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helpmaster

helpmaster Alternatives & Competitors

(1)0.0 out of 5

Looking for alternatives to helpmaster? Tons of people want Help Desk Software to help with mobile user support, social integration, and chat/live support. What's difficult is finding out whether or not the software you choose is right for you. We have compiled a list of Help Desk Software that reviewers voted best overall compared to helpmaster. Based on reviewer data you can see how helpmaster stacks up to the competition, check reviews from current & previous users, and find the best fit for your business. LiveChat, Zoho Desk, Freshdesk, and Zendesk Support Suite are the most popular alternatives and competitors to helpmaster.

Top Alternatives to helpmaster

  • LiveChat
  • Zoho Desk
  • Freshdesk
  • Zendesk Support Suite
  • Salesforce Service Cloud

Top 20 Alternatives & Competitors to helpmaster

    #1
    #1
  1. LiveChat

    (683)4.5 out of 5

    Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with helpmaster:
  2. Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with helpmaster:

    SB
    The simplicity of the admin user experience. With a complex and large tool being able to simply set it up it makes the world a difference.
    #2
    #2
  3. Zoho Desk

    (2,686)4.4 out of 5
    Optimized for quick response

    Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with helpmaster:
  4. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with helpmaster:

    AH
    Zoho Desk is very helpful in managing requests and keeping the clients informed of the status. It does show a lot about our commitment an how much we wanted our clients to be involved. It is a...Read more
    18%   of software applications aren't well liked by teams using them.
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    #3
    #3
  5. Freshdesk

    (2,343)4.4 out of 5
    Optimized for quick response

    Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with helpmaster:
  6. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with helpmaster:

    DK
    Freshdesk unifies all customer messages that are distributed through various channels, and organizes them into a single source that can be accessed. Freshdesk makes it possible to answer customers...Read more
    #4
    #4
  7. Zendesk Support Suite

    (2,276)4.2 out of 5
    Optimized for quick response

    Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with helpmaster:
  8. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with helpmaster:

    Alex P.
    AP
    I like that it has a lot of settings we can configure and also that it has text/calling integrated- most zendesk comps tell you to just use a different software.
    #5
    #5
  9. Salesforce Service Cloud

    (1,533)4.1 out of 5
    Optimized for quick response

    Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with helpmaster:
  10. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with helpmaster:

    LK
    The thing I like the best about Salesforce is the performance; our previous CRM was at least 5 times slower. Searching and loading any type of records such as accounts or activities took for ever....Read more
    #6
    #6
  11. LiveAgent

    (1,309)4.5 out of 5

    LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with helpmaster:
  12. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with helpmaster:

    CB
    I like how easy it is to use LiveAgent, It is intuitive and the most common tasks are easily accessible.
    #7
    #7
  13. Intercom

    (1,258)4.4 out of 5
    Optimized for quick response

    Intercom allows you to communicate personally with every single customer.

    Categories in common with helpmaster:
  14. Intercom allows you to communicate personally with every single customer.

    Categories in common with helpmaster:

    EI
    Centralizing all customer communications in a single platform that can be accessed across departments, from customer support, success, product, QA, and development. Segmented messaging and event...Read more
    #8
    #8
  15. TeamSupport

    (620)4.3 out of 5
    Optimized for quick response

    A powerful customer support suite with a focus on collaboration.

    Categories in common with helpmaster:
  16. A powerful customer support suite with a focus on collaboration.

    Categories in common with helpmaster:

    Kerry W.
    KW
    The way customers can email support to get help and keep open communication on their issue.
    #9
    #9
  17. Front

    (617)4.6 out of 5
    Optimized for quick response

    Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with helpmaster:
  18. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with helpmaster:

    Aria Diana B.
    AB
    I like that you can tag teammates and collaborate on email responses directly instead of Front.
    #10
    #10
  19. HubSpot Service Hub

    (522)4.4 out of 5

    HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with helpmaster:
  20. HubSpot Service Hub is customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

    Categories in common with helpmaster:

    Anon Y.
    AY
    It is easy to build up from zero, but offers enough resources to expand and built upon. Inserting links to service hubs & articles is super easy within Hubspot. After sending out links to...Read more
    #11
    #11
  21. Hiver

    (521)4.6 out of 5
    Optimized for quick response

    Hiver turns Gmail into a simple, powerful collaboration and customer support tool.

    Categories in common with helpmaster:
  22. Hiver turns Gmail into a simple, powerful collaboration and customer support tool.

    Categories in common with helpmaster:

    UT
    It really helps us with communication and time saving.
    #12
    #12
  23. Salesforce Essentials

    (460)4.1 out of 5
    Optimized for quick response

    Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with helpmaster:
  24. Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with helpmaster:

    CM
    This entry-level edition of Salesforce provides everything a small or mid-sized business needs to get up and running. The best part of starting out on Essentials with Salesforce instead of a...Read more
    #13
    #13
  25. LiveZilla

    (447)4.6 out of 5

    LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with helpmaster:
  26. LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with helpmaster:

    Anand N.
    AN
    The user interface looks brilliant and we managed to work easily without any difficulty. The company has integrated advanced features not found in other competing products.
    #14
    #14
  27. Vtiger All-In-One CRM

    (344)4.3 out of 5

    Vtiger All-In-One CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.

    Categories in common with helpmaster:
  28. Vtiger All-In-One CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.

    Categories in common with helpmaster:

    UR
    When I think of Vtiger the first thing that comes to my mind is a very productive software with extremely high capabilities that provides the opportunity to build strong and lasting relationships...Read more
    #15
    #15
  29. Helpshift

    (320)4.2 out of 5
    Optimized for quick response

    Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.

    Categories in common with helpmaster:
  30. Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.

    Categories in common with helpmaster:

    Agata K.
    AK
    The thing I like the most is the clear interface - compared to the other tools, it's easy to get accustomed to, even for the ones who just started working on Helpshift. I haven't had a feeling of...Read more
    #16
    #16
  31. Spiceworks Help Desk

    (290)4.3 out of 5

    From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!

    Categories in common with helpmaster:
  32. From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!

    Categories in common with helpmaster:

    AI
    I like that the Spiceworks Help Desk is super easy to use and fairly easy to implement and roll out to users. It has a reasonable amount of features at a good price ($0).
    #17
    #17
  33. Kustomer

    (286)4.4 out of 5
    Optimized for quick response

    Kustomer is a CRM designed for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer.

    Categories in common with helpmaster:
  34. Kustomer is a CRM designed for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer.

    Categories in common with helpmaster:

    Iliana Carolina S.
    IS
    It is an easy-to-use tool that allows quick interaction with the customer.
    #18
    #18
  35. Agile CRM

    (277)4.1 out of 5

    Integrate marketing automation with CRM, social suite, telephony, and web analytics.

    Categories in common with helpmaster:
  36. Integrate marketing automation with CRM, social suite, telephony, and web analytics.

    Categories in common with helpmaster:

    UC
    Within their services in the consumer market have a range of quarry satisfying the customer by offering a high quality of assistance with a simple and clean interface has follow up on their sales...Read more
    #19
    #19
  37. Gmelius

    (236)4.4 out of 5
    Optimized for quick response

    Work together, everywhere! Gmelius offers a unique collaboration platform that integrates with the tools already used by your company. No need to migrate your data to a different solution or train your teams on how to use another application.

    Categories in common with helpmaster:
  38. Work together, everywhere! Gmelius offers a unique collaboration platform that integrates with the tools already used by your company. No need to migrate your data to a different solution or train your teams on how to use another application.

    Categories in common with helpmaster:

    Shane E.
    SE
    Gmelius has many smart tools that we use often.
    #20
    #20
  39. Dixa

    (236)4.2 out of 5
    Optimized for quick response

    Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

    Categories in common with helpmaster:
  40. Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

    Categories in common with helpmaster:

    SJ
    It contains a remote access to the central platform, being a quite pleasant and comfortable option when using it, allowing me to enter in a simple and easy way, automatically including the...Read more