1. [Home](https://www.g2.com/)
2. ...
3. [AI Chatbots Software](https://www.g2.com/categories/ai-chatbots)
4. [Helpmate Discussions](https://www.g2.com/products/helpmate/discuss)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_001593ab56d623e402b7db8ff65b5586/helpmate.png "Product Avatar Image")
](/products/helpmate/reviews)

[

Helpmate

](/products/helpmate/reviews)

(1)5.0/5

Helpmate is an AI chatbot for WooCommerce and WordPress designed to simplify customer support and boost store efficiency. Instead of juggling multiple plugins, Helpmate brings everything into one smart, conversational system — helping customers track orders, find products, recover carts, and even get personalized coupon offers directly in chat. It’s not just another WooCommerce chatbot; it’s your 24/7 virtual assistant that understands your customers like a real team member would. Built specifically for WordPress, Helpmate integrates seamlessly, requires no coding, and helps store owners deliver faster, more human-like support without hiring extra staff. Whether you’re a solopreneur or managing a growing eCommerce brand, Helpmate - Sales & Support AI chatbot for WooCommerce – helps you save time, retain more customers, and create a smoother shopping experience from first click to checkout. Key features: 1. AI Chatbot with Knowledgebase – Answers common questions 24/7, without human help. 2. Search Product by Image – Let users upload a photo to find matching products. 3. Abandoned Cart Follow-up – Recovers lost sales via automated emails. 4. Order Tracking by ID, Email, or Phone – Instant tracking updates for customers. 5. Ticketing System Integration – Collects queries for follow-up when agents are offline. 6. Smart Coupon Delivery – Sends targeted coupons automatically (on request, or via exit-intent). 7. Product Suggestions in Chat – Recommends products based on user queries. 8. Proactive Sales – Triggers discounted product offers in chat to boost conversion. 9. Sales Notifications – Builds urgency and social proof through live purchase alerts. 10. Refund and Return – Let users asked refund or return in Chat. 11. Promo Bar: Showcase promotions, offers, or alerts with a sleek, non-intrusive promo bar. 12. Collect leads: Collect name, emails, phone numbers during support chats without extra tools.

Show More

When users leave Helpmate reviews, G2 also collects common questions about the day-to-day use of Helpmate. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.

* * *

### 100.0

Nps Score

### All Helpmate Discussions

Search

Most CommentedMost HelpfulPinned by G2Newest

All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments

FilterFilter

Filter byExpand/Collapse 

Sort by

Most Commented

Most Helpful

Pinned by G2

Newest

Filter by

All Discussions

Discussions with Comments

Pinned by G2

Discussions without Comments

Sorry...

There are no questions about Helpmate yet.

## Start a New Software Discussion

Have a software question?

Get answers from real users and experts

[Start A Discussion](/products/helpmate/discussions/new)

* * *

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_001593ab56d623e402b7db8ff65b5586/helpmate.png "Product Avatar Image")

### Have you used Helpmate before?

Answer a few questions to help the Helpmate community

[
Yes
](javascript:void(0))[
Yes
](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fhelpmate-sales-support-ai-chabot-for-woocommerce%2Fdiscuss%3Fsmall_ask%3Dhelpmate)
No