--- title: Iris Reviews meta\_title: 'Iris Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 73 reviews by the users' company size, role or industry to find out how Iris works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 73 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Procurement url: https://www.g2.com/categories/procurement ---

### Iris Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Iris to be incredibly **easy to use** , requiring minimal training and streamlining the RFP process efficiently. [(44 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660605&qs=pros-and-cons#reviews)

Users highly value the **time-saving capabilities** of Iris, enabling quick and efficient RFP responses. [(36 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660569&qs=pros-and-cons#reviews)

Users value the **time-saving RFP management** of Iris, as it simplifies responses and enhances accuracy tremendously. [(30 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660625&qs=pros-and-cons#reviews)

Users value Iris for its **efficiency** , enabling rapid responses and significantly reducing time spent on security questionnaires. [(27 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660554&qs=pros-and-cons#reviews)

Users praise the **exceptional customer support** from Iris, highlighting proactive and responsive assistance throughout implementation and usage. [(25 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1981756&qs=pros-and-cons#reviews)

Users find the **lack of features** in Iris limits its capabilities, such as complex project management functions. [(5 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2363070&qs=pros-and-cons#reviews)

Users experience **inaccurate responses** from Iris, often confused by mixed information and incomplete knowledge bases. [(4 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660499&qs=pros-and-cons#reviews)

Users express frustration over Iris's **inability to generate original answers** , leading to reliance on limited information. [(4 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2005040&qs=pros-and-cons#reviews)

Users report occasional **bug issues** that arise as the platform evolves, but benefits generally outweigh these drawbacks. [(3 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2005026&qs=pros-and-cons#reviews)

Users report **integration issues** with Iris, noting a lack of certain desired functionalities and mobile support. [(3 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2005074&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Iris

##### 1. Ease of Use

Users find Iris to be incredibly **easy to use** , requiring minimal training and streamlining the RFP process efficiently.
[
See 44 mentions
](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660605&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Dependable Precision for RFP Responses"

What do you like about Iris?

I love how Iris does not fabricate answers and instead, opts to say "not enough info" rather than providing incorrect information. This accuracy and h

 ![Casandra W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Casandra W.")
CW

Casandra W.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Security Questionnaire Solution"

What do you like about Iris?

Iris is incredibly easy to use and to train. It's adaptive to our needs and works without bugs or challenges, even on complicated questionnaires. The

##### 2. Time-saving

Users highly value the **time-saving capabilities** of Iris, enabling quick and efficient RFP responses.
[
See 36 mentions
](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660569&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Dependable Precision for RFP Responses"

What do you like about Iris?

I love how Iris does not fabricate answers and instead, opts to say "not enough info" rather than providing incorrect information. This accuracy and h

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Iris Dramatically Reduces RFP Turnarounds"

What do you like about Iris?

Iris has dramatically reduced both the time it takes us to turn around RFPs and the amount of manual effort required. Additionally, working with the

##### 3. RFP Management

Users value the **time-saving RFP management** of Iris, as it simplifies responses and enhances accuracy tremendously.
[
See 30 mentions
](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660625&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Dependable Precision for RFP Responses"

What do you like about Iris?

I love how Iris does not fabricate answers and instead, opts to say "not enough info" rather than providing incorrect information. This accuracy and h

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Iris Dramatically Reduces RFP Turnarounds"

What do you like about Iris?

Iris has dramatically reduced both the time it takes us to turn around RFPs and the amount of manual effort required. Additionally, working with the

##### 4. Efficiency

Users value Iris for its **efficiency** , enabling rapid responses and significantly reducing time spent on security questionnaires.
[
See 27 mentions
](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660554&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Dependable Precision for RFP Responses"

What do you like about Iris?

I love how Iris does not fabricate answers and instead, opts to say "not enough info" rather than providing incorrect information. This accuracy and h

 ![Casandra W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Casandra W.")
CW

Casandra W.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Security Questionnaire Solution"

What do you like about Iris?

Iris is incredibly easy to use and to train. It's adaptive to our needs and works without bugs or challenges, even on complicated questionnaires. The

##### 5. Customer Support

Users praise the **exceptional customer support** from Iris, highlighting proactive and responsive assistance throughout implementation and usage.
[
See 25 mentions
](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1981756&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Casandra W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Casandra W.")
CW

Casandra W.

Mid-Market (51-1000 emp.)

5.0/5

"Effortless Security Questionnaire Solution"

What do you like about Iris?

Iris is incredibly easy to use and to train. It's adaptive to our needs and works without bugs or challenges, even on complicated questionnaires. The

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Iris Dramatically Reduces RFP Turnarounds"

What do you like about Iris?

Iris has dramatically reduced both the time it takes us to turn around RFPs and the amount of manual effort required. Additionally, working with the

### 5 Cons or Disadvantages of Iris

##### 1. Lack of Features

Users find the **lack of features** in Iris limits its capabilities, such as complex project management functions.
[
See 5 mentions
](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2363070&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

5.0/5

"Revolutionized Our Revenue and Collaboration Workflow"

What do you dislike about Iris?

I don't like that Iris can't invent answers on its own and will say 'not enough info' when trying to build an answer.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great ROI"

What do you dislike about Iris?

Missing Mobile Capabilities that would increase the ability to review and collaborate

##### 2. Inaccurate Responses

Users experience **inaccurate responses** from Iris, often confused by mixed information and incomplete knowledge bases.
[
See 4 mentions
](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660499&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

4.5/5

"Dependable Precision for RFP Responses"

What do you dislike about Iris?

Sometimes Iris produces responses that sound overly robotic, though this can be mitigated by using custom instructions. Additionally, it tends to aggr

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Iris Dramatically Reduces RFP Turnarounds"

What do you dislike about Iris?

Occasionally, the output gets confused and mixes up information about the company with information about the platform when it comes to security contro

##### 3. Missing Features

Users express frustration over Iris's **inability to generate original answers** , leading to reliance on limited information.
[
See 4 mentions
](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2005040&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
G

Verified User

5.0/5

"Revolutionized Our Revenue and Collaboration Workflow"

What do you dislike about Iris?

I don't like that Iris can't invent answers on its own and will say 'not enough info' when trying to build an answer.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great ROI"

What do you dislike about Iris?

Missing Mobile Capabilities that would increase the ability to review and collaborate

##### 4. Bug Issues

Users report occasional **bug issues** that arise as the platform evolves, but benefits generally outweigh these drawbacks.
[
See 3 mentions
](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2005026&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
E

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Iris Dramatically Reduces RFP Turnarounds"

What do you dislike about Iris?

Occasionally, the output gets confused and mixes up information about the company with information about the platform when it comes to security contro

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Very quick and effective onboarding"

What do you dislike about Iris?

Minor bugs here an there as they continue to build the product. Nothing that outweighs the benefits.

##### 5. Integration Issues

Users report **integration issues** with Iris, noting a lack of certain desired functionalities and mobile support.
[
See 3 mentions
](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2005074&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"User-Friendly, Collaborative, and Outstanding Support"

What do you dislike about Iris?

Can encounter technical glitches, but they're addressed promptly Lacks certain integrations No support for mobile functionality

 ![Sarah Jane H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah Jane H.")
SH

Sarah Jane H.

Enterprise (\> 1000 emp.)

5.0/5

"Iris saves my team time"

What do you dislike about Iris?

There are some integrations I wish it had

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
EC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

11/7/2025

"Great product, easy to use!"

5/5

What do you like best about Iris?

Ease of use. Speed and accuracy as well. Review collected by and hosted on G2.com.

What do you dislike about Iris?

Could have more complex project management features. Review collected by and hosted on G2.com.

What problems is Iris solving and how is that benefiting you?

It helps us answer RFP and security questionnaires faster. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
UN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

2/1/2025

"Number 1 RFP tool"

5/5

What do you like best about Iris?

I have tried a handful of tools to help increase efficiency around the RFP process and Iris is the only one that has actually worked. Any tool can be accurate and pull from the right sources, it is the extra features that make Iris incredible like 1) confidence scores 2) being able to natively push back to original formats 3) collaboration with colleagues and 4) being able to use iris for one off questions as well as for entire rfps. Their team is incredible and extremely responsive to feedback,. Review collected by and hosted on G2.com.

What do you dislike about Iris?

Nothing. Any time I have feedback, the team is quick to be on it and keep me updated along the way. Review collected by and hosted on G2.com.

What problems is Iris solving and how is that benefiting you?

As a non-profit, we complete a ton of proposals and as a lean team, it was hard to complete as many as we'd like. With Iris, we can keep the team at our current size and scale our responses to proposals. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Amir D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amir D.")
AD

Amir D.

Presales Director

Mid-Market (51-1000 emp.)

1/21/2025

"Hands down the best RFP tool I have ever seen"

5/5

What do you like best about Iris?

The platform is super powerful and flexible, while being very easy to use. The AI capabilities are real, and brought immediate value to our organization. Our biggest painpoint - which Iris addressed in a big way - was how quickly we are able to produce that "first draft" of RFP responses. A process which had previously taken days has been whittled down to hours, and continues to improve as the system learns. We gained immediate value from Iris from day 1.

Onboarding was quick and seamless, and the Iris team is great to work with: Genuinely good people who know their stuff and put the customer first - always seeking feedback on how to improve the Iris experience, and every update has really helpful features.

We are just scratching the surface on leveraging Iris for other uses within my company in addition to responding to RFPs and questionnaires. Review collected by and hosted on G2.com.

What do you dislike about Iris?

There isn't one thing I dislike about Iris - the one issue we had uncovered during testing (not being able to export responses until the questionnaire was completed) was literally addressed the following week in the next update. Iris has a great team that is keen to listen and continually improve the Iris experience. Review collected by and hosted on G2.com.

What problems is Iris solving and how is that benefiting you?

Our initial problem which Iris is solving is getting a "first draft" of RFP responses completed quickly (and accurately). For the SE team this process would have typically taken days, but Iris churns out the first draft within minutes (and the level of accuracy where we don't need to make any changes) continues to improve. Our first draft is now completed in a fraction of the time with much less effort. Iris has provided value from day 1 - In the short time we have been using Iris, it has become our go to for querying ad-hoc questions that come up in meetings. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

JY

Jack Y.

Sr Compliance Manager (Security)

Mid-Market (51-1000 emp.)

1/28/2025

"A Game-Changer for Infosec Questionnaires – Constantly Improving!"

4.5/5

What do you like best about Iris?

Iris is an incredibly useful AI tool for responding to infosec questionnaires. It’s easy to use, affordable, and backed by excellent customer service. What really sets Iris apart is its responsiveness to user feedback; not only do they welcome suggestions, but they actually act on them. The platform keeps improving, making it more efficient and effective by the day. Review collected by and hosted on G2.com.

What do you dislike about Iris?

There’s always room for improvement, but with the pace of updates and enhancements, any minor limitations are quickly addressed. Review collected by and hosted on G2.com.

What problems is Iris solving and how is that benefiting you?

Iris saves time by streamlining infosec questionnaire responses, ensuring consistency, and reducing manual effort. Its continuous improvements make the process even more efficient. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Jordan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jordan S.")
JS

Jordan S.

Sales Engineer

Mid-Market (51-1000 emp.)

3/13/2025

"Sales Engineer utilizing IRIS for Enterprise RFP Automation."

4.5/5

What do you like best about Iris?

- Ease of use and intuitiveness

- Implementation took 1-2 hours versus days

- Continued enhancements

- Product transparency

- Willingness to learn from customers

- AEs referred to tool as 'Magic Machine' Review collected by and hosted on G2.com.

What do you dislike about Iris?

N/A. At the time of purchase, we were performing this process entirely manually. Review collected by and hosted on G2.com.

What problems is Iris solving and how is that benefiting you?

- Time suck of repetitively completing RFPs

- Need to involve Engineers, Product or potentially VPs on each RFP

- Prior to, no shared, accessible repository of organizationally agreed upon responses Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
UM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

2/2/2025

"Saves time and makes my life much easier!"

5/5

What do you like best about Iris?

Iris has been a total game-changer for our RFP process, saving us tons of time and making everything way more efficient. The AI is super smart, and the platform is really easy to use. Plus, their support team is always helpful and quick to respond. If you deal with RFPs, this is a no-brainer—10/10! Review collected by and hosted on G2.com.

What do you dislike about Iris?

Honestly nothing, for such a relatively young company they are so receptive to feedback and respond so quickly. Review collected by and hosted on G2.com.

What problems is Iris solving and how is that benefiting you?

Iris has been a huge time-saver for our RFP process. Instead of scrambling to pull together responses, the AI does the heavy lifting—finding answers, keeping things consistent, and making collaboration more efficient. It has reduced the stress of tight deadlines and helped us submit stronger proposals. If you work with RFPs, this is a smart investment. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting")
US

Verified User in Staffing and Recruiting

Small-Business (50 or fewer emp.)

7/30/2025

"Great RFP Response Automator"

5/5

What do you like best about Iris?

Makes it really easy to stick a bunch of questions and use all my previous answers to automate the responses. Review collected by and hosted on G2.com.

What do you dislike about Iris?

The only thing I dislike is small enhancements here or that that would help speed things up. Though I’m sure they’ll add them to the platform before too long. Review collected by and hosted on G2.com.

What problems is Iris solving and how is that benefiting you?

Automating questions we've already answered as well as helping to answer ones we haven't yet. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic Review from Pop Up

AL

Arthur L.

Security Analyst

Small-Business (50 or fewer emp.)

3/21/2025

"Iris: saving time, improving responses"

5/5

What do you like best about Iris?

Iris allows me to kick off assessments, cut research time, and not rely on busy stakeholders to find answers. It was very easy to set up and anytime I've had a question or "it would be nice to have" idea it was either already in the works or ready for me to try out. Review collected by and hosted on G2.com.

What do you dislike about Iris?

I haven't disliked anything about IRIS. It has continued to mature and meet my needs as the complexity of assessments has grown. Review collected by and hosted on G2.com.

What problems is Iris solving and how is that benefiting you?

IRIS has helped standardize responses to clients and reduce time spent on assessments. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
UF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

5/5/2025

"Fast and Efficient"

5/5

What do you like best about Iris?

the ai suggestions are actually useful and not just generic fluff plus it’s fast. We went from spending days on a response to maybe a few hours, tops Review collected by and hosted on G2.com.

What do you dislike about Iris?

Some of the answers need a bit of editing, especially for niche questions, but it’s still way faster than doing it all manually Review collected by and hosted on G2.com.

What problems is Iris solving and how is that benefiting you?

Speeding up our RFPs and giving time back to our team Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security")
AC

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

12/11/2024

"Reduction in LOE for RFIs and RFPs"

5/5

What do you like best about Iris?

Iris has been an absolute game-changer for our team! What stands out most is its ease of data ingestion, which allows us to get up and running quickly without unnecessary headaches. The quality of the answers it provides is stellar—accurate, thorough, and tailored to meet our needs.

One of my favorite features is the ability to easily assign questions to specific users or groups. This makes collaboration seamless and ensures that the right people are tackling the right tasks.

Most importantly, Iris has significantly reduced the time and level of effort (LOE) required from our Sales Engineers and Reps when completing RFIs, RFPs, and security questionnaires. What used to be a tedious and time-consuming process is now streamlined and efficient.

Additionally, working with the Iris team during implementation and setup was above and beyond what we expected. Their support was exceptional—they were proactive, responsive, and truly committed to ensuring our success every step of the way.

Iris doesn’t just save us time—it frees us up to focus on what really matters: delivering value to our customers. I highly recommend it to any organization looking to simplify and optimize their response processes! Review collected by and hosted on G2.com.

What do you dislike about Iris?

The only key area of improvement I would suggest for Iris is expanding the integrations for automated data ingestion. While the current process is already seamless, having more options for direct integrations would further streamline workflows and enhance efficiency, making an already excellent tool even better. Review collected by and hosted on G2.com.

What problems is Iris solving and how is that benefiting you?

Iris has completely transformed our RFI and RFP process by providing a singular, centralized location for our team to collaborate. No more scattered files or endless email chains—everything is now streamlined and easy to manage. With its powerful AI functionality, Iris continuously learns from our own answers, making each subsequent RFI and RFP even faster to complete. What once took multiple hours or even days, along with significant back-and-forth communication, has now become an efficient, streamlined process. Thanks to Iris, we're completing RFIs and RFPs faster than ever, allowing our team to focus on higher-value tasks. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

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