--- title: Iris Reviews meta\_title: 'Iris Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 73 reviews by the users' company size, role or industry to find out how Iris works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 73 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Procurement url: https://www.g2.com/categories/procurement --- ### Iris Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Iris to be incredibly **easy to use** , requiring minimal training and streamlining the RFP process efficiently. [(44 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660605&qs=pros-and-cons#reviews) Users highly value the **time-saving capabilities** of Iris, enabling quick and efficient RFP responses. [(36 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660569&qs=pros-and-cons#reviews) Users value the **time-saving RFP management** of Iris, as it simplifies responses and enhances accuracy tremendously. [(30 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660625&qs=pros-and-cons#reviews) Users value Iris for its **efficiency** , enabling rapid responses and significantly reducing time spent on security questionnaires. [(27 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660554&qs=pros-and-cons#reviews) Users praise the **exceptional customer support** from Iris, highlighting proactive and responsive assistance throughout implementation and usage. [(25 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1981756&qs=pros-and-cons#reviews) Users find the **lack of features** in Iris limits its capabilities, such as complex project management functions. [(5 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2363070&qs=pros-and-cons#reviews) Users experience **inaccurate responses** from Iris, often confused by mixed information and incomplete knowledge bases. [(4 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660499&qs=pros-and-cons#reviews) Users express frustration over Iris's **inability to generate original answers** , leading to reliance on limited information. [(4 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2005040&qs=pros-and-cons#reviews) Users report occasional **bug issues** that arise as the platform evolves, but benefits generally outweigh these drawbacks. [(3 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2005026&qs=pros-and-cons#reviews) Users report **integration issues** with Iris, noting a lack of certain desired functionalities and mobile support. [(3 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2005074&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Iris ##### 1. Ease of Use Users find Iris to be incredibly **easy to use** , requiring minimal training and streamlining the RFP process efficiently. [ See 44 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660605&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Dependable Precision for RFP Responses" What do you like about Iris? I love how Iris does not fabricate answers and instead, opts to say "not enough info" rather than providing incorrect information. This accuracy and h ![Casandra W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Casandra W.") CW Casandra W. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Security Questionnaire Solution" What do you like about Iris? Iris is incredibly easy to use and to train. It's adaptive to our needs and works without bugs or challenges, even on complicated questionnaires. The ##### 2. Time-saving Users highly value the **time-saving capabilities** of Iris, enabling quick and efficient RFP responses. [ See 36 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660569&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Dependable Precision for RFP Responses" What do you like about Iris? I love how Iris does not fabricate answers and instead, opts to say "not enough info" rather than providing incorrect information. This accuracy and h ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Iris Dramatically Reduces RFP Turnarounds" What do you like about Iris? Iris has dramatically reduced both the time it takes us to turn around RFPs and the amount of manual effort required. Additionally, working with the ##### 3. RFP Management Users value the **time-saving RFP management** of Iris, as it simplifies responses and enhances accuracy tremendously. [ See 30 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660625&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Dependable Precision for RFP Responses" What do you like about Iris? I love how Iris does not fabricate answers and instead, opts to say "not enough info" rather than providing incorrect information. This accuracy and h ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Iris Dramatically Reduces RFP Turnarounds" What do you like about Iris? Iris has dramatically reduced both the time it takes us to turn around RFPs and the amount of manual effort required. Additionally, working with the ##### 4. Efficiency Users value Iris for its **efficiency** , enabling rapid responses and significantly reducing time spent on security questionnaires. [ See 27 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660554&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Dependable Precision for RFP Responses" What do you like about Iris? I love how Iris does not fabricate answers and instead, opts to say "not enough info" rather than providing incorrect information. This accuracy and h ![Casandra W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Casandra W.") CW Casandra W. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Security Questionnaire Solution" What do you like about Iris? Iris is incredibly easy to use and to train. It's adaptive to our needs and works without bugs or challenges, even on complicated questionnaires. The ##### 5. Customer Support Users praise the **exceptional customer support** from Iris, highlighting proactive and responsive assistance throughout implementation and usage. [ See 25 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1981756&qs=pros-and-cons#reviews) See Related User Reviews ![Casandra W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Casandra W.") CW Casandra W. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Security Questionnaire Solution" What do you like about Iris? Iris is incredibly easy to use and to train. It's adaptive to our needs and works without bugs or challenges, even on complicated questionnaires. The ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Iris Dramatically Reduces RFP Turnarounds" What do you like about Iris? Iris has dramatically reduced both the time it takes us to turn around RFPs and the amount of manual effort required. Additionally, working with the ### 5 Cons or Disadvantages of Iris ##### 1. Lack of Features Users find the **lack of features** in Iris limits its capabilities, such as complex project management functions. [ See 5 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2363070&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 5.0/5 "Revolutionized Our Revenue and Collaboration Workflow" What do you dislike about Iris? I don't like that Iris can't invent answers on its own and will say 'not enough info' when trying to build an answer. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great ROI" What do you dislike about Iris? Missing Mobile Capabilities that would increase the ability to review and collaborate ##### 2. Inaccurate Responses Users experience **inaccurate responses** from Iris, often confused by mixed information and incomplete knowledge bases. [ See 4 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660499&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Dependable Precision for RFP Responses" What do you dislike about Iris? Sometimes Iris produces responses that sound overly robotic, though this can be mitigated by using custom instructions. Additionally, it tends to aggr ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Iris Dramatically Reduces RFP Turnarounds" What do you dislike about Iris? Occasionally, the output gets confused and mixes up information about the company with information about the platform when it comes to security contro ##### 3. Missing Features Users express frustration over Iris's **inability to generate original answers** , leading to reliance on limited information. [ See 4 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2005040&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 5.0/5 "Revolutionized Our Revenue and Collaboration Workflow" What do you dislike about Iris? I don't like that Iris can't invent answers on its own and will say 'not enough info' when trying to build an answer. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great ROI" What do you dislike about Iris? Missing Mobile Capabilities that would increase the ability to review and collaborate ##### 4. Bug Issues Users report occasional **bug issues** that arise as the platform evolves, but benefits generally outweigh these drawbacks. [ See 3 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2005026&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Iris Dramatically Reduces RFP Turnarounds" What do you dislike about Iris? Occasionally, the output gets confused and mixes up information about the company with information about the platform when it comes to security contro ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Very quick and effective onboarding" What do you dislike about Iris? Minor bugs here an there as they continue to build the product. Nothing that outweighs the benefits. ##### 5. Integration Issues Users report **integration issues** with Iris, noting a lack of certain desired functionalities and mobile support. [ See 3 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2005074&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "User-Friendly, Collaborative, and Outstanding Support" What do you dislike about Iris? Can encounter technical glitches, but they're addressed promptly Lacks certain integrations No support for mobile functionality ![Sarah Jane H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah Jane H.") SH Sarah Jane H. Enterprise (\> 1000 emp.) 5.0/5 "Iris saves my team time" What do you dislike about Iris? There are some integrations I wish it had ![Verified User in Security and Investigations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Security and Investigations") AS Verified User in Security and Investigations Mid-Market (51-1000 emp.) 2/3/2025 "Iris is great!" 5/5 What do you like best about Iris? The product has been a force multiplier on our team, dramatically reducing how much time my team spends on both RFPs and Security Questionnaires. Review collected by and hosted on G2.com. What do you dislike about Iris? Nothing I can think of at the moment. The Iris team has been awesome with feedback and I've enjoyed using the product. Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? Their product evolution into sales support and enablement has been a very powerful shift that helps us connect the different teams at our business. This has been accomplished through their slack integration and chrome extension. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AB Aftab B. Director Enterprise (\> 1000 emp.) 12/16/2024 "IRIS AI Tool" 5/5 What do you like best about Iris? IRIS has been quite easy to implement and excellent customer service. It isused on a daily basis in the company to respond to customer questionnaires. Integration is as easy as 1-2-3. It has many features which makes Iris stand out as an AI tool. Review collected by and hosted on G2.com. What do you dislike about Iris? Nothing for now. It has been to implement Iris. Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? It helps to respond to customer questionnaires in most effective and efficient way. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Shannon K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shannon K.") SK Shannon K. Senior Director of Quality, Compliance and Security Mid-Market (51-1000 emp.) 12/30/2024 "Best AI tool for Security Questionnaires!" 5/5 What do you like best about Iris? Iris is easy to use, affordable, and works with any format (e.g., portal/spreadsheet). Their customer support is truly the best! Review collected by and hosted on G2.com. What do you dislike about Iris? I honestly cannot think of anything because feedback is regularly shared and resolved when minor things arise from new use cases. Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? The time it takes to complete security questionnaires, along with training and sharing knowledge across teams. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Enterprise (\> 1000 emp.) 2/6/2025 "Impressive AI Sales Enablement Tool" 5/5 What do you like best about Iris? Iris enables me to instantly generate high quality RFP responses, based on the latest information about my business. I like how it integrates with so many systems, so I know the RFP responses are always based on our latest product releases and marketing content. I also like how I can collaborate with the rest of my team on completing an RFP by assigning them questions or tagging them in. Review collected by and hosted on G2.com. What do you dislike about Iris? Not a dislike so much as a suggestion, I would love to see a mobile version of the product Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? Iris reduced the time it takes to respond to RFPs by \>60% on average. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Tess F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tess F.") TF Tess F. SVP & Chief Compliance Officer Mid-Market (51-1000 emp.) 1/8/2025 "The BEST time saving tool that we use!" 5/5 What do you like best about Iris? The amount of time saved! What used to take weeks, now takes hours. Review collected by and hosted on G2.com. What do you dislike about Iris? Nothing. It's a fantastic tool for our business. Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? IRIS saves us so much time! We spent weeks on our Security Questionnaires and now it's down to hours. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jonas H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonas H.") JH Jonas H. SVP Security, IT & DevOps Mid-Market (51-1000 emp.) 8/5/2024 "Revolutionizing Security Team Efficiency and Accelerating Sales Cycles" 5/5 What do you like best about Iris? Streamlining and automating the drafting of responses to extensive security questionnaires and RFPs saves my team valuable time and reduces manual work hours. Iris accelerates the sales cycle and ensures that responses are accurate and consistent, which is crucial for building trust with potential clients. Review collected by and hosted on G2.com. What do you dislike about Iris? I wouldn't call this a dislike as the ownership of this task is on us; however, the effectiveness of Iris heavily relies on the quality and comprehensiveness of the data fed into it. If the knowledge base is incomplete or outdated, the responses generated may not be as accurate or useful. Iris has made several enhancements like integrating with Drata, now our source of truth for security content. This helps in ensuring the accuracy and relevancy of responses Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? Solving the time-consuming and resource-intensive process of responding to security questionnaires and RFPs. This efficiency not only accelerates the sales cycle but also ensures that responses are accurate and consistent, which is crucial for building trust with potential clients. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Chris J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris J.") CJ Chris J. Vice President of Sales Small-Business (50 or fewer emp.) 1/31/2025 "IRIS AI Improves RFP and Proposal Processes" 5/5 What do you like best about Iris? Very easy to use and manage across the sales team, allows us to import data and draw down data as needed when writing RFP's. Review collected by and hosted on G2.com. What do you dislike about Iris? As with any new software new features continue to be added, not a bad thing just the way that software is built. Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? data validation and coordination of RFP/RFI responses. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Eric S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eric S.") ES Eric S. Intern Small-Business (50 or fewer emp.) 2/17/2025 "Very intuitive and user friendly." 4/5 What do you like best about Iris? I enjoy the refined results, compared to other LLMs. The output is applicable and accurate. I also enjoy the ease of use and intuitive design. Review collected by and hosted on G2.com. What do you dislike about Iris? I have no complaints or issues with the platform. Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? It is expediting my ability to complete forms and paperwork. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Oil & Energy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Oil & Energy") UO Verified User in Oil & Energy Small-Business (50 or fewer emp.) 2/7/2025 "Best tool for streamlining the RFP process" 5/5 What do you like best about Iris? How intuitive and intertwined it is with our knowledge ecosystem. Review collected by and hosted on G2.com. What do you dislike about Iris? Newer company so support team has a lot to handle at the moment. Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? To streamline and improve the completion of RFP's and proposals for new business in the solar space. Particulary for new generation projects. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 12/9/2024 "Iris makes RFPs so much easier!" 5/5 What do you like best about Iris? - User friendly software - Ability to leverage completed RFPs to populate new RFPs - Ability to save 'approved answers' to be leveraged for future RFPs - Integrations with key systems (such as gdrive) and chrome plug-ins for real time communication Review collected by and hosted on G2.com. What do you dislike about Iris? - It's a new product so still adapting, but really receptive to product feedback to continue enhancing the product Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? RFPs have become a big part of my role, and has always been an incredibly laborious. Iris uses AI to help streamline the process, and reduce many hours of manual time spend. This has allowed me to free up time for more value add activities related to my role. Review collected by and hosted on G2.com. 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