--- title: Heybase Reviews meta\_title: 'Heybase Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 36 reviews by the users' company size, role or industry to find out how Heybase works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 36 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- ### Heybase Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users report **poor customer support** with long response times, leading to frustration and unresolved issues. [(1 mentions)](https://www.g2.com/products/heybase/reviews?filters%5Bsentiment_snippet%5D=2006426&qs=pros-and-cons#reviews) Users love the **clean interface and friendly support** of Heybase, enabling a seamless experience for selling services. [(1 mentions)](https://www.g2.com/products/heybase/reviews?filters%5Bsentiment_snippet%5D=1707140&qs=pros-and-cons#reviews) Users value the **efficiency** of Heybase, finding it a seamless way to connect with potential clients. [(1 mentions)](https://www.g2.com/products/heybase/reviews?filters%5Bsentiment_snippet%5D=1983005&qs=pros-and-cons#reviews) Users value the **flexibility** of Heybase, which enhances their ability to market and offer services effectively. [(1 mentions)](https://www.g2.com/products/heybase/reviews?filters%5Bsentiment_snippet%5D=1982993&qs=pros-and-cons#reviews) Users appreciate the **sales optimization** capabilities of Heybase, enhancing their ability to attract potential clients effectively. [(1 mentions)](https://www.g2.com/products/heybase/reviews?filters%5Bsentiment_snippet%5D=1983003&qs=pros-and-cons#reviews) Users experience **poor customer support** with Heybase, facing long response times and unresolved product issues. [(2 mentions)](https://www.g2.com/products/heybase/reviews?filters%5Bsentiment_snippet%5D=1707053&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Heybase ##### 1. Customer Support Users report **poor customer support** with long response times, leading to frustration and unresolved issues. [ See 1 mentions ](https://www.g2.com/products/heybase/reviews?filters%5Bsentiment_snippet%5D=2006426&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "no support and product doesnt work, gives us a lot of trouble. We can't recommend it at all!" What do you like about Heybase? nothing, they have a very bad customer support, no replies for weeks ##### 2. Ease of Use Users love the **clean interface and friendly support** of Heybase, enabling a seamless experience for selling services. [ See 1 mentions ](https://www.g2.com/products/heybase/reviews?filters%5Bsentiment_snippet%5D=1707140&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.5/5 "It works half of the time" What do you like about Heybase? HeyBase introduced me to a new and better way to sell and offer my services to potential future clients. The platform is clean and easy to use, and ##### 3. Efficiency Users value the **efficiency** of Heybase, finding it a seamless way to connect with potential clients. [ See 1 mentions ](https://www.g2.com/products/heybase/reviews?filters%5Bsentiment_snippet%5D=1983005&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.5/5 "It works half of the time" What do you like about Heybase? HeyBase introduced me to a new and better way to sell and offer my services to potential future clients. The platform is clean and easy to use, and ##### 4. Flexibility Users value the **flexibility** of Heybase, which enhances their ability to market and offer services effectively. [ See 1 mentions ](https://www.g2.com/products/heybase/reviews?filters%5Bsentiment_snippet%5D=1982993&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.5/5 "It works half of the time" What do you like about Heybase? HeyBase introduced me to a new and better way to sell and offer my services to potential future clients. The platform is clean and easy to use, and ##### 5. Sales Optimization Users appreciate the **sales optimization** capabilities of Heybase, enhancing their ability to attract potential clients effectively. [ See 1 mentions ](https://www.g2.com/products/heybase/reviews?filters%5Bsentiment_snippet%5D=1983003&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.5/5 "It works half of the time" What do you like about Heybase? HeyBase introduced me to a new and better way to sell and offer my services to potential future clients. The platform is clean and easy to use, and ### Top Cons or Disadvantages of Heybase ##### 1. Poor Customer Support Users experience **poor customer support** with Heybase, facing long response times and unresolved product issues. [ See 2 mentions ](https://www.g2.com/products/heybase/reviews?filters%5Bsentiment_snippet%5D=1707053&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "no support and product doesnt work, gives us a lot of trouble. We can't recommend it at all!" What do you dislike about Heybase? the support team and the non functioning of the product ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.5/5 "It works half of the time" What do you dislike about Heybase? It has a lot of bugs. The customer service replies every 3 months. ## Top-Rated Alternatives [ ![trumpet](https://images.g2crowd.com/uploads/product/hd_favicon/70ae5701fc6d0ee7b1341cc6ab83fa78/trumpet.svg "trumpet") trumpet 4.7/5(1,343) ](https://www.g2.com/products/trumpet/reviews) [ ![Aligned](https://images.g2crowd.com/uploads/product/hd_favicon/3ae3659db38ccbbafaea4cbdf006ded2/teamaligned.svg "Aligned") Aligned 4.6/5(1,313) ](https://www.g2.com/products/teamaligned/reviews) [ ![GetAccept](https://images.g2crowd.com/uploads/product/hd_favicon/e6889f440c0cb205dbd1ef1d76a18c56/getaccept.svg "GetAccept") GetAccept 4.6/5(1,267) ](https://www.g2.com/products/getaccept/reviews) [ View All Alternatives ](https://www.g2.com/products/heybase/competitors/alternatives) ![Digvijay J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Digvijay J.") DJ Digvijay J. Wills & Estate Planning Consultant Small-Business (50 or fewer emp.) 11/26/2022 "fantastic software for sales people" 5/5 What do you like best about Heybase? Fantastic Software...its helping us to work way less to pitch our services to our potential clients...you can automate your whole sales presentation process through this software Review collected by and hosted on G2.com. What do you dislike about Heybase? Nothing as such...so far we are very happy with everything Review collected by and hosted on G2.com. What problems is Heybase solving and how is that benefiting you? It helps to automate the repetitive sales presentation process Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Arkady F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arkady F.") AF Arkady F. Attorney Mid-Market (51-1000 emp.) 11/23/2022 "Excellent software" 5/5 What do you like best about Heybase? Amazing software Easy to use. Great UI. Affordable. I like it. We need the ability to showcase documents , videos and then to have potential new clients sign a contract. All that is here for a low price. Also we would love to add fillable forms to obtain client information for our professional services business. Seems like a winner here. Excited to dive in deeper Review collected by and hosted on G2.com. What do you dislike about Heybase? nothing yet just started using but so far looks good Review collected by and hosted on G2.com. What problems is Heybase solving and how is that benefiting you? Digital signatures from new clients Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Steve S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve S.") SS Steve S. Director Small-Business (50 or fewer emp.) 11/25/2022 "Very good platform - easy to use and professional looking" 4.5/5 What do you like best about Heybase? Simplicity and professional look. Support is also very quick and responsive Review collected by and hosted on G2.com. What do you dislike about Heybase? None really. I had a problem signing in after purchase, but Karan and the team responded quickly and fixed the problem Review collected by and hosted on G2.com. What problems is Heybase solving and how is that benefiting you? Getting professional looking proposals to clients Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Small-Business (50 or fewer emp.) 11/23/2022 "YEP!" 5/5 What do you like best about Heybase? Clean interface, easy to use, great idea in general. BUT... Bigger deal: I asked about a missing feature. Was told it was coming on X day. And it arrived on X day. VERY good customer service. I refund 90% of deals on here.... the is one is a keeper! Review collected by and hosted on G2.com. What do you dislike about Heybase? No complaints here (seriously). Very rare software that does everything and more you ask of it Review collected by and hosted on G2.com. What problems is Heybase solving and how is that benefiting you? helps with b2b sales Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Ian H. G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ian H. G.") IG Ian H. G. Consultant Small-Business (50 or fewer emp.) 11/21/2022 "Intuitive, to the point." 4.5/5 What do you like best about Heybase? We know that the best has yet to come with this app. Its solid structure and intuitive UI makes it one of our great discoveries this month. Congrats Heybase and keep up developing :) Review collected by and hosted on G2.com. What do you dislike about Heybase? lacks a bit of customization and integration. Review collected by and hosted on G2.com. What problems is Heybase solving and how is that benefiting you? one stop shop Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 11/23/2022 "Good value for money" 4.5/5 What do you like best about Heybase? Easy to use and navigate. Integrations. Cool interface. User management. Review collected by and hosted on G2.com. What do you dislike about Heybase? Text edition limitations. Needs more integrations. Review collected by and hosted on G2.com. What problems is Heybase solving and how is that benefiting you? Shortening sales cycle (sales). Building knowledge base (customer success). Review collected by and hosted on G2.com. 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