--- title: Heymarket Reviews meta\_title: 'Heymarket Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 441 reviews by the users' company size, role or industry to find out how Heymarket works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 441 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Heymarket Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Heymarket but has limited features. Are you part of the Heymarket team? [Upgrade your plan](https://my.g2.com/heymarket/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Heymarket is an intuitive AI text messaging and email solution. Quickly and easily send personalized text messages and emails at scale that get fast responses and keep customers engaged. Manage all your business SMS and email conversations in centralized inboxes. Save your team time with AI agents that respond to customer questions automate appointment scheduling. And reliably integrate your CRM like Salesforce and HubSpot to communicate from your systems of engagement. Users love Heymarket! Shared inboxes, scheduled texts, auto-replies, easy-to-use templates with custom fields, and drip campaigns are just a few of the features that make Heymarket a top choice for customer success, marketing, sales, and operations teams. Admins and IT Managers love that Heymarket is fast to implement, easy to manage, and serious about enterprise-grade security. Heymarket offers SAML-based Single Sign On (SAML SSO) and a SOC 2 Type 2, HIPAA, and TCPA-compliant platform. * * * Seller [Heymarket](https://www.g2.com/sellers/heymarket) Discussions [Heymarket Community](https://www.g2.com/products/heymarket/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Mannav Monga Show More ## Pricing Pricing provided by Heymarket Business Text Messaging. ### Free, 14 Day Trial Free Trial ### Standard $24.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/heymarket/pricing) ## Top-Rated Alternatives [ ![Salesmsg](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salesmsg") Salesmsg 4.7/5(414) ](https://www.g2.com/products/salesmsg/reviews) [ ![Textline](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Textline") Textline 4.7/5(385) ](https://www.g2.com/products/textline/reviews) [ ![Podium](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Podium") Podium 4.5/5(2,109) ](https://www.g2.com/products/podium/reviews) [ View All Alternatives ](https://www.g2.com/products/heymarket/competitors/alternatives) ## User Insights Average based on 441 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ## Heymarket Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Service Hub ](https://www.g2.com/products/hubspot-service-hub/reviews) Show More RM Rebecka M. IT Director Mid-Market (51-1000 emp.) 4/15/2026 "Good SMS option" 4.5/5 What do you like best about Heymarket? The training and support is great! So easy to implement. Our team loves that HeyMarket integrates with Hubspot and is super easy to use. We also use it for website chat feature. Review collected by and hosted on G2.com. What do you dislike about Heymarket? They started charging us before they even started our training. We had discussed before contract was signed and rep said that wouldn't happen. Intergration with Hubspot, doesn't work as expected Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? Heymarket makes it easy for our customers to text us, without our employees using their cell phone. Keeping the messages on a platform we have access to also enables us to cover when someone is out of the office. It also reduces the chance of a message getting missed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Micah C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Micah C.") MC Micah C. 3/8/2026 "Cost-Effective, Easy Texting Solution for Student Communication" 5/5 What do you like best about Heymarket? I find Heymarket cost-effective and easy to use. I like that it allows for multiple agents to coordinate texting efforts across shifts. It's really beneficial for us, as we staff a help desk with college students, and when someone replies, another student on shift can review past interactions and pick the thread up using our main helpdesk phone number. I also appreciate that we could text-enable our business phone number for our help desk without needing to acquire a different number. The initial setup was pretty easy, except dealing with AT&T to allow texting on the number, which was an issue with them, not Heymarket. Review collected by and hosted on G2.com. What do you dislike about Heymarket? Teams integration is a little wonky, so we didn't end up using it. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? Heymarket helps us reach college students effectively since they don't respond to emails or calls. It is cost-effective, easy to use, allows multiple agents to coordinate across shifts, and integrates our main phone number for seamless communication. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Briana L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Briana L.") BL Briana L. Customer Success and also Concierge Small-Business (50 or fewer emp.) 11/3/2025 "Great for One-on-One Texting, But Lacks Group Messaging" 3.5/5 What do you like best about Heymarket? The texting, that is really what it is used for Review collected by and hosted on G2.com. What do you dislike about Heymarket? That you cannot text multiple people all at once Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? I can text one person at a time but unable to text a group of tenants. This makes it hard if I want to reach out to a group. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sandeep J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sandeep J.") SJ Sandeep J. Senior Vice President - Customer Experience Consumer Electronics Mid-Market (51-1000 emp.) 2/10/2025 "Perfect for our outbound SMS requirements" 5/5 What do you like best about Heymarket? The setup was easy, as was the integration with Zendesk. Heymarket support was quick to assist whenever I needed any support. We started using Heymarket in Nov 2024 and were quick to see business benefits. It's a great feature-rich tool that helped me solve a major business problem we faced. Heymarket has quickly become an important part of our customer support tech stack and we use it daily to communicate with our customers. There are a few areas of improvement that I shared with the Heymarket Product team and they have been quick to discuss and acknowledge the same. I eagerly look forward to those improvements added to the product soon. Review collected by and hosted on G2.com. What do you dislike about Heymarket? Heymarket offers just SMS as an outbound channel at this time. I wish they offered more outbound channels. But this is not a complaint but more of a wishlist. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? It has always been tough to get customers feedback and reviews about the product. Customers with negative feedback tend to be quick to post reviews but it remained very tough to get reviews from the customers having positive experiences. We tried calls, emails and WhatsApp but didn't get good results. That when we came across Heymarket and we started using it for SMS communication with our customers. We have seen a significant number of customers with positive experiences sharing their feedback and reviews. Really happy with results. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Organic Review from User Profile ![Spencer G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Spencer G.") SG Spencer G. Email Marketing Manager Small-Business (50 or fewer emp.) 6/15/2023 "We love HeyMarket!!" 5/5 What do you like best about Heymarket? We love how user-friendly it is for our employees. We know our guests really appreciate all of the communication that we're able to do specifically through our web chat that help answer questions about tickets, upcoming events, and membership status. We are grateful for the folks at HeyMarket that have helped us to improve HeyMarket for our team. Review collected by and hosted on G2.com. What do you dislike about Heymarket? There honestly isn't that much that we wish Heymarket did differently. We wish that Heymarket would have integrations with ActiveCampaign so we could use it with our email platform more. I know there's a Zapier integration. But we would love to see interaction with sending text messages through ActiveCampaigns program. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? We are using HeyMarket for several inboxes. We use it for our web chat, membership office, HR office, and most recently for our weddings and private events. SMS marketing helps with any news we're trying to get out to potential clients, prospect employees, and guests we interact with. It really helps with our conversational support, for example if someone is trying to swap out their tickets to another day - it's easier for them to text in our company than to make a phone call. Texts are just easier and seem faster for the guest! Review collected by and hosted on G2.com. Show More 2/13/2025 Validated ReviewerIncentivizedSource: Seller invite ![Daniel N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Daniel N.") DN Daniel N. Owner Mid-Market (51-1000 emp.) 2/28/2024 "Great support after 3 years... They make it very easy and very robust" 5/5 What do you like best about Heymarket? message management. keeps everything honest and accountable Review collected by and hosted on G2.com. What do you dislike about Heymarket? cant do phone calls, provide phone calls and we can delete another service platform Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? 100 remote site employees taking care of 100 + geriatrics in thier individual homes.....so the text is very convenient way to communicate for urgent situations after they have innitiated a phone call to urgent on-call to dispatch a notification to the team. If the texting had an urgent feature to continuosly notify then it could be used for initial contact. For Clients, it is an easy way to communicate to us regarding the care and schedule of their parents when they remember and cant call or is easiest for them. Review collected by and hosted on G2.com. Show More 2/11/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Hank G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hank G.") HG Hank G. Owner | Founder Small-Business (50 or fewer emp.) 2/6/2025 "Great service great solution. Great HubSpot integration - look nowhere else." 5/5 What do you like best about Heymarket? I love how it integrates into HubSpot so seamlessly and how easy is to set up templates. On boarding was a breeze. Support was responsive. I love the US based presence. Review collected by and hosted on G2.com. What do you dislike about Heymarket? I don't have a downside downside. I've vetted every SMS solution out there in there was my final pick. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? Being able to dynamically insert contact information from HubSpot when doing our follow up for new trials or appointments is excellent. The personalization increases the effectiveness of our communication. Being able to set things up inside of HubSpot is a total plus. Contact synchronization is effortless. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Printing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Printing") UP Verified User in Printing Small-Business (50 or fewer emp.) 10/15/2024 "A Reliable Messaging Tool with Room for Growth" 3.5/5 What do you like best about Heymarket? \*The platform is generally easy to navigate, so new users can get up and running quickly without extensive training. \*Shared inboxes allow multiple team members to collaborate on customer conversations, which is a valuable feature for customer service or teams that work together closely. \*The ability to create message templates and automate responses is a big time-saver. \*HeyMarket integrates with tools that we use, like HelpScout and Slack. This makes it easier for us to manage conversations without switching between multiple platforms. \*HeyMarket is easy to set up initially. Review collected by and hosted on G2.com. What do you dislike about Heymarket? \*The customization options are somewhat limited. For example, there is no way to auto-close messages sent through API. We send a lot of these messages daily, which have to be manually closed. It is time-consuming and reduces the overall efficiency of HeyMarket. There used to be a limit on how many messages you could select at a time (making this almost unbearable), but that appears to be removed thankfully. Additionally, things like deeper reporting capabilities, advanced AI-driven automation, and more robust customer segmentation could make it a much better tool. Because our team uses HeyMarket for hours, improving this would make HeyMarket much better. \*This and the one above are the most important - While we have not had issues recently, when we did have an ongoing issue where HeyMarket would break, the Support Team did not know the actual app and features. They would tell us that a feature we had been using was not an actual feature or tell us that HeyMarket was not supposed to behave that way. We were sold on the product due to those features and the app broke multiple times. Sometimes it took a very long time to get a response and it was very frustrating. For a platform designed to improve communication efficiency, better customer service with actual knowledge of the program should be a higher priority. \*Compared to other messaging platforms, Heymarket is on the pricier side, especially for small businesses. The basic plans don’t include some features that competitors offer at similar or lower price points, which is a bummer. \*The mobile app is very buggy and impossible to use. \*We have to send preview links to customers and most of the time they do not receive messages with links. Words are also randomly banned, like Russian names. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? We mainly switched to HeyMarket because we needed to deal with 10DLC. Most companies charged for it and had no idea if it even applied to us, so we went with HeyMarket. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Manuel B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manuel B.") MB Manuel B. Criminal Defense Attorney Small-Business (50 or fewer emp.) 2/13/2025 "Great to Make Quick Contacts to Potential Clients" 5/5 What do you like best about Heymarket? As an attorney, when I get a message from my answering service regarding a potential new client (PNC), Heymarket is great to send a quick text using th template feature. The PNC always appreciates the quick contact. The platform is easy to use both on desktop and phone app. Review collected by and hosted on G2.com. What do you dislike about Heymarket? I don't have any dislikes about Heymarket. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? HM allows me to make quick contact with potential new clients. Even though the PNC called, they appreciated the quick text response. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Richard E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard E.") RE Richard E. Director of Marketing Small-Business (50 or fewer emp.) 2/6/2025 "Works great with HubSpot Sales Hub" 4.5/5 What do you like best about Heymarket? I like the integration with HubSpot and Heymarket. The salesperson I dealt with was knowledgeable, and the support team was excellent. I look forward to seeing the results from these two integrations in assisting us with following up on Shopify Draft Orders. I would highly recomend. Review collected by and hosted on G2.com. What do you dislike about Heymarket? None so far due to us only being on the platform for a month or so. Review collected by and hosted on G2.com. What problems is Heymarket solving and how is that benefiting you? Allowed us to text customers we sent draft orders to from Shopify. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Heymarket? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Heymarket ](https://www.g2.com/products/heymarket/discussions/new) GU Guest User What is Heymarket used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-heymarket-used-for) HJ Helen J • Last activity over 3 years ago Can HeyMarket be itnegrated with Zoho, our CRM. 2 Upvotes 3 [ Join the conversation ](https://www.g2.com/discussions/24906-can-heymarket-be-itnegrated-with-zoho-our-crm) [ View all Discussions ](https://www.g2.com/products/heymarket/discuss) ## Pricing Options Pricing provided by Heymarket Business Text Messaging. ### Free, 14 Day Trial Free Trial ### Standard $24.00 1 User Per Month ### Plus $49.00 1 User Per Month [ View More Pricing Information ](https://www.g2.com/products/heymarket/pricing) Heymarket Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_83c4708dc639d3805ac8702e97f64131/salesmsg.png "Product Avatar Image") Salesmsg 4.7/5(414) [ Compare Now ](https://www.g2.com/compare/heymarket-vs-salesmsg) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c27e1e8ee6b267baf5a53321251af8a5/textline.png "Product Avatar Image") Textline 4.7/5(385) [ Compare Now ](https://www.g2.com/compare/heymarket-vs-textline) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a68157f8aea50f3a2ec05c8a14a6209e/sakari.png "Product Avatar Image") Sakari 4.4/5(18) [ Compare Now ](https://www.g2.com/compare/heymarket-vs-sakari) ##### ##### Heymarket Features Text Messaging Bulk SMS Two-Way Text Messaging Text Scheduler SMS Platform Marketing Automation Conversational Platform Personalization Omnichannel Contextual Engagement Support Automation Intelligent Routing Seamless Escalation Transcripts [ View More Features ](https://www.g2.com/products/heymarket/features) ##### Categories on G2 [SMS Marketing](https://www.g2.com/categories/sms-marketing)[Conversational Support](https://www.g2.com/categories/conversational-support) ##### Explore More [What is the best comparative rating software for independent agents quoting multiple insurance carriers from a single platform?](https://www.g2.com/discussions/what-is-the-best-comparative-rating-software-for-independent-agents-quoting-multiple-insurance-carriers-from-a-single-platform)[Which ABM analytics solution is best for revenue growth tracking?](https://www.g2.com/discussions/which-abm-analytics-solution-is-best-for-revenue-growth-tracking)[Which technology review platforms address data privacy and security concerns when companies share detailed implementation information in reviews?](https://www.g2.com/discussions/which-technology-review-platforms-address-data-privacy-and-security-concerns-when-companies-share-detailed-implementation-information-in-reviews) [Which shopping cart platforms scale reliably as a growing ecommerce team expands its catalog, adds more traffic, and needs more advanced features without platform migration?](https://www.g2.com/discussions/which-shopping-cart-platforms-scale-reliably-as-a-growing-ecommerce-team-expands-its-catalog-adds-more-traffic-and-needs-more-advanced-features-without-platform-migration)[Best tools for monitoring workloads in the cloud](https://www.g2.com/discussions/what-are-the-best-tools-for-monitoring-workloads-in-the-cloud)[Pros and Cons Details](https://www.g2.com/products/heymarket/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)