--- title: Iris Reviews meta\_title: 'Iris Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 73 reviews by the users' company size, role or industry to find out how Iris works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 73 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Procurement url: https://www.g2.com/categories/procurement --- ### Iris Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Iris to be incredibly **easy to use** , requiring minimal training and streamlining the RFP process efficiently. [(44 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660605&qs=pros-and-cons#reviews) Users highly value the **time-saving capabilities** of Iris, enabling quick and efficient RFP responses. [(36 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660569&qs=pros-and-cons#reviews) Users value the **time-saving RFP management** of Iris, as it simplifies responses and enhances accuracy tremendously. [(30 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660625&qs=pros-and-cons#reviews) Users value Iris for its **efficiency** , enabling rapid responses and significantly reducing time spent on security questionnaires. [(27 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660554&qs=pros-and-cons#reviews) Users praise the **exceptional customer support** from Iris, highlighting proactive and responsive assistance throughout implementation and usage. [(25 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1981756&qs=pros-and-cons#reviews) Users find the **lack of features** in Iris limits its capabilities, such as complex project management functions. [(5 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2363070&qs=pros-and-cons#reviews) Users experience **inaccurate responses** from Iris, often confused by mixed information and incomplete knowledge bases. [(4 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660499&qs=pros-and-cons#reviews) Users express frustration over Iris's **inability to generate original answers** , leading to reliance on limited information. [(4 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2005040&qs=pros-and-cons#reviews) Users report occasional **bug issues** that arise as the platform evolves, but benefits generally outweigh these drawbacks. [(3 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2005026&qs=pros-and-cons#reviews) Users report **integration issues** with Iris, noting a lack of certain desired functionalities and mobile support. [(3 mentions)](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2005074&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Iris ##### 1. Ease of Use Users find Iris to be incredibly **easy to use** , requiring minimal training and streamlining the RFP process efficiently. [ See 44 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660605&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Dependable Precision for RFP Responses" What do you like about Iris? I love how Iris does not fabricate answers and instead, opts to say "not enough info" rather than providing incorrect information. This accuracy and h ![Casandra W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Casandra W.") CW Casandra W. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Security Questionnaire Solution" What do you like about Iris? Iris is incredibly easy to use and to train. It's adaptive to our needs and works without bugs or challenges, even on complicated questionnaires. The ##### 2. Time-saving Users highly value the **time-saving capabilities** of Iris, enabling quick and efficient RFP responses. [ See 36 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660569&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Dependable Precision for RFP Responses" What do you like about Iris? I love how Iris does not fabricate answers and instead, opts to say "not enough info" rather than providing incorrect information. This accuracy and h ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Iris Dramatically Reduces RFP Turnarounds" What do you like about Iris? Iris has dramatically reduced both the time it takes us to turn around RFPs and the amount of manual effort required. Additionally, working with the ##### 3. RFP Management Users value the **time-saving RFP management** of Iris, as it simplifies responses and enhances accuracy tremendously. [ See 30 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660625&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Dependable Precision for RFP Responses" What do you like about Iris? I love how Iris does not fabricate answers and instead, opts to say "not enough info" rather than providing incorrect information. This accuracy and h ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Iris Dramatically Reduces RFP Turnarounds" What do you like about Iris? Iris has dramatically reduced both the time it takes us to turn around RFPs and the amount of manual effort required. Additionally, working with the ##### 4. Efficiency Users value Iris for its **efficiency** , enabling rapid responses and significantly reducing time spent on security questionnaires. [ See 27 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660554&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Dependable Precision for RFP Responses" What do you like about Iris? I love how Iris does not fabricate answers and instead, opts to say "not enough info" rather than providing incorrect information. This accuracy and h ![Casandra W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Casandra W.") CW Casandra W. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Security Questionnaire Solution" What do you like about Iris? Iris is incredibly easy to use and to train. It's adaptive to our needs and works without bugs or challenges, even on complicated questionnaires. The ##### 5. Customer Support Users praise the **exceptional customer support** from Iris, highlighting proactive and responsive assistance throughout implementation and usage. [ See 25 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1981756&qs=pros-and-cons#reviews) See Related User Reviews ![Casandra W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Casandra W.") CW Casandra W. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Security Questionnaire Solution" What do you like about Iris? Iris is incredibly easy to use and to train. It's adaptive to our needs and works without bugs or challenges, even on complicated questionnaires. The ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Iris Dramatically Reduces RFP Turnarounds" What do you like about Iris? Iris has dramatically reduced both the time it takes us to turn around RFPs and the amount of manual effort required. Additionally, working with the ### 5 Cons or Disadvantages of Iris ##### 1. Lack of Features Users find the **lack of features** in Iris limits its capabilities, such as complex project management functions. [ See 5 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2363070&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 5.0/5 "Revolutionized Our Revenue and Collaboration Workflow" What do you dislike about Iris? I don't like that Iris can't invent answers on its own and will say 'not enough info' when trying to build an answer. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great ROI" What do you dislike about Iris? Missing Mobile Capabilities that would increase the ability to review and collaborate ##### 2. Inaccurate Responses Users experience **inaccurate responses** from Iris, often confused by mixed information and incomplete knowledge bases. [ See 4 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=1660499&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Dependable Precision for RFP Responses" What do you dislike about Iris? Sometimes Iris produces responses that sound overly robotic, though this can be mitigated by using custom instructions. Additionally, it tends to aggr ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Iris Dramatically Reduces RFP Turnarounds" What do you dislike about Iris? Occasionally, the output gets confused and mixes up information about the company with information about the platform when it comes to security contro ##### 3. Missing Features Users express frustration over Iris's **inability to generate original answers** , leading to reliance on limited information. [ See 4 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2005040&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 5.0/5 "Revolutionized Our Revenue and Collaboration Workflow" What do you dislike about Iris? I don't like that Iris can't invent answers on its own and will say 'not enough info' when trying to build an answer. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great ROI" What do you dislike about Iris? Missing Mobile Capabilities that would increase the ability to review and collaborate ##### 4. Bug Issues Users report occasional **bug issues** that arise as the platform evolves, but benefits generally outweigh these drawbacks. [ See 3 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2005026&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Mid-Market (51-1000 emp.) 4.5/5 "Iris Dramatically Reduces RFP Turnarounds" What do you dislike about Iris? Occasionally, the output gets confused and mixes up information about the company with information about the platform when it comes to security contro ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Very quick and effective onboarding" What do you dislike about Iris? Minor bugs here an there as they continue to build the product. Nothing that outweighs the benefits. ##### 5. Integration Issues Users report **integration issues** with Iris, noting a lack of certain desired functionalities and mobile support. [ See 3 mentions ](https://www.g2.com/products/heyiris-ai-iris/reviews?filters%5Bsentiment_snippet%5D=2005074&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "User-Friendly, Collaborative, and Outstanding Support" What do you dislike about Iris? Can encounter technical glitches, but they're addressed promptly Lacks certain integrations No support for mobile functionality ![Sarah Jane H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah Jane H.") SH Sarah Jane H. Enterprise (\> 1000 emp.) 5.0/5 "Iris saves my team time" What do you dislike about Iris? There are some integrations I wish it had ![Dave S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dave S.") DS Dave S. Strategic Advisor Mid-Market (51-1000 emp.) 2/10/2026 "Simplifies RFPs with Intuitive AI and Seamless Integration" 5/5 What do you like best about Iris? I really appreciate how easy Iris is to use, and it requires minimal training for users to become productive. The flexibility in applying their AI to respond to RFPs is a big plus. I can adjust the tone of the responses from one RFP to another, or even at a section or individual level. It's impressive that we can get a first pass of responses for all questions in just a few minutes, complete with confidence scores for each answer. The AI, by using our actual content, provides a solid starting point, allowing us to quickly tweak answers or source responses directly through Iris for those that have low confidence. The initial setup of Iris was also extremely easy. Additionally, the integration with Confluence and Highspot keeps our information up-to-date without needing to manage content separately. Review collected by and hosted on G2.com. What do you dislike about Iris? The main area I would like to see improvement is the ability for Contributors to answer questions directly from Slack/email. Collaborators are not core users of Iris, however they are engaged by the team when assistance is needed for questions without a strong answer. It would improve ease of use if answers could be provided directly via email or Slack and have Iris get updated. Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? Iris streamlines the RFP process, reducing completion time. It's easy to use with minimal training, offers flexible AI for personalized responses, and gives quick first-pass answers with confidence scores, saving us time and effort. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Mid-Market (51-1000 emp.) 2/10/2026 "Iris AI Delivers Fast, Accurate Answers for Tight RFx Timelines" 5/5 What do you like best about Iris? The AI component of Iris makes it very easy to get answers I need quickly when attempting to respond to RFx projects that have short timelines. I really love how you can filter the available answers based on product or other tags that have been created in Iris. For an organization like ours that has multiple products being hosted in different cloud environments these filters are critical. Review collected by and hosted on G2.com. What do you dislike about Iris? At this point I've not encountered anything I dislike about Iris. When I consider what is most important to me with this type of technology it's ease of use, accuracy of answers and ability to access exactly what I need in short order and Iris definitely checks the box. Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? Iris helps our team respond to RFPs and VSQs quickly with accurate and approved responses without burdening our team that already has a ton on their plate. Iris is so intuitive and easy to use that as a sales rep I don't need to ask my sales engineering team to fill out these requests for me. I can do it myself because other requests we've responded to in the past have been ingested into Iris to create an answer library that is dynamic and easy to access and find the answers I need to complete these forms quickly, accurately and without burdening my colleagues. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Emily L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily L.") EL Emily L. Senior Customer Success Manager Mid-Market (51-1000 emp.) 11/14/2025 "Accelerates Insights and Decision-Making with Clear, Actionable Summaries" 5/5 What do you like best about Iris? Our users call out how quickly it helps them surface the right insights during research and workflow planning. The tool does a great job consolidating information across different sources, and the summaries are clear, actionable, and easy to share internally. It’s been valuable to see how much time it saves the team and how often they rely on it to accelerate decision-making. Review collected by and hosted on G2.com. What do you dislike about Iris? There haven't been any major issues, and my team has mentioned that the Iris team is very responsive whenever questions arise. Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? Iris is helping our teams cut down the time spent gathering research, context, and competitive or product insights. Before Iris, people were digging through multiple tools and documents to piece together information; now they can get a consolidated, accurate summary in minutes. The biggest benefit is speed; teams move faster, have clearer context earlier in their workflows, and can make more informed decisions without getting bogged down in manual research. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic Review from Pop Up ![Jeffrey W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeffrey W.") JW Jeffrey W. 1/15/2026 "Generative AI in Iris Speeds Up RFP Response" 4/5 What do you like best about Iris? I really like Iris because it's been a force multiplier for our small RFx team. It allows us to respond faster than we used to be able to. The generative AI is particularly impressive as it understands the intent behind RFP questions and generates clear, well-structured, and highly relevant responses from our Knowledge Map. This means we start with strong, usable drafts instead of a blank page, reducing the turnaround time dramatically and preventing team burnout. Additionally, I really appreciate the integration with Salesforce, which speeds up the process of creating new projects. Iris is competitively priced and comes with more integrations compared to what we used previously. Review collected by and hosted on G2.com. What do you dislike about Iris? Having an approved answer library which I know they are building will be immensely helpful. Also being able to deal with more complex spreadsheet-based RFP templates. Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? Iris acts as a force multiplier for our small RFx team, allowing us to respond faster to RFIs and RFPs. The generative AI produces clear, well-structured drafts from our Knowledge Map, speeding up response times and enabling us to handle more RFPs without burning out. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Artem Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Artem Z.") AZ Artem Z. Solutions Engineer Mid-Market (51-1000 emp.) 2/6/2026 "Iris Saves Us Tens of Hours on RFPs with Fast Onboarding and Trusted Support" 5/5 What do you like best about Iris? Iris saves our team tens of hours of manual work throughout the RFP process. The onboarding was quick, and the AI is constantly learning and improving its responses over time. The qualification metrics have been a great way to understand product fit, set expectations, and allocate resources appropriately across the deal. The Iris team is responsive and has acted as trusted advisors on best practices during the purchasing process and post-implementation. Review collected by and hosted on G2.com. What do you dislike about Iris? Not much to complain about. Our RFP review process is much more efficient. Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? Speeding up RFP response process and helping to qualify the opportunity. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 12/30/2025 "Revolutionized Our Revenue and Collaboration Workflow" 5/5 What do you like best about Iris? I love using Iris as a revenue tool because it not only provides AI-native features, but it also offers collaboration and quality that we've never had before. I find the RFP/RFI response automation incredibly useful as it quickly answers repetitive questions, giving my Solutions Engineers more time to focus on strategic aspects. I really appreciate how it spots inconsistent data and outdated information, keeping our knowledge fresh and accurate in a constantly changing software environment. The integration with tools like Slack and Salesforce is seamless. I also liked that we were able to complete our first RFP in just 15 minutes, which was unexpectedly fast. Review collected by and hosted on G2.com. What do you dislike about Iris? I don't like that Iris can't invent answers on its own and will say 'not enough info' when trying to build an answer. Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? I use Iris to automate RFP/RFI responses, saving time for my Solutions Engineers to focus on strategy. It also helps spot inconsistent and outdated data, keeping our information accurate and up-to-date. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Nav R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nav R.") NR Nav R. Small-Business (50 or fewer emp.) 2/4/2026 "Streamlined RFP Process with Iris" 5/5 What do you like best about Iris? I appreciate that Iris helps us with bandwidth constraints when responding to RFPs and RFIs by having pre-approved answers in our knowledge base, which cuts down the effort by over half. I like that if I re-write an answer, Iris logs the new answer for future submissions, which is very useful. This feature allows us to create a pre-approved template for novel questions, reducing time spent searching through old bids or duplicating efforts. Also, the initial setup of Iris was very easy, which was great for our team. Review collected by and hosted on G2.com. What do you dislike about Iris? na Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? I use Iris to handle bandwidth constraints and cross-departmental coordination for RFPs with pre-approved answers, cutting effort by over half. Its ability to log new responses creates a ready template for future use, saving time and reducing duplicative effort. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 8/3/2026 "Handy Chrome Extension for Copy/Paste, but Accuracy Lags Behind Gemini Notebook" 3.5/5 What do you like best about Iris? Having the chrome extension makes it easier to copy/paste answers in browser Review collected by and hosted on G2.com. What do you dislike about Iris? Not as accurate as Gemini Notebook, even with the same sources Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? RFPs suck, so anything to make them better is welcome Review collected by and hosted on G2.com. Show More Response from Chris Mabry of Iris [Editedit](https://www.g2.com/survey_responses/iris-review-13177121/official_response/edit) Thanks for the review, and glad the Chrome extension is saving you time on copy/paste. We'd love to dig into the accuracy comparison, that kind of gap is going to be tied to how the environment is set up (context sources, instructions, knowledge base structure) rather than a limitation of the platform itself. Accuracy is actually one of the things Iris customers often quote as being far beyond other platforms, so we want to work with you. If you or your Iris project owner can reach out to our team, we'll gladly walk through your setup and help fine-tune it so you're getting the accuracy you should be seeing. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Enterprise (\> 1000 emp.) 8/6/2026 "Efficient Document Navigation with Chrome Add-In" 4/5 What do you like best about Iris? I use Iris to answer client security questionnaires, and it assists with finding information through a number of documents quickly and providing consistent answers. I like the Google Chrome add-in for quick question and answers. Review collected by and hosted on G2.com. What do you dislike about Iris? N/A Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? I use Iris to quickly find information through documents and provide consistent answers to client security questionnaires. Review collected by and hosted on G2.com. Show More Response from Chris Mabry of Iris [Editedit](https://www.g2.com/survey_responses/iris-review-13222215/official_response/edit) We \<3 SQs too! Thank you for the feedback and sharing with the world. Validated ReviewerIncentivizedSource: Seller invite ![Borna A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Borna A.") BA Borna A. Security Program Manager Small-Business (50 or fewer emp.) 8/19/2025 "Implementation was seamless and we saw results on our very first project," 5/5 What do you like best about Iris? We were impressed with how easy it was to get started — implementation was straightforward, with clear guidance and minimal disruption to our workflows. Within our very first project, we were already seeing meaningful results, which really validated the choice we made. What stood out even more was the responsiveness of the team. Any time we had a question or needed support, they were quick to respond with practical solutions and a genuine willingness to help us succeed. It’s rare to find a vendor that combines strong technology with such a supportive partnership. If you’re looking for a solution that gets up and running quickly, delivers value right away, and comes with a highly engaged team, I would strongly recommend this software. Review collected by and hosted on G2.com. What do you dislike about Iris? No dislikes that were identified during using the product. Review collected by and hosted on G2.com. What problems is Iris solving and how is that benefiting you? The software has streamlined our RFP and security questionnaire process by making implementation seamless, delivering measurable results from the very first project, and enabling our team to respond far faster and more efficiently. With the vendor’s outstanding responsiveness and support, we’ve reduced turnaround times, improved accuracy, and freed up resources to focus on higher-value work. Review collected by and hosted on G2.com. 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