[ Helpwise Reviews ](https://www.g2.com/products/helpwise/reviews) [ Helpwise Reviews ](https://www.g2.com/products/helpwise/reviews) # Helpwise Pricing Overview [Editedit](https://my.g2.com/helpwise/pricings) Free Trial ## Helpwise Pricing Key Insights Last updated on Apr 30, 2026 * * * Helpwise offers **4 pricing editions** , starting at **$12**. Helpwise pricing tiers are designed to support different usage levels and team sizes. Helpwise also offers a **free trial**. Higher-tier plans are available via direct consultation with the vendor. Compare the Helpwise pricing table below to figure out the best fit for your needs. * * * Standard — $12 / 1 User Per Month Premium — $23 / 1 User Per Month Advanced — $39 / 1 User Per Month Enterprise — Contact Us Rated 4.6 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Standard $12.00 1 User Per Month - 5 Shared Inboxes (Email & Facebook Only) - Minimum 2, Maximum 10 users - 3 Automation Rules - 10 Saved Replies - Standard Integrations - Auto Assignment (Rule Based) - 1 Hosted Help Center - Standard Analytics - 1 Personal Email inbox per user - Standard Integrations - Collaboration Features Show More Premium $23.00 1 User Per Month - All Standard Features + - 10 Shared Inboxes (Email, SMS, WhatsApp, Live Chat & Social Media) - Minimum 2 users - 25 Automation Rules - Unlimited Saved Replies - Auto Assignment (Load Balancing) - Chatbot, Calling and Twitter add-ons - Advanced Analytics - All Integrations - CSAT Show More Advanced $39.00 1 User Per Month - All Premium Features + - Unlimited Shared Inboxes (Email, SMS, WhatsApp, Live Chat & Social\*) - Minimum 3 users - Auto Assignment (Load Balancing) - 30 Shared Inboxes - Unlimited Automation Rules - SLA Rules - Free chatbot and calling - AI Auto Prioritization - Custom Views - Priority support - SSO Show More Enterprise Contact Us - All Advanced Features + - Unlimited Shared Inboxes - Unlimited Automation Rules - Custom Integrations - Team Onboarding & Training - SSO/SAML & Audit Logs - Dedicated Account Manager Show More Pricing starts at only $12/user/month. Pricing information for Helpwise is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Helpwise must be conducted with the seller. We’re running a 7-day free trial offer so if you’d like to try out Helpwise for free, go ahead and signup on helpwise.io/signup Pricing information was last updated on October 09, 2024 Show More ## Helpwise Pricing FAQs Generated using AI Is Helpwise free, or does it offer a free trial? Helpwise does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. How much does Helpwise cost in 2026? According to G2 data, Helpwise pricing in 2026 starts at $12.00 and can reach $39.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Saas Labs's official pricing page for the most current details. Who is Helpwise pricing best suited for? Helpwise's pricing is best suited for small businesses and growing teams, as the overwhelming majority of G2 reviewers come from companies with 50 or fewer employees across industries like IT, marketing, e-commerce, consulting, and professional services. The Standard tier at $12/month fits very small teams needing basic shared email management, while the Premium tier at $23/month suits small businesses requiring multichannel support across WhatsApp, SMS, and live chat. G2 reviewers from mid-market companies in software and healthcare also find value in Helpwise's higher tiers for managing multiple brands or inboxes. Agencies and multi-brand organizations particularly benefit from the Advanced and Enterprise tiers. What are the key differences between the free and paid versions of Helpwise? Helpwise does not offer a permanent free tier but provides a free trial for evaluation. Helpwise's paid plans begin at $12/month for the Standard tier, which includes up to 5 shared inboxes limited to email and Facebook, a maximum of 10 users, 3 automation rules, and standard integrations. Helpwise's higher tiers unlock additional channels like SMS, WhatsApp, and live chat, more automation rules, advanced analytics, CSAT, and load-balancing assignment. The Advanced plan at $39/month adds unlimited automation, SLA rules, AI prioritization, SSO, and a free chatbot. Enterprise pricing requires contacting Helpwise directly and includes custom integrations, dedicated onboarding, and SAML support. Is Helpwise considered good value for its pricing? G2 reviewers widely regard Helpwise as strong value for its pricing. Multiple reviewers explicitly mention switching from more expensive alternatives like Zendesk, Help Scout, and Intercom, citing comparable or superior features at a lower cost. G2 users in small business segments frequently highlight the affordable pricing as a key reason for choosing Helpwise, with one reviewer noting it offers an excellent performance-to-features-to-price ratio. The $12/month Standard tier is praised by small teams for covering core shared inbox needs. Occasional concerns include bugs and a less polished mobile app, but reviewers consistently indicate these are outweighed by the value delivered relative to Helpwise's pricing. ## Top-Rated Alternatives [ ![Front](https://images.g2crowd.com/uploads/product/hd_favicon/1fe01c88159eb52ed7e93d98cdce08a5/front.svg "Front") Front 4.7/5(2,499) ](https://www.g2.com/products/front/reviews) [ ![Help Scout](https://images.g2crowd.com/uploads/product/hd_favicon/0c1172f9215269c879ddfb93247db6eb/help-scout.svg "Help Scout") Help Scout 4.4/5(428) ](https://www.g2.com/products/help-scout/reviews) [ ![Hiver in Gmail](https://images.g2crowd.com/uploads/product/hd_favicon/8c69adc63f75a8bf2fccd3ff0884f94f/hiver-in-gmail.svg "Hiver in Gmail") Hiver in Gmail 4.6/5(1,283) ](https://www.g2.com/products/hiver-in-gmail/reviews) [ View All Alternatives ](https://www.g2.com/products/helpwise/competitors/alternatives) ## Helpwise Alternatives Pricing The following is a quick overview of editions offered by other [Shared Inbox Software](https://www.g2.com/categories/shared-inbox) | ![Front](https://images.g2crowd.com/uploads/product/image/small_square/small_square_51ec513e6ad628878d6541b01b22ba4c/front.png) [Front](https://www.g2.com/products/front/reviews) ##### Starter | $25.001 user/month | Essential capabilities to get started with customer-first service - Shared inbox and ticketing - AI Topics and up to 10 automation rules - Basic analytics - No-code public knowledge base | | ![Help Scout](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b246808fc199896d44a6f0dcabc9bbc/help-scout.png) [Help Scout](https://www.g2.com/products/help-scout/reviews) ##### Free | $0.005 Users Per Month | Limited to 100 contacts per month and 5 users. - Up to 5 users - 1 Inbox - 10 Saved replies - 10 Tags - 1 Docs site - 1 Embeddable support hub - And more [Show More](javascript:void(0);) | | ![Hiver in Gmail](https://images.g2crowd.com/uploads/product/image/small_square/small_square_543df0ee6278656fac002231c4ddf46a/hiver-in-gmail.png) [Hiver in Gmail](https://www.g2.com/products/hiver-in-gmail/reviews) ##### GROWTH | $25.00Per Month | Ideal for small teams to deliver effortless, multi-channel support. - Everything in Free plan and - AI Compose - AI Summarizer - Internal Knowledge Base - Followers and Collision Alerts - Custom Fields - Automatic Assignment - Rule-based Automations - Analytics for Conversations - Integrations (Shopify, Asana, Jira, Monday) [Show More](javascript:void(0);) | Various alternatives pricing & plans Free Trial Pricing information for the above various Helpwise alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. Helpwise Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_51ec513e6ad628878d6541b01b22ba4c/front.png "Product Avatar Image") Front 4.7/5(2,499) [ Compare Now ](https://www.g2.com/compare/front-vs-helpwise) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b246808fc199896d44a6f0dcabc9bbc/help-scout.png "Product Avatar Image") Help Scout 4.4/5(428) [ Compare Now ](https://www.g2.com/compare/help-scout-vs-helpwise) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_543df0ee6278656fac002231c4ddf46a/hiver-in-gmail.png "Product Avatar Image") Hiver in Gmail 4.6/5(1,283) [ Compare Now ](https://www.g2.com/compare/helpwise-vs-hiver-in-gmail) ##### Categories on G2 [ Live Chat ](https://www.g2.com/categories/live-chat)[ Conversational Marketing ](https://www.g2.com/categories/conversational-marketing)[ Customer Self-Service ](https://www.g2.com/categories/customer-self-service) [ Chatbots ](https://www.g2.com/categories/chatbots)[ Help Desk ](https://www.g2.com/categories/help-desk)[ Email Client ](https://www.g2.com/categories/email-client)[ Conversational Support ](https://www.g2.com/categories/conversational-support)[ Social Customer Service ](https://www.g2.com/categories/social-customer-service)[ Digital Customer Service Platforms ](https://www.g2.com/categories/digital-customer-service-platforms)[ Customer Communications Management ](https://www.g2.com/categories/customer-communications-management)[ Shared Inbox ](https://www.g2.com/categories/shared-inbox) Show More ##### Explore More [ What is the most scalable nonprofit CRM for large fundraising teams? ](https://www.g2.com/discussions/what-is-the-most-scalable-nonprofit-crm-for-large-fundraising-teams)[ Last In, First Out (LIFO) ](https://www.g2.com/glossary/lifo-definition)[ Which vendor provides AI-powered slide design tools? ](https://www.g2.com/discussions/which-vendor-provides-ai-powered-slide-design-tools) [ What Salesforce document generation app has the cleanest templates and easiest setup for a sales team that wants professional-looking output without design skills? ](https://www.g2.com/discussions/what-salesforce-document-generation-app-has-the-cleanest-templates-and-easiest-setup-for-a-sales-team-that-wants-professional-looking-output-without-design-skills)[ What vendor offers the most scalable listing management solution? ](https://www.g2.com/discussions/what-vendor-offers-the-most-scalable-listing-management-solution)[ Pros and Cons Details ](https://www.g2.com/products/helpwise/reviews?qs=pros-and-cons) Show More [ What is the most scalable nonprofit CRM for large fundraising teams? ](https://www.g2.com/discussions/what-is-the-most-scalable-nonprofit-crm-for-large-fundraising-teams)[ Last In, First Out (LIFO) ](https://www.g2.com/glossary/lifo-definition)[ Which vendor provides AI-powered slide design tools? ](https://www.g2.com/discussions/which-vendor-provides-ai-powered-slide-design-tools) [ What Salesforce document generation app has the cleanest templates and easiest setup for a sales team that wants professional-looking output without design skills? ](https://www.g2.com/discussions/what-salesforce-document-generation-app-has-the-cleanest-templates-and-easiest-setup-for-a-sales-team-that-wants-professional-looking-output-without-design-skills)[ What vendor offers the most scalable listing management solution? ](https://www.g2.com/discussions/what-vendor-offers-the-most-scalable-listing-management-solution)[ Pros and Cons Details ](https://www.g2.com/products/helpwise/reviews?qs=pros-and-cons)