pros: iris has completely changed the way we do rfps it cuts down time from hours to what used to take days. Review collected by and hosted on G2.com.

cons: the platform is still changing so normal bugs come up every now and then Review collected by and hosted on G2.com.

The people are what make Iris best in class...it also helps that their solution is pretty awesome as well. Review collected by and hosted on G2.com.

nothing glaring has come up to count as a reason to dislike Iris Review collected by and hosted on G2.com.

Everything. Easy to use. Saves so much time. Very organized. AI that's very trainable and useful. Customer support is also great. Review collected by and hosted on G2.com.

I don't love that I need to separately login to Hey Iris and Pro Iris. Wish you can switch between both easily. Review collected by and hosted on G2.com.

The answers are consistently high quality. We've had no issue with hallucinations, and managing the knowledge base has been very simple. Our turnaround time has become very quick, and we're confident in our answers. We use it for the occasional security questionnaire as well. Review collected by and hosted on G2.com.

Not much! They've already solved for a couple small points of UI feedback from when we started. Review collected by and hosted on G2.com.

I like how easy it is to manage and find content in my library. I was able to get up and running in one week and responded to our first RFP in the first month. Review collected by and hosted on G2.com.

Minor bugs here an there as they continue to build the product. Nothing that outweighs the benefits. Review collected by and hosted on G2.com.

The AI Iris uses produces authentic answers, nothing that feels overly saturated by AI wordsmithing. It truly reads from previous content and answers questions correctly and with added value, allowing my team and I to remove the need to brainstorm around every question on an RFP, and just review the output, changing a just a few answers. The tool is simple, easy to use, and was implemented quickly, allowing us to get to work as soon as we got our hands on the software.

The company is small/agile enough to develop product at a rapid rate - it seems like new features are released every time you jump into the platform.

The team is incredible, from rallying around any concerns, to implementing solutions instantly, and jumping on late night calls to answer questions about RFPs when getting started, they're dedicated to their customer's success. Review collected by and hosted on G2.com.

I've only had two things I've disliked about Iris to date, and both have been addressed in product releases within a month of our go-live. One was the ability to take bulk actions on the questions to mass update reviewers or certain items, and the other was to export in the original format. The team heard these concerns and implemented them before we even input our 2nd project. Review collected by and hosted on G2.com.

The AI features are easy to use.

Platform is intuitive and increases efficiency Review collected by and hosted on G2.com.

Missing Mobile Capabilities that would increase the ability to review and collaborate Review collected by and hosted on G2.com.

Iris was really easy to start using and saved us time on the first RFP we used it for Review collected by and hosted on G2.com.

There are some integrations I wish it had Review collected by and hosted on G2.com.

Able to sit on our data and help to reduce duplicative efforts. Iris helps to ensure consistency in our documentation, makes it easy to collaborate to complete requests, etc. Implementation was fast and their support has been top notch. Review collected by and hosted on G2.com.

It's a young tool. Nothing too serious to complain about with that context. The tool is evolving rapidly and saves our team lots of time. Review collected by and hosted on G2.com.

What I like most about the platform is its impressive speed and accuracy in handling RFPs and security questionnaires. It significantly reduces the manual effort involved, saving us countless hours on repetitive tasks. The outstanding customer support team is always responsive and helpful, and the seamless integrations with our existing tools make the entire process even more efficient. It’s a game-changer for our workflow! Review collected by and hosted on G2.com.

So far, I haven’t identified any dislikes—it’s been a seamless experience! Review collected by and hosted on G2.com.