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FK

Fabien K.

ok podcast

Small-Business (50 or fewer emp.)

5/8/2026

"Unlimited videos for ~$20: the subscription that's really worth it"

5/5

What do you like best about HeyGen?

The most important thing for me is that the number of videos is unlimited for a subscription of around 20 dollars. And it's very important, if it wasn't unlimited, I would never have subscribed. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

What I don't like is that we can't download in wav or mp3 a text that we just put into a template. Because often there are many pronunciation errors regardless of the voice model we use, and we have to manually redo it by recording patches with our own voice for editing. If we could download the sound, it would avoid a lot of CPU and GPU overload. Because for now, I am forced to generate a video and then extract the sound from it to modify it. An export in wav or MP3 would be wonderful. Review collected by and hosted on G2.com.

IL

Ixequi L.

Director Ejecutivo

Small-Business (50 or fewer emp.)

5/8/2026

"HeyGen’s High-Fidelity Lip-Sync and Voice Cloning Feels Like a Game-Changer"

5/5

What do you like best about HeyGen?

What stands out most about HeyGen is its uncanny ability to handle lip-syncing and voice cloning with impressively high fidelity. For anyone focused on narrative structure and technical efficiency, it’s genuinely fascinating to watch how the AI translates gestures and micro-expressions so fluidly and convincingly. To me, it feels like a game-changer for scaling high-quality audiovisual content, helping ensure that a creative vision isn’t held back by the logistical constraints of traditional production. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

While the technology is genuinely impressive, the pricing structure can feel quite restrictive—especially when you’re working on extensive narrative projects that demand multiple iterations. The credit system, in particular, seems to run out too quickly, which becomes frustrating when you’re trying to fine-tune micro-expressions or lock in a very specific delivery and tone. And although the AI is clearly advanced, there’s still a slight “uncanny valley” quality in certain movements that can pull you out of the moment and make the result feel less organic. In those cases, it often takes extra post-production work to ensure the final output fully matches a high-standard creative vision. Review collected by and hosted on G2.com.

What problems is HeyGen solving and how is that benefiting you?

HeyGen is effectively solving the traditional “production bottleneck.” In the past, creating high-quality video meant coordinating schedules, setting up lighting, managing equipment, and dealing with the friction of re-shoots when even a single line of dialogue changed. By decoupling visual delivery from the physical presence of a speaker, it turns video production into a workflow that feels as agile as writing a script.

In my workflow, this helps in three main ways. First, scalability of narrative: because I focus on complex narrative structures, I can iterate on storytelling without the logistical nightmare of traditional filming. I can quickly “test” how a specific line, dialogue beat, or tone lands visually in minutes, which supports a more experimental and ultimately more refined creative process. Second, time efficiency: it meaningfully reduces the gap between a finished script and a finalized video. That speed matters for keeping momentum in both business and creative projects, especially when I need to produce consistent, high-quality content across different platforms. Third, consistency: it helps maintain a uniform brand or persona across multiple videos. Whether I’m doing professional outreach or creative storytelling, being able to keep the exact same avatar and vocal profile—even weeks apart—adds a level of continuity that’s hard to achieve with human talent over longer periods. Review collected by and hosted on G2.com.

PS

Pranab S.

Managing Director

Enterprise (> 1000 emp.)

11/27/2025

"Masterful Video Creation and Avatar Integration"

5/5

What do you like best about HeyGen?

I use HeyGen for video making and it really helps in visualizing my creativity. The best thing about HeyGen is its ability to get the faces most accurate and connect with Eleven Labs to achieve perfect voice clones and lip sync. I think it's fantastic how it allows me to make an avatar in a scenario and use it. The clarity I get in lip sync and visualizing the proper thought process with HeyGen is something I don't experience with other tools like Runway or other LLMs. Also, the initial setup was very easy for me, and I still love it. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

Yes. HeyGen is stuck with very bad video prompting. It's not able to perform as expected. For example, if I take a photo of an individual and say that this individual is in the ring with a sumo wrestler and he is able to beat the sumo wrestler, that kind of thing is not possible. Review collected by and hosted on G2.com.

RN

Rogue N.

Director of Live Storytelling

Small-Business (50 or fewer emp.)

8/27/2024

"Fired up and ready to, HeyGen is how to do a show!"

5/5

What do you like best about HeyGen?

My favorite thing about HeyGen is how it evolved from a simple avatar tool into a complete AI content production platform.

I can create realistic avatars, custom voices, podcasts, social videos, cartoons, and fully produced story-driven content all in one place. The Video Agent feature especially changed the game for me because it allows me to turn ideas into finished content incredibly fast.

As someone who creates content every day, it’s one of the few AI tools that actually saves me time while still making the final product feel polished and professional. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

Nothing! It is the best! If you’re not using it for content you are wasting time Review collected by and hosted on G2.com.

What problems is HeyGen solving and how is that benefiting you?

HeyGen solves three huge problems for me: time, cost, and presentation quality.

Creating professional video content traditionally takes a lot of equipment, editing, voice work, retakes, and production time. HeyGen dramatically simplifies that process while still producing content that looks polished and engaging.

One of the biggest benefits for me personally is communication. I’m not naturally the world’s greatest on-camera speaker, but HeyGen allows me to present ideas clearly, confidently, and in a much more compelling way. It helps turn my ideas into professional-quality storytelling without all the stress and friction that normally comes with video production.

For my workflow, it’s become an all-in-one content creation system that saves an incredible amount of time while still delivering high-quality results. Review collected by and hosted on G2.com.

Response from Joshua Zerkel of HeyGen

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Rogue, our goal is to make visual storytelling accessible to all - glad you've finding HeyGen easy to use in your work as a storyteller!

TS

Tim S.

Principal CEO

Small-Business (50 or fewer emp.)

6/2/2026

"User-Friendly Platform with High-Quality Avatar Images"

4.5/5

What do you like best about HeyGen?

The platform offers a user-friendly interface with nearly all the tools I might need to produce videos--not just avatar-based content. Personally I am using the photo upload option, and am delighted with the final quality of the avatar images we have developed. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

There are still some development issues. That’s somewhat to be expected, since the company is moving quickly to maintain its competitive advantage among AI-based providers. Review collected by and hosted on G2.com.

What problems is HeyGen solving and how is that benefiting you?

It has given us a quick, easy way to create program and marketing content using avatars that look and sound like us—without the extra time, expense, and effort of setting up cameras, doing multiple re-takes, and handling follow-up editing. The avatars deliver their lines (mostly) flawlessly. And if we aren’t quite happy with a particular “take,” we can quickly regenerate the scene or video until we get what we want. Review collected by and hosted on G2.com.

AB

Aayushi B.

Marketing Intern

Small-Business (50 or fewer emp.)

7/19/2026

"HeyGen Accelerates High-Quality Marketing Videos with Realistic Avatars and Voiceovers"

5/5

What do you like best about HeyGen?

Maintaining speed and consistency across digital marketing campaigns is always a challenge, but HeyGen has made the process much simpler. As a Digital Marketing Executive, I’m especially impressed by its AI video creation capabilities, realistic avatars, natural-sounding voiceovers, and multilingual support. With these features, our team can produce high-quality videos quickly for a range of needs, including marketing campaigns, social media promotions, product launches, and customer communications. Overall, it has accelerated our content creation, helped our brand presentation look more professional, and made it easier to reach different target audiences effectively. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

In my experience, there’s really only one area where HeyGen could improve: its advanced AI features and premium subscriptions can feel relatively expensive for small businesses or early-stage startups working with limited budgets. That said, the savings in video production time and costs, the boost in content quality, and the ability to execute campaigns faster make the investment worthwhile. Over the long run, it delivers an excellent return on investment. Review collected by and hosted on G2.com.

What problems is HeyGen solving and how is that benefiting you?

HeyGen effectively solves many of the time, resource, and cost challenges that come with traditional video production. In the past, each marketing video involved a multi-step process of recording, editing, and coordinating across the team. Now, with AI, we can create most content in far less time. This shift has enabled us to run more campaigns without adding resources, produce localized videos for different regions, and deliver messages that feel more personalized and engaging for customers. As a result, we’ve seen meaningful improvements in production speed, customer engagement, and overall marketing performance. Review collected by and hosted on G2.com.

EM

Verified User in Mental Health Care

Small-Business (50 or fewer emp.)

7/16/2026

"Polished, Professional Launch Video—Produced In-House and On Budget"

5/5

What do you like best about HeyGen?

HeyGen allowed us to produce “This Is Your Season,” the launch video script for Level Up Social Club, entirely in-house rather than hiring a videographer we simply couldn’t budget for yet. The AI avatar and voice tools gave the final piece a polished, professional feel, which matched how seriously we wanted the program to be taken from day one. As a startup still building out our marketing infrastructure, HeyGen turned what would have been a video project stalled by budget constraints into something we could deliver within the same week. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

Cant think of anything to dislike about the service so far Review collected by and hosted on G2.com.

What problems is HeyGen solving and how is that benefiting you?

HeyGen solved a very specific budget problem for Level Up Social Club. As a pre-launch, self-funded program, we couldn’t justify hiring a videographer or a crew, and HeyGen let us produce our launch script, “This Is Your Season,” without taking on that cost. It also helped close a credibility gap: we didn’t have any client footage to film yet, so an AI-presented video allowed us to look professional before we had real participants on camera. The real benefit isn’t that it made a “better” video than a phone recording would have; it’s that it fit a workflow where budget and timing—not creative quality—were the actual constraints. Review collected by and hosted on G2.com.

SG

Sejal G.

Digital Marketing Executive

Mid-Market (51-1000 emp.)

7/16/2026

"HeyGen Streamlines High-Quality Video Creation with AI Avatars and Multilingual Voices"

5/5

What do you like best about HeyGen?

HeyGen has made video creation much simpler and faster as part of our digital marketing strategy. Having access to professional AI avatars, realistic voices, and multi-language support across different campaigns has helped streamline our overall content creation process. The user-friendly interface also enables our team to produce engaging videos without long production cycles, which supports timely campaign launches and makes it easier to deliver personalized communication to a wide range of customer segments. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

For small or bootstrapped startups working with tight budgets, the price of HeyGen’s premium plans and advanced features can feel relatively high at first. That said, when you factor in the productivity gains, time saved, and the consistently high-quality video output the platform delivers, the investment feels justified. Over time, its business value becomes especially clear for larger-scale marketing activities. Review collected by and hosted on G2.com.

What problems is HeyGen solving and how is that benefiting you?

The biggest challenge for our team was consistently producing high-quality marketing videos on tight timelines, and HeyGen has effectively solved that. We no longer have to rely so heavily on recording sessions, studio setups, or long editing cycles, which has dramatically increased the speed of our content creation. As a result, we can run more marketing campaigns, produce localized videos for different regions, and drive better customer engagement and a stronger brand presence—all while using fewer resources. Review collected by and hosted on G2.com.

TQ

Tim Q.

Educator

Small-Business (50 or fewer emp.)

7/13/2026

"HeyGen Makes It Easy to Create Multiple Avatars with My Face and Voice"

5/5

What do you like best about HeyGen?

Creating multiple avatars is a very important feature of HeyGen for me. With HeyGen, I can easily create a short video using my real face with a beautiful background. Being able to use my own voice on my AI avatar is another great feature, and it helps me a lot. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

Honestly, I haven’t run into any problems that I can mention here, so I can’t really point to anything I dislike. Review collected by and hosted on G2.com.

UO

Verified User in Oil & Energy

Enterprise (> 1000 emp.)

7/15/2026

"Professional Videos in Minutes with Realistic AI Avatars and Voiceovers"

4.5/5

What do you like best about HeyGen?

What I like most about HeyGen is its ability to create professional-quality videos with realistic AI avatars and natural voiceovers in just a few minutes. It makes video production much faster without requiring cameras, actors, or advanced editing skills. Realistic AI avatars with natural facial expressions and lip-sync. High-quality AI voiceovers in multiple languages and accents. Easy script-based video creation and editing. Custom avatars and multilingual video support. User-friendly interface with ready-to-use templates. For me, the most valuable feature is the AI avatars. They allow me to create training videos, product demos, and marketing content without recording myself, making it easy to update content whenever needed. The biggest benefit is productivity. HeyGen significantly reduces the time, cost, and effort involved in creating professional videos, allowing me to produce engaging content quickly for presentations, tutorials, and marketing campaigns. Review collected by and hosted on G2.com.

What do you dislike about HeyGen?

The biggest drawback is naturalness. While the avatars are among the best available, subtle facial expressions and emotional delivery can still feel less authentic than a real presenter, especially for storytelling or highly engaging content. AI avatars can still appear slightly robotic during longer videos or when expressing complex emotions. Fine-tuning gestures, facial expressions, and timing isn't as flexible as traditional video editing. Review collected by and hosted on G2.com.

What problems is HeyGen solving and how is that benefiting you?

HeyGen solves the problem of producing professional videos without the need for cameras, studios, presenters, or extensive editing. Instead of recording and re-recording videos for every update, I can create and modify videos simply by editing the script. Creates professional videos from text in minutes. Eliminates the need for video recording equipment and presenters. Supports multilingual voiceovers and AI avatars for global audiences. Makes it easy to update videos by editing the script instead of re-recording. Reduces production costs and turnaround time for marketing and training content. In my day-to-day work, I use HeyGen to create product demos, onboarding videos, training materials, and marketing presentations. It enables me to produce polished video content quickly and experiment with different scripts, voices, and languages without starting from scratch. The biggest benefit is productivity. HeyGen dramatically shortens the video creation process, allowing me to publish high-quality content faster while reducing the time, cost, and effort associated with traditional video production. Review collected by and hosted on G2.com.