The interface is very intuitive and easy to use. The video quality is amazing. I can't tell the difference between their AI videos and real people. Tons of options available. Review collected by and hosted on G2.com.
I didn't find anything I didn't like. They offer complete customization. I appreciated their pricing structure. It's very reasonable and much less than I expected. Review collected by and hosted on G2.com.
Video Reviews
630 out of 631 Total Reviews for HeyGen
Overall Review Sentiment for HeyGen
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It is possible to create a video of yourself by cloning your own face from an existing video & allow HeyGen to replicate the image in extreme detail, embedding facial expressions, posture & body movements so accurately that people who know you would swear that it was really you speaking. The lip syncronisation with spoken words is almost uncanny!
Just remember: The quality of the output is reliant on the quality of the input. If you keep making frowns and raising your eyebrows in your video sample, then that is how the 'avatar' clone of you will behave. Enunciate your words clearly to ensure that the mouth of the avatar clone moves exactly as your mouth moves & cover all regular vowel sounds for added acccuracy. The time taken to generate the final product is not long, so you are not left waiting for ages, like with some other systems.
The system is easy to use without needing total mastery of all aspects of it. For this reason, you can be up & running in no time at all. For very best results with a quick start, take a look at the video demonstration.
It is possible to use the text to speech function of to upload audio that you have already recorded for the HeyGen to create a video for you.
There are also a wide range of preformatted avatars avaialble, so it doesn't have to be a picutre of yourself that is animated, just in case you are camera shy!
Just in case you are worried: Nobody can create an avatar of you without you knowing beause, as part of the security, you have to record yourself reading a random sentence from the screen so that the AI can ensure that the image you have uploaded is definitely your own. Review collected by and hosted on G2.com.
The video avatar for basic and standard packages is restricted to 5 minutes in length, but the system does not accurately calculate that timing from your text-to-speech input & you may end up having to trim the output to make it fit. The advanced & professional packages have no such restriction. Review collected by and hosted on G2.com.
The customer support is amazingly fast. I had a couple issues (that were my own fault) and support replied within 5-10 minutes. They were very polite and helpful. As for the quality of the AI clone, it was immaculate. I sent the videos to friends and family members and many of them couldn't even tell that it was AI. So valuable for the price. Review collected by and hosted on G2.com.
The platform is still a tiny bit buggy, but it's such a small complaint that it's barely worth mentioning. The customer support is so fast at resolving any issues that it's barely a hiccup. Review collected by and hosted on G2.com.
The ease of use and layout of all the tools means that even the most novice user can achieve good results. To implement the avatars, the functionality is incredible. The number of existing resources means that the range of media possibilities is large. The more you use the tool, the better the results. Review collected by and hosted on G2.com.
I consider the value for use to be a little high for developing countries. But this is a fair price for such incredible technology. Review collected by and hosted on G2.com.
I feel that HeyGen is a very powerful tool for creating AI videos. The standout feature is undoubtedly the AI avatars. HeyGen's avatars are incredibly lifelike and realistic, with natural movements and expressions virtually indistinguishable from real humans. I was blown away by how seamlessly the lip-syncing matches the audio, creating a truly immersive viewing experience. I can quickly select an avatar, input my script, choose a voice, and generate a polished video in no time.
Though I haven't used their language translation features much in 2024, I plan to use them more in 2025 as I recently acquired clients from Japan and Taiwan. The capability of easily translating videos quickly into other languages is genuinely remarkable.
I believe that the mark of a good software company is having really useful products and constantly innovating with valuable features. I evaluated a lot of AI Avatar tools, and I believe that HeyGen is the Leader. However, the mark of a GREAT company is what they do when something goes wrong. I experienced a significant problem, and the Customer Success Team jumped into action to help me. Kudos to Joy and Liz for really helping me when I needed it.
If you are producing videos that need a lifelike spokesperson for sales, education, or any other communication, HeyGen is a must-have. I am an Enterprise user, and I highly recommend that you ascend to the Enterprise level as quickly as possible to take advantage of all the company offers. Review collected by and hosted on G2.com.
They removed one of my favorite female avatars. Review collected by and hosted on G2.com.
With the right training video i managed to create a pretty good AI avatar of myself that I can use for educational content in multiple languages. While its not as polished as a real recording, it is far faster making it a lot more cost effective for customers on a budget and it certainly still gets the job done. It also makes it much easier to edit the videos later, adding or removing content, or tweaking it for difference audiences. Review collected by and hosted on G2.com.
The quality is not at the level of an actual recording but this could improve in time. Two features that I think would greatly improve the results are:
1. able to pick/adjust the facial and body movements to ensure they are suitable for what is being said, hopefully this would also mean that we can be more expressive in our face and body language in the training videos and use those movements appropriately with the content.
2. able to control emphasis on the voice. For example, by using caps so the AI voice knows to place a bit more emphasis on that word in a sentence, in english this is especially important as the meaning of a sentence can drastically change with different a emphasis. Review collected by and hosted on G2.com.
HeyGen makes it possible for me to create my Avatars, connect my videos, and use my voice without having to know what happens in the back room. It is relatively easy and I love the fact that I can be competitive in the marketplace.
I use HeyGen at least weekly. I am running my blogs and my quiz using HeyGen for my videos with my Avatars. Once I learned the lay of the land and what components would give me a quality product, it was very easy to create recordings using my voice and cut and paste my content.
Whenever I ran into a billing issue or was not sure about how to implement a component, the response time for Customer support was better than normal and instructions were given in a way that I could understand what to do without a lot of tech chatter.
I was able to create my videos for my Avatar creation using Venmo, upload the videos, and then take what created in HeyGen and use it in Zoom or FB. Very easy and quick. Review collected by and hosted on G2.com.
Like most small business owners, pricing is always important. The fact that I have to have several different subscriptions to have a top quality product is sometimes challenging. Review collected by and hosted on G2.com.
I like the easy and uncomplicated way of using HeyGen's tools. The available avatars are also amazing, in addition to having the possibility of using my avatar and other images to create creative videos. Review collected by and hosted on G2.com.
I don't believe it's a disadvantage, but there could be more options for people (men and women) in Brazilian Portuguese. I feel that sometimes I don't find the ideal one to place my text. Additionally, sometimes the intonation isn't quite what I would like. Review collected by and hosted on G2.com.
Once upon a time, there was Frank, a creative mind always on the lookout for the next big thing. And then, one day, he stumbled upon HeyGen – a platform that gave him the power to create cool videos that amazed his audience.
Frank was thrilled. "This is it!" he thought. With HeyGen, he could not only generate videos but also have them translated into different languages – a true game-changer for his projects. Whether he created a funny avatar like Steini or spread profound messages, HeyGen was the tool that supported him.
Frank quickly discovered how to use HeyGen to increase his engagement and reach. He created avatars that made people laugh, videos that provoked thought, and tutorials that made his customers' lives easier. His favorite avatar was, of course, Steini, who always had a cheeky remark and charmed the masses with his charming demeanor.
With HeyGen, Frank could bring his creative ideas to life without spending hours on tedious editing. And the best part? He could have his messages translated into different languages, reaching a much larger audience. From German to English, from humorous to serious – HeyGen gave him the flexibility he needed to succeed in the modern digital world.
And as Frank continued to rock with HeyGen, one thing became clear to him: the future belongs to those who know how to tell stories, and HeyGen was his most important ally in this.
All's well that ends well – and Frank continues to rock with HeyGen! Review collected by and hosted on G2.com.
Slow rendering times: Depending on the size or complexity of the project, rendering sometimes takes longer than expected. This could affect the workflow, especially when faster results are needed. Review collected by and hosted on G2.com.
I'm in a PreK-12 setting, and quiet places with attractive backgrounds are hard to come by. I love that I only had to have such a setting once (to create my Instant Avatar), and now I'm able to "tell myself" what to say in a wide variety of videos, simply by writing a script and designing background slides. I use this platform about weekly, and it's awesome that I can embed my videos into our Staff Resource Center, which is hosted by Google Sites. Review collected by and hosted on G2.com.
I would love a few more options for background slide design. I'd love to be able to -- for example -- change the color of certain text within the same text box without modifying the rest of the text. Review collected by and hosted on G2.com.
I love the creative capability of the platform, its simple and efficient ergonomics for generating uploading an image and creating an avatar; creating your own avatar quickly from a simple webcam and using your voice on other avatars. I also like the great ease of making videos and finally the translation of texts and videos thanks to integrated ChatGPT!
The customer support is always very responsive. Review collected by and hosted on G2.com.
I did not like that the AI image creation feature was removed, and I also did not appreciate some startup bugs, particularly issues with resizing videos to full screen and the unavailability of videos in the integrated media library. Similarly, finding music in the media library is not easy without categorization. The customer support is responsive but not always relevant. Review collected by and hosted on G2.com.