Swathi S.
SS
Swathi S.
Data Engineer
Mid-Market (51-1000 emp.)
"Empowered Our Data Pipeline with Outstanding Support"
4.5/5
What do you like best about Hevo Data?

I like Hevo Data's good customer support, which is available any time and was particularly helpful since Hevo was new to us. The guidance from the Hevo team made the initial setup very easy. I also appreciate the feature that allows us to try out our own coding in the background for pipelines. Overall, I find Hevo Data to be a good tool. Review collected by and hosted on G2.com.

What do you dislike about Hevo Data?

When there are new accounts created in Twilio, even though these accounts appear in the account table structure, the pipeline for each account needs to be added manually. This is because of a secret key issue in Twilio. I think there should be a way in the background to improve the code to make it dynamic. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Easy Pipeline Setup, Great Performance, and Outstanding Hevo Support"
4.5/5
What do you like best about Hevo Data?

Pipelines are very easy to set up and configure, and we have many platforms available right from the start. Ad platforms like Google Ads and Meta can be a pain to maintain, so with Hevo we can rely on their continuous support instead. Speaking of support, we’ve had only great experiences—not just with chat support, but also with second- and third-level support.

Performance is great and usually reflects the data freshness provided by the connected platform. Review collected by and hosted on G2.com.

What do you dislike about Hevo Data?

Pricing is okay overall, but on-demand events can be costly, and depending on your workload, it can get expensive. That said, depending on the platforms you have connected, it still feels very much worth it when you compare the cost of manually maintaining API connectors versus just using Hevo. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Hevo makes making data pipelines a breeze"
4/5
What do you like best about Hevo Data?

Hevo has been really helpful in streamlining the process of creating data pipelines to the point that developers can easily stand up their own replication pipelines for their services without additional intervention needed from data engineers.

There's a wide variety of supported data sources and destinations like RDS and Snowflake which is what we use in our tech stack. Setup is really simple and live chat support is very responsive in the rare instances where further assistance is needed. We have all kinds of different use cases that are surprisingly supported, such as even a Google drive spreadsheet which enables data needs from even non-technical teammates. Review collected by and hosted on G2.com.

What do you dislike about Hevo Data?

I think the simplicity comes at a cost of flexibility in terms of certain options that leave a bit to be desired. For example, API-based polling options are quite rigid when one expects that to be a little more free-form given the open-endedness of supporting a vague set of requirements there.

Another poor experience is if things really are not going well an often suggested solution is to run a whole new historical load which can take a very long time to resolve for large data sets. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Hevo: Affordable, Integration-Rich, and Consistently Reliable"
4/5
What do you like best about Hevo Data?

Hevo has tons of available integrations and connectors out of the box and does a pretty good job with REST API connectors. It is also by far the cheapest on the market, especially for small and medium businesses. It's generally easy to use and navigate, although a recent change did degrade this experience, the destination no longer has our custom names, it is just the name of the connector. I'm sure this is something that will change as feedback comes through. It does perform consistently and rarely errors on its own and does send good alerts when users or external platforms cause errors. Review collected by and hosted on G2.com.

What do you dislike about Hevo Data?

Support is a bit lacking, especially now that there is an AI layer. Internally we kind of use their support as a rubber duck to talk through the problem but usually have to solve problems ourselves. They have decent docs so this is not a big problem. The other thing that could use improvement is the python-based transformation layer, they've told us the way they execute doesn't allow us to get good error messages. Review collected by and hosted on G2.com.

Fernand R.
FR
Fernand R.
Business Intelligence Engineer
Mid-Market (51-1000 emp.)
"Seamless MongoDB to BigQuery Integration with Exceptional Support"
4/5
What do you like best about Hevo Data?

I really appreciate the customer service from Hevo Data. Setting up the pipeline is really easy, which makes the process straightforward. Whenever there's trouble, the customer service is there to help. Hevo Data is also smart enough to replicate complex nested data structures from MongoDB in a good way to BigQuery. The initial setup process is quite simple because you just need to whitelist Hevo Data on your side, input credentials, and specify what to replicate and how often, and then Hevo Data handles the rest. It's really well made. Review collected by and hosted on G2.com.

What do you dislike about Hevo Data?

I can't identify something which could be better at Hevo Data, to be honest. Maybe a clearer billing. Also, maybe better orchestration possibilities, especially with DBT, but I heard they are working on it. Review collected by and hosted on G2.com.

Nikhil K.
NK
Nikhil K.
Business Analyst
Mid-Market (51-1000 emp.)
"Powerful Automated Pipeline with Flexible Selection, Smooth Integrations, and Fast Support"
5/5
What do you like best about Hevo Data?

Experienced a powerful automated pipeline that offers flexible object selection, effectively cutting costs.

Enjoy a user-friendly interface paired with quick and reliable support to enhance your productivity.

Integrations are simple and easy to identify the required objects and pipeline.

I can monitor the performance without lag. Review collected by and hosted on G2.com.

What do you dislike about Hevo Data?

A video tutorial would be helpful for any new user rather than reading documents.

Also, if Hevo could ingest a materialized view to BigQuery, it would be helpful. Review collected by and hosted on G2.com.

Verified User in Translation and Localization
UT
Verified User in Translation and Localization
Mid-Market (51-1000 emp.)
"Efficient Data Integration, Needs Better Testing"
3.5/5
What do you like best about Hevo Data?

I use Hevo Data for ingesting data from various tools to Snowflake, it makes my work so easier by being an easy way to connect to a data source without too much engineering effort. I appreciate that most of the time, it's plug and play, so analysts like me can handle most tasks without having to reach out to the engineering team. I think it's easy to use, and I enjoy that there are many connectors available. The support team is pretty responsive, which I find helpful, even if it sometimes takes a bit longer to resolve technical issues. Review collected by and hosted on G2.com.

What do you dislike about Hevo Data?

There are many connectors, which is great, but I think sometimes they are released too fast without proper testing. I raised a few bug tickets, which have for the most part been resolved. However, I think more development time is sometimes needed before releasing the connectors. Review collected by and hosted on G2.com.

Vasiliy S.
VS
Vasiliy S.
VP Engineering
Mid-Market (51-1000 emp.)
"Stable, reliable product with a responsive team and reasonable pricing"
4/5
What do you like best about Hevo Data?

The team is very responsive, product is stable, price is reasonable. Review collected by and hosted on G2.com.

What do you dislike about Hevo Data?

Limited amount of integrations, some of them are listed as supported but in fact are very limited. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Intuitive UX, Seamless Ingestion, Rock-Solid High-Volume Performance & Smart Support"
5/5
What do you like best about Hevo Data?

Overall, the UX is intuitive, and setting up a new ingestion source is extremely easy. I observed no noticeable performance differences in highly scheduled pipelines or when processing high-volume sources. The support system clearly distinguishes queries the chat agent can handle from those that require escalation to a specialist. Review collected by and hosted on G2.com.

What do you dislike about Hevo Data?

Missing ClickHouse as a destination , debugging ingestion failures at times is cumbersome and requires a support agent. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Fast, Helpful Support with an Easy-to-Use UI and Solid Performance"
4.5/5
What do you like best about Hevo Data?

The best thing about Hevo is the fast and helpful customer service. The UI is easy to use and performance is never an issue. Pricing is good compared to other tools as well. Review collected by and hosted on G2.com.

What do you dislike about Hevo Data?

Wish there was a way to modify the pipelines after creations on most of the sources Review collected by and hosted on G2.com.