Ease of use. Speed and accuracy as well. Review collected by and hosted on G2.com.

Could have more complex project management features. Review collected by and hosted on G2.com.

I have tried a handful of tools to help increase efficiency around the RFP process and Iris is the only one that has actually worked. Any tool can be accurate and pull from the right sources, it is the extra features that make Iris incredible like 1) confidence scores 2) being able to natively push back to original formats 3) collaboration with colleagues and 4) being able to use iris for one off questions as well as for entire rfps. Their team is incredible and extremely responsive to feedback,. Review collected by and hosted on G2.com.

Nothing. Any time I have feedback, the team is quick to be on it and keep me updated along the way. Review collected by and hosted on G2.com.

The platform is super powerful and flexible, while being very easy to use. The AI capabilities are real, and brought immediate value to our organization. Our biggest painpoint - which Iris addressed in a big way - was how quickly we are able to produce that "first draft" of RFP responses. A process which had previously taken days has been whittled down to hours, and continues to improve as the system learns. We gained immediate value from Iris from day 1.

Onboarding was quick and seamless, and the Iris team is great to work with: Genuinely good people who know their stuff and put the customer first - always seeking feedback on how to improve the Iris experience, and every update has really helpful features.

We are just scratching the surface on leveraging Iris for other uses within my company in addition to responding to RFPs and questionnaires. Review collected by and hosted on G2.com.

There isn't one thing I dislike about Iris - the one issue we had uncovered during testing (not being able to export responses until the questionnaire was completed) was literally addressed the following week in the next update. Iris has a great team that is keen to listen and continually improve the Iris experience. Review collected by and hosted on G2.com.

Iris is an incredibly useful AI tool for responding to infosec questionnaires. It’s easy to use, affordable, and backed by excellent customer service. What really sets Iris apart is its responsiveness to user feedback; not only do they welcome suggestions, but they actually act on them. The platform keeps improving, making it more efficient and effective by the day. Review collected by and hosted on G2.com.

There’s always room for improvement, but with the pace of updates and enhancements, any minor limitations are quickly addressed. Review collected by and hosted on G2.com.

- Ease of use and intuitiveness

- Implementation took 1-2 hours versus days

- Continued enhancements

- Product transparency

- Willingness to learn from customers

- AEs referred to tool as 'Magic Machine' Review collected by and hosted on G2.com.

N/A. At the time of purchase, we were performing this process entirely manually. Review collected by and hosted on G2.com.

Iris has been a total game-changer for our RFP process, saving us tons of time and making everything way more efficient. The AI is super smart, and the platform is really easy to use. Plus, their support team is always helpful and quick to respond. If you deal with RFPs, this is a no-brainer—10/10! Review collected by and hosted on G2.com.

Honestly nothing, for such a relatively young company they are so receptive to feedback and respond so quickly. Review collected by and hosted on G2.com.

Makes it really easy to stick a bunch of questions and use all my previous answers to automate the responses. Review collected by and hosted on G2.com.

The only thing I dislike is small enhancements here or that that would help speed things up. Though I’m sure they’ll add them to the platform before too long. Review collected by and hosted on G2.com.

Iris allows me to kick off assessments, cut research time, and not rely on busy stakeholders to find answers. It was very easy to set up and anytime I've had a question or "it would be nice to have" idea it was either already in the works or ready for me to try out. Review collected by and hosted on G2.com.

I haven't disliked anything about IRIS. It has continued to mature and meet my needs as the complexity of assessments has grown. Review collected by and hosted on G2.com.

the ai suggestions are actually useful and not just generic fluff plus it’s fast. We went from spending days on a response to maybe a few hours, tops Review collected by and hosted on G2.com.

Some of the answers need a bit of editing, especially for niche questions, but it’s still way faster than doing it all manually Review collected by and hosted on G2.com.

Iris has been an absolute game-changer for our team! What stands out most is its ease of data ingestion, which allows us to get up and running quickly without unnecessary headaches. The quality of the answers it provides is stellar—accurate, thorough, and tailored to meet our needs.

One of my favorite features is the ability to easily assign questions to specific users or groups. This makes collaboration seamless and ensures that the right people are tackling the right tasks.

Most importantly, Iris has significantly reduced the time and level of effort (LOE) required from our Sales Engineers and Reps when completing RFIs, RFPs, and security questionnaires. What used to be a tedious and time-consuming process is now streamlined and efficient.

Additionally, working with the Iris team during implementation and setup was above and beyond what we expected. Their support was exceptional—they were proactive, responsive, and truly committed to ensuring our success every step of the way.

Iris doesn’t just save us time—it frees us up to focus on what really matters: delivering value to our customers. I highly recommend it to any organization looking to simplify and optimize their response processes! Review collected by and hosted on G2.com.

The only key area of improvement I would suggest for Iris is expanding the integrations for automated data ingestion. While the current process is already seamless, having more options for direct integrations would further streamline workflows and enhance efficiency, making an already excellent tool even better. Review collected by and hosted on G2.com.