--- title: Heybase Reviews meta\_title: 'Heybase Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 36 reviews by the users' company size, role or industry to find out how Heybase works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 36 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- ### Heybase Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users report **poor customer support** with long response times, leading to frustration and unresolved issues. [(1 mentions)](https://www.g2.com/products/heybase/reviews?filters%5Bsentiment_snippet%5D=2006426&qs=pros-and-cons#reviews) Users love the **clean interface and friendly support** of Heybase, enabling a seamless experience for selling services. [(1 mentions)](https://www.g2.com/products/heybase/reviews?filters%5Bsentiment_snippet%5D=1707140&qs=pros-and-cons#reviews) Users value the **efficiency** of Heybase, finding it a seamless way to connect with potential clients. [(1 mentions)](https://www.g2.com/products/heybase/reviews?filters%5Bsentiment_snippet%5D=1983005&qs=pros-and-cons#reviews) Users value the **flexibility** of Heybase, which enhances their ability to market and offer services effectively. [(1 mentions)](https://www.g2.com/products/heybase/reviews?filters%5Bsentiment_snippet%5D=1982993&qs=pros-and-cons#reviews) Users appreciate the **sales optimization** capabilities of Heybase, enhancing their ability to attract potential clients effectively. [(1 mentions)](https://www.g2.com/products/heybase/reviews?filters%5Bsentiment_snippet%5D=1983003&qs=pros-and-cons#reviews) Users experience **poor customer support** with Heybase, facing long response times and unresolved product issues. [(2 mentions)](https://www.g2.com/products/heybase/reviews?filters%5Bsentiment_snippet%5D=1707053&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Heybase ##### 1. Customer Support Users report **poor customer support** with long response times, leading to frustration and unresolved issues. [ See 1 mentions ](https://www.g2.com/products/heybase/reviews?filters%5Bsentiment_snippet%5D=2006426&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "no support and product doesnt work, gives us a lot of trouble. We can't recommend it at all!" What do you like about Heybase? nothing, they have a very bad customer support, no replies for weeks ##### 2. Ease of Use Users love the **clean interface and friendly support** of Heybase, enabling a seamless experience for selling services. [ See 1 mentions ](https://www.g2.com/products/heybase/reviews?filters%5Bsentiment_snippet%5D=1707140&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.5/5 "It works half of the time" What do you like about Heybase? HeyBase introduced me to a new and better way to sell and offer my services to potential future clients. The platform is clean and easy to use, and ##### 3. Efficiency Users value the **efficiency** of Heybase, finding it a seamless way to connect with potential clients. [ See 1 mentions ](https://www.g2.com/products/heybase/reviews?filters%5Bsentiment_snippet%5D=1983005&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.5/5 "It works half of the time" What do you like about Heybase? HeyBase introduced me to a new and better way to sell and offer my services to potential future clients. The platform is clean and easy to use, and ##### 4. Flexibility Users value the **flexibility** of Heybase, which enhances their ability to market and offer services effectively. [ See 1 mentions ](https://www.g2.com/products/heybase/reviews?filters%5Bsentiment_snippet%5D=1982993&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.5/5 "It works half of the time" What do you like about Heybase? HeyBase introduced me to a new and better way to sell and offer my services to potential future clients. The platform is clean and easy to use, and ##### 5. Sales Optimization Users appreciate the **sales optimization** capabilities of Heybase, enhancing their ability to attract potential clients effectively. [ See 1 mentions ](https://www.g2.com/products/heybase/reviews?filters%5Bsentiment_snippet%5D=1983003&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.5/5 "It works half of the time" What do you like about Heybase? HeyBase introduced me to a new and better way to sell and offer my services to potential future clients. The platform is clean and easy to use, and ### Top Cons or Disadvantages of Heybase ##### 1. Poor Customer Support Users experience **poor customer support** with Heybase, facing long response times and unresolved product issues. [ See 2 mentions ](https://www.g2.com/products/heybase/reviews?filters%5Bsentiment_snippet%5D=1707053&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 0.0/5 "no support and product doesnt work, gives us a lot of trouble. We can't recommend it at all!" What do you dislike about Heybase? the support team and the non functioning of the product ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 2.5/5 "It works half of the time" What do you dislike about Heybase? It has a lot of bugs. The customer service replies every 3 months. ## Top-Rated Alternatives [ ![trumpet](https://images.g2crowd.com/uploads/product/hd_favicon/70ae5701fc6d0ee7b1341cc6ab83fa78/trumpet.svg "trumpet") trumpet 4.7/5(1,343) ](https://www.g2.com/products/trumpet/reviews) [ ![Aligned](https://images.g2crowd.com/uploads/product/hd_favicon/3ae3659db38ccbbafaea4cbdf006ded2/teamaligned.svg "Aligned") Aligned 4.6/5(1,313) ](https://www.g2.com/products/teamaligned/reviews) [ ![GetAccept](https://images.g2crowd.com/uploads/product/hd_favicon/e6889f440c0cb205dbd1ef1d76a18c56/getaccept.svg "GetAccept") GetAccept 4.6/5(1,267) ](https://www.g2.com/products/getaccept/reviews) [ View All Alternatives ](https://www.g2.com/products/heybase/competitors/alternatives) ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 11/29/2022 "Never been easier to build customized deals room for personalized chat with clients" 4.5/5 What do you like best about Heybase? I like that the editor is a drag-n-drop. It's as easy as building a Website using Elementor. Straightforward and intuitive I believe it's what most business owners today will need. Gets the job done without a steep learning curve. Review collected by and hosted on G2.com. What do you dislike about Heybase? The setup of custom domain was a slight hassle if I were to compare it with other softwares reason being there are several records you need to enter onto your DNS unlike other softwares which only uses a CNAME record and a point-to-value to get the job done. But this is not a big problem because the support team @ heybase is extremely helpful and always ready to extend help. I got the problem fixed quickly. Review collected by and hosted on G2.com. What problems is Heybase solving and how is that benefiting you? Customized deals room for different prospects. Especially helpful for me as I'm offering tailored services and contracts to my clients. Fast to get every message delivered clearly which I really appreciate. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Shoan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shoan S.") SS Shoan S. Data Architect Marketing and Advertising Small-Business (50 or fewer emp.) 11/21/2022 "Super Excited about this Sales Tool" 5/5 What do you like best about Heybase? I like the formula and sales process they use for selling. Welcome, video, pitchdeck and chat. All of these in one package is something that makes everything easier for my sales team and executives. Review collected by and hosted on G2.com. What do you dislike about Heybase? I would like for it to have more integration opportunities. Review collected by and hosted on G2.com. What problems is Heybase solving and how is that benefiting you? They are solving the integration issues and making everything easier for people like me. Review collected by and hosted on G2.com. Show More 11/21/2023 Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 11/29/2022 "Really clean new software" 4/5 What do you like best about Heybase? It's easier to use for both the client and the agency compared to Get Accept. That's not to mention, it is much better looking. Review collected by and hosted on G2.com. What do you dislike about Heybase? There are very few template options, and the mobile menu should have a close menu button somewhere. Other than that, it seems very easy to use. Review collected by and hosted on G2.com. What problems is Heybase solving and how is that benefiting you? Heybase is helping me gain more leverage in the post-sales call conversation. Before Heybase, I had limited control over how the team looked at my PowerPoint proposals. Now, I can make sure all decision-makers are privy to the same information as the team on the sales call. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CB Cameron B. Managing Partner Small-Business (50 or fewer emp.) 11/24/2022 "Really smart tool!" 5/5 What do you like best about Heybase? Ease with which it is to create custom bases for clients/prospects. The custom domain feature is amazing too. It makes our clients feel like we put tons of eefort into their experience with us Review collected by and hosted on G2.com. What do you dislike about Heybase? Haven't encountered something I don't like as yet. Review collected by and hosted on G2.com. What problems is Heybase solving and how is that benefiting you? Custom sales rooms with incredible speed and customisation, we use some bases as a portal for our client projects too! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 11/22/2022 "A must-have for your Sales Process!" 5/5 What do you like best about Heybase? Heybase helps marketers improve their overall sales process by making it more streamlined, refined, professional, engaging, organised, and better-looking! Everything is in one place! No more jumping from different platforms! Review collected by and hosted on G2.com. What do you dislike about Heybase? Not exactly a dislike, but Heybase could have more templates under different categories or industries. But I'm sure they are already working on it, and more templates will arrive soon. Review collected by and hosted on G2.com. What problems is Heybase solving and how is that benefiting you? Heybase efficiently solves the chaos of a digital sales process. Plus, the bonus of making it look more professional, pleasing, and engaging to our prospects is the cherry on top! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic PJ Peter J. Founder | CEO Small-Business (50 or fewer emp.) 12/6/2022 "Great Presentation Software" 5/5 What do you like best about Heybase? I like Heybase's simplicity and flexibility. Review collected by and hosted on G2.com. What do you dislike about Heybase? None at the moment, but I would like to see more varieties for modules and elements that can be incorporated in the slides. Review collected by and hosted on G2.com. What problems is Heybase solving and how is that benefiting you? Virtual presentation. Presenting online with MS PPT and Google slides can be limiting at times. Heybase adds flexibility. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Steve P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve P.") SP Steve P. CEO Small-Business (50 or fewer emp.) 12/19/2022 "Shows promise and progress" 2.5/5 What do you like best about Heybase? Simple UX - it's not trying to do much, and almost nails what it tries to do Review collected by and hosted on G2.com. What do you dislike about Heybase? Simplistic UX - lots missing to make it an enjoyable experience Review collected by and hosted on G2.com. What problems is Heybase solving and how is that benefiting you? It's a nice personal space for client presentation on the customer journey Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JH Justin H. Creative Director Small-Business (50 or fewer emp.) 11/9/2022 "Great embedding feature" 5/5 What do you like best about Heybase? I love the embed feature, it makes it possible to pull in outside content. Review collected by and hosted on G2.com. What do you dislike about Heybase? I think the design needs to be a bit softer, the hard lines with high contrast draws too much attention to the interface. Review collected by and hosted on G2.com. What problems is Heybase solving and how is that benefiting you? I'm able to produce proposals a lot faster than I used to. This can turn into a faster sales process. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Keeshan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keeshan S.") KS Keeshan S. Principal CEO Transportation/Trucking/Railroad Small-Business (50 or fewer emp.) 11/21/2022 "Great Product!" 5/5 What do you like best about Heybase? This is an all-in-one solution for a pitch deck and presentation platform. The best thing that I have come across. Review collected by and hosted on G2.com. What do you dislike about Heybase? There is no way to turn off the second logo option. Review collected by and hosted on G2.com. What problems is Heybase solving and how is that benefiting you? Providing multiple sources of information to a potential client in one place. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mark C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark C.") MC Mark C. MD Small-Business (50 or fewer emp.) 11/27/2022 "Amazing and saves time" 4/5 What do you like best about Heybase? This software has made pitching to clients so much easier. Clients love it because the pressure isn't on them as much and they can take their time. Review collected by and hosted on G2.com. What do you dislike about Heybase? I would like it to have more integrations and better responsiveness for mobile Review collected by and hosted on G2.com. What problems is Heybase solving and how is that benefiting you? Getting more insight in sales Review collected by and hosted on G2.com. 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