NC
Neal C.
Small-Business (50 or fewer emp.)
"Helpsmith is full-featured and very reasonably priced"
5/5
What do you like best about HelpSmith?

The program has more features than I would possibly expect at this price point and gets more every release. Very good quality also. Review collected by and hosted on G2.com.

What do you dislike about HelpSmith?

I cannot think of anything to criticize. Its important that we realize that other programs are so expensi ve they are assuming you do not care about value. Review collected by and hosted on G2.com.

BH
Buz H.
Mid-Market (51-1000 emp.)
"HelpSmith for Access help documentation"
4.5/5
What do you like best about HelpSmith?

I have found HelpSmith to be a very user friendly application for developing documentation for programs I have been writing. Everything from managing text to illustrations is very straightforward and robust. It also offers a wide verity of compiled outputs from HTML to PDF and Word. I like the ability to create templates to save time when creating multiple documents. I have tried other help file products and this has been the best that I have found. Review collected by and hosted on G2.com.

What do you dislike about HelpSmith?

I haven't really found anything that I dislike. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great product and easy to use"
4.5/5
What do you like best about HelpSmith?

The best feature of the product is that it is easy to use. I became proficient with it in less than an hour. I was able to start authoring our help the same day. Review collected by and hosted on G2.com.

What do you dislike about HelpSmith?

Not much, it seams to have all the features that we need. Review collected by and hosted on G2.com.

Verified User in Program Development
UP
Verified User in Program Development
Small-Business (50 or fewer emp.)
"Complete and easy to use"
5/5
What do you like best about HelpSmith?

I like the possibility to generate several document types (chm, pdf, etc) from a single file. Review collected by and hosted on G2.com.

What do you dislike about HelpSmith?

I would have liked to have syntax highlighting but I believe this feature will be present in the new version. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Help system for taxpayers"
5/5
What do you like best about HelpSmith?

I've been using HelpSmith since 2015. most of all I use Webhelp compilation for guide to the tax code Review collected by and hosted on G2.com.

What do you dislike about HelpSmith?

Not have Georgian menu, but works with Georgian fonts well Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Easy to Use"
4.5/5
What do you like best about HelpSmith?

I really like the flexibility of HelpSmith. It allows me to build my help menu the way I want it, and the multiple templates make it easy to keep consistency and professionalism throughout. Review collected by and hosted on G2.com.

What do you dislike about HelpSmith?

There's not really anything I dislike about it. Review collected by and hosted on G2.com.