--- title: Iris Reviews meta\_title: 'Iris Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 73 reviews by the users' company size, role or industry to find out how Iris works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 73 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Procurement url: https://www.g2.com/categories/procurement --- ### Iris Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Iris to be incredibly **easy to use** , requiring minimal training and streamlining the RFP process efficiently. [(44 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660605&qs=pros-and-cons#reviews) Users highly value the **time-saving capabilities** of Iris, enabling quick and efficient RFP responses. [(36 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660569&qs=pros-and-cons#reviews) Users value the **time-saving RFP management** of Iris, as it simplifies responses and enhances accuracy tremendously. [(30 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660625&qs=pros-and-cons#reviews) Users value Iris for its **efficiency** , enabling rapid responses and significantly reducing time spent on security questionnaires. [(27 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660554&qs=pros-and-cons#reviews) Users praise the **exceptional customer support** from Iris, highlighting proactive and responsive assistance throughout implementation and usage. [(25 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1981756&qs=pros-and-cons#reviews) Users find the **lack of features** in Iris limits its capabilities, such as complex project management functions. [(5 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2363070&qs=pros-and-cons#reviews) Users experience **inaccurate responses** from Iris, often confused by mixed information and incomplete knowledge bases. [(4 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660499&qs=pros-and-cons#reviews) Users express frustration over Iris's **inability to generate original answers** , leading to reliance on limited information. [(4 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2005040&qs=pros-and-cons#reviews) Users report occasional **bug issues** that arise as the platform evolves, but benefits generally outweigh these drawbacks. [(3 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2005026&qs=pros-and-cons#reviews) Users report **integration issues** with Iris, noting a lack of certain desired functionalities and mobile support. [(3 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2005074&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Iris ##### 1. Ease of Use Users find Iris to be incredibly **easy to use** , requiring minimal training and streamlining the RFP process efficiently. [ See 44 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660605&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Dependable Precision for RFP Responses" What do you like about Iris? I love how Iris does not fabricate answers and instead, opts to say "not enough info" rather than providing incorrect information. This accuracy and h ![Casandra W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Casandra W.") CW Casandra W. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Security Questionnaire Solution" What do you like about Iris? Iris is incredibly easy to use and to train. It's adaptive to our needs and works without bugs or challenges, even on complicated questionnaires. The ##### 2. Time-saving Users highly value the **time-saving capabilities** of Iris, enabling quick and efficient RFP responses. [ See 36 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660569&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Dependable Precision for RFP Responses" What do you like about Iris? I love how Iris does not fabricate answers and instead, opts to say "not enough info" rather than providing incorrect information. This accuracy and h ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Iris Dramatically Reduces RFP Turnarounds" What do you like about Iris? Iris has dramatically reduced both the time it takes us to turn around RFPs and the amount of manual effort required. Additionally, working with the ##### 3. RFP Management Users value the **time-saving RFP management** of Iris, as it simplifies responses and enhances accuracy tremendously. [ See 30 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660625&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Dependable Precision for RFP Responses" What do you like about Iris? I love how Iris does not fabricate answers and instead, opts to say "not enough info" rather than providing incorrect information. This accuracy and h ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Iris Dramatically Reduces RFP Turnarounds" What do you like about Iris? Iris has dramatically reduced both the time it takes us to turn around RFPs and the amount of manual effort required. Additionally, working with the ##### 4. Efficiency Users value Iris for its **efficiency** , enabling rapid responses and significantly reducing time spent on security questionnaires. [ See 27 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660554&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Dependable Precision for RFP Responses" What do you like about Iris? I love how Iris does not fabricate answers and instead, opts to say "not enough info" rather than providing incorrect information. This accuracy and h ![Casandra W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Casandra W.") CW Casandra W. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Security Questionnaire Solution" What do you like about Iris? Iris is incredibly easy to use and to train. It's adaptive to our needs and works without bugs or challenges, even on complicated questionnaires. The ##### 5. Customer Support Users praise the **exceptional customer support** from Iris, highlighting proactive and responsive assistance throughout implementation and usage. [ See 25 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1981756&qs=pros-and-cons#reviews) See Related User Reviews ![Casandra W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Casandra W.") CW Casandra W. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Security Questionnaire Solution" What do you like about Iris? Iris is incredibly easy to use and to train. It's adaptive to our needs and works without bugs or challenges, even on complicated questionnaires. The ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Iris Dramatically Reduces RFP Turnarounds" What do you like about Iris? Iris has dramatically reduced both the time it takes us to turn around RFPs and the amount of manual effort required. Additionally, working with the ### 5 Cons or Disadvantages of Iris ##### 1. Lack of Features Users find the **lack of features** in Iris limits its capabilities, such as complex project management functions. [ See 5 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2363070&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 5.0/5 "Revolutionized Our Revenue and Collaboration Workflow" What do you dislike about Iris? I don't like that Iris can't invent answers on its own and will say 'not enough info' when trying to build an answer. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great ROI" What do you dislike about Iris? Missing Mobile Capabilities that would increase the ability to review and collaborate ##### 2. Inaccurate Responses Users experience **inaccurate responses** from Iris, often confused by mixed information and incomplete knowledge bases. [ See 4 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660499&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Dependable Precision for RFP Responses" What do you dislike about Iris? Sometimes Iris produces responses that sound overly robotic, though this can be mitigated by using custom instructions. Additionally, it tends to aggr ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Iris Dramatically Reduces RFP Turnarounds" What do you dislike about Iris? Occasionally, the output gets confused and mixes up information about the company with information about the platform when it comes to security contro ##### 3. Missing Features Users express frustration over Iris's **inability to generate original answers** , leading to reliance on limited information. [ See 4 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2005040&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 5.0/5 "Revolutionized Our Revenue and Collaboration Workflow" What do you dislike about Iris? I don't like that Iris can't invent answers on its own and will say 'not enough info' when trying to build an answer. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great ROI" What do you dislike about Iris? Missing Mobile Capabilities that would increase the ability to review and collaborate ##### 4. Bug Issues Users report occasional **bug issues** that arise as the platform evolves, but benefits generally outweigh these drawbacks. [ See 3 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2005026&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Iris Dramatically Reduces RFP Turnarounds" What do you dislike about Iris? Occasionally, the output gets confused and mixes up information about the company with information about the platform when it comes to security contro ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Very quick and effective onboarding" What do you dislike about Iris? Minor bugs here an there as they continue to build the product. Nothing that outweighs the benefits. ##### 5. Integration Issues Users report **integration issues** with Iris, noting a lack of certain desired functionalities and mobile support. [ See 3 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2005074&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "User-Friendly, Collaborative, and Outstanding Support" What do you dislike about Iris? Can encounter technical glitches, but they're addressed promptly Lacks certain integrations No support for mobile functionality ![Sarah Jane H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah Jane H.") SH Sarah Jane H. Enterprise (\> 1000 emp.) 5.0/5 "Iris saves my team time" What do you dislike about Iris? There are some integrations I wish it had ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Small-Business (50 or fewer emp.) 8/6/2025 "Game-Changer for RFPs, Still Evolving" 5/5 What do you like best about Iris? pros: iris has completely changed the way we do rfps it cuts down time from hours to what used to take days. Review collected by and hosted on G2.com. What do you dislike about Iris? cons: the platform is still changing so normal bugs come up every now and then Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? Iris is solving the problem of time-consuming and manual RFP (Request for Proposal) processes. Before using Iris, creating and responding to RFPs could take hours or even days. Now, with its automation and streamlined workflow, Iris drastically reduces that time, by saving effort, increasing efficiency, and allowing teams to focus on higher-value work. This translates into faster turnaround times, improved productivity, and a more scalable process overall. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from Pop Up ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Enterprise (\> 1000 emp.) 11/7/2025 "Outstanding Team and Solution Make Iris Best in Class" 5/5 What do you like best about Iris? The people are what make Iris best in class...it also helps that their solution is pretty awesome as well. Review collected by and hosted on G2.com. What do you dislike about Iris? nothing glaring has come up to count as a reason to dislike Iris Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? Iris is helping us respond to more RFPs than we would with our previous solution with higher quality and flexible responses. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller RS Renee S. Business Development Marketing Specialist Small-Business (50 or fewer emp.) 8/25/2025 "Iris Helps Me Work Smarter" 5/5 What do you like best about Iris? Everything. Easy to use. Saves so much time. Very organized. AI that's very trainable and useful. Customer support is also great. Review collected by and hosted on G2.com. What do you dislike about Iris? I don't love that I need to separately login to Hey Iris and Pro Iris. Wish you can switch between both easily. Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? Cuts down my time on reading and writing RFPs Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism") AL Verified User in Leisure, Travel & Tourism Small-Business (50 or fewer emp.) 8/11/2025 "Excellent for complex RFPs" 5/5 What do you like best about Iris? The answers are consistently high quality. We've had no issue with hallucinations, and managing the knowledge base has been very simple. Our turnaround time has become very quick, and we're confident in our answers. We use it for the occasional security questionnaire as well. Review collected by and hosted on G2.com. What do you dislike about Iris? Not much! They've already solved for a couple small points of UI feedback from when we started. Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? It's made us drastically faster with our rfp responses, which we see a lot of in the travel space. It means we get to go after business we'd pass on otherwise. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") AC Verified User in Consulting Small-Business (50 or fewer emp.) 8/11/2025 "Very quick and effective onboarding" 5/5 What do you like best about Iris? I like how easy it is to manage and find content in my library. I was able to get up and running in one week and responded to our first RFP in the first month. Review collected by and hosted on G2.com. What do you dislike about Iris? Minor bugs here an there as they continue to build the product. Nothing that outweighs the benefits. Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? As a small non-profit business It took me a long time to identify and qualify RFPs. Iris helps me do that. It has also cut down the time it takes me to respond from about two weeks to two days. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Pj S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pj S.") PS Pj S. Solutions Engineer Mid-Market (51-1000 emp.) 1/24/2025 "Effective RFP automation tool - produces real, valuable answers. Saves me hours, days on large RFPs." 5/5 What do you like best about Iris? The AI Iris uses produces authentic answers, nothing that feels overly saturated by AI wordsmithing. It truly reads from previous content and answers questions correctly and with added value, allowing my team and I to remove the need to brainstorm around every question on an RFP, and just review the output, changing a just a few answers. The tool is simple, easy to use, and was implemented quickly, allowing us to get to work as soon as we got our hands on the software. The company is small/agile enough to develop product at a rapid rate - it seems like new features are released every time you jump into the platform. The team is incredible, from rallying around any concerns, to implementing solutions instantly, and jumping on late night calls to answer questions about RFPs when getting started, they're dedicated to their customer's success. Review collected by and hosted on G2.com. What do you dislike about Iris? I've only had two things I've disliked about Iris to date, and both have been addressed in product releases within a month of our go-live. One was the ability to take bulk actions on the questions to mass update reviewers or certain items, and the other was to export in the original format. The team heard these concerns and implemented them before we even input our 2nd project. Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? Our company consistently has to fill out detailed, technical RFPs, which can take up to days depending on the length and complexity. Iris uses our previously submitted RFPs and any content about our organization to widdle this process down to an hour or two. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting Mid-Market (51-1000 emp.) 11/11/2025 "Great ROI" 5/5 What do you like best about Iris? The AI features are easy to use. Platform is intuitive and increases efficiency Review collected by and hosted on G2.com. What do you dislike about Iris? Missing Mobile Capabilities that would increase the ability to review and collaborate Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? Allows us to turn around proposals much quick and with improved results. Saves significant time Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite on behalf of seller ![Sarah Jane H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah Jane H.") SH Sarah Jane H. Senior Product Marketing Manager, Team Lead Enterprise (\> 1000 emp.) 8/11/2025 "Iris saves my team time" 5/5 What do you like best about Iris? Iris was really easy to start using and saved us time on the first RFP we used it for Review collected by and hosted on G2.com. What do you dislike about Iris? There are some integrations I wish it had Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? We wanted to centralize our institutional knowledge for use in responding to RFPs Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from Pop Up ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") EA Verified User in Accounting Mid-Market (51-1000 emp.) 7/30/2025 "Great time savings. Fast setup. Product team listens and updates frequently." 5/5 What do you like best about Iris? Able to sit on our data and help to reduce duplicative efforts. Iris helps to ensure consistency in our documentation, makes it easy to collaborate to complete requests, etc. Implementation was fast and their support has been top notch. Review collected by and hosted on G2.com. What do you dislike about Iris? It's a young tool. Nothing too serious to complain about with that context. The tool is evolving rapidly and saves our team lots of time. Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? Iris helps us to respond to prospect proposals, security questionnaires, RFPs, etc. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Borna A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Borna A.") BA Borna A. Security & Compliance Analyst Mid-Market (51-1000 emp.) 1/15/2025 "Streamlined RFPs & Security Questionnaires with AI" 5/5 What do you like best about Iris? What I like most about the platform is its impressive speed and accuracy in handling RFPs and security questionnaires. It significantly reduces the manual effort involved, saving us countless hours on repetitive tasks. The outstanding customer support team is always responsive and helpful, and the seamless integrations with our existing tools make the entire process even more efficient. It’s a game-changer for our workflow! Review collected by and hosted on G2.com. What do you dislike about Iris? So far, I haven’t identified any dislikes—it’s been a seamless experience! Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? The platform has been a game-changer for our sales process, drastically reducing the time spent on security questionnaires and RFPs. Its comprehensive knowledge base simplifies managing and accessing answers to all security-related questions. The ease of use, combined with seamless Slack integration, makes collaboration and communication effortless. It’s a powerful tool that has streamlined our workflow and boosted efficiency! Review collected by and hosted on G2.com. 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