIBILTY TO CANCEL A MESSAGE TEXT WHIT A SHORT DELAY BEFORE Review collected by and hosted on G2.com.