As a Presales professional of 15+ years, I've always understood the value & impact that the Presales function has on the Sales cycle but a large majority of the tools / platforms in the market are focused on Sales, Sales Ops, and Sales Enablement. Nothing for Presales. Enter Hero by Vivun.
I was promoted to build out the Presales function at the beginning of 2019 when we had 3 Sales Engineers (me included). We had ambitious revenue goals in 2019 and I knew we needed a team 3-4x the size ..... but I had zero data to support this need. I came across Vivun through LinkedIn and engaged with the founders and moved to get it implemented ASAP. We started with activity tracking out of the gate, which ties to accounts & opportunities in SFDC. Within the first 60 days, I already had the data & proof that we needed a much tighter AE to SE ratio and was able to clearly paint this picture due to the data captured in Hero by Vivun. Fast forward 1 year later and the team is roughly 15 and we have a clear picture on how exactly the Presales function affects deals --- everything from average POC time (# of hours invested), POC success rate (75%+), avg number of demos per successful sales cycle, AEs with the most Presales support (good & bad), and about 10 other key metrics I track.
But that's just 1 component of the Vivun platform. Where it gets REALLY powerful is when you start implementing the Opportunity / Product Gaps functionality and the Presales "Hero Score" which gives the Presales "view" of an Opportunity. The Opportunity gaps functionality gives your Product team a CLEAR picture of what product gaps the market wants and clearly quantifies it ($$ amount) because again, it's fully integrated with SFDC.
As you can see, I'm a huge fan of Hero by Vivun. It's literally changed the Presales function & arms me with clear data to have productive conversations with my Executive team.
If you're in Presales and not using Hero by Vivun, you're flying blind. Review collected by and hosted on G2.com.