--- title: Heymarket Reviews meta\_title: 'Heymarket Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 441 reviews by the users' company size, role or industry to find out how Heymarket works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 441 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Heymarket Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Heymarket but has limited features. Are you part of the Heymarket team? [Upgrade your plan](https://my.g2.com/heymarket/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Heymarket is an intuitive AI text messaging and email solution. Quickly and easily send personalized text messages and emails at scale that get fast responses and keep customers engaged. Manage all your business SMS and email conversations in centralized inboxes. Save your team time with AI agents that respond to customer questions automate appointment scheduling. And reliably integrate your CRM like Salesforce and HubSpot to communicate from your systems of engagement. Users love Heymarket! Shared inboxes, scheduled texts, auto-replies, easy-to-use templates with custom fields, and drip campaigns are just a few of the features that make Heymarket a top choice for customer success, marketing, sales, and operations teams. Admins and IT Managers love that Heymarket is fast to implement, easy to manage, and serious about enterprise-grade security. Heymarket offers SAML-based Single Sign On (SAML SSO) and a SOC 2 Type 2, HIPAA, and TCPA-compliant platform. * * * Seller [Heymarket](https://www.g2.com/sellers/heymarket) Discussions [Heymarket Community](https://www.g2.com/products/heymarket/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Mannav Monga Show More ## Pricing Pricing provided by Heymarket Business Text Messaging. ### Free, 14 Day Trial Free Trial ### Standard $24.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/heymarket/pricing) ## Top-Rated Alternatives [ ![Salesmsg](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salesmsg") Salesmsg 4.7/5(414) ](https://www.g2.com/products/salesmsg/reviews) [ ![Textline](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Textline") Textline 4.7/5(385) ](https://www.g2.com/products/textline/reviews) [ ![Podium](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Podium") Podium 4.5/5(2,109) ](https://www.g2.com/products/podium/reviews) [ View All Alternatives ](https://www.g2.com/products/heymarket/competitors/alternatives) ## User Insights Average based on 441 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Heymarket Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Service Hub ](https://www.g2.com/products/hubspot-service-hub/reviews) Show More ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 5/14/2024 "Very User-Friendly Texting App" 5/5 What do you like best about Heymarket? I love that you can privately collaborate with the rest of your team by using the private comment and only tagging users who should be concerned with the particular message. You can also create your own inbox that separates your employees by departments or locations that they're assigned in. Review collected by and hosted on G2.com. What do you dislike about Heymarket? Initially, I thought that when you read a message it only gets mark as read on the end of the user who read it and not across the board. We realized later on that, when it is read by one user it is marked as read across the board. I also don't like that our users in the Philippines cannot download the app, they have to log into the web to access Heymarket. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? It solves all of the communication problems with our employees because they have one channel that they can text and multiple users have visibility to it. HeyMarket is a GREAT benefit for our company because without it there's no way for us to effectively communicate with our employees. Review collected by and hosted on G2.com. Show More Response from Giovanni Carrara of Heymarket Business Text Messaging [Editedit](https://www.g2.com/survey_responses/heymarket-review-9650196/official_response/edit) Thank you for sharing your positive experience with Heymarket! We are thrilled to hear that it has solved your communication problems and has been a great benefit to your company. We take your feedback about message read status by user and accessibility seriously and will work to address these concerns. Thanks again! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Wholesale](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wholesale") AW Verified User in Wholesale Mid-Market (51-1000 emp.) 5/16/2024 "A Needed Service in Today's Time" 4.5/5 What do you like best about Heymarket? Many of our customers communicate through texts, so we need to be where they are. Heymarket provides an easy way to text our customers through the same number they use for calls. Heymarket is used on a daily basis in our organization. Heymarket has a number of integrations available which have been fairly easy to implement. Implementation was easy enough and remains easy to manage through the administrator portal. Review collected by and hosted on G2.com. What do you dislike about Heymarket? The integration with Microsoft Teams is a little bit clunky; most of the daily users of Heymarket log into their respective accounts at app.heymarket.com and handle their texting from there as opposed to using Microsoft Teams. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? A growing number of our customers are using texting for communication, so our sales people need to be where our customers are. Texting capabilities is something that customers have requested from our sales people for quite a while, and Heymarket provides us that way. Review collected by and hosted on G2.com. Show More Response from Giovanni Carrara of Heymarket Business Text Messaging [Editedit](https://www.g2.com/survey_responses/heymarket-review-9661176/official_response/edit) Thank you for your detailed review! It’s great to read that Heymarket is useful in your daily communications with your customers. Regarding the feedback on Microsoft Teams, could you please reach out to us at help@heymarket.com with the specific limitations you're facing? Your feedback is crucial as we continue to enhance our services to better meet your needs. Thanks again for taking the time to provide this detailed feedback! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller HK Heather K. Small-Business (50 or fewer emp.) 2/27/2024 "Effortless Communication Made Simple: Heymarket Delivers!" 5/5 What do you like best about Heymarket? I like Heymarket because it seamlessly integrates all our messaging needs – SMS, Facebook Messenger, WhatsApp, and several other integrations. It's really easy to use and their customer support responds promply. Review collected by and hosted on G2.com. What do you dislike about Heymarket? Heymarket caps your list size at 800. This means that if you have a marketing blast you want to send out with thousands of contacts, you have to create several lists and send them to each list individually. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? We were struggling with keeping up with the various channels of communication with our customers and Heymarket solves this effortlessly. This benefits us as we are able to promptly reply to customers and we can go to one spot to manage all communication instead of bouncing around and trying to keep up with the flow of incomming messages from lots of sources. It also integrates with Salesforce, which is a HUGE plus, allowing our sales team to never leave the Salesforce platform when managing customer relations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Mid-Market (51-1000 emp.) 8/25/2022 "SMS Texting that integrates with Hubspot" 4/5 What do you like best about Heymarket? We chose Heymarket because it integrates well with Hubspot. We also like that Instagram DMs can be managed in the app. Review collected by and hosted on G2.com. What do you dislike about Heymarket? I wish DMs would integrate with Hubspot. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? Heymarket allows us to work in two platforms instead of three. Previously our sales team was in their CRM, texing app and Instagram. Now they're just in their CRM and Heymarket. (They could be exclusively in the CRM if DMs integrated with Hubspot!) Review collected by and hosted on G2.com. Show More 10/8/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Nadia C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nadia C.") NC Nadia C. Account Executive Mid-Market (51-1000 emp.) 5/20/2024 "HeyMarket has been a fantastic tool for texting with Hubspot" 5/5 What do you like best about Heymarket? I love the integrations with Heymarket on Hubspot. The mobile app is great, and I also like the desktop app. Everything about HeyMarket has been fantastic. The automation works great, too. HeyMarket has helped me communicate better with my prospects. This is a very user-friendly app, and it's straightforward that any user can use it without training. Review collected by and hosted on G2.com. What do you dislike about Heymarket? I wish there were a way to react to messages on HeyMarket like one can do with an iPhone. I want to be able to give thumbs up, heart, etc. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? It helps me communicate with prospects better than email or phone. Review collected by and hosted on G2.com. Show More Response from Giovanni Carrara of Heymarket Business Text Messaging [Editedit](https://www.g2.com/survey_responses/heymarket-review-9675505/official_response/edit) Thank you for your positive review! We're glad to hear that Heymarket has helped you communicate better with your prospects. We have taken note of your feedback regarding the ability to react to messages, and we'll certainly consider it for future updates. Thanks again! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Linda G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Linda G.") LG Linda G. Mid-Market (51-1000 emp.) 2/29/2024 "Best Team Communication Tool We Have Found" 5/5 What do you like best about Heymarket? The best feature is the fact that management can see all emails, but communication with employees only goes to the employee you are reaching out to. We rotate call weeks and the person on call watches all team communication on their call week, but other managers can always step in and respond if appropriate, this is the only system that we have found that works this way. Review collected by and hosted on G2.com. What do you dislike about Heymarket? The fact that it reminds you with each text sent that short sentences may not go through Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? We are able to have a single number for a customer hotline and a single number for our employee hotline and all of management can view it so we are able to respond promptly - this is a huge satisfier for both our employees and customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") UT Verified User in Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 5/9/2024 "Great Messaging Service" 5/5 What do you like best about Heymarket? Heymarket allows us to simplify our dispatch process have have fewer calls to deal with. We are able to quickly get updates from our drivers and respond to them with what to do next. Also the customer support is quick to reply to any issues we may have if someone is not receiving messages. Review collected by and hosted on G2.com. What do you dislike about Heymarket? The only downside I would say is you are charged by the number of messages and any extra unused messages from previous months are not transferred over to use in the next month. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? Heymarkets helps us reduce the number of unnecessary calls. Our drivers make need a simple answer such as a pickup number and they are able to message us and get a quick reply rather then wait on hold till we are able to answer them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Caleb U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caleb U.") CU Caleb U. Marketing Director Mid-Market (51-1000 emp.) 5/14/2024 "Heymarket helps us delivery better customer service" 5/5 What do you like best about Heymarket? Heymarket's best feature is the shared inbox that allows our entire frontline customer service team to see messages coming in from customers and everyone can respond or comment to each other privately. Review collected by and hosted on G2.com. What do you dislike about Heymarket? Heymarket's lists features are not quiet up to par with other text/sms marketing tools. There are some limitations we've run into. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? Heymarket gives us an excellent tool that allows customers to text us and ask questions, get a quote, or create an order. Our team takes fewer phone calls and can respond faster and more efficiently via text. Review collected by and hosted on G2.com. Show More Response from Giovanni Carrara of Heymarket Business Text Messaging [Editedit](https://www.g2.com/survey_responses/heymarket-review-9651889/official_response/edit) It's great to hear that Heymarket is helping your team handle customer inquiries more efficiently. We appreciate your feedback! Regarding the limitations on lists/campaigns featureset, I have reached out asking for more information. Thanks for taking the time to provide this feedback! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 10/8/2024 "Employee Communication" 4/5 What do you like best about Heymarket? The platform is very easy to use and I like how there is an App version as well for the admins on the account to use. Review collected by and hosted on G2.com. What do you dislike about Heymarket? With the version that we have, it would be nice if we were able to export lists. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? Nothing at this time Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Camille R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Camille R.") CR Camille R. Small-Business (50 or fewer emp.) 12/10/2020 "Great for our Business" 4/5 What do you like best about Heymarket? We have been able to set up automations that have helped us provide better customer service while we use our time more effectively while automatios are running. Review collected by and hosted on G2.com. What do you dislike about Heymarket? If only the automations could recognize language that would be great. Our main market is Spanish speaking and to be able to send automations based on the language would be great. Also, the app on the iPhone, at times can be a bit slow to update/fetch. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? Responding to clients while out of the office with automations so that they always get a response. Everyone texts now a days, so to be able to incorporate what people are using regularly into the business has been a great help. Review collected by and hosted on G2.com. Show More Response from Ciara Walls of Heymarket Business Text Messaging [Editedit](https://www.g2.com/survey_responses/heymarket-review-4514200/official_response/edit) Hey Camille, thank you so much for your feedback! We are always looking at ways to improve our operating systems to make it more streamlined for our customers. We will take your feedback about automations recognizing different languages to our team! 2/26/2024 Current UserValidated ReviewerSource: Organic ## Questions about Heymarket? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Heymarket ](https://www.g2.com/products/heymarket/discussions/new) HJ Helen J • Last activity over 3 years ago Can HeyMarket be itnegrated with Zoho, our CRM. 2 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/24906-can-heymarket-be-itnegrated-with-zoho-our-crm) GU Guest User What is Heymarket used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-heymarket-used-for) [ View all Discussions ](https://www.g2.com/products/heymarket/discuss) ## Pricing Options Pricing provided by Heymarket Business Text Messaging. ### Free, 14 Day Trial Free Trial ### Standard $24.00 1 User Per Month ### Plus $49.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/heymarket/pricing) Heymarket Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_83c4708dc639d3805ac8702e97f64131/salesmsg.png "Product Avatar Image") Salesmsg 4.7/5(414) [ Compare Now ](https://www.g2.com/compare/heymarket-vs-salesmsg) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c27e1e8ee6b267baf5a53321251af8a5/textline.png "Product Avatar Image") Textline 4.7/5(385) [ Compare Now ](https://www.g2.com/compare/heymarket-vs-textline) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a68157f8aea50f3a2ec05c8a14a6209e/sakari.png "Product Avatar Image") Sakari 4.4/5(18) [ Compare Now ](https://www.g2.com/compare/heymarket-vs-sakari) ##### ##### Heymarket Features Text Messaging Bulk SMS Two-Way Text Messaging Text Scheduler SMS Platform Marketing Automation Conversational Platform Personalization Omnichannel Contextual Engagement Support Automation Intelligent Routing Seamless Escalation Transcripts [ View More Features ](https://www.g2.com/products/heymarket/features) ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Conversational Support](https://www.g2.com/categories/conversational-support) ##### Explore More [What field service management software can a small team actually learn and use without a long IT-heavy implementation?](https://www.g2.com/discussions/what-field-service-management-software-can-a-small-team-actually-learn-and-use-without-a-long-it-heavy-implementation)[Best event management software for small businesses](https://www.g2.com/discussions/what-s-the-best-event-management-software-for-small-businesses)[Which Google Workspace utilities are most trusted by IT admins streamlining bulk operations based on user reviews?](https://www.g2.com/discussions/which-google-workspace-utilities-are-most-trusted-by-it-admins-streamlining-bulk-operations-based-on-user-reviews) [What asset leasing tools are genuinely affordable for a mid-size leasing company that wants modern software without paying for an enterprise platform built for Fortune 500 scale?](https://www.g2.com/discussions/what-asset-leasing-tools-are-genuinely-affordable-for-a-mid-size-leasing-company-that-wants-modern-software-without-paying-for-an-enterprise-platform-built-for-fortune-500-scale)[Which payment analytics platforms are best for teams that need to track transaction trends across multiple payment gateways from a single dashboard?](https://www.g2.com/discussions/which-payment-analytics-platforms-are-best-for-teams-that-need-to-track-transaction-trends-across-multiple-payment-gateways-from-a-single-dashboard)[Pros and Cons Details](https://www.g2.com/products/heymarket/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)