It is great to have all of the office chats in one location and any in the office can check the message and reply when needed and only you can see which user replied to the message. Chats can be assigned to individual users so only they receive notices when new messages are received. Review collected by and hosted on G2.com.

The site can be a little glitchy and not clear off read messages right away or freeze up. Review collected by and hosted on G2.com.

The ability to assign messages and mark as closed/open is huge. This make knowing who is handling an item so easy. Review collected by and hosted on G2.com.

The very small limit on characters allowed for a message to be considered 1 message. Most "messages" are actually billed at 3-4. Review collected by and hosted on G2.com.

We didn't need to sign up additional employees to our cellphone plan to enable SMS messaging. Review collected by and hosted on G2.com.

I think it needs better Teams support for messaging. Review collected by and hosted on G2.com.

I like campaigns, and that you can set some automated responses (ex - automatic text when someone calls you) Review collected by and hosted on G2.com.

Primary downside is paying per text/per message segment. Billing was sometimes confusing because the invoices were not very detailed. Review collected by and hosted on G2.com.

I highly reccomend Heymarket. The service is fast and effective and the cost is half of what we were paying with our previous company. Review collected by and hosted on G2.com.

Nothing yet! It has been great. I am very happy with the product. Review collected by and hosted on G2.com.

I love the templates and automation features and especially love that it integrates with Hubspot Review collected by and hosted on G2.com.

I'm having trouble with the Aircall number integration that has slowed my start up process down. Review collected by and hosted on G2.com.

I like how easy it is to use. I had never used a texting service before, and it was simple to get started and get using right away. It has been a great way to stay in contact with my leads and keep them all in one place. Review collected by and hosted on G2.com.

I am unable to send larger video files or high-quality videos and sometimes the app doesn't update with the desktop version as quickly. I would like to see improvments with that. Review collected by and hosted on G2.com.

It adds another avenue for our specific teams to help service customers Review collected by and hosted on G2.com.

The notifications don't always work on the desktop or cell app. It also shows i have a (1) message all the time but we dont. Review collected by and hosted on G2.com.

Benjamin Norcross has been helping me get setup with automated follow up texts. We are able to automatically send follow up texts through our CRM Review collected by and hosted on G2.com.

A2P DLC registration takes forever to get approved for Review collected by and hosted on G2.com.

Clean interface and good mobile app functionality Review collected by and hosted on G2.com.

Some aspects require contacting support, like additing additional inboxes. Review collected by and hosted on G2.com.