--- title: Heymarket Reviews meta\_title: 'Heymarket Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 441 reviews by the users' company size, role or industry to find out how Heymarket works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 441 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Heymarket Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Heymarket but has limited features. Are you part of the Heymarket team? [Upgrade your plan](https://my.g2.com/heymarket/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Heymarket is an intuitive AI text messaging and email solution. Quickly and easily send personalized text messages and emails at scale that get fast responses and keep customers engaged. Manage all your business SMS and email conversations in centralized inboxes. Save your team time with AI agents that respond to customer questions automate appointment scheduling. And reliably integrate your CRM like Salesforce and HubSpot to communicate from your systems of engagement. Users love Heymarket! Shared inboxes, scheduled texts, auto-replies, easy-to-use templates with custom fields, and drip campaigns are just a few of the features that make Heymarket a top choice for customer success, marketing, sales, and operations teams. Admins and IT Managers love that Heymarket is fast to implement, easy to manage, and serious about enterprise-grade security. Heymarket offers SAML-based Single Sign On (SAML SSO) and a SOC 2 Type 2, HIPAA, and TCPA-compliant platform. * * * Seller [Heymarket](https://www.g2.com/sellers/heymarket) Discussions [Heymarket Community](https://www.g2.com/products/heymarket/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Mannav Monga Show More ## Pricing Pricing provided by Heymarket Business Text Messaging. ### Free, 14 Day Trial Free Trial ### Standard $24.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/heymarket/pricing) ## Top-Rated Alternatives [ ![Salesmsg](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salesmsg") Salesmsg 4.7/5(414) ](https://www.g2.com/products/salesmsg/reviews) [ ![Textline](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Textline") Textline 4.7/5(385) ](https://www.g2.com/products/textline/reviews) [ ![Podium](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Podium") Podium 4.5/5(2,109) ](https://www.g2.com/products/podium/reviews) [ View All Alternatives ](https://www.g2.com/products/heymarket/competitors/alternatives) ## User Insights Average based on 441 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Heymarket Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Service Hub ](https://www.g2.com/products/hubspot-service-hub/reviews) Show More ![Bria I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bria I.") BI Bria I. Small-Business (50 or fewer emp.) 11/14/2023 "Does everything we asked for" 5/5 What do you like best about Heymarket? We were looking for a platform that could text customers in a more user friendly platform while also giving us functionality for: -Automations -Out of office notifications -Integration with our CMS Heymarket does all of those items- just as promised! Review collected by and hosted on G2.com. What do you dislike about Heymarket? There have a few bugs that have been slow to resolve, such as the unread message bug. I also wish we would've been more aware that international texting was not available. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? We were looking for a platform that could text customers in a more user friendly platform while also giving us functionality for: -Automations -Out of office notifications -Integration with our CMS Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AS Ali S. Small-Business (50 or fewer emp.) 7/30/2020 "They get it. And they Still do!" 5/5 What do you like best about Heymarket? Their pricing model is smart... they're not here to bleed you dry, rather empower your business. The other unique component of this tool compared to all the competing platforms is the ease of on-boarding. My pet peeve is companies that hav a barrier for entry. I need to move in, test the platform and run around before I can commit to paying you. Heymarket does that REALLY well. And then of course, the no nonsense Apple Business Chat integration. We searched 6 different vendors to see if we could elevate our patient experience by integrating Apple Business Chat into our workflow, and all the tools are just overly complicated and not smart... they're put together like a boat with barnacles on it, fragments conglomerated together that aren't thought through... ZenDesk, Liveperson, Microsoft Teams... all mediocre solutions to solving this problem elegantly. \*\*\*UPDATE: it's now been 3 years and Heymarket is going strong in our pracfice. I tried multuple "Smart Patient engagement" tools... fired them all after a year. I tried to get into the "big" players workflows (ZenDesk etc.) and had to pay a therapist to undo the trauma from using their overly complicated painful systems. Enter Heymarket. They saved us... multichannel chat, simple, productive, clean and always updating. LOVE LOVE LOVE these guys. Such a jem of a company. Review collected by and hosted on G2.com. What do you dislike about Heymarket? Nothing, so far... and as an experienced tech surgeon, I anticipate it will stay that way! Review collected by and hosted on G2.com. Recommendations to others considering Heymarket: Try it, it's simple to on board and test. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? Multichannel patient communication that doesn't break the bank, isn't overly complicated and integrates easily with Apple Business Chat. Review collected by and hosted on G2.com. Show More 8/7/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller BA Brandon A. Small-Business (50 or fewer emp.) 2/29/2024 "Pretty Solid SMS" 4/5 What do you like best about Heymarket? Sending texts is easy and navigation is smooth. Review collected by and hosted on G2.com. What do you dislike about Heymarket? Deleting contacts does not always seem to work. Customer service can be a bit laggy sometimes. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? Our current CRM does not have a very good SMS service. Using Heymarket allows us to text and send media message a lot easier. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Cashe T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cashe T.") CT Cashe T. Small-Business (50 or fewer emp.) 2/27/2024 "User friendly and convenient texting app" 5/5 What do you like best about Heymarket? Being able to reach my customers in one place and the flexibility of using the app on my phone. It's a great software over all. Review collected by and hosted on G2.com. What do you dislike about Heymarket? It's expensive. I wish the price point was lower for automated messages. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? It helps me reach current and potential customers Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Small-Business (50 or fewer emp.) 2/26/2024 "Great option for getting up and running quickly" 3.5/5 What do you like best about Heymarket? The user interface is great for our team to easily manage multiple conversations across multiple inboxes. The Aircall integration is super handy as well. Review collected by and hosted on G2.com. What do you dislike about Heymarket? It's not currently the most customizable or flexible platform. I'd like to have more robust support for automations and surveys. It's also kind of an arduous process to link Aircall numbers, and requires filing a support ticket with Aircall. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? We are able to communicate with prospective customers, from initial automated marketing SMS, to ongoing conversations, to appointment reminders. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Joshua G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joshua G.") JG Joshua G. Manager: Crisis Intervention Small-Business (50 or fewer emp.) 7/11/2023 "Great platform; however..." 4/5 What do you like best about Heymarket? We love Heymarket for having a UI allowing easy access to multiple demographic options and continuing fluid communication with clients; simply put, users can access the chatspace and demographic, notes, and tags. etc., all in the same window. Review collected by and hosted on G2.com. What do you dislike about Heymarket? While the platform offers an easy-to-navigate UI, the downside is that everything else you want or need is charged extra, including access to print/download conversations, the number of texts incoming/outgoing each month, etc. This makes it frustrating when you're attempting to access raw data. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? We operate Heymarket in a completely different context than it was designed for. While it's primarily designed to engage clients for business purposes, we utilize the platform as a 24-hour crisis line for youth to text. What is great is that it allows us to "text enable" out business administration number so that even if someone calls the "text" number, they are still receiving access to supportive care. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Christine H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christine H.") CH Christine H. Marketing Manager Mid-Market (51-1000 emp.) 7/11/2023 "Easy to use for teams & Zapier connections" 5/5 What do you like best about Heymarket? We trialed more than 5 SMS platforms for our business, trying to find one that would be simple for our team and allow us to connect many custom objects and fields from our CRM easily either natively or with Zapier. HeyMarket won out easily, and we've been using it now for months with no complaints. Any custom field you create is visible on the contact, and on Zapier, and then is also available as a merge field in your many options for custom templates. Custom templates can be used manually by your teams or triggered based on a wide variety of options. We've been able to accomplish even more than we'd hoped in a very short period of time! The support staff is also incredibly helpful, and has been wonderful and highly communicative any time we've needed anything. Last but not least, they worked with us on our transition which was rather heated and sudden from our previous SMS platform to ensure a smooth transition for us and our teams. Highly recommend. Review collected by and hosted on G2.com. What do you dislike about Heymarket? Very little, honestly! Any features I'd want are higher end tech/API related, such as multi-list removal as one step instead of multiple. I would like multiple categories for our teams to choose from, custom categories, as opposed to opened, closed, replied, unanswered, etc. but really, these are minor compared to the dislikes we had of many other platforms. I was not initially in love with the website widget but the recent changes have been wonderful, fast, and I was able to give feedback in production and love the new version. They move quick and add new features or update existing ones often. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? We have been able to increase our scheduling to 33% done via SMS thanks to the ease of use of HeyMarket, and the vast majority of appointment confirmations are now entirely automated which saves our staff loads of time. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![matt a.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "matt a.") MA matt a. CEO Small-Business (50 or fewer emp.) 8/23/2022 "Nice alternative to Sense for HubSpot Users" 5/5 What do you like best about Heymarket? -HubSpot integration -Auto responses -templates Review collected by and hosted on G2.com. What do you dislike about Heymarket? New pricing model. Much more expensive than it used to be... Making it less competitive with Sense. Sense has unlimited texts... Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? After hours automated communication. Text in HubSpot workflows Review collected by and hosted on G2.com. Show More 2/22/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jack A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jack A.") JA Jack A. Customer Care Manager Mid-Market (51-1000 emp.) 5/14/2024 "May be ok for a small company" 1.5/5 What do you like best about Heymarket? That the platform is for texting (struggling to be positive) Review collected by and hosted on G2.com. What do you dislike about Heymarket? There is no decent reporting. If you need data / numbers it HeyMarket may not be your best option. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? n/a Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Small-Business (50 or fewer emp.) 3/14/2024 "Fine solution... atrocious service, surprise billing." 1/5 What do you like best about Heymarket? It intigrates seamlessly into our Salesfroce Enterprise account. Review collected by and hosted on G2.com. What do you dislike about Heymarket? Support is not even remotly helpful. Takes over 10 minutes between message. And I mean 10 minutes from Hi, to hi how can we help, 10 miuntes to response to my respoinse, 10 minutes for the acknowledgement... its beyond furstrating to contest a bill for a surpise $100 for I dont even know what, when no changes have been made to the account since we onbaorded over 6 months ago. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? It intigrates text messging into our salesforce environment so all of our clietn care staff can seee and respond. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Heymarket? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Heymarket ](https://www.g2.com/products/heymarket/discussions/new) HJ Helen J • Last activity over 3 years ago Can HeyMarket be itnegrated with Zoho, our CRM. 2 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/24906-can-heymarket-be-itnegrated-with-zoho-our-crm) GU Guest User What is Heymarket used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-heymarket-used-for) [ View all Discussions ](https://www.g2.com/products/heymarket/discuss) ## Pricing Options Pricing provided by Heymarket Business Text Messaging. ### Free, 14 Day Trial Free Trial ### Standard $24.00 1 User Per Month ### Plus $49.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/heymarket/pricing) Heymarket Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_83c4708dc639d3805ac8702e97f64131/salesmsg.png "Product Avatar Image") Salesmsg 4.7/5(414) [ Compare Now ](https://www.g2.com/compare/heymarket-vs-salesmsg) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c27e1e8ee6b267baf5a53321251af8a5/textline.png "Product Avatar Image") Textline 4.7/5(385) [ Compare Now ](https://www.g2.com/compare/heymarket-vs-textline) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a68157f8aea50f3a2ec05c8a14a6209e/sakari.png "Product Avatar Image") Sakari 4.4/5(18) [ Compare Now ](https://www.g2.com/compare/heymarket-vs-sakari) ##### ##### Heymarket Features Text Messaging Bulk SMS Two-Way Text Messaging Text Scheduler SMS Platform Marketing Automation Conversational Platform Personalization Omnichannel Contextual Engagement Support Automation Intelligent Routing Seamless Escalation Transcripts [ View More Features ](https://www.g2.com/products/heymarket/features) ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Conversational Support](https://www.g2.com/categories/conversational-support) ##### Explore More [What field service management software can a small team actually learn and use without a long IT-heavy implementation?](https://www.g2.com/discussions/what-field-service-management-software-can-a-small-team-actually-learn-and-use-without-a-long-it-heavy-implementation)[Best event management software for small businesses](https://www.g2.com/discussions/what-s-the-best-event-management-software-for-small-businesses)[Which Google Workspace utilities are most trusted by IT admins streamlining bulk operations based on user reviews?](https://www.g2.com/discussions/which-google-workspace-utilities-are-most-trusted-by-it-admins-streamlining-bulk-operations-based-on-user-reviews) [What asset leasing tools are genuinely affordable for a mid-size leasing company that wants modern software without paying for an enterprise platform built for Fortune 500 scale?](https://www.g2.com/discussions/what-asset-leasing-tools-are-genuinely-affordable-for-a-mid-size-leasing-company-that-wants-modern-software-without-paying-for-an-enterprise-platform-built-for-fortune-500-scale)[Which payment analytics platforms are best for teams that need to track transaction trends across multiple payment gateways from a single dashboard?](https://www.g2.com/discussions/which-payment-analytics-platforms-are-best-for-teams-that-need-to-track-transaction-trends-across-multiple-payment-gateways-from-a-single-dashboard)[Pros and Cons Details](https://www.g2.com/products/heymarket/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)